Milestone Husky X2 Hardware And Service Manual
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Milestone Husky X2 Hardware And Service Manual

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Milestone Systems
Milestone Husky™ X2 NVR
Hardware and service guide
September 2019

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Summary of Contents for Milestone Husky X2

  • Page 1 Milestone Systems Milestone Husky™ X2 NVR Hardware and service guide September 2019...

  • Page 2: Table Of Contents

    Hardware and service guide | Milestone Husky™ X2 NVR Contents Copyright, trademarks, and disclaimer Safety About this guide Support and information page Husky Assistant Husky Assistant properties Choose your language Storage management Check data hard drive status Replace a hard drive...
  • Page 3 Hardware and service guide | Milestone Husky™ X2 NVR Recovery Upgrade Contents...

  • Page 4: Copyright, Trademarks, And Disclaimer

    Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed as constituting any kind of warranty. Milestone Systems A/S reserves the right to make adjustments without prior notification. All names of people and organizations used in the examples in this text are fictitious. Any resemblance to any actual organization or person, living or dead, is purely coincidental and unintended.

  • Page 5: Safety

    Hardware and service guide | Milestone Husky™ X2 NVR Safety Warning! This appliance does not contain any user-serviceable parts. Do not remove any covers or attempt to gain access to the inside of the product. Risk of explosion if battery is replaced by incorrect battery type.

  • Page 6: About This Guide

    Hardware and service guide | Milestone Husky™ X2 NVR About this guide This hardware and service guide for Milestone Husky™ Network Video Recorder (NVR) is a point of reference to the Milestone Husky software and Milestone Husky hardware. This guide describes Husky Assistant and Husky Switch Manager. These applications help you maintain and reconfigure your system.

  • Page 7: Support And Information Page

    Hardware and service guide | Milestone Husky™ X2 NVR Support and information page On the Milestone Husky support and information page (https://www.milestonesys.com/HuskyX2-support/), find the following information about your Milestone Husky unit: Manuals and guides eLearning Performance approved hard drives Husky Calculator...

  • Page 8: Husky Assistant

    Hardware and service guide | Milestone Husky™ X2 NVR Husky Assistant Husky Assistant is an application that helps you configure, maintain, and see the status of your Milestone Husky system. Find the Husky Assistant shortcut on the Windows desktop. Husky Assistant properties...

  • Page 9: Storage Management

    Storage management On this tab you can see information about and the status of data hard drives. You can also identify a faulty hard drive and prepare new hard drives for use with Milestone XProtect VMS. Check data hard drive status...
  • Page 10 Hardware and service guide | Milestone Husky™ X2 NVR 1. Select the Storage management tab. | Husky Assistant...

  • Page 11: Replace A Hard Drive

    The hard drive is faulty. You need to replace it. Failed For more information, see Replace a hard drive on page 11. The hard drive performance is not approved for use with the Milestone Husky products. Not approved For more information on the approved hard drives, see the Milestone Husky support and information page (https://www.milestonesys.com/HuskyX2-support/).
  • Page 12 4. Locate the replacement hard drive and slide the hard drive into the tray. Use the four screws to fasten the hard drive to the tray. Make sure that your hard drives performance is approved for use with the Milestone Husky products. For information on performance approved hard drives, go to the Milestone Husky support and information page (https://www.milestonesys.com/HuskyX2-support/).

  • Page 13: Prepare Hard Drives

    5. Slide the tray as far as you can into the empty hard drive bay located on the front of your unit. 6. Press the spring-loaded front of the tray to close it. 7. To prepare the disk for use in Milestone XProtect, complete the steps in the Prepare hard drives on page 13 section.

  • Page 14: Apply Optimizations

    3. A summary screen appears. Check that the hard drive status is OK. Apply optimizations If you have installed Milestone XProtect VMS without using Husky Assistant, you need to apply the available optimizations. To check if any optimizations are available: 1.

  • Page 15: Support

    Create a diagnostics file To help your Milestone reseller get logs and details about your system, create a Milestone diagnostics .zip file that lists the system information: | Husky Assistant...

  • Page 16: Reconfigure

    5. When finished, the diagnostics .zip file is saved on the Windows desktop. You can now move or transfer the file to any preferred location. 6. Close Milestone Diagnostics Tool. 7. Provide your Milestone reseller with the diagnostics .zip file, when they assist you in troubleshooting a problem. Reconfigure...

