Building Null-Modem Cables ............................32 Building Straight-Through Cables ..........................32 Troubleshooting Serial Ports ........................33 Using Test Terminal ..............................33 Testing a Comtrol Port........................34 Testing an RS-485 Port........................34 Test Terminal Modem Control Signals ..................... 34 Using Port Monitor ..............................35 Starting Port Monitor ........................35 Changing Screen Appearance ......................
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Table of Contents Troubleshooting and Technical Support ..................53 Troubleshooting Checklist ........................53 Enabling the Event Viewer ........................54 Using the Recovery CD ..........................55 Customer Support Policy .......................... 56 Technical Support ............................57 Repair and Return Policy.......................... 57 Appendix A. Connectors........................59 VGA Connector.............................
Please refer to the End-User License Agreement for Microsoft Windows Embedded shipped with the ATS-XPE for licensing information. Audience The DeviceMaster ATS-XPE requires that you have a working knowledge and familiarity with the Windows XP operating system including areas such as: • System administration •...
Initial Hardware Installation Installation of the hardware may vary depending on the configuration you ordered from Comtrol. Although the ATS-XPE can be placed in a remote location, you will need to connect a monitor, keyboard, and mouse (optional) to configure the ATS-XPE before it is placed into service.
Powering on the ATS-XPE 3. Place the DeviceMaster ATS-XPE on a stable surface or attach it to a suitable surface using the mounting brackets shipped with the device. Note: Optionally, mount the ATS-XPE to a DeviceMaster Rackmount Shelf. ® 4. If you ordered the PC104 RocketPort...
Other Installation and Configuration Procedures Other Installation After the initial installation of the hardware there are other procedures you may and Configuration need to perform to complete installation and configuration of the ATS-XPE. Procedures • If you want to connect and configure the ATS-XPE to a network (Ethernet or PCMCIA wireless adapter), review and perform the appropriate procedures: PCMCIA wireless option, see Linksys Wireless PC Card (WPC11)
Configuring the Network Settings on the ATS-XPE Configuring the Network Settings on the ATS-XPE After installing the hardware, you are ready to configure the network. The ATS- XPE provides Ethernet ports that function as two independent Ethernet network interface cards and support for an optional wireless adapter in the PCMCIA slot. Linksys Wireless PC Card (WPC11) on Page 43 for wireless configuration procedures before configuring the network settings.
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Configuring the Network Settings on the ATS-XPE 3. Highlight Internet Protocol (TCP/IP) and select Properties. 4. Configure the network connection to your network as needed, and select Ok. The default network settings for the adapters are: Adapter#1 IP Address 192.168.250.251 Subnet mask 255.255.255.0 Gateway...
Changing the Default Computer and Workgroup Names Changing the Default Computer and Workgroup Names If you plan on installing more than one ATS-XPE on your network, you must change the default computer name. 1. Right-click My Computer, select Properties and the Computer Name tab. 2.
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Changing the Default Computer and Workgroup Names 3. Optionally, select the More... button to enter the primary DNS suffix of this computer. 4. Optionally, select Domain to enter a domain name or change the default name of the Workgroup. 5. After completing all changes, select the Ok button. 6.
Starting Routing and Remote Access Services 7. Select the Ok button to close the System Properties window. 8. Select Yes to restart the system now. Starting Routing and Remote Access Services Use the following procedure if you want to enable the Routing and Remote Access service.
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Starting Routing and Remote Access Services 2. Select Automatic in the Startup type drop list and Apply. 3. Select the Start button and Ok to close. Installation and Setup...
Setting Up Dial-In 4. To configure remote desktop use, select the Log On tab, Allow service to interact with desktop, and Ok. 5. Close the Computer Management console. Setting Up Dial-In Use the following procedure if you want to enable dial-in on the ATS-XPE. The modem must be installed and configured before configuring dial-in.
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Setting Up Dial-In 3. Select the Users tab, check the user (or users) that you want to allow dial-in access. 4. To set up callback capabilities for a user, highlight the user name, select Properties, and the Callback tab. Installation and Setup...
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Setting Up Dial-In 5. If you are not using DHCP, select the Networking tab, highlight Internet Protocol (TCP/IP) and select Properties. 6. Check Allow calling computers to specify its own IP address or specify an IP address and select Ok. Installation and Setup...
