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SRG-4500 User Guide

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Summary of Contents for Ross SRG-4500

  • Page 1 SRG-4500 User Guide...
  • Page 2 Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and empowers our employees. I hope you enjoy reading it below. If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions@rossvideo.com.
  • Page 3 Ross Video. While every precaution has been taken in the preparation of this document, Ross Video assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
  • Page 4 If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration. You can also contact Ross Video for more information on the environmental performances of our products. Company Address Ross Video Limited...
  • Page 5: Table Of Contents

    Accessories and Options ............................26 Standard Accessories ............................26 Additional Software Options ..........................26 Rack Mount Installation ............................26 Installing the SRG-4500 into a Rack Unit ......................26 Installing the Rear Support Brackets ........................27 Connecting Power ..............................27 AC Power Requirement ............................27 Connecting the Power Cable ..........................
  • Page 6 Operational Configuration ............................37 Getting Started General Usage ................................39 Launching DashBoard ............................39 Enabling a Connection in DashBoard ........................39 Accessing the SRG-4500 Interfaces in DashBoard ....................40 Operating Basics ..............................41 Front Panel Menu System Navigating the Panel Menu System ........................43 Menu Map ................................44 Menu Tree ................................45...
  • Page 7 LCD Brightness ..............................80 LCD Flash on Error ............................. 81 LCD Animation ..............................81 LCD Timecode ..............................81 AES1-8 + Analog ..............................81 Pulse ..................................81 10MHz Mode ..............................81 Programmable Balanced Outputs ........................82 SRG-4500 User Guide (v7.0) Contents • iii...
  • Page 8 Installing the New PS-4500 ..........................95 Re-install the Front Faceplate ..........................95 Software Upgrades ..............................95 Before You Begin ..............................95 Uploading the Software Files ..........................96 PTP Upgrades ..............................97 Repackaging for Shipment .............................98 Technical Specifications General Characteristics ............................101 iv • Contents SRG-4500 User Guide (v7.0)
  • Page 9 Installing the Breakout PCB on the Rack Tray ....................123 Installing the Breakout PCB into the Rack Frame ....................124 Connecting the Breakout PCB to the SRG-4500 ....................125 Cabling the Connectors on the Breakout PCB ..................... 125 4K UHD BNC Connections Before You Begin ..............................
  • Page 10 System Requirements ............................133 Recommended Cables ............................134 Cable, Antenna, and Amplifier Combinations ....................134 Installing the GPS Antenna ..........................134 Connecting the SRG-4500 to the GPS Antenna ....................135 Connection without a Line Amplifier .......................135 Connection with a Line Amplifier ........................136 Connecting to the Network ..........................137 Simplified GPS Flowchart ...........................138...
  • Page 11 Important Information Regarding the use of Switch Cleaners ................158 Warranty and Repair Policy ..........................158 In Case of Problems ............................159 Glossary SRG-4500 User Guide (v7.0) Contents • vii...
  • Page 12 • Contents SRG-4500 User Guide (v7.0)
  • Page 13: Introduction

    • “Physical Installation” provides instructions for the basic physical installation of the SRG-4500. • “Functional Check Procedures” guides you through the steps required to check the operation of the SRG-4500. • “Getting Started” outlines how to launch DashBoard, and how to access the SRG-4500 interfaces in DashBoard.
  • Page 14: Interface Elements

    IP Address, Subnet Mask, and Gateway for your SRG-4500. Contacting Technical Support At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.
  • Page 15: Before You Begin

    Timecode (LTC and VITC), and NTP plus inputs for an external frequency reference and a GPS reference. Overview The SRG-4500, in its base configuration, is supplied as a Composite SPG with multiple Color Black and SD-SDI outputs. The Color Black outputs are configured to be capable of providing Tri-level Syncs. Interfaces for AES/EBU Digital Audio outputs, Analog Audio outputs, LTC outputs, a GPS input, and an external frequency reference input are also standard features with the SRG-4500.
  • Page 16: Functional Block Diagrams

    • Ethernet (100 BASE-T) Interface for connection to the DashBoard Control System • N+1 power redundancy • Tight integration with the ACO-4500 Channel Changeover unit Functional Block Diagrams This section summarizes the functionality of the SRG-4500. Central Timing Generator Genlock Video Reference Video Clocks...
  • Page 17: Standard Sdi Outputs

    Generator Insert Embed Embed Insert SDI 4 (3G/HD/SD) Pattern Circle Ident OSD Menu Audio VITC Pattern Outputs Generator Generator Generator Insert Embed Embed Insert Figure 2.4 SRG-4500 — Optional SDI Outputs SRG-4500 User Guide (v7.0) Before You Begin • 17...
  • Page 18: Composite Pattern And Tri-Sync/Composite Black Outputs

    VITC Tri-Sync 4 / Video Clocks Generator Generator Insert Color Black 4 Outputs Figure 2.5 SRG-4500 — Composite Pattern and Tri-Sync/Composite Black Outputs Timecode REAL TIME RECEIVER SLAVE CLOCK SPG Time = UTC ± SPG Offset i.e. Toronto, ON Canada is UTC - 05:00 ±...
  • Page 19: Signal Processing Modules

    SRG-4500 3G / HD / SD SDI MAIN MODULE +12V Input AES & DARS Pulses / Word Clock SRG-4500 10MHz SUB-MODULE 10MHz In Analog Audio Figure 2.7 SRG-4500 — Signal Processing SRG-4500 User Guide (v7.0) Before You Begin • 19...
  • Page 20 20 • Before You Begin SRG-4500 User Guide (v7.0)
  • Page 21: Hardware Overview

    You need to press the button a suitable number of times to get back to the stand-by screen (the one with the Ross Video logo, one press back from the top level menu).
  • Page 22: Rear Panel Overview

