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I hope you enjoy reading it below. If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions@rossvideo.com. David Ross CEO, Ross Video dross@rossvideo.com...
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9. We will go above and beyond in times of crisis. If there's no one to authorize the required action in times of company or customer crisis - do what you know in your heart is right. (You may rent helicopters if necessary.) PIVOTCam-SE User Manual — Thank You For Choosing Ross • iii...
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Ross Video. While every precaution has been taken in the preparation of this document, Ross Video assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
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11. Do not detach the camera housing and cover. For any service, please contact the authorized dealer. 12. RF cable and control cable should be individually shielded, and cannot be substituted with other cables. PIVOTCam-SE User Manual — Document Information • v...
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Warranty repairs will be conducted at Ross, with all shipping FOB Ross dock. If repairs are conducted at the customer site, reasonable out-of- pocket charges will apply. At the discretion of Ross, and on a temporary loan basis, plug in circuit boards or other replacement parts may be supplied free of charge while defective items undergo repair.
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In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages (including loss of profit). Implied warranties, including that of merchantability and fitness for a particular purpose, are expressly limited to the duration of this warranty.
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Technical Support At Ross Video, we take pride in the quality of our products, but if a problem does occur, help is as close as the nearest telephone. Our 24-Hour Hot Line service ensures you have access to technical expertise around the clock.
Ross Video Technical Support. Item PIVOTCam-SE Camera Power Supply Power Cord Serial Control Cable (male 8-pin miniDIN to female DB9) Remote Control User Guide (this document) Double-sided Tape PIVOTCam-SE User Manual — Box Contents • 11...
• Tripod Mount — 1/4" - 20 UNC tripod mounting hole (6.5mm depth) • Tally — tally light on the front of the camera base shows red (on-air), blue (operating), green (on preview). Tally status is implemented in the VISCA protocol. 12 • Camera Overview — PIVOTCam-SE User Manual...
The camera must be on the same network as the device or DashBoard computer that controls the camera. For direct control by devices such as production switchers, you must connect to the camera on port 52381. 14 • Cabling — PIVOTCam-SE User Manual...
The Moxa Nport 5150A is a serial to ethernet converter that allows ® DashBoard and the switcher to connect to a serial device over ethernet, but any serial to ethernet converter device can be used. PIVOTCam-SE User Manual — Cabling • 15...
Table 2: DIP Switch Functions Description Upgrade Mode for Motor Driver firmware Upgrade Mode for ARM firmware Working Mode (default) 16 • Cabling — PIVOTCam-SE User Manual...
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Description Working Mode (default) Note: By default, DIP switches SW1-5 should be set to ON and SW6 set to OFF. Note: DIP switches 3 and 4 are not used at this time. PIVOTCam-SE User Manual — Cabling • 17...
The PTZ Camera Control Plugin is a DashBoard application that enables you to configure and control supported PTZ cameras such as the PIVOTCam-SE. You can control cameras manually, store and recall presets, and configure camera settings. For optimal control of your PTZ cameras, you can add an off-the-shelf USB joystick (or other game controller) to DashBoard.
• OK — Recalls the Home position or select a menu item when the menu system is active. Camera must be in Working Mode. • AF — Turns auto focus on. Manual focus is turned off. PIVOTCam-SE User Manual — Remote Control • 19...
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Only available in Bright Priority Exposure Mode. • Video Format Buttons — Selects a video format for the output video of the camera. Press and hold the format button for 3 seconds to select the format. 20 • Remote Control — PIVOTCam-SE User Manual...
OVER IP — remote control (VISCA • protocol) on ethernet port. LANGUAGE (menu language) — English, Chinese Exposure Item Settings EXPOSURE MODE Auto, Manual, Shutter, Iris, Bright PIVOTCam-SE User Manual — On-screen Menu System • 21...
R GAIN (red gain) 0 to 255 (manual white balance mode only) B GAIN (blue gain) 0 to 255 (manual white balance mode only) FLICK (anti-flicker) 50Hz, 60Hz, OFF FOCUS Auto, Manual 22 • On-screen Menu System — PIVOTCam-SE User Manual...
ON — digital zoom on • • OFF — digital zoom off MENU MIR (menu mirroring) • NORMAL — onscreen menu is displayed normally MIRROR — onscreen menu is mirrored • PIVOTCam-SE User Manual — On-screen Menu System • 23...