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Setting Up Dial-In 7. If necessary, select the Properties button to configure Call Preferences or Data Connection Preferences on the General tab or Terminal Window usage or Hardware Settings on the Advanced tab. 8. Select the Ok button on the Incoming Connections Properties screen after completing the set up procedures.
Setting Up Remote Desktop Access Setting Up Remote Desktop Access Remote Desktop is installed and configured on the ATS-XPE so that administrators can control the ATS-XPE (host) from a remote location through a modem or a network connection. See the Installation and Configuration Guide to enable remote users that do not have administrative permissions.
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Setting Up Remote Desktop Access This page was intentionally left blank for double-sided printing Installation and Setup...
Managing Files on the ATS-XPE You can share the ATS-XPE and use Windows Explorer to access or move files or applications to or from any remote system. In addition, you may want to use Remote Desktop (called Terminal Services in operating systems previous to Windows XP) to control the ATS-XPE from a remote (client) system.
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Using Remote Desktop through the Network 3. Select the Experience tab and the appropriate connection speed. 4. Select the Connect button. Managing Files on the ATS-XPE...
Using Remote Desktop through a Modem Using Remote Use this procedure to initiate a Remote Desktop session. Desktop through a 1. If necessary, create a dial-up connection on the client to the ATS-XPE. Modem 2. Initiate the dial-up connection to the ATS-XPE. 3.
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Using Remote Desktop through a Modem 6. Select the Connect button. Managing Files on the ATS-XPE...
PC104 RocketPort Option The PC104 RocketPort serial card is optional in the DeviceMaster ATS-XPE. Note: This option can only be installed by Comtrol. This section discusses the following topics: • PC104 RocketPort default settings. • Configuring the serial ports for your serial devices. Review Default PC104 Port Configuration (below) to determine whether you need to reconfigure any of the default settings.
Configuring the RocketPort Serial Ports Configuring the RocketPort Serial Ports Use the following procedure if you need to reconfigure the RocketPort driver for your serial devices. 1. Access the RocketPort 8 Port Properties page through the Device Manager. a. Right-click My Computer and select Properties.
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Configuring the RocketPort Serial Ports 3. To change the name of the PC104 RocketPort adapter or the starting COM port number, highlight RK #2 and select Properties. a. Change the Name or the Starting COM Port number. • COM1 is assigned to the CONSOLE port.
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Configuring the RocketPort Serial Ports 4. Highlight the port for which you want to configure COM port characteristics and select Properties. Note: COM4 is the default starting COM port. COM1 is assigned to the CONSOLE port. COM2 is assigned to the AUX A port.
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Configuring the RocketPort Serial Ports 5. If you selected RS-485 as the communications mode, highlight the port, select Properties and then the RS-485 tab. a. Check the Check the RS- 485 Port Properties - RTS Toggle RTS Low box to toggle the RTS output signal low during data transmission.
RocketPort Serial Port Connectors RocketPort Serial Port Connectors The following subsections illustrate the pinouts for the quad- and octacable connector types and how to build loopback plugs for testing serial ports. DB9 Connectors This illustrates RS-232 RS-422 RS-485 the pinouts for DB9 quad- or Not used* Not used*...
Building Additional DB25 Loopback Plugs Building Additional Loopback connectors are DB25 female serial port plugs that you can use to test DB25 Loopback serial ports. The ATS-XPE is shipped with a a single loopback plug (RS-232/422) Plugs that corresponds to your quad- or octacable type. Note: You can run loopback tests with Test Terminal.
Building Null-Modem Cables Building Null- Use the following figure if you need to build a null-modem cable. A null-modem Modem Cables cable is required to connect the CONSOLE port to a PC COM port or to connect DTE devices. DB25 RJ45 DB25 RJ45...
RRAS on those ports before starting WCOM32. To test ports that are not used by RRAS, you do not need to stop RRAS. Follow these steps: 1. To start WCOM32, select Test Terminal from the Comtrol program group. The program window displays: 2. Select Open Port from the Port menu.
Testing a Comtrol Port Testing a Comtrol Use the following procedure to test the RocketPort PC104 serial port. Port 1. Place a loopback plug on the COM port you are testing. Make sure all connectors are seated firmly and that the loop button is off.