    If the SRG-4500 is to be used as a Master reference (i.e. not Genlocked), you do not have to supply a signal, and you may leave these BNCs unconnected. However, it is always wise to add a termination onto one BNC of an unused looping pair, in order to avoid having a “floating”...
  • Page 23 11.GPS Input with +5v DC Output to Power Antenna This coaxial connector is used to connect a suitable GPS aerial in order to be able to Genlock the SRG-4500, and to provide accurate time and date information. The GPS-4500 option key is required.
  • Page 24 These two pairs of BNCs provide two outputs each of the selected pattern and black in Standard Definition, High Definition or 3G Video, in any of the supported formats. The signal format of the black output follows that of the Pattern output. 24 • Hardware Overview SRG-4500 User Guide (v7.0)
  • Page 25: Physical Installation

    Physical Installation If you have questions pertaining to the installation of SRG-4500, please contact us at the numbers listed in the section “Contacting Technical Support”. Our technical staff is always available for consultation, training, or service. For More Information on...
  • Page 26: Accessories And Options

    Rack Mount Installation You can install the SRG-4500 into an equipment rack. It is recommended to use the rack mount kit and to loom the cables so that they do not introduce extra weight or twisting force on the front panel rack mountings or rear panel connectors.
  • Page 27: Installing The Rear Support Brackets

    In some cases, (mobile trucks, etc.) it may be desirable to also support the rear of the SRG-4500. The rear support bars can be attached to the SRG-4500 in six possible positions. (Figure 4.1)
  • Page 28: Connecting The Power Cable

    Connecting the Power Cable Connect the power cable to the instrument first, and then connect it to the AC power source.  Connecting a live power cable causes the SRG-4500 to power on. 28 • Physical Installation SRG-4500 User Guide (v7.0)
  • Page 29: Functional Check Procedures

    Functional Check Procedures Perform the following procedures if you are operating the SRG-4500 for the first time (to verify that the SRG-4500 shipped without damage), or you suspect that the SRG-4500 is not working properly. Required Equipment The following equipment is required for the functional check: •...
  • Page 30: Initial Configuration

    Initial Configuration The SRG-4500 should arrive configured to a “factory default” condition, i.e. all video outputs will have a pattern selected that is relevant to the format of the output, all of the audio channels will be configured for “1kHz Tone and Silence”, etc.
  • Page 31: Checking The Black 1 (Analog) Video Signal Outputs

    The format of the SDI Black 1 (and 2) output(s) follows that of the associated SDI Pattern output; i.e. they operate as a pair of “linked” outputs. Each SDI Video output channel can be configured to produce SD-SDI, HD-SDI or 3G-SDI. From the Top Level menu: SRG-4500 User Guide (v7.0) Functional Check Procedures • 31...
  • Page 32: Sdi Embedded Audio Settings

    < SDI 2 Pattern Left / Right = Audio 01….16 > on SDI2 Pattern video output. 11. Repeat steps 3 - 6 for menu selections: < SDI 2 Black Left / Right = Audio 01….16 > on SDI2 Black output. 32 • Functional Check Procedures SRG-4500 User Guide (v7.0)
  • Page 33: Aes / Ebu Audio Outputs

    2. Select < Audio Analog1 Left = Audio 01 > [2nd to last entry in the list]. 3. From the Breakout cable/box, connect Analog Audio Channel 01 to your Analog Audio Analyzer input or to an oscilloscope. SRG-4500 User Guide (v7.0) Functional Check Procedures • 33...
  • Page 34: Time And Timecode Settings

    2. Select < SDI 1 & SDIBlack 1 Timecode >. 3. Line 2 of the menu confirms the format of the selected video output. 4. Line 3 of the menu displays the channel time - “Running Time”. 34 • Functional Check Procedures SRG-4500 User Guide (v7.0)
  • Page 35: Genlock Mode

    5. Check that < -Ref Status > confirms the instrument has not detected an external reference. 6. Using a 75ohm BNC cable, connect Color Black from the TV signal generator to the SRG-4500 REF-LOOP input BNC connector. Terminate the unused REF-LOOP connector with a 75ohm termination.
  • Page 36: Network Settings

    10. Select < Configuration >. 11. Select < Changeover > to define whether the SRG-4500 is the Primary or the Backup unit in a changeover pair. 12. Select < LCD Brightness > to select the brightness of the LCD screen.
  • Page 37: Operational Configuration

    Operational Configuration There are several configuration factors that will influence the initial installation of your SRG-4500, namely: • Mains Power • Time, Date, DST etc. • Video and Audio outputs • References (Genlock, 10MHz, GPS, NTP, etc.) • Network • Connection to ACO-4500 Changeover unit Refer to the various sections of this manual that explain each of these features, so that they may correctly configure the SRG-4500 to their requirements.
  • Page 38 38 • Functional Check Procedures SRG-4500 User Guide (v7.0)
  • Page 39: Getting Started

    Keep the following in mind when using DashBoard to communicate with the SRG-4500: • The SRG-4500 is always configured as a fixed IPv4 device using the menu system accessible on the front panel. • The items to be configured are: IP Address, Subnet Mask, and Gateway. Contact your IT Department to help set these up.
  • Page 40: Accessing The Srg-4500 Interfaces In Dashboard

    1. In the Basic Tree View of DashBoard, locate the SRG-4500 node. 2. Expand the SRG-4500 node. 3. Double-click a sub-node to display the SRG-4500 interface in the right pane of the DashBoard window. In the example below, the Slot 1 sub-node was selected.
  • Page 41: Operating Basics

    Operating Basics The SRG-4500 produces a wide variety of video and audio references and test pattern signals suitable for distribution within a typical television engineering installation. The SRG-4500 can be configured in a number of ways: • Free Run, or Genlock / Time-Lock to a selection of sources •...
  • Page 42 42 • Getting Started SRG-4500 User Guide (v7.0)
  • Page 43: Front Panel Menu System

    Front Panel Menu System The SRG-4500 provides the user with a menu interface on the chassis to control the functions and options of the unit. The menus can always be viewed on the front panel LCD display, and optionally “in-vision” in an “on-screen-display”...
  • Page 44: Menu Map

