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Document specifications This documentation was made for the M2M Easy2s Security Communicator PCB revision ® WM Systems LLc. V9.1 and newer versions, which were developed by The document contains the step-by-step description of its installation, the program update process and the detailed introduction of the setup parameters necessary for its operation.
Table of Contents Connecting the ports ..................5 1.1 Connecting/wiring possibilities ....................5 1.2 Wiring ..........................7 1.3 LED signals ......................... 12 1.4 Operation requirements ....................... 16 Installation of the device ................18 2.1 Installation on site ......................18 2.2 Turning on the device ......................19 Connecting the device to a computer ............
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Further information about of the Easy2S operation ........78 6.1 Primary and secondary communication channel ..............78 6.2 Using the secondary channel ....................78 6.3 Signaling through GSM voice call ..................79 6.4 Receiving the signaling of events ..................79 6.5 Life signals .........................
Chapter 1. Connecting the ports 1.1 Connecting/wiring possibilities Input, output connections ◼ 1 – SIM-card tray (push-insert) 2 – SMA antenna connector (for 2G, 3G or LTE antenna – depending on the module version, SMA-M, 50 Ohm) 3 – PWR -/+: Power supply connector (8-24VDC, 1A), alternative battery connection 4 –...
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5 – Jumpers for handling the the input lines (IN1, IN2). You can select the following operation modes: • galvanically splitted, independent voltage input lines • contact input (detection of wire cut (by using a 10kΩ EOL resistor) or short) 6 –...
1.2 Wiring Preparation ◼ Take the 4 spacer fastening tabs (which are provided to the device), and place them into the PCB holes of the Easy2S and the safety box where you want to install the device. Prepare a screwdriver, the 2 terminal blocks provided with the device, and the stripped wire pair necessary for connection, with appropriate...
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In voltage input operation mode, the input lines can be activated with 5-24V DC voltage, in opposite way these are inactive. EasyTerm The proper operation mode must be configured as well with the application. (IN1) (IN2) BEMENETEK KIMENET (IN1, IN2) (OUT) The inputs can be configured seperately - to operate as a voltage or contact mode for the related input.
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• Voltage mode o The input line jumper pairs – approach from the LED’s side (upper two jumper pins must be closed) o Galvanically divided and independent input lines o Make attention to the polarity when wiring! The device on the photo is configured to contact input mode (e.g. for safety sensors) (the jumpers are closed by pairs at lower 2-pins position) Mode Contact...
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Signal levels: • Input high signal level: 2-24V • Input low signal level: 0-1V Easy2S • Current in active status (for the inputs): 0.33mA • Current in active status (for the further IO-expansion board inputs): 1-12mA When the input were activated (IN1, IN2) the INx titled LEDs are signing the active (closed) LED signals status during the operation, with the proper light and colour.
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EOL resistor ◼ For the detection of wire cut, you have use and connect a 10kΩ resistor by parallel to the sensor contact. Connecting the alarm line ( ALARM line) ◼ The alarm system can be connected to the ALR input through a wire pair, thus it will be able to forward its alarm signals –...
Attention! Don’t forget to insert the SIM-card previously – see Chapter nr. 2. Pay close attention to polarity of cables! The right side of the PWR connector is the positive (+), the left side is the negative (-)! 1.3 Operation LED signals The status LEDs are helping to understand the current operation of the device.
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10 seconds spends between every signal flashing sequence. One flashing takes a very short (ca. 50 msec), then half second breaking continues. The understanding of the GSM LED flashing numbers are listed here below: RSSI value GSM receiving signal LED flashing (GSM) (AT+CSQ) strength unknown, faulty value...
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• 2 flashing - SIM card failure Possible reasons: o no SIM card inserted o SIM card pinpad contact error The device in this status will not continues its initialization, the receiving of serial port commands is still active (for doing the parameter settings). After 1 minute, the device automatically tries to restart the module.
