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Effective
8. TROUBLESHOOTING
UK
8.2 Error messages
System Hardware Error. Remove and reinsert the batteries to restart the meter,
and repeat the test with a new strip. If the problem persists, please contact the
GlucoMen® Helpline.
The test strip is damaged or has already been used or the blood sample was
applied before the drop icon started to blink on the display. Remove the old test
strip and repeat the test with a new one. Wait until the drop icon starts to blink
before you begin.
Blood sample error. The blood sample did not fill the sample area of the strip
during the measurement because the sample was not applied correctly or
the volume was insufficient. Repeat the test with a new strip after correctly
puncturing your finger (§4.1).
36
GlucoMen® areo - 48748 - 06/19
Uncontrolled Copy
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