    LCD Brightness 040% LCD Contrast AES1-8 + Analog Composite1 AES7 Output is LTC3 WebServer DHCP IP Address xxx.xxx.xxx.xxx Subnet Mask xxx.xxx.xxx.xxx Broadcast xxx.xxx.xxx.xxx Figure 7.3 SRG-4500 — Menu Map (Pictorial) 44 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 45: Menu Tree

    Menu Tree Figure 7.4 is a basic menu tree structure of the SRG-4500.  There are 82 Audio Channel menus, 7 video channel menus, and 20 time menus. Logo Screen Time Screen Audio Menu Video Menu Timecode Menu Genlock Menu...
  • Page 46: Audio Menus

    The Audio Channel field consists of three sub-fields. One item from each of the following columns will always appear in the three sub-fields, although not all combinations are valid. Table 7.1 Audio Channel Sub-field 1 Sub-field 2 Sub-field 3 SDI1 Pattern Left SDI2 Black Right 46 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 47: Tone Type

    Sweep ramps the frequency from 20Hz to 20KHz in 3 seconds. Step includes spot tones of: • 400Hz • 3KHz • 7KHz • 11KHz • 15KHz • 800Hz • 4KHz • 8KHz • 12KHz • 16KHz SRG-4500 User Guide (v7.0) Front Panel Menu System • 47...
  • Page 48: Spot Frequency

    The options in the field are: Tone. Video Menus This section outlines the options available in the Video menus for SDI1, SDI2, SDI3, SDI4, Composite 1, Black 1, and Tri-Black 2-4. 48 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 49 ID Row Motion Static Static ID Box Motion Static Static Pattern Bounce Pattern Output Pattern Black Output Black Circle Type Circle Size Circle Aspect 16:9 16:9 OSD Time and Date SRG-4500 User Guide (v7.0) Front Panel Menu System • 49...
  • Page 50: Video Channel

    • Black 1 for Black 1 output • Tri Black 2 for Tri-Black 2 output • Tri Black 3 for Tri-Black 3 output • Tri Black 4 for Tri-Black 4 output 50 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 51: Standard, Description

    NTSC-M Color Black because it always mirrors the Composite 1 output format. Each of the three Tri-Black outputs can be simultaneously outputting formats differing again from those on the pattern outputs. So, the SRG-4500 could be configured to provide up to a total of 6 different output formats simultaneously.
  • Page 52: Offset, Description

    Sc=0 up to the total number of sub-pixels that equate to one cycle of sub-carrier in the selected format Frame and Sub-carrier offsets only appear when PAL or NTSC is selected on Composite 1, Black 1 and the Tri-black outputs. 52 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 53: Pattern Number

    The list of patterns is constantly changing as we add more patterns to the Pattern Library. These new patterns can be uploaded to your SRG-4500 over the Ethernet interface. You will need to find some maintenance time to do this as a power cycle may be required.
  • Page 54: Id Vertical Position

    When set to Auto, the ID Text box width is handled automatically so as to include all of the characters of the longest ID line to be displayed (up to the maximum allowed for the selected format). 54 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 55: Id Visible Rows

    These animation modes can be useful to indicate the video is 'live'. The ID Box Motion extents in animation modes may be limited by one or more other menu or ID settings. SRG-4500 User Guide (v7.0) Front Panel Menu System • 55...
  • Page 56: Pattern Bounce

    'live'. Circle Size This menu item allows the user to control the size of the circle on the Pattern video output they are operating on. 56 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 57: Circle Aspect

    • Off — No warning messages will pop-up on the LCD or on the video outputs. • On — Warning messages will pop-up in the LCD and on the video outputs. SRG-4500 User Guide (v7.0) Front Panel Menu System • 57...
  • Page 58: Pattern Embedder, Black Embedder

    Tri-Black video output signals. The Composite, Black and Tri-Black inserters can insert VITC into appropriate lines in the video. The options are different in NTSC and PAL (refer to SMPTE RP188-1999). 58 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 59: Pattern F1L7, Black F1L7

    • SDI and SDI Black 2 output • Composite 1 output • Black 1 output • Tri-Sync Black 2 output • Tri-Sync Black 3 output • Tri-Sync Black 4 output SRG-4500 User Guide (v7.0) Front Panel Menu System • 59...
  • Page 60 Figure 7.10 Time Menu Example — SPG Time Running Time hh:mm:ss:ff Nudge 00:00:00:00 Weekday Date Month Year Leap Second Daylight Saving Figure 7.11 Time Menu Example — All UTC Date & Time 60 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 61 Turned Off No NTP Time No AREF Time No DREF Time Action DateTime Running Time hh:mm:ss:ff hh:mm:ss:ff hh:mm:ss:ff hh:mm:ss:ff hh:mm:ss:ff hh:mm:ss:ff SPGTime+0 SPGTime+0 UTC+00:00: Offset 0:00:00:00 0:00:00:00 00:00 Running Time hh:mm:ss:ff SRG-4500 User Guide (v7.0) Front Panel Menu System • 61...
  • Page 62: Notes On The Timecode Menus

    Black 1 Timecode For Black 1 output Tri-Sync Black2 Timecode For Tri-Black2 output Tri-Sync Black3 Timecode For Tri-Black3 output Tri-Sync Black4 Timecode For Tri-Black4 output LTC 1 Timecode For LTC1 output 62 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 63: Format Fixed By Video

    Where the Running Time relates to a Video Output or an LTC Timecode channel, the separators between the sub-fields change, depending on the format selection: Separator Format “;” All 59.94, 47.95, and 29.97 frame rates “:” All other frame rates SRG-4500 User Guide (v7.0) Front Panel Menu System • 63...
  • Page 64: Offset = Spgtime + 00:00:00:00

    This provides an easy way to set the UTC time to be coincident with your temporary reference. This field always displays zeros in each of the sub-fields. When GPS or NTP are enabled, the Nudge feature is disabled, and this menu line appears as either: 64 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 65: Weekday Date Month Year

    The Daylight Saving mode should be selected only after setting the required Country Code. The options in this field are: • Off — No Daylight Saving services are provided by the SRG-4500. • User Defined — A single spring and autumn daylight saving service is provided.
  • Page 66: Country Code, Description

