Motorola MBP69SN General Questions

Motorola Smart Nursery In-Ear Thermometer (MBP69SN)
GENERAL QUESTIONS
How do I save a reading to a different profile?
If you have readings in the thermometer under Profile 1 & Profile 2 and the thermometer is set to
Profile 1 you cannot save to profile 2 in the App. The thermometer needs to be manually set to
profile 2 before the App can see the reading. I need to confirm this for both Thermometers and hope
to today.
How to measure object (liquid) temperature.
1. Place the thermometer in your hand with your finger on the MODE button. Press the MODE
button, then the thermometer enters the object/liquid temperature measuring mode. Note: Do
not use this mode to measure body temperature.
2. Hold the thermometer and ensure the probe is approximately 0.5cm (1/4 inches) from the liquid
or surface whose temperature you want to measure. Press the TEMPERATURE MEASURING
button to start.
3. Remove the thermometer from the object. The LCD screen displays the temperature. You can
press the MENU buttons to return to standby mode. The thermometer will automatically switch
off after 1 minute if no button is pressed.
Inaccurate measurement or where there is any doubt regarding the measured reading.
Please check whether the infra-red sensor is clean. Clean the infra-red sensor with a cotton swab in
accordance with the user manual.
Please check if the proper measurement method was used. Ensure that you have read the manual
and know how to use the thermometer properly.
No response / Automatic reset after insulator is pulled out
Change for a new battery or remove battery and reinsert correctly.
The app can't connect to the MBP69SN device.
Bluetooth communications failed. Restart the app, and then re-connect the device.
Please contact our customer service team for queries, warranty, support or service related to the
product at +44(0) 844 557 0890 (UK - calls cost 7p per minute plus your telephone company's
standard access charge). Calling from ROI please dial +44(0) 8187 62092.
Email: support@motorolahome.com. Web support at www.motorolastore.support/en