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• 6 flashings – the device is registered to the cellular network, it has an IP address, but cannot login to the server Possible reason: the primary and the secondary server is not available/accessable Visible sympthoms: • the opening of the TCP/UDP port was not succesful (e.g. wrong server settings applied), •...
• periodic short flashing: 75 msec filling in / 3 sec filling out: normal operation, connected to the GSM network • continuously lights: voice call active (e.g. during GSM signal transmitting) ALR: Alarm center active - green When the device connected to the alarm center it shows the status of the the alarm line (Tip- Ring).
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® • configurator application – download from our website https://www.m2mserver.com/m2m-downloads/EasyTerm_v1_3_5__EN.zip M2M Easy2s Security Communicator ® firmware v2.1 R08 C01 (system software – uploaded • to the device by factory default) – if it is needed the related .BIN extension firmware file can be downloaded from here: https://www.m2mserver.com/m2m-downloads/EASY2S_V21R08C02.bin...
Chapter 2. Installation of the device Easy2s To install the ® device, follow the next steps. When the device was already installed, jump to the Installation part and check the current firmware EasyTerm version of the device (SWVER value in the application).
(If it’s needed you can remove the card by pushing the SIM – but only after you’ve turned off the device!) Wire the required inputs – e.g. use them for connecting sensors – by wiring the cables pairs to the input terminal block (4) (IN1, IN2) as it was already described before. It is possible to monitoring the devices safety by using the sabotage protection feature: connect the cables of the magnetic switch of the safety box’s cover (detection of opening) to the input Easy2S...
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• Then later the MDM RDY LED blinks a several times by red, that the GSM modem is started. • Soon the STA LED will be lightning intermittently a few times – by yellow colour - (3-times in a second with some breaking between the light-sequences). Then the device loads and initializes the system firmware.
Pre-defined template configuration file with default settings for the EasyTerm ® Load the file, modify the configuration file by the and upload to the device. File: EASY2_V21R08F_CFG_EN.cfg ➢ M2M Easy2s Security Communicator ® Firmware - Easy2S v2.1 R08 C02: https://www.m2mserver.com/m2m-downloads/EASY2S_V21R08C02.bin The file contains: •...
Chapter 4. Usage of the EasyTerm software The device is shipped with an uploaded firmware and pre-defined factory configuration settings. By default – without any chonfiguration changes – the device is operating as a GSM transmitter (therefore, it will forward the incoming signals of the Tip-Ring connected alarm system through the GSM network - with CID codes –...
EasyTerm ® utility is also suitable for checking the operation of the device, updating the firmware, manually controlling the outputs (eg opening the door) and arming / disarming the device when operating as a stand-alone alarm system. To configure the parameters, there is a predefined configuration file in the downloaded ZIP file of the program, which can be loaded on the device as a minimum configuration, then Easy2S modified and sent to the device.
2 – Status window 3 – Terminal window (device messages) 4 – File handling (Funcion selection and Configuration load/save) 5 – Parameter configuration 4.2 Connecting to the device a.) Serial data connection Connection In the settings window (1), at the Serial Port tab choose the proper and available COM port for the Serial port field.
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Attention! If you cannot connect to the device, then check the serial port, the USB-converter driver Windows installation or the computer which cannot handle properly the serial port connection. b.) Connecting through TCP IP (remotely) Connection window In the (1) at the TCP-IP tab you will found the necessary IP settings for the GPRS connection.
Hint: Before connecting on serial port, it is useful to check the Serial Port tab according to the description a.) shortly when the device will readout the value IMEI, IP data. Afterall you can split the connection with the Close, then at the TCP-IP tab you can connect with the readout data filling to Device IP GPRS Login fields.
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• PIN STATE - SIM PIN status (gray if no data; green if the PIN has been accepted by the device) • GSM STATE - GSM connection status (gray if no data; yellow during connection; green if the device is connected to the network; if the connection is rejected) •...
