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Summary of Contents for Ross PIVOTCam
- Page 1 PIVOTCam User Manual...
- Page 2 Ross, our employees are a special group. Our employees truly care about doing a great job and delivering a high quality customer experience every day. This code of ethics hangs on the wall of all Ross Video locations to guide our behavior: 1.
- Page 3 9. We will go above and beyond in times of crisis. If there's no one to authorize the required action in times of company or customer crisis - do what you know in your heart is right. (You may rent helicopters if necessary.) PIVOTCam User Manual — Thank You For Choosing Ross • iii...
- Page 4 2018 Ross Video Limited, Ross and any related marks are trademarks or registered trademarks of Ross Video Limited. All other trademarks are the property of their respective companies. PATENTS ISSUED and PENDING. All rights reserved. No part of this publication may be...
- Page 5 10. Avoid stress, vibration, and damp during transportation, storage, and installation. 11. Do not detach the camera housing and cover. For any service, please contact the authorized dealer. PIVOTCam User Manual — Document Information • v...
- Page 6 Warranty repairs will be conducted at Ross, with all shipping FOB Ross dock. If repairs are conducted at the customer site, reasonable out-of-pocket charges will apply. At the discretion of Ross, and on a temporary loan basis, plug in circuit boards or other replacement parts may be supplied free of charge while defective items undergo repair.
- Page 7 In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages (including loss of profit). Implied warranties, including that of merchantability and fitness for a particular purpose, are expressly limited to the duration of this warranty.
- Page 8 Technical Support At Ross Video, we take pride in the quality of our products, but if a problem does occur, help is as close as the nearest telephone. Our 24-Hour Hot Line service ensures you have access to technical expertise around the clock.
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Page 9: Table Of Contents
PTZ..........................23 Video Format......................24 IP..........................24 Reset..........................25 INFO...........................25 Web Interface (PIVOTCam-SE only).........27 To Log Into the Web Interface..................27 Preview........................28 PTZ Control....................28 Preset Control.....................29 Settings........................29 Video Encoding...................30 Image Parameters..................31 Ethernet......................36 Firmware Upgrade..................37 Reset to Default..................38 Account.......................39 PIVOTCam User Manual — Contents • ix... - Page 10 Troubleshooting.................40 Specifications................41 Ports....................43 RS232 (VISCA IN/OUT).....................43 x • Contents — PIVOTCam User Manual...
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Page 11: Box Contents
Verify the contents of the box against the packing list. If any items are missing or damaged, contact Ross Video Technical Support. Item PIVOTCam Camera Power Supply Power Cord RS-232 Control Cable Remote Control User Guide (this document) Double-sided Tape PIVOTCam User Manual — Box Contents • 11... -
Page 12: Camera Overview
• HD-SDI — BNC for HD-SDI video output. This is the main video output of the camera. • DVI-I (PIVOTCam-20 only) — DVI-I port for analog (YPrPb and VGA) and digital (HDMI) video output. • GENLOCK (PIVOTCam-SE only) — BNC for external reference input. - Page 13 VISCA protocol. Note: If you mount the PIVOTCam-20 on a wall or the ceiling, you may notice a tilt in the image. This is due to a small amount of play in the mount connecting the lens assembly to the support arm.