Starting Port To run Port Monitor, select Port Monitor from the Comtrol program group. The Monitor monitor window displays: Note: To change the appearance of the screen, see the following discussion.
Changing Screen Appearance Changing Screen While Port Monitor is running, there are a number of commands and controls that Appearance change the appearance of the screen. Desired Change Procedure Change the monitor Select Font from the Edit menu. window font. Change width of a Left-click on the column separator (vertical) line and single column.
Report Configuration Report To configure reports, select Configuration Config from the Edit menu. The Single report options cover all ports and are overwritten each time the reports are generated. The Multiple report options generate a separate report for each port, and each report file is appended each time the report is generated.
Port Monitor Variables All Port Monitor calculations are saved at program exit and on the hour in a binary file named calcs.dat. This enables you to halt Port Monitor execution without losing accumulated data. Port Monitor also creates a \REPORTS directory. All hourly and daily reports are saved in this directory, under the following names: •...
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Port Monitor Variables Variable Description TxDayCnt Transmit bytes count sent in the last day. RxMinCnt Receive bytes count sent in the last minute. RxHourCnt Receive bytes count sent in the last hour. RxDayCnt Receive bytes count sent in the last day. TxMinCntWrk Transmit bytes count sent in this minute.
Unlike Test Terminal, Peer enables you to keep a continuous log of the commands sent and the results received in a file named peer.log. Comtrol Technical Support may ask you to run Peer in order to help diagnose reported problems.
Log Functions Log Functions All logging functions are found under the File menu. To start keeping a log, select Log to Disk from the File menu. The other options on this menu are View Disk Log, Clear Disk Log, Clear Screen, and Exit. Compact flash technology does not support an unlimited number of writes.
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Device Driver and OS Capabilities and Limitations Device Control Block Settings Status fInX, fOutX Supported fNull Supported fParity Supported fOutxCtsFlow Supported fRtsControl RTS_CONTROL_DISABLE, RTS_CONTROL_ENABLE, Supported as always TRUE RTS_CONTROL_HANDSHAKE, RTS_CONTROL_TOGGLE fTXContinueOnXoff Parity EVENPARITY, NOPARITY, or ODDPARITY StopBits ONESTOPBIT or TWOSTOPBITS XonChar, XoffChar Supported PC104 RocketPort Option...
Linksys EtherFast 10/100 + 56K Modem PC Card (PCMLM56) Note: The ATS-XPE PCMCIA option supports two Type II PCMCIA slots or one Type III slot, which is installed at the factory. Drivers for Comtrol approved PCMCIA devices are installed in the system.
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Linksys Wireless PC Card (WPC11) 2. Select Don’t search. I will choose the driver to install and Next. 3. Select Network adapters from the Common hardware types list and Next. 4. Select LINKSYS Corporation from the Manufacture list, Instant Wireless - Network PC CARD from the Network Adapter list, and Next.
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Linksys Wireless PC Card (WPC11) 5. Select Yes to the Update Driver Warning message. 6. Select Finish. 7. Open the Network Connections control panel, right click Wireless Network Connection from LAN or High-Speed Internet, and select View Available Wireless Networks. Certified PCMCIA Adapters...
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Linksys Wireless PC Card (WPC11) 8. Highlight the network to which you want to connect. 9. If requested, enter the appropriate information in the Network key and Confirm network key fields, and select Connect. 10. Right-click the Wireless Network Connection and select Properties. Certified PCMCIA Adapters...
Linksys EtherFast 10/100 + 56K Modem PC Card (PCMLM56) 11. To configure the card exclusively for a specific network, select View Available Wireless Networks. 12. Highlight the appropriate network connection and Advanced. 13. Select Access point (infrastructure) networks only and Close. 14.
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Linksys EtherFast 10/100 + 56K Modem PC Card (PCMLM56) This page was intentionally left blank for double-sided printing. Certified PCMCIA Adapters...
Note: If your serial devices require a driver that does not support the Windows XP Embedded system, contact Comtrol before driver installation. Connect your serial devices to the configured ports using the appropriate cables. If you need to build cables for RocketPort serial ports, see...
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Installing Modems 4. Select Don’t search. I will choose the driver to install and Next. 5. Select Modems from the Common hardware types list and Next. 6. Select Have Disk and Next. Installing Serial Devices...