EasyTerm If you no longer need the or you want to disconnect, you can close the serial connection in the Connection window (1) with the Close button (with the Disconnect button for a TCP / IP connection). Password reset: Password On the Reset password tab, at the field, fill or copy the IMEI’s middle 5 characters, then...
In case of necessary, you can Save log and all Terminal of the messages into a text file – just add the path and filename and push on the Save. The Autolog feature is enabled by default, EasyTerm which means that the is generating and writing a log file into the directory where the program was started.
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You can filter the listed parameters with the Param. group. Therefore you can list and modify only the related parameters. The configuration of the device is configured for factory settings by general (but many fields are still empty as APN, or the GPRSEN - which is disabled by default). Therefore the device won’t operating properly without doing the necessary settings.
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If you click on a parameter name, the hints of the current parameter will be displayed in a small sub- window below the current line - as a help for the better understanding and configuration. (When you click again to the window, the small window will disappear). Attention! If you’ve modified a parameter value, the device will not known this change, until you will not send the parameter to the device! Therefore, you have to mark the required parameter...
If you wouldn’t like to send all listed parameter to the device then push to the Deselect all and mark only the required parameters on the parameter groups which you are attempt to sended. Then push the Write config button. Only the selected parameters will be sent. Further detailed parameter description can be found in the Chapter nr.
Important! The device restarts with factory configuration and no custom settings! Therefore, open a configuration file and send it to the machine as described above, and then set the desired parameters according to Chapter 5. 4.8 Set manual arming EasyTerm The alarm status of the device can also be controlled manually by the software.
You can use these buttons next to ARM to arm (OFF), disarm (OFF) the alarm mode. Important! In addition to manual control, you can also control these functions remotely, via SMS messages and calls. 4.9 Output relay control EasyTerm The outputs of the device can also be controlled manually from the software.
4.10 Bypass zones Open the Bypass window at the top right of the screen, scroll down the list and select Easy2 inputs parameter group from the list. As a result, the program reads the set parameters for the zones and the number of detected inputs - valid for the inputs - from the device.
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be specified in the same way by selecting and listing the IO board inputs drop-down parameter group, as a result of which the additional inputs are displayed.
Chapter 5. Configuring the Easy 2 The device is capable for using and operating for the following type of tasks. Then you will Easy2 found the main important configuration options for the listed operation modes, using the • As a monitoring GSM relay (pre-configured by default) •...
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Disabled Check that the GPRSEN value is , which means that the device operating as a GSM transmitter. The SYS1 value equals the phone number of the dispatcher centre. You can modify the ACCOUNT parameter value if you are attempted to signaling an own customer ID for the identification.
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enabling Easy 2 OBJ_ID parameter, you can request that the overwrite the incoming event’s Contact ID code – incoming on TIP-RING line from the alarm system - Customer ID by its own (ACCOUNT parameter). If you’ll enable it, then this will be transmitted to the center by this identifier.
Fo further settings, please check the chapter 5.7. 5.2 Setup signaling to Enigma IP-Receiver / SIMS Cloud ® When you want to make the device to transmit the incoming signals through cellular network to the remote dispatcher center’s IP address, the following settings must be checked. If that is necessary, you can change them.
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You can modify the ACCOUNT parameter value if you are attempted to signaling an own customer ID for the identification. If it is not used, the BCDE code will be signaled. LFFREQ is the life signal sending frequency on GPRS channel, which is setup to 300 seconds by general.
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Cellular network access and APN settings Device Type APN settings Then, let’s open the GPRS Service parameter group at the for the Then the program will load the related parameters. At the value, you have to define the APN name for the SIM-card related GPRS data package service.
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Device Type Then open the IP-GPRS Service parameter group at the . Then the program will load the related parameters. At the SERVER1 parameter fill the IP address of the IP-receiver and the PORT1 value for the port number. Change the IPPROTO protocol’s format to UDP and the SWPROTO...
