Appendix G: Service And Disposal Information - Spectros T-Stat 2.0 User Manual

Appendix G: Service and Disposal Information

Obtaining Service for your T-Stat
For authorized service of your T-Stat
Customer Service Department
Spectros Medical Devices Inc.
2211 Norfolk St #1110
Houston, Texas 77098
Phone: (650) 851-4040
Email:
Website:
When returning a T-Stat
important to use the original container and packing material to prevent damage to the
unit during shipping. Spectros will not assume responsibility for damage caused in
shipment if the customer does not use original shipping materials. Shipping materials can
be obtained by contacting Spectros' Customer Service Department.
Before shipping, call Spectros' Customer Service Department and obtain a Return Materials
Authorization (RMA) number. When returning a system, include the following information:
Description of problem
RMA number
Contact information for person to contact at your facility
Return address
Unauthorized Repair
There are no user-serviceable components inside the T-Stat
perform any service or tamper with the warranty seal unless you have been authorized
to do so in writing by Spectros MDI. Performing unauthorized service or repairs during
the warranty period will void the product's warranty.
Disposal
Sensors should be disposed of as medical waste per local regulations
Monitors can be returned to Spectros or Distributor for appropriate disposal unless local regulations
allow for alternate method
Spectros Medical Devices Inc.
T-STAT 2.0 User Manual
system.
®
system, contact:
®
customerservice@spectros.com
www.spectros.com
system, ship it prepaid in the original packing materials. It is
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monitor. Do not attempt to
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Rev B