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Installing Modems 7. Browse to the location of the driver for your modem and select Open. 8. Select Ok. 9. Select Next. Installing Serial Devices...
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Installing Modems 10. Select Continue Anyway. 11. Select Finish. In some installations you may get the following message, so you may need to verify that the modem installed properly through the Device Manager. 12. See Starting Routing and Remote Access Services on Page 13 and Setting Up Dial-In...
Verify that the Ethernet hub and any other network devices between the server and the Comtrol device are powered up and operating. • Reset the power on the Comtrol device by disconnecting and reconnecting the power cord. • Verify that the network IP address is correct. If IP addressing is being used, the server should be able to ping the Comtrol device.
Enabling the Event Viewer Enabling the Event Viewer The Windows Event Viewer has been disabled in the ATS-XPE to prevent excess file logging. Compact flash technology does not support an unlimited number of writes. We recommend using the compact flash to store applications but avoid using it for file storage.
2. Select Manual in the Startup type drop list and Ok. 3. Close the Computer Management console. Using the Recovery CD Comtrol ships a Recovery CD with each ATS-XPE system. You can use the Recovery CD to: • Reflash the compact flash in the event that the Windows XP Embedded system becomes corrupt.
Fees will be $100 per hour with a $100 minimum per case. Customers wishing support on a fee for services basis must be pre-approved by Comtrol prior to receiving support. Please contact Comtrol Customer Service for information on fees for services.
The DeviceMaster ATS-XPE has a Microsoft licensed operating system on the compact flash installed in the unit. According to the OEM license agreement with Microsoft, the operating system must be installed on the unit at Comtrol and may not be shipped on a separate compact flash media.
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Repair and Return Policy This page was intentionally left blank for double-sided printing Troubleshooting and Technical Support...
Appendix A. Connectors This section contains information about the standard connectors on the ATS-XPE. For connector information for the optional SERIAL PORTS 1-8 connector, see the section that discusses the PCMCIA option. VGA Connector This table illustrates the 15-pin female VGA connector pinouts. Signal Signal Signal...
USB Interfaces USB Interfaces The USB interfaces provide plug and play for up to 127 external devices. Description Pin Description USBVCC1 D1F- D1F+ USBVCC2 D2F- D2F+ Compact Flash Disk Connector This table illustrates the compact flash connector pinouts. Signal Signal Ground 26 VCC-IN, CHECK1 DATA 3...
AUX A and CONSOLE Port Connectors AUX A and CONSOLE Port Connectors This table illustrates the DB9 pinouts for the AUX A and CONSOLE connectors. Signal Signal Signal Ground PARALLEL Port This table illustrates the DB25 PARALLEL pinouts. Signal Signal Strobe# Auto form feed # Data 0...
Ground Ground 37 RXD 2 RXD- 2 76 Ground Ground Ground 38 DSR 3 77 Ground Ground Ground 39 CD 2 78 Ground Ground Ground Note: This option must be ordered or installed at the Comtrol factory. Appendix A. Connectors...
Appendix B. Specifications and Notices This section discusses the following topics: • Product specifications Electromagnetic compliances Environmental condition specifications Hardware specifications Technical specifications Default operating system configuration • FCC Part 15 Class A notices Product Specifications The following subsections provide a variety of information about the DeviceMaster ATS-XPE.
System on (operational) 8% to 80% System off (storage) 20% to 80% If the DeviceMaster ATS-XPE is stacked, the environment air flow must insure that the Ambient Operating Temperature does NOT exceed these limits. Hardware This table lists hardware specifications for the ATS-XPE.
ATS-XPE system. Note: The ATS-XPE PCMCIA option supports two Type II PCMCIA slots or one Type III slot, which is installed at the factory. Drivers for Comtrol approved PCMCIA devices are installed in the system. Linksys EtherFast 10/100 + 56K Modem PC Card (PCMLM56)
Default Operating System Configuration Default Operating System Configuration The following list is a baseline operating system configuration for the ATS-XPE. For information about the operating system, see Windows XP Embedded on the Microsoft web site at: http://www.microsoft.com/windows/embedded/xp/ Hardware Devices Computers Standard PC Disk drives Disk drive...