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need to enter phone number prefixes in valid international format (with + and country code, network code). Input line’s Contact ID settings configuring the input line’s event transmitting let’s open the GPRS Input Parameters parameter group and the program will load the related parameters. All detected and received signals and events of the device’s input lines are stored in a puffer with their timestamps, where 32 events can be stored temporary by the system.
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First, the device tries to sending the incoming events on mobile network connection to the primary IP address. In case of unsuccessful sending (e.g. outage or fall of the IP-receiver or a network trouble), then after some delay it retries to send. enable You have to IOGPRS...
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The picture shows the input jumpers, configured to contact mode (for property safety sensors), where the jumpers are closed on the lower 2-pins. For sabotage event detection (sensor tamper protection) the IxEOL parameter can be used end of line for the given input, EOL ( ) resistor can be configured for open detection (tamper Enabled detection function).
In case of wiring tamper or sensor sabotage, the T2 point of the sensor must be connected to Easy2S ® the “-” terminal of the input, the T1 terminal of the sensor to the NC wire, and the C wireto the positive (+) wire terminal of the devic’s input. If it is necessary, you can save the configuration to your computer by the Save file button at the right upper side of the screen.
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Enable Change the GPRSEN value to , to operate the device as a cellular network transmitter. At the SFUNCT parameter you can define that the primary or secondary server IP address will be the first in the signaling sequence. BACKUP parameter allows a backup signaling to the centre through GSM voice - in case of mobile network fall/outage.
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of chap authentication – then define the values based on the information proven by your mobile service provider. When you would like to use a DNS or DDNS server, you can allow it by the DNS1, DNS2) parameters in the next format – e.g. wmsupport.dyndns.org Then open the IP-GPRS Service parameter group and the program will load the related parameters.
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At the SERVER1 parameter fill the primary IP address of the IP-receiver and the PORT1 value for the port number. Setup the secondary IP address to the SERVER2 and its port to PORT2 (if it is also necessary). Change the IPPROTO protocol’s format to TCP and the SWPROTO...
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When it is necessary to define the current input line’s CID event code (IxEVENT), or the partititon number (IxPART), zone (IxZONE) for monitoring sensors or a sabotage switch, these parameters must be defined (’x’ means the number of the input line in the name of the parameter).
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enabled/disabled In case of an occured input status change the detection of can be by the IxLHEN (low-to-high signal, ascending level) and IxHLEN (high-to-low signal, descending level) parameters for the input lines. Enable these for voltage and wire cut detection of wiring type.
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changed value lines by bold. For sending the listed parameter values for the device (regarding Selected coloumn) – check the proper selection – push the Write config button at the bottom of the screen. At the end of the parameter sending, the device is restarting by using the new settings.
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It can be defined by the parameter that in case of input status changes for which phone numbers must the device sending SMS text message notification. Choose one from the possible notification sequence combinations. is operating quite similar, but it is useful for ring notification. You can configure that which phone numbers must the device ringin gin case of input line changes.
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The output control is deactivated in this mode by default, then setup the OUTMODE value to Arm/Disarm value. If you are attempted to use and switch the siren then allow the input line alarm event to the siren by the SIRENOUT parameter (in case of alerting, the siren will be turned on).
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In mono-stable mode the output will be in standby (the relay contacts are opened) until a trigger event will be occured. In case of a trigger the output relay will close (shortened), then after a pre-defined delay interval automatically recovers to stand-by position. During the delay interval when a trigger comes then the timing will be restarted (e.g.
In case of necessary you can save the configuration to your computer by the Save file button. Please, also check the Chapter 5.7 Selected For sending the listed parameter values for the device (regarding the coloumn) – check the proper selection – push the Write config button at the bottom of the screen.
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For the standalone alarm system modem there are some safety settings as the IxARM parameter, which is capable of granting that the current input line can transmit signal only in Armed status (value is Armed), or whether it is useful to transmit every status changes – Disarmed armed even in...
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When there is an opened zone during performing an ARM event (arm pushed), then the ARMFAIL message will be notifies the persons with the opened zone number and partition enabling DOALLDIAL parameter is for that in case of an incoming event signal call the pre-defined phone number(s).