    The user then decides whether to implement daylight saving automatically, or to enter dates and times manually Even if you don't implement DST, it is still useful to enter your country code, as this informs the SRG-4500 of its location in either the Northern or Southern hemisphere. The menus adjust to the location information. The Country Code and State Code definitions are detailed below.
  • Page 67: Ntp Datetime (Utc)

    Figure 7.13 GPS DateTime (UTC) Menu If the SRG-4500 is set for a Genlock Mode other than one of the GPS options, the current time and date are displayed as received from GPS. The last line of the menu reports that the selected Genlock Mode is not associated with the GPS system.
  • Page 68: Ptp Menu

    This is a PTP xxxxx This menu line allows to user to control whether the SRG-4500 is configured to be a PTP GrandMaster, a Multicast PTP Follower, a Mixed Mode PTP Follower, or whether the PTP System is Off. Definition for PTP Mode The options in this menu line are: •...
  • Page 69: Additional Information For The Summer/Winter Dst

    Equation used to calculate the end of European Summer Time: Sunday (31 - (5*y/4 + 1) mod 7) October at 01.00 For countries where the SRG-4500 does not support automatic implementation of daylight saving time, the dates can be entered manually in advance of each event and the automatic procedure will occur for that one event. A more detailed description of implementing a manual update of these event dates is given in the “Daylight Saving”...
  • Page 70: Additional Information For The Leap Second Event (Utc)

    The Leap Second event is not regular; indeed it is usually only decided a few months in advance when a Leap Second is to be added. For this reason it is not possible for all versions of the SRG-4500 software to have the time and date of the next event coded into the software.
  • Page 71 Once the Leap Second event occurs, all the subsequent timecodes are recalculated so that they will also have moved by one second. Subsequent Leap Seconds can be added by the operator as they are announced. SRG-4500 User Guide (v7.0) Front Panel Menu System • 71...
  • Page 72: Genlock Menus

    Menu Figure 7.15 Time/Date Settings Genlock Menus The SRG-4500 has a very stable 10MHz internal oscillator. The SRG-4500 can free-run on this 10MHz reference and maintain long term stability. Alternatively, the SRG-4500 can: • Genlock to an NTSC, or PAL B/G video reference. In this mode, the long term stability is defined by the external reference.
  • Page 73: Genlocking To An External Video Reference

    (Lock Mode and Unlock Mode) can be configured by the user. Lock Mode This menu line allows the user to select the required Genlock mode of the SRG-4500. The options in the field are: • Internal Lock — Locks to the internal 10MHz oscillator •...
  • Page 74: Unlock Mode

    GPS signal. • xLocked to GPS — (where x = t, i, a or p) is displayed when the SRG-4500 has successfully locked to the pre-selected mode of GPS Locking (the display progresses in sequence, as listed): ›...
  • Page 75: Ntp Status

    • NTP is Off — displayed when NTP Option has been enabled, but is set to be neither a Client nor a Server. • Acquiring NTP — displayed when the SRG-4500 is actively searching for and locking to NTP information from a remote server.
  • Page 76: Temperature Report

    These menu lines report the power cycle counts and “in service” times for both of the PSUs installed in the Dual Redundant PSU SRG-4500. When there is only one PSU, as in the single PSU variant of the frame, the SRG-4500, these menu lines appear as: “...
  • Page 77 The Event Report provides access to the last 99 events recorded by the SRG-4500. These events may relate to normal expected functionality or to systemic errors. This information might be useful in monitoring and diagnosing a system problem outside the SRG-4500, or a reliability problem within the SRG-4500.
  • Page 78: System Report

    0 through 255. Ethernet This field reports the detailed Ethernet link status of the SRG-4500. The options in the first sub-field appear as: <blank>, 10Mbps, or 100Mbps. The options in the second sub-field appear as: No link, Full Duplex, or Half Duplex.
  • Page 79: Gps Report

    The Bootware vxxxxx field indicates the bootware version in use. This is not usually modified by field upgrades as it relates to the motherboard bootware components in the SRG-4500. The Software vxxxxx field indicates the software version in use. This can be modified in the field when new versions of the software are uploaded via the Ethernet interface.
  • Page 80: Configuration Menu

    Balanced Pins 23+ 24- DARS Figure 7.23 Configuration Menu Example The Configuration menu provides access to a range of features that determine the functionality of the SRG-4500 not otherwise covered by other menu settings.  These options are typically set up during the system commissioning of the SRG-4500, and thereafter are unlikely to be changed.
  • Page 81: Lcd Flash On Error

    • On — animation when display is left in Timecode screen LCD Timecode This menu allows the user to choose which time within the SRG-4500 is displayed on the LCD. W hen the Timecode is selected, the display will show the Time Selected. The options are: LTC1-4, Black1-4, SDI1-4, SPG Time, UTC Time, and GPS Time.
  • Page 82: Programmable Balanced Outputs

    IP Address This menu line allows the user to enter the IP address of the SRG-4500. The options in the sub-fields “000” are: 000 through 255 where 000" is the default “no action” setting.
  • Page 83: Gateway

    NTP Menu No NTP time NTP System is Off This menu line allows the user to control whether the SRG-4500 is configured to be an NTP Client or NTP Server, or whether the NTP System is off. SRG-4500 User Guide (v7.0)
  • Page 84: Ntp Client Mode

    • 2/5/10/30/60 minutes • 2/4/8 hours One initial power-up, the SRG-4500 will poll the NTP Server every 10 seconds until a reply is received, and then drop back to the user-selected value as programmed in this menu sub-field. 84 • Front Panel Menu System...
  • Page 85: Poll Status

    Poll Status This menu line reports the current poll status of the designated NTP Server address. Initially, the sub field will report that the SRG-4500 is currently waiting for replies from the designated NTP Server: Poll Status = Acquiring NTP...
  • Page 86: Port

    The DashBoard menu displays information relating to communications between the SRG-4500 and the external PC-based Remote Control Program. Port This menu line allows the user to set the Ethernet Port through which the SRG-4500 communicates with the external PC-based Remote Control Program. The options in the sub-field are: 5253 (default), and 6666.
  • Page 87: Backup Device Menu

