Art Quadra/FX User Manual page 74

4) Pack the unit in its original carton or a reasonable substitute. The packing box is not recommended as a
shipping carton. Put the packaged unit in another box for shipping. Print the RA number clearly on the outside
of the shipping box. Print your return shipping address on the outside of the box.
5) Include with your unit: a return shipping address (we cannot ship to a P.O. Box), a copy of your purchase
receipt, a daytime phone number, and a description of the problem.
6) Ship only your unit and its power cord (keep your manual!) to:
APPLIED RESEARCH AND TECHNOLOGY, INC.
215 TREMONT STREET
ROCHESTER, NEW YORK 14608
ATTN: REPAIR DEPARTMENT
RA# ____________________
7) Contact our Customer Service department at (716) 436-2720 for your Return Authorization number or
questions regarding technical assistance or repairs. Customer Service hours are 9:00 AM to 5:30 PM Eastern
Time, Monday through Friday.
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