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Fix a problem : App issues
•
Avoid zooming when taking a photo. Pixelation always occurs when you zoom a digital photo. If you use zoom
during the shot itself, pixelation will be more evident.
•
If you're indoors and taking a panoramic photo, switch to regular mode. Panorama works best for outdoor
shots; the algorithm that stitches the images together isn't optimized for indoor, up-close shots.
Accidentally deleted photos
You can try to
recover
If recovered, make sure that you
Can't delete photo
If a photo or video you have deleted comes back, check if it's on your SD card. To delete it, use the Files app. (If
you don't have this app,
Or,
remove
your card from the phone and use a computer to delete photos from the card.
WhatsApp camera issues
If you installed WhatsApp and have problems taking photos or videos with it:
1.
Check for
updates
2.
Clear the app's cache.
3.
If the problem continues, open WhatsApp, touch > Settings > Help and search for information about your
issue.
Error: Please restart camera
After each troubleshooting step, check to see if the issue has been fixed:
1.
Turn your phone off and then on again.
2.
Clear the
cache
for the Camera app.
3.
Check
for
updates
4.
Use
safe mode
to see if installed apps are causing the issue and uninstall as needed.
If the camera works correctly in safe mode, a third-party app is probably causing the issue.
5.
If you're storing photos/videos on your SD card,
getting the error. If so, replace the SD card with a new card. Make sure the new card is certified A1 and has a
fast write speed.
Error: Camera busy
This error can occur if you use the camera in one app and then switch to another app that requires permission to
access the camera.
After each troubleshooting step, check to see if the issue is fixed:
1.
Turn your phone off and then on again.
recently deleted photos.
back up your photos
download
a file manager app and use it to delete the photo from your card.)
to the app.
to your Camera app.
to the cloud.
remove
the card and see if you can take photos without
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