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Page 14: Cabling
VISCA device, or through an ethernet connection to a video switcher and/or DashBoard. PIVOTCam-20 Cabling To control the PIVOTCam-20 from the switcher and/or DashBoard you must connect a serial cable to the 8-Pin Mini-DIN RS232 IN port on the ®... -
Page 15: Supported Reference Formats (Pivotcam-Se)
Tip: You can also cable the PIVOTCam-SE the same as the PIVOTCam-20 using an 8-Pin Mini-DIN RS232 IN to a Serial to Ethernet converter (such as the Moxa Nport 5150A). The 1Gb/s ethernet connection can stream ITU-T H.264 and H.265. -
Page 16: Daisy Chain
The onscreen menu system is shown on the video output of the camera. Press the MENU button on the remote control to turn the menu system on or off. Tip: To control multiple PIVOTCam-SE cameras you can also use a separate ethernet connection to each camera. Tip: Refer to the external device setup site for information on connecting your camera to a Carbonite or Acuity switcher. -
Page 17: Dip Switches
Working Mode (default) Updating Mode (PIVOTCam-20) Note: By default, DIP switches SW1-5 should be set to ON and SW6 set to OFF. Note: DIP switches 3 and 4 are not used at this time. PIVOTCam User Manual — Cabling • 17... -
Page 18: Remote Control
Remote Control The remote control can be used to control one, or up to four cameras, and is supported by both the PIVOTCam-20 and PIVOTCam-SE cameras. • POWER — Turns the camera on or off. The camera recalls to Home position when turned on. Camera must be in Working Mode. - Page 19 Only available in Bright Priority Exposure Mode. • Video Format Buttons — Selects a video format for the output video of the camera. Press and hold the format button for 3 seconds to select the format. PIVOTCam User Manual — Remote Control • 19...
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Page 20: Onscreen Menu System
• OFF — signals from the remote control are not passed through. LANGUAGE (menu • PIVOTCam-20 — English, Chinese, language) Spanish, Russian • PIVOTCam-SE — English, Chinese 20 • Onscreen Menu System — PIVOTCam User Manual... -
Page 21: Exposure
OFF — turns off WD mode WD Level 001 to 006 (when WD Mode is on only) • ON — turns on backlight compensation • OFF — turns off backlight compensation PIVOTCam User Manual — Onscreen Menu System • 21... -
Page 22: Image
PIVOTCam-20 — AUTO, 2, 3, 4, 5 reduction) • PIVOTCam-SE — AUTO, 001, 002, 003, 004 SHARPNESS 000 to 015 CONTRAST 000 to 015 SATURATION 000 to 015 GAMMA 000 to 004 AF SENSIT NORMAL, HIGH, LOW 22 • Onscreen Menu System — PIVOTCam User Manual... -
Page 23: Ptz
FLIP HOR • ON — flip video image horizontally • OFF — don't flip image FLIP VER • ON — flip video image vertically • OFF — don't flip image PIVOTCam User Manual — Onscreen Menu System • 23... -
Page 24: Video Format
Item Settings Camera Support DHCP • ON — use DHCP to obtain IP address • OFF — use fixed IP address IP address for camera Gateway for camera 24 • Onscreen Menu System — PIVOTCam User Manual... -
Page 25: Reset
3 seconds after a zoom change or memory recall INFO Item Settings Camera Support IR ADDR infrared control address of camera FOCUS focus mode CLIENT client protocol PIVOTCam User Manual — Onscreen Menu System • 25... - Page 26 Settings Camera Support MODEL NO model number ARM VER ARM firmware version MD VER motor driver firmware version FPGA VER FPGA firmware version CAM VER camera version RELEASE firmware release date 26 • Onscreen Menu System — PIVOTCam User Manual...
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Page 27: Web Interface (Pivotcam-Se Only)
The web interface allows you to control various aspects of the camera as well as preview the camera output. To connect to the web interface of the PIVOTCam-SE, you must point your browser to the IP address of the camera. You can find the IP address on the IP menu. -
Page 28: Preview
• Zoom — increase or decrease the zoom level. • Focus Mode — set the focus mode to manual or automatic. The Focus Mode is set to Manual when you press the Focus buttons. 28 • Web Interface (PIVOTCam-SE only) — PIVOTCam User Manual... -
Page 29: Preset Control
3. Delete the camera shot stored in the selected register. 4. Recall the camera shot from the selected register. Settings The Settings page offers a number of configuration options for the camera. PIVOTCam User Manual — Web Interface (PIVOTCam-SE only) • 29... -
Page 30: Video Encoding
Bit Rate (VBR) for the main and sub streams. • I Frame Interval — select how often the I-Frame, or full frame, is transmitted for the main and sub streams. 30 • Web Interface (PIVOTCam-SE only) — PIVOTCam User Manual... -
Page 31: Image Parameters
These parameters are broken down into a number of sub pages. Tip: The Reset button at the bottom of the page resets all of the Image Parameter settings. Focus PIVOTCam User Manual — Web Interface (PIVOTCam-SE only) • 31... - Page 32 • Iris — adjust the iris. The Exposure Mode must be set to Manual or Iris Priority to adjust the iris. • Brightness — adjust the brightness (0-27). The Exposure Mode must be set to Manual or Brightness Priority to adjust the brightness. 32 • Web Interface (PIVOTCam-SE only) — PIVOTCam User Manual...
