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Pakedge Device & Software C36-07 User Manual

Wk-1 compatibility only, enterprise-class, full managed, wireless access point controller
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pakedgedevice&software
inc
C36
WK-1 Compatibility Only
Enterprise-class, Full managed, Wireless
Access Point Controller
User Manual V1.2

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Summary of Contents for Pakedge Device & Software C36-07

  • Page 1 pakedgedevice&software WK-1 Compatibility Only Enterprise-class, Full managed, Wireless Access Point Controller User Manual V1.2...
  • Page 2 C36 User Manual V1.2 FCC Certifications This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 C36 User Manual V1.2 Safety Precautions: To reduce the risk of fire, electric shock, and injury to persons, always follow basic safety precautions when using this device: Read all of the instructions (listed here and/or in the user manual) before you operate this equipment. ...

  • Page 4: Table Of Contents

    C36 User Manual V1.2 CONTENTS FCC/CE ........................................2 Safety Precaution ..................................... 3 Quick Controller Overview ................................6 Preparing to Install the Controller ............................6 Installation ......................................7 Setting Controller IP Address ..............................7 The Wizard......................................9 Step 1: IP Address and Firmware ............................10 Step 2: Discover and Manage AP(s) ..........................
  • Page 5 C36 User Manual V1.2 Maintenance ..................................220 Controller Firmware ................................221 Time and Date..................................232 LAN Settings ..................................232 License ....................................243 Access Point....................................243 Manual Setup ..................................254 LED Controls ..................................265 AP Reboot..................................... 265 Access Point Firmware ............................... 26 Adding an Additional Access Point ..........................

  • Page 6: Quick Controller Overview

    C36 User Manual V1.2 Quick Controller Overview The front panel of the C36 has a pair of blue LEDs. See the below table for more information. Label Function Description Hard drive activity When lit, the hard drive is in use Power indicator light When lit, indicates that unit has power The rear panel is where the physical cabling (power, Ethernet, console) is located.

  • Page 7: Installation

    C36 User Manual V1.2 Installation 1. Open the box and remove the unit. 2. If mounting C36 in a standard 19" AV rack, attach the rack-mounting brackets that come with the C36. If not rack-mounting, ensure that C36 is physically mounted near power and network connections (i.e, backbone switch or firewall/router).
  • Page 8 C36 User Manual V1.2 4. Once you have logged into the controller, you will see the Dashboard. 5. Hover your mouse over Settings towards the top. Click Macrocell Controller. 6. Click LAN Settings.

  • Page 9: The Wizard

    C36 User Manual V1.2 7. Enter the correct IP address information. Click Save to finalize the settings. You can now connect the controller to your network and run Wizard. The Wizard The Wizard will discover, manage and configure your access points, making it a quick and easy tool for getting your wireless network set up and running.

  • Page 10: Step 1: Ip Address And Firmware

    C36 User Manual V1.2 Step 1: IP Address and Firmware If your WK-1/WX-1 has the default 192.168.1.250 or a duplicate IP address, the C36 will ask you to configure the IP address of your access point. Click Apply DHCP to get the dynamic DHCP from your router in the network. Please make sure your router is on and can assign IP addresses correctly.
  • Page 11 C36 User Manual V1.2 If the IP address of your WK-1/WX-1 has been configured, this step will be waived. The access points must all be on the same firmware version. If there is any inconsistency in the firmware version, the C36 will notify you as following: Click Ok to upgrade to latest AP firmware.

  • Page 12: Step 2: Discover And Manage Ap(S)

    C36 User Manual V1.2 Step 2: Discover and Manage AP(s) The C36 will detect the DHCP server on the network, which is usually a router. Click Next to continue. Step 3: Global Configuration...
  • Page 13 C36 User Manual V1.2 1. The Wizard will ask you how many SSIDs you would like to configure. You can configure up to 18 SSIDs (8 on the 2.4 GHz and 8 on the 5 GHz, in addition to a guest SSID for each band). 2.