    Poll is disabled This menu line displays if the SRG-4500 is set as the Primary unit in a Changeover pair. It informs the user that the SRG-4500 is the Primary unit of a Changeover pair, and consequently, polling (of the remote device) is disabled.
  • Page 88: This Is Primary, So Never Poll

    This is PRIMARY, so never poll This menu line appears if the SRG-4500 is set as the Primary unit in a Changeover pair. It informs the user that the SRG-4500 is the Primary unit of a Changeover pair, and consequently, polling (of the remote device) is disabled.
  • Page 89: Key

    SRG-4500. Keys will not work for other options on the same SRG-4500, nor on any other SRG-4500. Remember to store these keys in a safe place - you may need to re-enter them if a system error necessitates a system re-configuration.
  • Page 90: Enable Adjustments

    This menu line allows the user to adjust the frequency of the internal 10MHz oscillator. When the SRG-4500 is configured for Internal Lock (refer to the section“Genlock Menus” on page 72), the video outputs on the SRG-4500 will “free run” compared to an external video signal from a known reference.
  • Page 91: Pal Ipsch, Ntsc Ipsch

    On no account should the user attempt to alter any of these settings without proper authorization from Ross Video. If problems are encountered, these settings can be re-instated. Contact Ross Video for further instructions.
  • Page 92 92 • Front Panel Menu System SRG-4500 User Guide (v7.0)
  • Page 93: Troubleshooting

    Troubleshooting Generally speaking, the SRG-4500 is reliable under normal steady-state operating conditions. If you are having problems, select the symptom from this chapter that closely relates to your particular problem and perform the checks/actions listed. Notice — Observe all cautions and warnings listed in the document “Important Regulatory and Safety Notices to Service Personnel”...
  • Page 94: Removing The Front Faceplate

    1. Remove the front faceplate by gently pulling it towards you and away from the main chassis. SRG-4500 SYNC GENERATOR Figure 8.3 Removing the Front Faceplate 2. Set the faceplate aside on a clean, static-free surface. 94 • Troubleshooting SRG-4500 User Guide (v7.0)
  • Page 95: Removing The Failed Ps-4500

     Performing a software upgrade to the SRG-4500 requires the unit to be rebooted, and may be off-line for several minutes. Ensure that your system is not in use.
  • Page 96: Uploading The Software Files

    The Ross System Update dialog opens. 2. Set the IP Address and IP Mask fields to the values for the SRG-4500 you want to upgrade. Note that all octets must be entered as 3-digits. For example, 255.0.0.0 should be entered as 255.000.000.000.
  • Page 97: Ptp Upgrades

    The Ross System Update dialog opens. 2. Set the IP Address and IP Mask fields to the values for the SRG-4500 you want to upgrade. Note that all octets must be entered as 3-digits. For example, 255.0.0.0 should be entered as 255.000.000.000.
  • Page 98: Repackaging For Shipment

    Repackaging for Shipment If you need to return the SRG-4500 for service or repair, if possible use the original packaging materials. If the original packaging is unfit for use, or is not available, you will need to repackage the instrument with suitable materials.
  • Page 99  Ross Video may refuse delivery of any package that consists of improper or inadequate packaging materials, or is not accompanied by suitably accurate documentation. If the SRG-4500 has been damaged in transit, Ross Video will determine whether the unit is economically repairable, and contact the sender accordingly.
  • Page 100 100 • Troubleshooting SRG-4500 User Guide (v7.0)
  • Page 101: Technical Specifications

    “Frequency Reference Inputs” on page 102. • The SRG-4500 must have a warm-up period of at least 20 minutes. • The SRG-4500 must have been calibrated and adjusted at an ambient temperature between +20°C and +30°C at an altitude of less than 2000m.
  • Page 102: Frequency Reference Inputs

    Input Connector Type 1 x 50ohm SMB Jack (terminating) Input Return Loss >8dB @ 1575MHz Antenna Voltage +5.0V ±5% Sourced by the SRG-4500 Antenna Current Internally limited to 50mA Sourced by the SRG-4500 Type GPS, L1 Frequency, (1575.42MHz), C/A 12 channels...
  • Page 103: Analog Video Outputs

    Sync Amplitude Typically ±1% ±3% Accuracy SCH Phase Accuracy ±5° Blanking Level ±50mV Typically ±10mV Timing Offset Range Full color frame Resolution NTSC <0.5 degree of and PAL sub-carrier Resolution Tri-Sync <1/54MHz SRG-4500 User Guide (v7.0) Technical Specifications • 103...
  • Page 104: Serial Digital Interface

    VITC etc. Line 263 and Line 283 are specified as active half lines in SMPTE RS170M but they are fully blanked in the SRG-4500. Field 1 lines 623 - 23 inclusive are blanked i.e. there is no pattern information but there may be VITC etc.
  • Page 105 1 second, 3 second, EBU Tech Interruption Programmable 3304, Glits, Blits Quantized Resolution 270Mbps 16 or 20bits User selectable 1.5Gbps, 16, 20, or 24bits 3Gbps 270Mbps SDI (SMPTE 259M), 1.5Gbps SDI (SMPTE 292M), 3Gbps (SMPTE 424M) SRG-4500 User Guide (v7.0) Technical Specifications • 105...
  • Page 106: Aes/Ebu Audio Unbalanced Outputs

    Use terminating resistor Required Termination The signal must be terminated at the receiver. Signal Amplitude 5V ±10% Balanced Rise and Fall Time 5ns > Rise/Fall <44ns 10% to 90% Jitter Typically 2ns 106 • Technical Specifications SRG-4500 User Guide (v7.0)
  • Page 107: Analog Audio Outputs

    Use terminating resistor Required Termination The signal must be terminated at the receiver. Signal Amplitude 5V ±10% Balanced Rise and Fall Time 5ns > Rise/Fall < 44ns 10% to 90% Type LTC, SMPTE-12M SRG-4500 User Guide (v7.0) Technical Specifications • 107...
  • Page 108: Programmable Pulse Unbalanced Outputs