- Page 33 Indoor, Outdoor, One Push, Auto Tracking) or set the mode to Manual to be able to adjust the Red Gain and Blue Gain. • Red Gain — manually adjust the red gain. • Blue Gain — manually adjust the blue gain. PIVOTCam User Manual — Web Interface (PIVOTCam-SE only) • 33...
- Page 34 • Backlight Compensation — turn backlight compensation on or off. • Gamma — select the gamma level (0-4). • Wide Dynamic Range — turn wide dynamic range (WDR) on or off. Select the WDR level you want to use. 34 • Web Interface (PIVOTCam-SE only) — PIVOTCam User Manual...
- Page 35 • Sharpness — adjust the sharpness of the image (0-15). • Contrast — adjust the contrast of the image (0-15). • Saturation — adjust the saturation of the image (0-15). PIVOTCam User Manual — Web Interface (PIVOTCam-SE only) • 35...
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Page 36: Ethernet
Tip: You can also view the current ethernet settings form the onscreen menus. 36 • Web Interface (PIVOTCam-SE only) — PIVOTCam User Manual... -
Page 37: Firmware Upgrade
The Firmware Upgrade page allows you to identify the versions of the components on the camera and upgrade part of the firmware if required. Note: You can only upgrade the ISP firmware at this time. PIVOTCam User Manual — Web Interface (PIVOTCam-SE only) • 37... -
Page 38: Reset To Default
• Reset Simply — click this button to reset only the image parameters. • Reset Completely — click this button to reset all parameters of the camera. 38 • Web Interface (PIVOTCam-SE only) — PIVOTCam User Manual... -
Page 39: Account
1. Enter a new account name in the Account field. 2. Enter a new password in the Password field. 3. Enter the same password in the Confirm Password field. 4. Click Ok to set the new account name and PIVOTCam User Manual — Web Interface (PIVOTCam-SE only) • 39... -
Page 40: Troubleshooting
Troubleshooting • Grinding noise near limits — The camera may have lost position reference. Either power-cycle the camera or use the PT Reset function to reset the pan/tilt positioning. 40 • Troubleshooting — PIVOTCam User Manual... -
Page 41: Specifications
Preset Accuracy: 0.1° RS-232, RS-485 (2-wire only) Serial Control RS-232, RS-485 (2-wire only) Ethernet Serial to Ethernet Converter 1Gb Ethernet Direct (port 52381) Control Required Daisy Chain Supported Supported Tally (DashBoard Tallies) Red/Blue/Green (VISCA protocol) PIVOTCam User Manual — Specifications • 41... - Page 42 12VDC Brick and/or PoE Input Voltage 12VDC Brick Dimension 220mm × 173mm × 117mm 220mm × 173mm × 117mm (8.7in × 6.8in × 4.6in) (8.7in × 6.8in × 4.6in) Net Weight 1.25kg (2.8lb) 1.25kg (2.8lb) 42 • Specifications — PIVOTCam User Manual...
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Page 43: Ports
Ports RS232 (VISCA IN/OUT) Table 3: RS232 Port Pinouts Signal A(+) IR OUT B(-) PIVOTCam User Manual — Ports • 43...
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