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9.
After-sales Services
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Contact your local distributor or camera store that you purchased from for
warranty and service.
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Even within the warranty period, repair services may be provided on a paid basis.
Check the conditions of warranty provided by local distributor or retailer.
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The warranty is not valid unless the copy of proof of purchase with the date
of purchase and the retailer name. Be sure to store such information (bill of
purchase or receipt) in a safe location.
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We will retain performance parts for repairs for approximately seven years after
production is discontinued. Therefore, we may not be able to carry out repairs
after this period has elapsed.
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When requesting repairs, please provide us with as much detail as possible
about the failure or specific failure locations that you are able to identify. In certain
cases, some products that are returned to us for repairs are not malfunctioning,
and begin to operate normally again when we simply replace the batteries.
Before requesting repairs, please confirm that the batteries are installed in the
correct polarities, contain sufficient charge, and that they match the rating.
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9. After-sales Services
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