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System board Motherboard resources PCI bus ISAPNP Read Data Port ISA Plug and Play bus Comtrol hardware controller Comtrol display controller Plug and Play Software Device Enumerator Universal Serial Bus controllers Compaq PCI to USE Open Host Controller USB Root Hub...
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Default Operating System Configuration Shell Core Registry Data Shell Explorer Registry Data (Pro) Shell Explorer Registry Data Shell Group Conversion Registry Data Shell Hyperterminal Registry Data Shell Legacy Registry Data Shell Namespace Extensions Shell Namespace Registry Data Shell Notepad Registry Data Shell Paint Registry Data Shell Utilities Registry Data Standard Start Menu Shortcuts...
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Default Operating System Configuration Remote Registry Service Session Manager (Windows Subsystem) Setup & Safe Mode VGA System Cloning Tool System Event Notification Service Volume Shadow Copy Service Application Support Application Compatibility Core COM Base COM+ Services Distributed Transaction Coordinator DOS Windows on Windows Support HTML Help Engine Jet Database Engine Jet Database OLEDB Support...
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Default Operating System Configuration Security Infrastructure Certificate Request Client & Certificate Autoenrollment Certificate User Interface Services Credential Management User Interface Cryptographic Network Services Cryptographic Service Providers Kernel Mode Crypto Driver for RSA Key Manager Netlogon/Net Join RPC Local Support RPC Remote Secure RPC over Kerberos Secure RPC over Negotiate Secure RPC over NTLM...
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Default Operating System Configuration GDI+ 1.0.0.0 GDI+ 1.0.10.0 Kernel Streaming User Mode Support MCI Support Microsoft Audio Compression Manager (MME Core) Video for Windows Core DirectX DIrect3D DirectShow ASF/DMO DirectShow Capture DirectShow Core DirectSound Management Terminal Services Infrastructure Active Directory Service Interface (ADSI) Core Active Directory Service Interface (ADSI) LDAP Provider Active Directory Service Interface (ADSI) Windows NT Provider Lightweight Directory Access Protocol (LDAP)
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Default Operating System Configuration NLS: Core Files NLS: Locale Map Ids NLS: Time Zones Accessibility Infrastructure Accessibility Core Default Component Settings Hardware Devices Computers Standard PC System Identification Computer name: XPE4-8 Registered owner: OEM Registered organization: OEM Pagefile no pagefile support Power Management Settings Power mgmt.
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Default Operating System Configuration Management Infrastructure Lightweight Directory Access Protocol (LDAP) Default LDAP Connection Signing: Connections signed if possible International Regional and Language Options User interface language: English Standards and formats: English US Default input language: English US Language for non-Unicode programs: English US Geographical location: United States Security Infrastructure...
This device must accept any interference received, including interference that may cause undesired operation. Modifications (FCC Changes or modifications to this equipment not expressly approved by Comtrol 15.21) Corporation may void the user's authority to operate this equipment. Serial Cables (FCC This equipment is certified for Class A operation when used with unshielded 15.27)
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Important Safety Information This page was intentionally left blank for double-sided printing.
Appendix C. Default System Values The following section provides information for changing default configuration of the DeviceMaster ATS motherboard. In most cases, it will not be necessary to reconfigure the motherboard. Note: The information in this document is for reference only. The DeviceMaster ATS is pre-configured before shipment.
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Accessing the Motherboard Appendix C. Default System Values...
Clearing the CMOS Setup Clearing the CMOS Setup If you need to clear the CMOS Setup. For example, if you forgot the password you should clear the setup and then set the password again. You should close the JP1 jumper for about 3 seconds and then open it again. To set the CMOS back to normal operation mode, open JP1.
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Changing the Watch-Dog Timer Three I/O ports control the Watch-Dog Timer and are accessed using the addresses defined in the following table. Hex Address Read/Write Description 443H Write Set Watch-Dog Time period 443H Read Enable and refresh the Watch-Dog Timer. 843H Read Disable the Watch-Dog Timer.
System I/O Address Map MOV DX, TIMER_START ;;RESTART COUNTER ;;ADD YOUR APPLICATION HERE CMP EXIT_AP, 0 JNE W_LOOP MOV DX, TIMER_STOP ;;EXIT AP System I/O Address Map This table illustrates the system I/O address map for the ATS. I/O Address Map Description 000-01F DMA Controller #1...
