T R O U B L E S H O O T I N G T I P S
Remove all power connections/batteries from EMU-2™
Blank screen - unit
does not respond
Wait 10 seconds
to button press
Re-connect power
Check display for signal strength. If a weak signal is indicated, try
Unit has power but
does not display
moving the EMU-2™ to a location in your home that is closer to the
data
electricity meter for a stronger signal.
Move EMU-2™ away from electronic devices that may interfere with the
signal (eg. wireless routers, cordless phones).
Refer to the Online User Guide:
Other issues
www.rainforestautomation.com/support/bch
Moving? Call BC Hydro at 1-800-224-9376
Y O U R E M U - 2 ™ I N F O R M A T I O N L A B E L
Located on the back of your EMU-2™ is information that identifies your specific unit.
MAC Address:
Install Code:
N E E D H E L P W I T H T H E E M U - 2 ™ ?
F o r a f u l l u s e r m a n u a l , F A Q s , a n d t o c o n t a c t s u p p o r t :
w w w . r a i n f o r e s t a u t o m a t i o n . c o m / s u p p o r t / b c h
C A N ' T S E E Y O U R E L E C T R I C I T Y U S E I N F O R M A T I O N ?
C o n t a c t : h e m . s u p p o r t @ b c h y d r o . c o m
P h o n e : 6 0 4 . 2 2 4 . 9 3 7 6 o r 1 . 8 0 0 . 2 2 4 . 9 3 7 6
w w w . r a i n f o r e s t a u t o m a t i o n . c o m
Quick Start
GUIDE
A n e w w a y t o se e yo u r e n e rg y
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