Belkin PureAV AP21100-12 User Manual page 19

Troubleshooting
Ground OK indicator light is not lit
• Check to make sure that the Power Console is plugged into a grounded
AC wall outlet. (3-prong AC outlets only. Do not use 2–3-prong adapters.)
• If the Ground OK indicator light is still not lit, you have a ground-wiring
problem. Connecting the PureAV Power Console to an improperly
grounded outlet is not safe and will void all Belkin Corporation
warranties. Unplug the Power Console and consult an electrician to
properly ground the outlet. If the outlet is properly grounded and the
Ground OK indicator light is still not lit, the Power Console may be
malfunctioning. Please call Belkin Customer Service for assistance.
Wiring OK indicator light is not lit
• Check to make sure that the Power Console is plugged into a grounded
AC wall outlet. (3-prong AC outlets only. Do not use 2–3-prong adapters.)
• If the Wiring OK indicator light is still not lit, this indicates that the hot
and neutral (L-N) wires are reversed. Unplug the Power Console and
consult an electrician.
For all other technical questions or troubleshooting issues, please
contact Belkin Customer Service at 800-223-5546.
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