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SOCLEAN - FREQUENTLY ASKED QUESTIONS
(Updated 2018-1221)
Q: Will health insurance cover the SoClean?
A: At this time the SoClean is not covered under health insurance.
Q: Can an HSA or FSA account be used?
A: Yes, you can use your HSA or FSA account. The eligible product list
number is: #9274.
Q: Will the SoClean work with my CPAP machine?
A: The SoClean will work with most CPAP and BiPAP machines. We
include a free adapter with each SoClean we sell so that you can select
a compatible adapter for your machine.
Q: Will the SoClean work with my CPAP mask?
A: The SoClean will work with most CPAP masks. There are a few full
size masks that will not fit in the SoClean.
Q: Are there supplies that have to be changed with SoClean?
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Summary of Contents for SoClean SC1200
- Page 1 Q: Will the SoClean work with my CPAP machine? A: The SoClean will work with most CPAP and BiPAP machines. We include a free adapter with each SoClean we sell so that you can select a compatible adapter for your machine.
- Page 2 CPAP hose? A: You should not have to disconnect anything – that is the wonderful thing about the SoClean. Once you have it set up, you can leave it attached until you have to replace your CPAP hose. In some cases when used with a heated hose adapter, you may have to disconnect the water chamber to fill with water.
- Page 3 CPAP. If you do put it below your CPAP unit, we ask that you periodically look at the check valve assembly to make sure there is no water in the clear tube, as this can harm you SoClean unit. If you do see water, you should replace the check valve assembly.
- Page 4 CPAP equipment. This would be extremely cumbersome and not recommended. Q: Can I use the SoClean to sanitize anything other than my CPAP equipment? A: Only the CPAP mask with the head gear should be placed into the chamber of the SoClean.
- Page 5 A: Yes, there should be no problem with a heated humidifier, which is standard on most CPAP machines. Q: What if I do not use a humidifier, can I still use the SoClean? A: Yes, the SoClean works with or without out a humidifier. If you do not use a humidifier, the SoClean will sanitize the CPAP hose, mask, and headgear.
- Page 6 12 minutes for a few weeks. Q: What size masks fit in the SoClean? A: The SoClean chamber has a 5” X 5” opening and is 7” deep. Any CPAP mask under that size will fit.
- Page 7 Q: Is it better to refill the reservoir before or after the SoClean runs? Does it make a difference? A: You can refill your reservoir before or after use with the SoClean – it does not really make a difference.
- Page 8 filtration, fruit and vegetable handling, hotel housekeeping, and hospital disinfection. Please see common FAQs to learn more about activated oxygen (ozone) or see activated oxygen in SoClean to learn how the SoClean safely disinfects your CPAP equipment. Q: Is ozone/activated oxygen really safe?
- Page 9 A: Acrylics, polycarbonate and silicone, which are the primary materials of masks and reservoirs, are completely compatible with activated oxygen cleaning, and have stood up to the use of the SoClean. Q: How does the SoClean produce activated oxygen? Do I have to...
- Page 10 O2, before it exits the chamber. Q: Why do I smell ozone while the SoClean is running? A: Please make sure the SoClean lid is shut securely and that your CPAP cleaner and sanitizer is connected to the SoClean securely. Some ozone molecules may escape into the air, but they will be so dispersed in the volume of air in the room, and will not pose a hazard.
- Page 11 CPAP hose fits into the SoClean has fallen out. The SoClean will not run unless that side slot plug is in place. The second cause could be that...
- Page 12 CPAP equipment is introduced to the SoClean for the first time. The odor will decrease with time. To help the odor go away faster, you may increase the cleaning time to 11 minutes for a few weeks and then decrease the time back to 7 minutes.
- Page 13 inert (and sometimes yellowish colored) material residue will be left behind. Wash the mask out well with the pre-wash or with fragrance- free dish soap. This is the most common cause of yellowing. It may seem as if the plastic is yellowing, but the yellow color may be caused by a fine film of facial oil residue.
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