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GSM communication settings: Choose the GPRS Settings parameter group. Disabled Configure the GPRSEN parameter to value, to operate the device as a GSM transmitter. Disabled Configure the a BACKUP parameter to value, because there is no backup signaling option here. LFGSMFREQ value should be configured with the LFUNIT...
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international format (with prefix and country code, mobile network code, and the phone number must be added). If you want to be notified about the input changes on SMS text messages, then do not configure the SYS1 phone number! (This is for GSM voice (ringing) notification). It can be defined by the parameter that in case of input status changes for which phone numbers must the device sending SMS text message notification.
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IVSMS – in case of unsuccessful calling/ringing the SMS notification sending can be enabled When the call/ ring notification is not configured, it MUST BE enabled for the SMS notification! IxON parameter is used for SMS messaging for the changed input status (in case of level change) It will be active, when the signal level is ascending (from low→high) or occuring (in case of contact or wire cut).
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The output has two operation mode: a mono-stable and a bi-stable. The mode can be configured by the OUTHDELx parameter. It holds on the output until the configured interval, then it switches off. When its value is: • 0 or not defined: it is in bi-stable mode •...
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Selected For sending the listed parameter values for the device (regarding the coloumn) – check the proper selection – push the Write config button at the bottom of the screen. At the end of the parameter sending, the device is restarting by using the new settings. Settings for safety sensors: door opening (movement detection) sensor and...
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24-hour By selecting the mode is useful for sensors or applications where the customer wants to know about any changes in input status - regardless of whether the alarm status is active. Thus, in the non-armed mode - 24 hours - all input changes are detected and signaled. For sabotage detection (sensor tamper protection) the IxEOL parameter can be used for the...
EasyTerm (This IxBypass parameter / value is not visible in the , therefore you can setup here or by SMS command messages with the IxBYPASS=0 command for the inputs (where ’x’ is the nr. of the input)). 5.5 Output control and gate opening settings device In this operation mode the is operating very similar to the mode which have been...
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When its value is: • 0 or not defined: it is in bi-stable mode • 1-86400 (seconds): it’s in mono-stable mode. • for the defined interval, it will hold the output on, then it will switch it off. In mono-stable mode the output will be in standby (the relay contacts are opened) until a trigger event will be occured.
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enable By the GATESMS parameter you can that the gate opening events will be notified to the phone number where the remote control were initiated from. The GATEON defines the message for the gate opening event, and the GATEOFF it the gate closing event message. Selected For sending the listed parameter values for the device (regarding the coloumn) –...
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out numbers will be listed. Wait while the process will be finished. When you are attempted to define and send a new number to the device, then fill the phone number at the Add button – in value format (e.g. +492031234567 or 00442031234567) – then push the Add button to record the number to the device’s contact list.
Over the recorded phone numbers, now you can manually control the output lines – even the gate opening – from this feature at here. You can check the current status of the output(s) at the left side of the screen and you can control by the buttons, manually. When the gate opening parameter is enabled (Configuration: Output...
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enable Easy 2 By the CIDUNCACK parameter you can that the will send immediate and automatic acknowledge to the alarm center – independently that the signaling to the centre was sent successfully or not. This could be important for some alar, centers where the handshake for alarm signaling is not imporant or not available.
The communication can be encrypted by AES-security with the az AESTYPE AESKEY fields. Selected For sending the listed parameter values for the device (regarding the coloumn) – check the proper selection – push the Write config button at the bottom of the screen. At the end of the parameter sending, the device is restarting by using the new settings.
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Easy2S After selection, press the Upload button to change the ® firmware. Then the machine will receive the firmware file on the serial port (or on a slower TCP connection if you are connected via TCP) and will start updating the program to the machine. You can also monitor the progress of the installation with the progress indicator during start upload and status messages.