  • Page 14: Advanced Settings In Global Configuration

    C36 User Manual V1.2 4. If you do not enable bandsteering, please make sure that your SSIDs have different settings. Without bandsteering enabled, you cannot have an SSID on the 2.4 with the same exact settings as an SSID on the 5 GHz. 5.

  • Page 15: Guest Network (Optional)

    C36 User Manual V1.2 N-Only  Channel mode: This option will allow you to set the channel width of your access points. When  set to 40 MHz, the access points will be allowed to use more channels to increase throughput (speeds).

  • Page 16: Dashboard

    C36 User Manual V1.2 Dashboard The dashboard will display connected access points at the top. Dashboard & Widgets You can click on the Widgets button towards the upper-right hand side to display all of the widgets on the C36. The widgets display important information about the C36. CPU Consumption: Measures how much of the C36's CPU is being used.
  • Page 17 C36 User Manual V1.2 Memory Consumption: Measures the C36 memory usage. For best performance, keep it below  60%. AP Health Status: Displays Online, Unhealthy, and Offline APs.  Online AP: APs are configured and online. Unhealthy AP: APs either: Do not have the correct configuration.

  • Page 18: Reports

    C36 User Manual V1.2 MAC filter and WiFi schedule: This section will display any current WiFi schedules or MAC filter policies. Reports The Reports page gives you summarized and detailed information about your access points and the connected clients. In addition, this section provides logs, when APs go offline/online, and whenever the global configuration is updated.

  • Page 19: Detailed

    C36 User Manual V1.2 Detailed Provides additional information about your access points and the clients connected to them. You will also see a list of SSIDs, the VLAN of each SSID, the security settings of each SSID, and the number of clients connected to each AP.
  • Page 20 C36 User Manual V1.2 Client list The client list displays all of the devices connected wirelessly. Client History Client history shows a list of the clients and indicates the time those clients moved from one AP to another or one band to another. Events The Events tab displays when global configurations are updated, as well as when an AP goes offline or come back online.
  • Page 21 C36 User Manual V1.2 Settings Macrocell Controller The Macrocell Controller option has 7 sections to it. Here you will be able to perform functions such as changing the password to the controller, resetting the controller, updating firmware, and much more. Administration Here you can change the default password by clicking Change Password.
  • Page 22 C36 User Manual V1.2 Maintenance Here you can perform several functions. Each function is covered in the next section. Backup Configuration: The C36 allows you to back up configurations you made to the controller  if you ever need to factory default the C36. These changes include the global configurations, IP addresses, and host names.
  • Page 23 C36 User Manual V1.2 Time and Date In this section, you can set the time, date, country, and whether you want the time displayed in a 12 or 24 hour format. LAN Settings Change the IP address, subnet mask and gateway of the C36.
  • Page 24 C36 User Manual V1.2 License This section displays each access point and its license status. If you are getting a red thumbs down, verify that you have enough licenses for all the access points, that the firmware is up-to-date on each AP, and that they are being managed by the C36.
  • Page 25 C36 User Manual V1.2 Manual setup You can configure your access points manually under the Manual Setup page if you decide not to use the Wizard. You would also use this section if you add an additional access point without rerunning the Wizard.

  • Page 26: Ap Reboot

    C36 User Manual V1.2 You can change the channel and transmit power under the Channel and Power options. Make sure you click after making the changes. LED Controls The C36 is able to configure LEDs on your access points. Click the On/Off switch to change the power status of your WK-1/WX-1 LEDs.

  • Page 27: Adding An Additional Access Point

    C36 User Manual V1.2 Adding an Additional Access Point Below are the steps for adding an additional AP to an existing system: If you are adding a new AP out of the box, the default IP address should be 192.168.1.250. The Status will blink Set IP.

  • Page 28: Advanced

    C36 User Manual V1.2 Advanced MAC Filtering MAC filtering allows you to block certain devices from connecting to your wireless network. To block a device, go to Settings > Advanced > MAC Filtering. Click on Add. Under Device Name, give it a name to distinguish it and enter the device’s MAC address.

  • Page 29: Client Limit

    C36 User Manual V1.2 Client Limit In some cases you may want to set a limit on how many devices can connect to your AP. This is useful when you have multiple APs and plenty of coverage, but somehow the devices decide to stick to one AP instead of spreading out to multiple ones.