Resets all properties in the Exposure, Image, Quality, and Format menus to default values. The default video format is 1080i50. PT RESET Resets pan and tilt to home positions. Does not affect presets. 24 • On-screen Menu System — PIVOTCam-SE User Manual...
CLIENT client protocol MODEL NO model number ARM VER ARM firmware version MD VER motor driver firmware version FPGA VER FPGA firmware version CAM VER camera version RELEASE firmware release date PIVOTCam-SE User Manual — On-screen Menu System • 25...
The web interface allows you to control various aspects of the camera as well as preview the camera output. To connect to the web interface of the PIVOTCam-SE, you must point your browser to the IP address of the camera. You can find the IP address on the IP menu.
• Focus Speed — set how fast the camera manually focuses when the Focus buttons are used. • Zoom Speed — set how fast the camera zooms when the Zoom buttons are used. PIVOTCam-SE User Manual — Web Interface • 27...
The Settings page offers a number of configuration options for the camera. Video Encoding The Video Encoding tab (Settings > Video Encoding) allows you to set the video mode and parameters for the main and sub video streams 28 • Web Interface — PIVOTCam-SE User Manual...
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RTSP stream from the camera. Note: Download and install the VLC media player to use this procedure. ® 1. Launch the VLC media player ® 2. Click Media > Open Network Stream... PIVOTCam-SE User Manual — Web Interface • 29...
The Reset button at the bottom of the page resets all of the Image Parameter settings. Focus • Focus Mode — select Auto or Manual focus mode. • Digital Zoom — turn digital zoom on or off. 30 • Web Interface — PIVOTCam-SE User Manual...
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• Iris — adjust the iris. The Exposure Mode must be set to Manual or Iris Priority to adjust the iris. • Brightness — adjust the brightness (0-27). The Exposure Mode must be set to Manual or Brightness Priority to adjust the brightness. PIVOTCam-SE User Manual — Web Interface • 31...
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Manual to be able to adjust the Red Gain and Blue Gain. • Red Gain — manually adjust the red gain. • Blue Gain — manually adjust the blue gain. 32 • Web Interface — PIVOTCam-SE User Manual...
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• Backlight Compensation — turn backlight compensation on or off. • Gamma — select the gamma level (0-4). • Wide Dynamic Range — turn wide dynamic range (WDR) on or off. Select the WDR level you want to use. PIVOTCam-SE User Manual — Web Interface • 33...
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• Brightness — adjust the brightness of the image (0-15). • Sharpness — adjust the sharpness of the image (0-15). • Contrast — adjust the contrast of the image (0-15). • Saturation — adjust the saturation of the image (0-15). 34 • Web Interface — PIVOTCam-SE User Manual...
Firmware upgrade packages are available for free download from the Ross Video website. Each package includes a set of firmware upgrade files and detailed instructions about how to perform required upgrades.
You may have to reset the camera parameters to get the updated camera settings. Reset to Default The Reset to Default page allows you to reset just the image parameters or all the camera settings and reboot the camera. PIVOTCam-SE User Manual — Web Interface • 37...
To Set a New Account Name and Password 1. Enter a new account name in the Account field. 2. Enter a new password in the Password field. 3. Enter the same password in the Confirm Password field. 38 • Web Interface — PIVOTCam-SE User Manual...
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4. Click Ok to set the new account name and password. Note: If you forget the new account name and/or password, please contact Ross Video Technical Support for assistance. PIVOTCam-SE User Manual — Web Interface • 39...
Troubleshooting • Grinding noise near limits — The camera may have lost position reference. Either power-cycle the camera or use the PT Reset function to reset the pan/tilt positioning. 40 • Troubleshooting — PIVOTCam-SE User Manual...
Ethernet Control 1Gb Ethernet Direct (port 52381) IP Address (default) 192.168.1.188 Tally Red/Blue/Green (VISCA protocol) Minimum Lux 0.01 White Balance ATW, Manual, Auto, Indoor, Outdoor, One Push Focus Auto/Manual Iris Auto/Manual Shutter Auto/Manual PIVOTCam-SE User Manual — Specifications • 41...
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PoE standard provides by default. We recommend that you run the camera from a PoE+ capable switch and manually increase the power available to the camera from the switch control panel up to the PoE+ level of 25.5W. 42 • Specifications — PIVOTCam-SE User Manual...
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