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EasyTerm This window does not respond to other inputs during full loading, so do not switch away from the window! During the update, the device has only limited functionality: it does not receive alarm signals, does not signal incoming events to its input, does not send a life signal, and does not process incoming SMS!
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The message "Sending file .. please wait" is displayed during installation. Wait for the upload and installation to complete. At the end of the installation, the message “File transfer successful” will appear, then Easy2 will restart, the device will be disconnected from the serial connection and the port will no longer be open! To connect, open the Open button under the Serial Port tab in window 1, wait for it to connect...
For this you still need to specify the ftp parameters. If you have started the installation with the Start button and the ftp server is also available, the first step of the installation - the download - will start, Download started… which is indicated by the message "...
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text message for case of successful installation (by FTPSUCC parameter) and for case of failure (FTPFAIL parameter).
Chapter 6. Further information about the Easy2S operation 6.1 Primary and secondary communication channel Easy2S ® is capable of signaling the incoming events to two communication channels to the remote dispatcher centre, via cellular network and by a GSM voice call. The two channels can be enabled or disabled independently from each other.
• It will sending to the secondary server (backup/spare) when the primary is not available enabled (GPRSEN , SERVER1 configured, PORT1 configured, SERVER2 configured, Server1, Server2 PORT2 configured, SFUNCT value is 6.3 Signaling through GSM voice call When the device is communicating with the alarm system, after the inclusion of the shell, the alarm will gets the dial tone only, when there is no active call n progress.
6.5 Life signals In case of thicker heartbeats/life signals the device will traffic more data through the network, which is unnecessary in some cases. You can easily exceed the allowed data limit of the SIM 300sec card. It is recommended to configure the default or greater (more rare) interval for life signal sending frequency.
Chapter 7. Configuration by SMS messages In this chapter you will found the executable commands and their descriptions which are possible to send through SMS text messages. Requirements for SMS commands: • Maximum 158 characters can be used in one SMS message. •...
The customer will receive a notification SMS message from the succesful processing of the SMS command that he sent (where the following are reported: number of sent commands, process success/failure). For answering the sent SMS commands, an acknowledge response SMS message will be received (e.g. „OK” or the queried values). General hints: In every parametring SMS command (!) you have to use the password command (PW) at the first position - as PW=ABCD,……,RESET...
In each (!) SMS message, the password command and the password must be entered in the first place. Eg " =…" Command Response content Easy 2 INFDEV It will response a SMS report with the current status of the account nr. (customer ID), signal strength, software version, hardware DEVSTAT identifier, device IMEI identifier, SIM card ICC identifier, battery status, IP address.
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Device restart, restrore of factory defaults, password Command Description RESET Restarts the device (manual restart which is needed to use after every parametring SMS command) ERASECONF Deletion of every the stored parameters and settings from the device memory (whole configuration delete) Firmware refresh from the server –...
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Gate opening, remote output control specific commands Command Description GATE For affection of the command the added new phone number will be recorded to the contact list into the argumented position. CONT Values: <n> position in the contact list (1 – 125). In case of ’0’ the CTRL current number will be deleted.
OUTOF Gate closing vagy If set to bistable mode: Relay contact opens OUTOFF When set to monostable mode: Stops the timer 7.4 Examples for SMS command parameters According to the SMS text message format standard, in one SMS message command you can use max.
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PW=ABCD,GPRSEN=0,SYS1=1,ACCOUNT=1130,LFGSMFREQ=60,DTMFTIME=60,RESET Signaling and transmitting to an Enigma IP-receiver / SIMS Cloud ® The alarm system is connected to the TIP-RING input port, the received Contact ID codes are forwarded through the cellular network by the Enigma protocol and signaling to an Enigma IP receiver or to the SIMS software.