First MB Memory Map First MB Memory Map This table illustrates the first MB memory map. Address Description F000h-FFFFh System ROM D800h-EFFFh Unused C800h-D7FFh Ethernet ROM C000h-C7FFh Expansion ROM B800h-BFFFh CGA/EGA/VGA text B000h-B7FFh Unused A000h-AFFFh EGA/VGA graphics 0000h-9FFFh Base memory Appendix C.
The Recovery CD does not recover the Comtrol BIOS settings. Getting Started When you apply power on the DeviceMaster ATS-XPE, the BIOS enters Power-on- -Self Test (POST) routines. These routines are executed for system test, initialization, and system configuration verification. After the POST routines are completed, the following message appears: "...
The Standard CMOS Setup screen is used for basic hardware system configuration, such as the Date and Time settings. This figure illustrates the DeviceMaster ATS-XPE factory defaults. Use the following procedure to change the system date. 1. Press either the Arrow or <Enter> key on your keyboard to select one of the fields (Month, Date or Year).
Chipset Features Setup Chipset Features Setup The Chipset Features Setup screen primarily controls the board's chipset and is used to change the chipset configuration. This figure illustrates the DeviceMaster ATS-XPE factory defaults. Enabled USB Legacy Support : Disabled Note: Improperly changing these default settings can result in an unstable system.
PNP/PCI Configuration PNP/PCI Configuration This menu is used to assign IRQ numbers to your PNP/PCI devices manually. This figure illustrates the DeviceMaster ATS-XPE factory defaults. Manual Used MEM base addr : N/A • PNP OS Installed: If you install a Plug and Play operating system (OS), the OS will reassign the interrupt even if you choose Yes for this option.
Load Setup Defaults If you select Y to this field, the Setup Defaults load except Standard CMOS SETUP. Note: If you load the Setup defaults, you will change Comtrol Corporation’s default settings. The screens in this document illustrate the Comtrol default settings, which are optimal configuration settings for your system.
Integrated Peripherals Integrated Peripherals This option is used to assign Onboard I/O, IRQ, DMA, etc. This figure illustrates the DeviceMaster ATS-XPE factory default settings. • Multiple Monitor Support -- No Onboard, PCI first, M/B first Use to select the primary VGA for multiple monitor support in Windows.
SVGA Setup Introduction SVGA Setup Introduction The DeviceMaster ATS-XPE is equipped with an on-board LCD/VGA interface. The following subsections discuss its specifications and features. Chipset ™ The DeviceMaster ATS-XPE uses a Cyrix CX5530 chipset as its SVGA controller. The chipset is compatible with most traditional analog CRT monitors...
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SVGA Setup Introduction This page was intentionally left blank for double-sided printing. Appendix D. Changing BIOS Configuration...
Appendix E. Changing the WatchDog Timer The hardware watch-dog timer is not supported by the installed Linux kernel. However, it may be accessed directly by user applications if desired. The Watch-Dog Timer is a device used to ensure that standalone systems can reset themselves and recover from catastrophic conditions that cause the CPU to hang or crash.
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Changing the WatchDog Timer The Watch-Dog Timer is activated by reading the value at address 443H. To ensure that a reset condition does not occur, the timer must be periodically reset to restart the countdown at the beginning of the defined interval before the time out period has expired.
Numerics compact flash size options 10/100M bps Ethernet usage caution compact flash connector computer name accessing the motherboard changing default agency notices Comtrol tools –?? air temperature configuration altitude changing BIOS – AUX A port default operating system default baud...
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Index enabling EtherFast 10/100 + 56K Modem PC Card dial-in (PCMLM56) Event Viewer service Wireless PC Card (WPC11) Routing and Remote Access service loopback plugs environmental conditions DB25 Ethernet connectors RJ45 LEDs network configuration PCMCIA card managing files – type Map CD to DSR wireless PCMCIA option memory map...
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PS/2 TxD LED keyboard mouse USB interface USB ports quadcable connecting to DB25 connectors using DB9 connectors Comtrol tools –?? RJ45 connectors recovery CD Recovery CD Verbose Event Log how to use VGA connector Remote Desktop using repair policy Wait on physical transmission before...
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