Chamberlain myQ CAPXL Instructions For Installing

To prevent possible SERIOUS INJURY or DEATH, disconnect
electric power to operator BEFORE installing.
ALL installations and electrical connections MUST be made by
a qualified individual.
Prior to Camera Installation
NOTE: CAPXLCAM is the only USB camera supported by CAPXL and myQ
video features. CAPXLCAM is the only camera evaluated by UL for use with CAPXL.
1. Make note of all Internet connectivity settings before any fi rmware update.
When updating fi rmware Internet settings will be deleted. Go to the CAPXL
connection screen in admin mode and write down or take picture of settings.
2. Ensure CAPXL is running Firmware version 2.0 or higher. Warning: The CAPXL
upgrade process requires a restart and could be non-functional for up to 30
minutes while this upgrade takes place. Please ensure the gates/doors are open
or residents have an alternate means to enter to the community during this brief
period prior to hitting the upgrade button in myQ
technician on site to ensure safe operation and resident fl ow.
3. Login to myQ ® Business™ to update the CAPXL to the latest fi rmware version.Turn
off power by disconnecting the power input on the I/O board.
4. Remove the protective LENS cover from the camera assembly lens.
NOTE: Camera lens cover must be removed prior to mounting in the CAPXL.
Internet Requirements CAPXL / CAPXLV -
CAPXL/CAPXLV can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends an Internet speed of 25Mbps (Mbits
per second) download, 10Mbps upload for best video performance (minimum 10Mbps download speed, 5Mbps upload speed for each
CAPXL supporting video camera feeds).
NOTE: These upload/download speeds should be met when considering usage of other devices on the network like cameras and computers.
CAPXL / CAPXLV Wi-Fi Security Compatibility
Compatible
• WPA2-PSK (AES) (Recommended)
• WPA2-PSK (TKIP) (Recommended)
• WPA2 Personal (Recommended)
• WPA-PSK (AES)
• WPA-PSK (TKIP)
Additional Compatibility Considerations
• Don't use Wi-Fi extender devices. These may introduce latency
in the connection leading to choppy or loss of reliable video
transmission.
• If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi
signal strength connection of at least -65 DBM (numbers closer
to zero are stronger strength) at the CAPXL / CAPXLV must
be guaranteed to ensure an acceptable connection to the local
network.
• Hidden network SSID's are not supported. The network must be
selectable from the CAPXL / CAPXLV display.
CAPXLCAM – USB Camera Kit
Instructions for installing the USB Camera into the CAPXL
® Business™
® Business™. This may require a
Use the information below for router compatibility.
Not Compatible
• WPA2 Enterprise
• WEP
• Open (No password or encryption)
• Wi-Fi networks requiring secondary authentication are not
supported, for example, Hotels and airport Wi-Fi.
• When checking signal strength in CAPXL / CAPXLV admin
mode, we recommend at least two bars, as shown on the
CAPXL screen.
• If two bars are not available, relocate the router, the antenna
or use accessory WFAEXT (Wi-Fi Antenna Extension Kit –
15') to move the CAPXL / CAPXLV antenna higher up or to a
location resulting in two or more bars.
WARNING: This product can expose you to chemicals including
lead, which are known to the State of California to cause cancer
or birth defects or other reproductive harm. For more information
go to www.P65Warnings.ca.gov.
Recommended Tools
• Network Test Software
• Philips Screwdriver
• Network LAN Cable Tester
• Wi-Fi / Wi-Fi Hotspot
• Wi-Fi Analyzer App
• Pliers