Samsung WF1114 Series Service Manual page 31

Error Type
Error
mode
Cooling Error CE
dE
door
Door Error
dE1
dE2
HE
HE1
Heater Error
HE2
HE3
Drum
Fully
Old
automatic
error For USA
mode
CE
- -
cE
dS
(Before
operation)
dE
Ed dE
door dL
(During
operation)
LO
(Unlock
Fail)
dE1 -
FL
(Lock Fail)
dE2 - -
HE
E5
HE1
E1
Ec
Hr
-
(Heater
Relay)
HE2
-
Causes
- This occurs when the temperature of the washing
machine is more than 50 ˚C and no draining is
performed.
(Reason: If hot water comes into contact with skin, it
may cause burns.)
- This occurs when the water temperature, for a
specific course, exceeds 50 ˚C. In that case, the
water will be drained to the Reset level.
- This represents a thermal sensor error or any
misuse of the unit.
- A switch contact error because of a deformation
of the door hook
- When the door is pulled by force
- This occurs in the Boil wash because the door is
pushed due to a pressure difference from internal
temperature changes
- The door lock switch terminal is connected
incorrectly.
- The door lock switch terminal is broken.
- This occurs intermittently because of an electric
wire leakage
- Main PCB fault
- This occurs if the Power switch is turned on/off
continually and too much heat is generated (This
error is difficult to be reproduced.)
- The washing heater is short-circuited or has a
wire disconnected.
- The washing heater in the tub has an error.
(Contact error, temperature sensor fault)
- If the water level sensor operates without water
because water is frozen or for any other reason
and the temperature sensor engaged at the
bottom to prevent overheating for the washing
heater detects a temperature of 100 to 150 ˚C,
the washing machine turns the input power off.
- This error occurs when the red temperature
sensor at the center of the dry heater operates (at
a temperature higher than 145 ˚C)
: Corrective action – Press the button at the
center lightly. The washing machine will
operate normally.
Alternatively, replace the temperature sensor if
the temperature sensing is unstable because of
functional degradation.
- This occurs when the steam function does not
operate normally.
- This error does not occur in existing drum
products. Check whether the product is a steam
model
Remarks
If this error
occurs for
another
reason, it
is due to a
washing heater
sensor fault.
Replace it.
When the door
is not opened
after the door
open operation
When the door
is not locked
after the door
close operation
For USA
products, if
the heater
has no error,
this occurs
because of
a PBA relay
malfunction.
Troubleshooting _ 29