  • Page 30: Scheduling

    C36 User Manual V1.2 Scheduling You can create schedules for each SSID on your network. Creating a schedule for an SSID gives you control over when to enable or disable the broadcast of a specific SSID on the network. As an example, you may want to limit your kids’...

  • Page 31: Ap Deployment

    C36 User Manual V1.2 AP Deployment The AP Deployment page lets you upload floor plans onto the C36 and create a heat map for your site to assist with the placement of access points. This will help optimize wireless coverage throughout the property.
  • Page 32 C36 User Manual V1.2 4. Click on Upload Floor Plan. 5. Upload your floor plan. Note that you can only upload .jpeg or .png file types. 6. Enter a name for your floor plan and click Continue. 7. You will now see your floor plan on the C36.
  • Page 33 C36 User Manual V1.2 8. Before you can add access points to the heat map, you will need to set a scale. This will tell the C36 how large the site is and display the proper coverage of an access point. To set the scale, click Add Floor Plan Scale.
  • Page 34 C36 User Manual V1.2 9. You will now have a line that you can maneuver as you like. Move the end points to a spot on the floor plan with a known distance. 10. Enter the distance in either feet or meters. Click Set Scale. 11.
  • Page 35 C36 User Manual V1.2 12. With the scale set, you can now close the menu on the right-hand side. 13. Now, we can begin adding access points. Simply drag an access point to the floor plan to view the coverage. You can continue adding access points to the map.
  • Page 36 C36 User Manual V1.2 14. Each access point has a colored circle around it. Color changes indicate a change in signal strength. The further an area is from an access point, the weaker the signal. 15. To remove an access point, double-click it and then click Remove AP. 16.
  • Page 37 C36 User Manual V1.2 18. From the Additional Point Details menu you can change the Name/Location, Channel, and Transmit Power of your individual access points. 19. To change the Name/Location, click on Edit. 20. The name of an access point is its MAC address by default. To enter a new name, simply click on the textbox and begin typing.

  • Page 38: Wireless Optimization

    C36 User Manual V1.2 24. Please note that this will cause your access points to update. During that time, the heat map will not be accessible. It is best to finish the configurations on all of your access points before you perform an update.
  • Page 39 C36 User Manual V1.2 SectorMaxx, TruStream, SmartWav and Fluxx. SmartWav™ technology works in the background to detect any interference from devices on the network that are not controlled by the C36. It even goes beyond your own network to look at neighboring networks with access points or devices that interfere with your network.

  • Page 40: Contact Us

    C36 User Manual V1.2 TruStream™: TruSteam does the inverse of SectorMaxx. If you require bandwidth and have enough coverage, you can enable TruSteam to maximize your bandwidth. Note: Enabling both SectorMaxx and TruStream will produce results based on your environment. You may get better coverage at certain times during the day and more bandwidth at other times.

  • Page 41: Limited Warranty

    C36 User Manual V1.2 Limited Warranty Model C36 Congratulations on your purchase of a Pakedge Device & Software product! Pakedge designs and manufactures the finest home networking products. With proper installation, setup, and care, you should enjoy many years of unparalleled performance. Please read this consumer protection plan carefully and retain it with your other important documents.
  • Page 42 C36 User Manual V1.2 CAUTION: DAMAGE RESULTING DIRECTLY OR INDIRECTLY FROM IMPROPER INSTALLATION OR SETUP IS SPECIFICALLY EXCLUDED FROM COVERAGE UNDER THIS WARRRANTY. IT IS IMPERATIVE THAT INSTALLTION AND SETUP WORK BE PERFORMED ONLY BY AN AUTHORIZED PAKEDGE DEALER TO PROTECT YOUR RIGHTS UNDER THIS WARRANTY.
  • Page 43 C36 User Manual V1.2 pakedgedevice&software 3847 Breakwater Avenue Hayward, CA 94545 17011 Beach Blvd. Suite 600 Huntington Beach, CA 92647 (650) 385-8702 www.pakedge.com sales@pakedge.com...

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