After-Sales Service - Baumatic BTM24 User And Installation Instructions Manual

After-sales Service

After-sales service
1. Please glue the invoice on the invoice column in the warranty certificate and keep it with
care.
2. This product has one year's warranty (subject to the purchase date on invoice) with
maintenance free of charge. Please contact the special shop for maintenance by the
warranty certificate and invoice if maintenance is needed.
3. The following cases will not enjoy the maintenance free of charge. We will offer maintenance
with relative charges for them:
(1) Those damaged owing to misoperation of the user;
(2) Those damaged owing to decomposing by the user;
(3) Those without invoice and warranty certificate;
(4) Those with altered invoice or warranty certificate;
(5) Those exceeding the warranty period;
Please include the Baumatic Guarantee conditions
BAUMATIC Ltd
CONDITIONS OF GUARANTEE
Dear Customer,
Included with your new Baumatic appliance is a guarantee registration card, please complete
this and return at your earliest convenience.
This guarantee is in addition to your statutory legal rights and will not in any way hinder any
legal rights.
The conditions of the guarantee, which applies, to your Baumatic appliance are as follows:
All 'Work' in relation to the Guarantee must be carried out by Baumatic Ltd or an approved
service agent of Baumatic Ltd. Any claims made under the terms of the guarantee must be
supported by the original invoice / bill of sale issued at the time of purchase.
The guarantee period starts from the date of the original purchase and the manufacturer will
provide the parts and labour required to repair the appliance should breakdown occur as a
result of mechanical / electrical failure. This service will be given Free of charge within the
Guarantee period. An additional Insurance scheme is available should you wish to extend
the warranty period.
This guarantee applies to UK mainland and Northern Ireland only.
THIS GUARANTEE DOES NOT COVER:
* Any damage caused by transit, misuse, or neglect.
* Cosmetic and perishable parts: plugs, fuses, light bulbs, light covers, cosmetic trims, cables,
filters and attachments, knobs, any rubber and seals, ceramic or glass surfaces, dents,
scratches, paintwork.
* Attachments / Accessories: trivets and handles, griddles, pan stands, shelves, burner
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