    Table 9.14 Technical Specifications — 100BASE-T Category Performance Requirement Notes Connector Type 1 x RJ45 - 8P8C IEEE Standards IEEE 802.31-1990 10BASE-T Compliance IEEE 802.3u-1995 100BASE-TX IEEE RFC Compliance 1027 Proxy ARP 1377 1531 DHCP 2030 SNTP 108 • Technical Specifications SRG-4500 User Guide (v7.0)
  • Page 109: Gbe/Ptp Ethernet Interface

    Range Absolute Limits 90 to 264VAC, 47-63Hz Voltage Range Fuse 5mmx20mm, Anti-surge 2A 250V, Fuse IEC 60127-2 identification marking T2A H250V Operational AC Current Each PSU <130mA @ 230VAC <210mA @ 120VAC SRG-4500 User Guide (v7.0) Technical Specifications • 109...
  • Page 110: Clearance Requirements

    Vibration Operating 2.65m/s2 (0.27Grms), 5Hz to 500Hz 10 minutes per axis, three axes Non-operating 22.3m/s2 (2.28Grms), 5Hz to 500Hz 10 minutes per axes, three axes Shock Non-operating 294m/s2 (30G), half-sine, 11ms duration 110 • Technical Specifications SRG-4500 User Guide (v7.0)
  • Page 111: Connector Pinouts

    Connector Pinouts This chapter lists the pinouts of various multi-way connectors available on the rear panel of the SRG-4500. Note that specifications are subject to change without notice. Balanced Audio/AES/LTC Connector Table 10.1 provides the balanced pinouts (Molex® 2mm MicroClasp™ series plug (male)) for the Audio/AES/LTC connector.
  • Page 112: Pin Views Of Connectors

    Signal/Function AUD1- Left AUD2+ Right AUD2- Right Ground Ground Pin Views of Connectors Connectors are Molex™ Micro Clasp 2mm series. Figure 10.1 Chassis Connectors (Molex Figure 10.2 Mating Connectors (Molex #51353-3000) #55959-3030) 112 • Connector Pinouts SRG-4500 User Guide (v7.0)
  • Page 113: Characters For Use In Idents

    Â Ò â ò £ ³ Ã Ó ã ó ¤ ´ Ä Ô ä ô ¥ µ Å Õ å õ & ¦ ¶ Æ Ö æ ö SRG-4500 User Guide (v7.0) Characters for Use in Idents • 113...
  • Page 114 Ë Û ë û < ¬ ¼ Ì Ü ì ü ½ Í Ý í ý > ® ¾ Î Þ î þ ¯ ¿ Ï ß ï ÿ 114 • Characters for Use in Idents SRG-4500 User Guide (v7.0)
  • Page 115: 525I Test Patterns

    Test Patterns This chapter provides an overview of the test patterns available for the SRG-4500. The patterns are stored in a pattern file in FLASH memory. The pattern file can be updated via the Ethernet interface. A slightly different set of test patterns is available for each signal format.
  • Page 116: Test Patterns

    ”, //27 "bar075_9 ”, //28 "bar075_9_red075 ”, //29 "bar075_8 ”, //30 "bar075_8_red075 ”, //31 "barebu_9 ”, //32 "barebu_9_red075 ”, //33 "barebu_8 ”, //34 "barebu_8_red075 ”, //35 "barsmpte ”, //36 "pathalogical_type1 ”, //37 116 • Test Patterns SRG-4500 User Guide (v7.0)
  • Page 117: 720P Test Patterns

    ”, //27 "barebu_9 ”, //28 "barebu_9_red075 ”, //29 "barebu_8 ”, //30 "barebu_8_red075 ”, //31 "pathalogical_frame0 ”, //32 "pathalogical_frame1 ”, //33 "multiburst_full_mono ”, //34 "multiburst_half_mono ”, //35 "multiburst_Half_Luma_Full_Chro ”, //36 "multiburst_half_color ”, //37 SRG-4500 User Guide (v7.0) Test Patterns • 117...
  • Page 118: 1035I Test Patterns

    ”, //27 "barebu_9 ”, //28 "barebu_9_red075 ”, //29 "barebu_8 ”, //30 "barebu_8_red075 ”, //31 "pathalogical_frame0 ”, //32 "pathalogical_frame1 ”, //33 "multiburst_full_mono ”, //34 "multiburst_half_mono ”, //35 "multiburst_Half_Luma_Full_Chro ”, //36 "multiburst_half_color ”, //37 118 • Test Patterns SRG-4500 User Guide (v7.0)
  • Page 119: 1080I And 1080Psf Test Patterns

    ”, //27 "barebu_9 ”, //28 "barebu_9_red075 ”, //29 "barebu_8 ”, //30 "barebu_8_red075 ”, //31 "pathalogical_frame0 ”, //32 "pathalogical_frame1 ”, //33 "multiburst_full_mono ”, //34 "multiburst_half_mono ”, //35 "multiburst_Half_Luma_Full_Chro ”, //36 "multiburst_half_color ”, //37 SRG-4500 User Guide (v7.0) Test Patterns • 119...
  • Page 120: 1080P Test Patterns

    ”, //27 "barebu_9 ”, //28 "barebu_9_red075 ”, //29 "barebu_8 ”, //30 "barebu_8_red075 ”, //31 "pathalogical_frame0 ”, //32 "pathalogical_frame1 ”, //33 "multiburst_full_mono ”, //34 "multiburst_half_mono ”, //35 "multiburst_Half_Luma_Full_Chro ”, //36 "multiburst_half_color ”, //37 120 • Test Patterns SRG-4500 User Guide (v7.0)
  • Page 121: 2160P 2Si 4K Uhd Test Patterns

