Tidel TACC Quick Reference Manual
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Tidel TACC Quick Reference Manual

Tidel TACC Quick Reference Manual

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TACC
Quick Reference
Manual
450-0339-001 Rev. H

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Summary of Contents for Tidel TACC

  • Page 1 TACC Quick Reference Manual 450-0339-001 Rev. H...
  • Page 2 Tidel would like to thank you for the purchase of your TACC Product. To maintain proper working order, we recommend you read this manual completely and perform the preventive maintenance routines at the suggested intervals. The Manufacturer’s Warranty is limited to defects in workmanship and equipment hardware.

  • Page 3: Table Of Contents

    Contents Component Location External Printers Built-In Printer Touchscreen Layout/Entry Main Screen Operations Checking The Number Of Tubes Adjusting The Tube Count Opening A Vault Securing All Vaults Opening A Vault (Courier) Closing A Vault (Courier) Dumping Tubes Clearing Bill Acceptor Totals End Of Day/Shift Stay Logged In Printing Reports...

  • Page 4: Component Location

    TACC-III Component Location Tube Loading Gate Lock Data Key Reader Removable Bezel (for Screen Protector replacement) Drop Chute Handles Printer Paper Loading Door Release Button Integrated Printer Main Vault Door Handle 3 Amp Slow Blow Fuse Rest Button Serial Number Sticker...
  • Page 5 TACC-V Component Location Tube Loading Gate Lock Data Key Reader Removable Bezel (for Screen Protector replacement) Bill Acceptor Vault Door Handle Bill Acceptor Printer Paper Loading Door Release Button Integrated Printer Main Vault Door Handle Drop Chute Handle 3 Amp Slow-Blow Fuse...

  • Page 6: External Printers

    External Printers Paper Feed Paper Door Release Power ON/ Omni OM9300 Paper Feed Paper Door Release Power ON/ Epson T-90...
  • Page 7 Loading Paper External Printers Step 1: Open the Paper Loading Door. Step 2: Load the paper roll so that the paper comes off the bottom of the roll. Step 3: Pull the paper above the printer and close the Paper Load- ing door on the paper.

  • Page 8: Built-In Printer

    Integrated Printers Step 1: Press down on the paper door release button to expose the paper tray. Step 2: Pull enough paper off the roll to extend out of the paper tray and place the paper into the tray so the paper comes off the top off the roll.

  • Page 9: Touchscreen Layout/Entry

    Touchscreen Layout/Entry Clerk1 789_ Done Clear Go Back NOTE: The top line of the Display indicates the current screen and entries made on the Touchscreen. Use your fingertips to “tap” in selections. Do not use sharp, pointed objects to select entries. To enter a character: Tap the corresponding icon repeatedly until the desired selection is displayed.

  • Page 10: Main Screen Operations

    Main Screen TACC-V Main Screen version X.XX Insert Bills Vend Tube Load Tubes Buy Change Vault Drop Log In Selecting an icon on the Main Screen will prompt the User for code entry. Buy Change This feature will require the user to insert bills into the Bill Acceptor before tubes can be vended.
  • Page 11 Main Screen (continued) Insert Bills (TACC-V only) After code entry: The Bill Acceptor will become active (ready state). Bills can be inserted into the Bill Acceptor. The Bill Acceptor will become inactive (not ready state) 30 seconds after the last bill was inserted or when “Done” is selected.
  • Page 12 Main Screen (continued) Log In The user will be prompted to enter a Clerk, Manager or Execu- tive code to access the appropriate menus. Vault Drop The user may be prompted to select the assigned register (If applicable). The user may be prompted to select a Denomination type (If applicable).

  • Page 13: Checking The Number Of Tubes

    Checking The Number Of Tubes In The TACC Step 1: Insert the dipstick into the tube loading hole with the highest number first. Step 2: The number at the bottom of tube loading hole is the number of tubes in the magazine.

  • Page 14: Opening A Vault

    Opening A Vault Step 1: Navigate to the “Open Vault” Menu. Log In > (enter code) > Open Vault Step 2: Select the desired vault to open (Main Vault or Bill Acceptor Vault). Step 3: The Display will show “The vault will open in XX minutes”. Step 4: After the door opening delay time has expired, the top line of the Display will indicate “Vault Wait Complete”.

  • Page 15: Opening A Vault (Courier)

    Opening A Vault (Courier) Step 1: The Courier must insert the DataKey into the DataKey Reader and turn it (the DataKey can then be removed). NOTE: If the Courier has access to both vaults, a prompt for vault selection will appear. Select the desired vault. NOTE: If the Door Policy requires a Manager or Employee to assist with door opening, the prompt “Please ask a Manager/Em- ployee to assist in opening the vault”.

  • Page 16: Dumping Tubes

    NOTE: To stop the dumping process and return to the column selec- tion screen, select “Cancel”. To return to the Manager Screen 1, select “Go Back”. Clearing Bill Acceptor Totals (TACC-V only) Step 1: Navigate to the “Cash Control” Menu. Log In > (enter code) > Cash Control > Clear Acceptor Step 2: The prompt “Are you sure the bill acceptor was emptied?”:...

  • Page 17: End Of Day/Shift

    End Of Day/Shift When an End of Day is performed, all transaction information from the previous End of Day to the current End of Day, will be stored in a file, which can be re-printed. Each time an End of Shift is performed, shift periods will be divided on the reports.

  • Page 18: Printing Reports

    Printing Reports Step 1: Navigate to “Reports” Menu. Log In > (enter code) > Reports Step 2: From the Reports Menu, select the desired report from the available choices. Report Types Accounts All users names, PIN numbers and privileges for the account type selected will be printed.

