LAUREL DigiMax Troubleshooting Manual

3 & 5 column vending machines

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Laurel
Use this guide in conjunction with the instruction manual located in the machine or online at
www.laurelmetal.com. The pictures and parts number identifications in the manual will be
used here.
When calling Laurel for help (888-528-7358) we will need the machine model #, serial # and
manufacture date which is on a decal inside the cabinet, on the left side near the bottom.

Normal Operation:

The scrolling, red LED display has different styles of display:
1. If all the selections are programmed for the same price the LED display will scroll
$1.00 Insert Coins
2. If you have different prices for your products the LED display will scroll
3. If there is a credit card swiper installed the display will scroll
The vend price of any selection button can be viewed by simply pressing the PUSH button on
the switch pad (#899-20) at any time, the price will appear on the LED display for 2 seconds and
then return to normal scrolling.
A quarter inserted in the machine will have an audible 'beep' and register
display. Additional quarters will add upwards on the display. All quarters will pass down into
the coin cup (#899-B19) and be held in the cup until there is successful operation of the column
vend motor (#899-A42) which drops the shelf to vend the product. At that point then the coin
cup motor runs to drop the quarters down into the coin box below.
Underpay & Overpay:
The machine is designed for exact pay and does not make change, this enables a much simpler
design with less complex parts to maintain. For example, if 1 quarter is inserted and a selection
button is pushed for a $0.50 item the coin cup will run and return the quarter to the customer
since it is an underpayment.
For overpayment the coin cup will also run and return the inserted coins to the customer if too
much money is inserted for the column button pushed. Also, if the highest price set for the
machine is $1.00, for example, and a customer inserts more than $1.00 then the coin cup
automatically runs to return all coins to the customer, thus not allowing an overpayment.
There is an option in the circuit board programming to allow overpayments, this is discussed
further down in the section titled Optional Programming Modes.
Troubleshooting Guide
DigiMax
3 & 5 Column Vending Machines
(Red circuit
(price amount may vary according to your settings)
board)
Insert Coins or Credit Card
Pay
Insert Coins
$0.25
on the LED

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Summary of Contents for LAUREL DigiMax

  • Page 1 The pictures and parts number identifications in the manual will be used here. When calling Laurel for help (888-528-7358) we will need the machine model #, serial # and manufacture date which is on a decal inside the cabinet, on the left side near the bottom.
  • Page 2 Since this same circuit board is used in both the 3 or 5 column Laurel machines it might be worth swapping it between any of these machines to try to isolate the problem, if you happen to have more than 1 machine.
  • Page 3 This indicates the coin cup motor (#899-B19) is not functioning properly so the machine will not accept coins or vend product until repaired. First step: Inspect the coin cup motor assembly for jammed quarters, etc. that may have stopped the coin cup from running freely and depositing quarters into the coin box below it.
  • Page 4 Using your index finger manually drop about 6 - 12 shelves at the bottom of the column by pushing out the wire on the underside of the shelf. This wire is what is holding the shelf up, it is shown by the red arrow below; What we are doing is seeing if one of these shelves did not get reset properly and the wire is jammed and holding the shelf from dropping.
  • Page 5 Coin acceptor tips: All coin acceptors for the Laurel vending machines are unique to the venders, these are not interchangeable with coin acceptors for bays or vacuums. All coin acceptors have a 6 wire Molex plug that mates to the socket on our circuit boards.
  • Page 6 “BONUS VEND” - V0.20 code and higher This feature was designed for a specific customer who wanted to provide a free vending item to customers buying high value washes through a pay station or autocashier. Using this feature will not allow any coins or credit card payments to be accepted. Customers who purchase a high value wash (the level to trigger this is set in autocashier) will get 40 seconds to select a product and it will vend immediately.
  • Page 7 More information on any of the optional programming features can be found on our website or by email at chip@laurelmetal.com...

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