    "sweep_half_mono ”, //29 "sweep_Half_Luma_Full_Chroma ”, //30 "sweep_Half_Luma Half Chroma ”, //31 "100%_valid_ramps_1 ”, //32 "Luma ramp full width_1 ”, //33 "Cb_ramp_full_width_1 ”, //34 "Cr_ramp_full_width_1 ”, //35 “All_ramps_Full_Width_1 ”, //36 "7T_Pulses ”, //37 SRG-4500 User Guide (v7.0) Test Patterns • 121...
  • Page 122: 2160P 2Si Quad 4K Uhd Test Patterns

    "sweep_full_mono ”, //20 "sweep_half_mono ”, //21 "sweep_Half_Luma_Full_Chroma ”, //22 "sweep_Half_Luma Half Chroma ”, //23 "100%_valid_ramps_1 ”, //24 "Luma ramp full width_1 ”, //25 "Cb_ramp_full_width_1 ”, //26 "Cr_ramp_full_width_1 ”, //27 "7T_Pulses ”, //28 122 • Test Patterns SRG-4500 User Guide (v7.0)
  • Page 123: Installing The Breakout Pcb

    Installing the Breakout PCB The Breakout PCB for the SRG-4500 enables you to cable a Primary SRG-4500 and a Backup SRG-4500 to an ACO-4500 but still retain access to the AES, DARS, and Analog Audio connections on balanced 3-pin connectors.
  • Page 124: Installing The Breakout Pcb Into The Rack Frame

    Figure 13.2 Installing the Breakout PCB and Tray to the Rear Brackets 2. Use the 4 provided M3 5mm screws to affix the Breakout PCB and Tray to the Rear Brackets of the SRG-4500. Refer to Figure 13.2. 124 • Installing the Breakout PCB...
  • Page 125: Connecting The Breakout Pcb To The Srg-4500

    1. Connect one end of the Interface Cable to the connector on the Breakout PCB. Figure 13.3 Connecting the Breakout PCB to the SRG-4500 Rear Panel 2. Connect the other end of the same Interface Cable to the BALANCED Connector on the SRG-4500 rear panel. Refer to Figure 13.3.
  • Page 126 3. Repeat steps 1 and 2 for each wire on each connector. 4. Once the cables are wired to the connectors, install the connectors on the terminal blocks of the Breakout PCB. 126 • Installing the Breakout PCB SRG-4500 User Guide (v7.0)
  • Page 127: 4K Uhd Bnc Connections

    It is possible to select up to two 4K UHD (Quad or 2SI) outputs where the 4K UHD signals are quad link signals and have 4 outputs for each signal. On the SRG-4500 we designate these outputs as Q1, Q2, Q3 and Q4 for each pattern generator.
  • Page 128 128 • 4K UHD BNC Connections SRG-4500 User Guide (v7.0)
  • Page 129: Ntp Option

    NTP Option The SRG-4500 always contains the hardware and associated circuitry necessary to allow operation of the NTP Option. This chapter provides information on the NTP option for your SRG-4500.  An Option Key is required to enable the NTP Option. No additional externally connected hardware is required as part of the installation.
  • Page 130: Configuring The Srg-4500 Overview

    SRG-4500 operates in unicast mode, making it suitable to be polled by a number of Stratum 2 servers. Optionally the SRG-4500 can be set to client mode, allowing the unit to get its clock time from a single upstream server.
  • Page 131: Simplified Ntp Flowcharts

    • Once the time-code has been set by the NTP Client, the SRG-4500 should not need to re-check the NTP time unless a crash lock has been forced by the phase locking arrangement.
  • Page 132: Required Time Corrections

    Required Time Corrections From an NTP Server, the SRG-4500 Master Clock can derive UTC and also add the appropriate time offset and provide corrected local time. Table 15.1 contains a list of the various corrections which need to be made by the SRG-4500.
  • Page 133: Gps Option

    Keep the following in mind before installing your antenna and connecting it to your SRG-4500: • Ensure the Option Key for the GPS feature is enabled on the SRG-4500. Refer to the section “Option Enable Menu” on page 88 for details.
  • Page 134: Recommended Cables

    With the GPS Option enabled, the SRG-4500 provides a 5 volt DC voltage that is impressed upon the RF signal line. The current is internally limited to 50mA. The Ross supplied antenna and line amplifier (optional equipment) require less than 30mA combined.
  • Page 135: Connecting The Srg-4500 To The Gps Antenna

    Figure 16.4 Securing the Antenna Cap Connecting the SRG-4500 to the GPS Antenna There are two methods of connecting the SRG-4500 with a GPS antenna: with an external line amplifier and without an external line amplifier. This section summarizes both methods.
  • Page 136: Connection With A Line Amplifier

    Connection with a Line Amplifier The SRG-4500 can be used with an external Line Amplifier when a long cable run is required. Because of the internal LNA, the overall gain (including signal losses past the external Line Amplifier) should not exceed 35dB.
  • Page 137: Connecting To The Network

    100-BaseT Figure 16.7 GPS-4500-200M — Connection with an External Line Amplifier Connecting to the Network port on the SRG-4500 rear panel is used for status and control. Refer to Figure 16.8 when ETHERNET connecting the SRG-4500 to your network router.
  • Page 138: Simplified Gps Flowchart

    = 25Hz Phase Lock Point? Set 25Hz Lock FrameCount = 29.97Hz Phase Lock Point? Set 29.97Hz Lock FrameCount = 30Hz Phase Lock Point? Set 30Hz Lock Figure 16.9 Phasing to GPS Flowchart 138 • GPS Option SRG-4500 User Guide (v7.0)
  • Page 139: Operation

    • However, in marginal reception, the timecode update should be suppressed until it has been valid for a number of seconds. • Once the time-code has been set by the GPS receiver, the SRG-4500 should not need to recheck the GPS time unless a crash lock has been forced by the phase locking arrangement.
  • Page 140: Signal Requirements

    Thermal noise is -174dBm/Hz at room temperature. From this we can compute a system noise figure of 4dB for the SRG-4500. This noise figure consists of the loss of the preselect SAW filter, the noise figure of the LNA as well as implementation losses within the digital signal processing unit.
  • Page 141 Fail Repair/replace components Test 5V throughout GPS antenna system Pass Fail Is the GPS antenna correctly installed? Reposition GPS antenna Has RF interference been addressed? Eliminate RF interference Figure 16.10 Troubleshooting Workflow SRG-4500 User Guide (v7.0) GPS Option • 141...
  • Page 142: Validating The License