  • Page 19: Adjusting Vault Contents

    Adjusting Vault Contents When actual amounts of vault contents don’t match the reports, this function can be used to make corrections. Step 1: Navigate to the “Adjust Vault Contents” Menu. Log In > (enter code) > Cash Control > Adjust Vault Con- tents Step 2: The user will be prompted to select a currency type (if a...

  • Page 20: Moving Vault Contents

    Moving Vault Contents Performing this function will cause the reports to reflect funds were moved FROM or TO a vault. Step 1: Navigate to the “Move Vault Contents” Menu. Log In > (enter code) > Cash Control > Move Vault Contents Step 2: Select a currency type (if a secondary currency is being used).

  • Page 21: Bill Acceptors (Cashcode)

    CashCode Bill Acceptors Step 1: Open the Bill Acceptor Vault. Step 2: Squeeze the two “cassette catch” clips inward while lifting the cassette from the Bill Acceptor. Step 3: Turn the Open/Close knob (or key if equipped with a lock) to the Open position to access the contents of the cassette.
  • Page 22 CashCode Bill Acceptors Protective covers are available to prevent damage to the cassettes. To install the protective covers: Step 1: Remove the cassette from the Bill Acceptor. Step 2: Place the protective cover so the “CashCode” logo is away from the door opening knob. Door opening knob Step 3: To remove the protective cover from the Cassette, pull from...
  • Page 23 Bill Acceptor Cleaning Cleaning the Bill Acceptors may be performed by using a Tidel ap- proved cleaning card (Part # 644-0107-005S): Step 1: Navigate to “CLEAN ACCEPTORS”.
  • Page 24 Bill Acceptor Manual Cleaning (CashCode) NOTE: It is recommended that the Bill Acceptor is manually cleaned every thirty days or every 30,000 bills, whichever occurs first. Step 1: Remove the Cassette from the Bill Acceptor. Step 2: Open the “clamshell” by pressing the release button on the front of the Bill Acceptor.

  • Page 25: Bill Acceptors (Mei Cashflow)

    MEI Bill Acceptors Step 1: Open the Bill Acceptor Vault. Step 2: Pull the Cassette out of the Bill Acceptor by the yellow handle. Step 3: Slide the release button away from the edge of the cassette to open the cassette door and access the contents of the cassette.
  • Page 26 MEI CashFlow Manual Cleaning NOTE: It is recommended that the Bill Acceptor is manually cleaned every thirty days or every 20,000 bills, whichever occurs first. Step 1: Remove the Cassette from the Bill Acceptor. Step 2: Remove the Acceptor “head” by pressing up on the release bar while pulling outward.

  • Page 27: Adding A Clerk

    Adding A Clerk Step 1: Navigate to the “Clerk Accounts” menu. Log In > (enter code) > More > Clerk Accounts > Add Step 2: Enter the new Clerk’s PIN (4-9 numbers). Step 3: Verify the new Clerk’s PIN by re-entering the number. Step 4: Enter the new Clerk’s Name (2-8 characters) and press “Done”.

  • Page 28: Programming The Datakey

    DataKey Programming Each TACC-V is shipped with (1) “DataKey” that can be programmed for various functions. Armored Car/Courier Access. Emergency Key (allows access to the Main Vault in case of a Touchscreen failure). To Program the DataKey as a Courier Key: Step 1: Navigate to the “Courier Accounts”...

  • Page 29: Screen Protector Replacement

    Screen Protector Replacement Step 1: Disconnect AC power from the unit. Step 2: Unscrew the (2) securing knobs that secure the Bezel to the front of the Control Panel and remove the Bezel. Securing Knobs Removable Bezel Step 3: Peel the existing Screen Protector away from the Faceplate. Step 4: When the Screen Protector is peeled off the Faceplate, some adhesive residue may remain.

  • Page 30: Troubleshooting

    When the printing stops, press the paper feed button again. e) Unplug the TACC from the wall socket (or remove the Fuse), wait 5 seconds, then re-apply AC power to stop the printing. 2) Check the printer communication cable connection.

  • Page 31: Paper Specifications

    1) Tube count may equal 0. Add tubes to the column. 2) Amount assigned to column may be over the User’s vend limit. 3) Unplug the TACC-V from the wall socket (or remove the fuse), wait 5 seconds, then re-apply AC power.“...

  • Page 32: Manager Menu Maps

    Manager Screens Log In > Enter Manager Code Manager Screen 1 Cash Control Adjust Tube Counts Adjust Vault Contents Clear Acceptor Configure Columns Load Tubes Move Vault Contents Change PIN Clean Screen Dump Tubes End Of Day/Shift End Day End Shift Open Vault Acceptor Vault Main Vault...
  • Page 33 Manager Screens Manager Screen 2 Manager Screen 2 (cont.) Accounts (Clerk or Manager) Maintenance Bill Acceptors Remove Update Acceptors Edit Clean Acceptors Accounting Allow insert of cleaning Adjust Reserve card Adjust Vault Drops Clear Odometers Clear Bill Acceptor Counts Open Acceptor Vault, End Business Day to allow manual clean End Shift...

  • Page 34: License Agreement

    License Agreement You have acquired a device (TACC-V) that includes software licensed by Tidel Engineering from Microsoft Licensing Inc. or its affiliates (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“Windows CE”), are protected by international intellectual property laws and treaties.
  • Page 36 2025 W. Belt Line Rd, #114 Carrollton TX 75006-6453 1-800-678-7577 (phone) 972-484-1014 (fax) techserv@tidel.com...

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