PW=ABCD, ARMSMS=1,SYS1=0,BACKUP=0,OUTMODE=2,DOALLDIAL=0,I1BYPASS=0, I2BYPASS=0,I1ON=DOOR.OPENING,I1OFF=DOOR.CLOSING,I2ON=MOTION.ON,I2OFF =MOTION.OFF PW=ABCD,ARMSMS=1,ARMON=ARMED,ARMOFF=DISAMRED,ARMFAIL= ARMING.ERROR,ARMBLOCK=1,RESET 5. Output for control, gate opening The relay output(s) can be controlled remotely (gate opening can be initiated on output nr. 1, further devices can be connected / controlled remotely on output nr.2, nr.3 and nr.4 (in case of presence of the IO-expansion).
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Disarmed OUTMODE must be set to value, any SMS text must be set for the GATEON Enabled GATEOFF parameters, GATESMS must be set to SIRENOUT must be set to None Then send an SMS from your phone to the following control SMS to the phone number of the SIM card: PW=ABCD,ARM alarm arming...
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Gate OUTMODE must be a GATEON GATEOFF must be set to any SMS text, GATESMS Enabled OUT1 must be set to SIRENOUT must be set to If you want to define the output reset value (how many seconds later after switching the output it switches the output back), enter that OUTHDEL value for the desired second value...
The method of connecting external devices via SMS is the same as described in points 3 and OUT2 OUT3 OUT4 4 above, except that the value of SIRENOUT can be , or according to the desired output number. 7.6 Examples for output control with GSM call (ringing) 1.
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Gate OUTMODE must be a GATEON GATEOFF must be set to any SMS text, Enabled OUT1 GATESMS must be set to SIRENOUT must be set to If you want to define the output reset value (how many seconds later after switching the output it switches the output back), enter that OUTHDEL value for the desired second...
Chapter 8. Contact ID codes (table) Easy 2 We’ve collected the special Contact ID codes here into the following tables. Event CID code Alarm by an event - recovery 1407 Alarm by an event 3407 Alarm failure by an event 3454 Login tried by wrong password (2) 1461...
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• TCP – 0x20 • Serial – 0x30 (3) Login to Programming mode (for dispatcher centre) Parameter Description Easyterm In the in case of password authentication after login, the Easyterm following event generates, when the sends the LOGIN command to the device. The CID code generates with the zone value, which shows the interface where the login were attempted.
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This is a security feature designed to let the monitoring station know that the device has been reconfigured or attempted to be reconfigured. The scan is active for both a configuration command sent over a local serial port, a TCP connection, or an SMS message.
Chapter 9. Troubleshooting 9.1 A failure codes signed by LEDs Attention! In case of not proper wiring of the input or output lines the LED flashes of the IOs will not signs the wrong wiring. The IN1, IN2 input LEDs and OUT ouput LED and the ALR alarm LED lights only when the wiring was successful.
9.2 Signing the status and signal strength problems EasyTerm Status window disconnected In the , at the (2) the „ ” status signs that the device was disconnected from the serial port and it is not accessible (then reconnect the wire and the device or Easy2 connected restart the...
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Inactive SIM card or SIM failure: Check that the SIM card was inserted properly. Contact with your mobile operator that the SIM is active and available. Mobil network service failure: If you are sure about the mobile network outage or providing trouble, and the GSM state is not...
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No SIM card presented or wrong SIM: SIM ICC When there is no available identifier. Turn off the device, and check the proper SIM card insertion, and start the device. Reconnect and check the settings.
Chapter 10. Support availability Should you have any questions regarding the usage of the device, you can contact us in the following ways: Email: support@m2mserver.com Telephone: +36 20 333 1111 10.1 Support help For identifying the device, please, use the sticker on the PCB, which contains important information to the support staff.
10.2 Product support Product documentation and software can be downloaded from the product website by following this link: https://m2mserver.com/en/product/wireless-safety-transmitter/ Online product support can be requested here: https://m2mserver.com/en/support/...
WM Systems LLC., with clear indication of the source. The pictures in the user guide are only for illustration purposes. WM Systems LLC. does not acknowledge or accept responsibility for any mistakes in the information contained in the user guide.
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