  • Page 17: Reconfigure Your Unit

    The reconfiguration may result in data loss and a temporary period with no recording or viewing of video. Reconfigure your unit For more information about the reconfiguration process when Milestone XProtect VMS is not installed, see the Milestone Husky X2 Getting started guide (https://www.milestonesys.com/HuskyX2-support/).
  • Page 18 Hardware and service guide | Milestone Husky™ X2 NVR 3. Accept any user account control warning and select your preferred language. Click Next. 4. Click Next to skip the name and the domain settings or: 1. Click Computer name / Domain changes to configure the computer name and domain, or the workgroup settings.
  • Page 19 Hardware and service guide | Milestone Husky™ X2 NVR 5. The storage detection completes. Click Next. 6. Select whether you want to format and to configure, or only configure the data drives, and click Next. | Husky Assistant...
  • Page 20 Hardware and service guide | Milestone Husky™ X2 NVR 7. Define the PoE+ network switch IP address range for the devices connected to the switch (HX2P16 only). Every device configured for DHCP that you connect to the switch gets an IP address in the defined range.
  • Page 21 Hardware and service guide | Milestone Husky™ X2 NVR 9. A summary appears. Click Apply to start your reconfiguration. Accept any user account control warning. If the Husky IO Module or the generic events have been deleted, the Husky Assistant will add them again.

  • Page 22: Locate The Serial Numbers

    Hardware and service guide | Milestone Husky™ X2 NVR Locate the serial numbers Your Milestone Husky unit and hard drives have unique identification codes called serial numbers. When you contact your Milestone reseller about your unit, always provide your reseller with the serial numbers.

  • Page 23: Serial Number Labels

    Hardware and service guide | Milestone Husky™ X2 NVR 1. Select the Storage Management tab. 2. Locate the serial numbers in the Serial number column. Serial number labels Find the Milestone Husky unit serial number on the back of the unit. | Locate the serial numbers...
  • Page 24 1. Locate the barcode that has the serial number. 2. Scan the barcode to see the serial number. You can also scan the QR code to get to the Milestone Husky support and information page. (https://www.milestonesys.com/HuskyX2-support/). Find the hard drive serial number on the front of the hard drive.

  • Page 25: Network Interfaces

    Hardware and service guide | Milestone Husky™ X2 NVR Network interfaces This section describes the network interfaces that you connect the different types of network traffic to. The network bandwidth requirements for the different types of traffic are usually not the same. The different types of...

  • Page 26: Troubleshoot A Network Interface

    Hardware and service guide | Milestone Husky™ X2 NVR LED status indicators LED colors Description 4. LAN ports activity Flashing yellow Actively transmitting or receiving packets Green 1Gb/s 5. LAN ports link speed Yellow 100Mb/s 10Mb/s 6. PoE switch LAN ports activity...

  • Page 27: Husky Switch Manager

    Hardware and service guide | Milestone Husky™ X2 NVR Husky Switch Manager This section only applies to the Milestone Husky HX2P16 model with a 16 x 1Gb/s PoE+ capable network switch. After you have connected your cameras and other devices to the built-in Power over Ethernet (PoE+) capable network switch, you can use Husky Switch Manager to get an overview of connected cameras and devices.

  • Page 28: Switch Status

    Hardware and service guide | Milestone Husky™ X2 NVR 1. Navigate to the upper-left corner of the screen and click Language. 2. Select your preferred language from the list of available languages. Husky Switch Manager chooses English by default. All language changes require a restart of Husky Switch Manager.
  • Page 29 Hardware and service guide | Milestone Husky™ X2 NVR The Global settings are selectable features that apply to all ports: Status element Description Enable port protection on Port protection is a security feature that makes it impossible for connected all ports devices to access other ports on the switch.

  • Page 30: Switch Management

    Hardware and service guide | Milestone Husky™ X2 NVR Status element Description Port number Shows the port number of the selected row in the Port status list above. Shows the current port state. States may be: Connected with power State...
  • Page 31 Hardware and service guide | Milestone Husky™ X2 NVR 1. Click Change port settings and accept any user account control warning. You are now able to change the port settings. | Husky Switch Manager...
  • Page 32 Hardware and service guide | Milestone Husky™ X2 NVR 2. Choose your preferred Global settings by selecting or clearing the check boxes. 3. Select the individual port that you want to manage in the Port status list. | Husky Switch Manager...
  • Page 33 Hardware and service guide | Milestone Husky™ X2 NVR 4. Select the desired options in the check boxes under Port details at the bottom of the screen. Enable or disable a port Enable or disable PoE for a port Lock a port to a MAC address...

  • Page 34: Husky Io Module

    Husky IO Module The Husky IO Module is a part of your Milestone Husky product. It is a built-in IO module with four inputs and four outputs, and it is listed in the Management Client navigation pane under Devices as a camera. You can configure the IO module for use with Rules and Events.
  • Page 35 Hardware and service guide | Milestone Husky™ X2 NVR Recovery Your Milestone Husky unit has a built-in recovery option, which resets your unit to the factory default state and lets you start over and reconfigure your unit from scratch. Recovery will:...
  • Page 36 Hardware and service guide | Milestone Husky™ X2 NVR Upgrade Your Milestone Husky unit can run with any product variant and version of Milestone XProtect VMS determined by the Software License Code (SLC). Your Milestone Husky unit has a preloaded XProtect VMS version ready to be installed, but you can always download and install a newer or older version of Milestone XProtect VMS that matches your license.
  • Page 37 150,000 sites worldwide. Founded in 1998, Milestone Systems is a stand-alone company in the Canon Group. For more information, visit https://www.milestonesys.com/.

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