    • This information is reported in the Slot 12 System Time > GPS Time tab. Also refer to “GPS Status” on page 74. 3. Has enough time been allowed for the SRG-4500 to acquire and lock to GPS? Keep the following in mind: • The Global Navigation Satellite System (GNSS) only transmits a complete UTC-GNSS time message once every 12.5 minutes.
  • Page 143: Check The +5V Current Flow

    Check if the +5V is now present on the frame GPS connector. e. If so, problem is likely with the antenna system. 4. If 5V is present at the SRG-4500 rear panel, verify that +5V is also present at the GPS antenna: a. Remove the cable from the GPS antenna, b.
  • Page 144: Antenna Setup

    The GPS and GLONASS signals are at -130dBm and lower. If signals higher than this are presented to the receiver it can be overwhelmed. The SRG-4500 can reject CW in-band jamming signals, but would still be affected by non-CW signals. It is recommended to move the antenna away from any source of interference or shield the RF interference to prevent it from getting to the antenna.
  • Page 145: Ptp Option

    The PTP engine serves TAI time. If the Grandmaster is GPS or VITC locked, you cannot change the time PTP is serving. If the SRG-4500 is set to free run mode, it will serve TAI time based on the SRG-4500 UTC time. The SRG-4500 User Guide (v7.0)
  • Page 146: Configuration Overview

    Best practices indicate that the domain you choose for your facility should NOT be 0 nor 127. This is to help prevent a rouge clock from taking over the system if an unconfigured device is accidentally added to the system. 146 • PTP Option SRG-4500 User Guide (v7.0)
  • Page 147: Configuring Ptp Profiles

    To reduce the number of configurations, the AES created AES56-R16:2016, a set of recommended values that map between the AES and SMPTE profiles. To simplify setup of the SRG-4500, both SMPTE and AES67-R16 profiles can be selected to automatically set the parameters to these default values.
  • Page 148: Smpte Profile Tlv

    Table 17.2 lists the AES67-R16:2016 values. Table 17.2 SRG-4500 — AES67-R16:2016 Selected SRG-4500 Grandmaster Values when PTP GM AES67-R16:2016 AES67-R16:2016 selected Default Domain Default is 127 Number Recommend NOT 127 nor 0 Domain is not reset via profile loading Announce Interval 1 (2sec)
  • Page 149: Detailed View Options

    PTP engine. PTP Restart Confirm  This will restart the PTP engine on the SRG-4500 and there will be a disruption to the PTP service until it is relocked. Status Fields The following status fields report read-only information: •...
  • Page 150 Grandmaster. Details such as the IP address of the follower, mode, connection time, etc. are also provided. • Clear PTP Connection Logs and Statistics Tables — Click to confirm. • View Connections — Select a range from the following: › 1 -16 150 • PTP Option SRG-4500 User Guide (v7.0)
  • Page 151: Ptp Follower Configuration

    PTP Follower Configuration This section provides information on the menus and options when the SRG-4500 is set to PTP Follower mode. By default, the options are displayed in the Simple View. In Simple View, basic information relating to the PTP port, the selected mode, and default settings are displayed.
  • Page 152: Ptp Follower Status

    PTP engine. PTP Restart Confirm  This will restart the PTP engine on the SRG-4500 and there will be a disruption to the PTP service until it is relocked. PTP Follower Status • UTC Time — Displays current UTC Time.
  • Page 153: Troubleshooting

    8. Navigate to the Slot 14 PTP Log interface. 9. From the PTP Log interface, select System Summary > Download File. 10. Click the link to download the PTP Log file. Download SRG-4500 User Guide (v7.0) PTP Option • 153...
  • Page 154 154 • PTP Option SRG-4500 User Guide (v7.0)
  • Page 155: Certifications And Compliances

    Conformity - EMC Safety Complies with the following safety standards: • AS/NZS 62368.1:2018 • CAN/CSA C22.2 No. 1010.1 • CAN/CSA C22.2 No. 62368-1:2014 • IEC 60950-1/A1:2009 • UL 60950-1 • UL 62368-1:2014 • SRG-4500 User Guide (v7.0) Certifications and Compliances • 155...
  • Page 156 • Installation Category II (Single-phase, receptacle -connected Test and loads) Measuring • Pollution Degree 2 (Normally only non-conductive pollution occurs) • Safety Class I (Grounded product) • Temperature 5°C to 40°C 156 • Certifications and Compliances SRG-4500 User Guide (v7.0)
  • Page 157: Service Information

    Service Information This chapter contains procedures for cleaning and performing preventive maintenance on the SRG-4500, general servicing information, and the warranty policies. User Maintenance This section contains information for cleaning and performing preventive maintenance on the SRG-4500. General Care Protect the instrument from adverse conditions, i.e. high humidity, high temperatures, etc. The instrument is NOT waterproof.
  • Page 158: Servicing

    If your problem cannot be resolved, contact Ross Video for further advice. If you ordered a Service Option, then removing the unit from the bay and returning it to Ross Video for updating will provide the user with the opportunity to inspect the unit for any problems relating to the operating conditions/environment.
  • Page 159 This SRG-4500 User Manual provides all pertinent information for the safe installation and operation of your Ross Video Product. Ross Video policy dictates that all repairs to the SRG-4500 are to be conducted only by an authorized Ross Video Limited factory representative. Therefore, any unauthorized attempt to repair this product, by anyone other than an authorized Ross Video Limited factory representative, will automatically void the warranty.
  • Page 160 160 • Service Information SRG-4500 User Guide (v7.0)
  • Page 161 • “GLONASS” refers to the Global Navigation Satellite System. • “GPS” refers to global positioning system. • “Operator” and “User” refer to the person who uses SRG-4500. • “RF interference” refers to radio frequency interference • “System” and “Video system” refer to the mix of interconnected production and terminal equipment in your environment.

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