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how-to
troubleshoot eFlux wave pumps
+
Problem
Pump does not turn on
Wave Pump Kit LED
display does not
turn on or is partially
illuminated
Orbit Marine IC display
reads "ERR"
LED display works but
pump does not turn ON
Pump powers up
intermittantly
Pump appears to spin
backwards**
**NOTE: DC pumps cannot
spin backwards but when
unbalanced, water is
displaced out the sides of
pump.
Wave pump Kit not
responding to IR remote
Wave pump not reacting
to Orbit Marine IC remote
Note: To reset pump and HUB, disconnect all cables & power and re-connect
Possible Issue
GFCI has tripped
Wrong power supply plugged in
Power supply has failed
LED display is plugged into the
wrong microUSB port
Incorrect power supply being
used
Pump is clogged or impeller
requires cleaning
HUB connection plug is loose or
possibly damaged
Pump impeller is unbalanced
Impeller and shaft not clean
Remote IR sensor disconnected
IR remote battery needs replaced
LOCK Button is activated or
IR remote battery needs replaced
Troubleshooting Guide
Items to check
Ensure power supply is plugged into AC
GFCI outlet that has been reset
Ensure correct voltage (24VDC only) and
wattage power supply is being used
(#6009=6w, #6010=18w, #6011=36w)
Ensure power supply(PS) green indicator
light is ON
(If green light is off, power supply needs replaced)
Ensure wave pump LED is ONLY plugged into
microUSB Port #2 (second from right)
Ensure ONLY 24VDC power supply is plugged
into wave pump, 12VDC for LED lighting
Remove pump from service and clean
(http://current-usa.com/how-to-clean-wave-pumps/)
Ensure plugs are all connected correctly. If
connector on HUB is loose, please contact
support to receive a replacement HUB.
https://current-usa.com/warranty-support/
Ensure nothing blocks water flow (including
rocks or a hand.) Turn pump off and remove
from water. Disassemble and re-assemble to
re-balance impeller shaft.
Remove pump from service and clean shaft
and inside impeller
(http://current-usa.com/how-to-clean-wave-pumps/)
Remote IR sensor disconnected
Check and replace IR remote battery
Ensure clear battery tab is removed
Press the LOCK/UNLOCK key on Orbit Marine
IC remote to unlock programming, replace
IR remote battery.
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