Yoo Digital Home Cookyoo CY3000 User Manual page 12

TROUBLE SHOOTING ______________________________________________
Problems
The unit is not working and beeping
The unit has stopped in the mid-program
(during the operation)
Ingredients pieces are still too large after
the cycle is completed(food is not well
blended.)
The ingredients are hard after the cooking
cycle.(food cooked not well)
The soup is not hot and the cooking cycle
appeared to finish early.
Food is burnt, and stuck to the bottom
WHEN YOU NEED SERVICE __________________________________________
Please read the following before calling your service center.
1. The Stand Mixer may warm up during use. Under heavy loads with extended mixing time periods, you
may not be able to comfortably touch the top of the unit. This is normal.
2. The Stand Mixer may emit a pungent odor, especially when new. This is common whit electric motors.
3. If the flat beater hits the bowl, stop the stand mixer.
1. The jug is not fitted to the base carefully.
2. The lid is not fitted correctly.
3. There is not enough liquid in the jug.
4. There are some spills around over-flow sensor.
5. The soup maker is working too long time, the overheating
program works, after cooling down , it can work again.
1. The lid is loose.
2. Liquid level is too low due to evaporation during cooking.
3. Liquid is too much than the maximum.
4. The jug is loose connect with the base.
1. Pieces were possibly too large initially-use the blend
function after the cooking program.
2. Wrong function was selected: try new
3. Poured less water: add in sufficient water.
1. Chop the ingredients into small pieces before adding.
2. The wrong soup cycle has been used for the volume
added.
3. Too much water or food, filter is clogged.
4. Some food require longer cooking: select
Any heating function till food fully cooked.
There was too much hot liquid in the jug-movement of the
soup during cooking reached the upper overflow sensor.
1. Caused by high sugar, starch: use proper sugar, starch.
2. Too much food and too little liquids.
WARNING
Electrical Shock Hazard
Unplug before servicing.
Failure to do so can result in death or electrical shock.
Solutions