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8.
Service Information
Powertech Asia Pacific Inc. Product Service Department (632) 628-1050 for warranty service information, order
replacement parts and accessories.
How to order Replacement Parts:
Even quality built equipment such as the electric generator you purchased might need occasional replacement parts to
maintain it in good condition over the years. To order replacement parts, please give the following information:
(1)
Model number, Serial number and all specifications shown on the Model and Serial No. plate.
(2)
Part number or numbers as shown in the parts list section.
(3)
A brief description of the trouble with the generator.
Limited Warranty
Warranty Coverage
• Original retail customers. Free of charge, any parts found by the Company or its authorized service representatives
defective in material or workmanship. This warranty covers the cost of replacement parts and labor for defects in material or
workmanship.
• Not Covered
• Transportation charges for sending the product to the company or its authorized service representative for warranty service
or for shipping repaired or replacement products back to the customer, these charges must be paid by the customers.
• The Company will not pay for repairs or adjustments to the product for any costs of labor performed without the company's
prior authorization.
• Consumable parts such as battery, spark plug and air cleaner.
Warranty Period
One (1) year from the date of purchase used solely for consumer applications. If a product is used for business or commercial
applications the warranty period will be limited to ninety (90) days from the date of purchase. For warranty service, the
customer must provide dated proof of purchase and must notify the company within the warranty period.
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