SAGEMCOM Dr. Neuhaus ZDUE-LTE-PLUS-VII User Manual
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SAGEMCOM Dr. Neuhaus ZDUE-LTE-PLUS-VII User Manual

Meter data transmission device
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Summary of Contents for SAGEMCOM Dr. Neuhaus ZDUE-LTE-PLUS-VII

  • Page 1 ZDUE-LTE-PLUS-VII User manual...
  • Page 2 All trademarks and product names are trademarks, registered trademarks or product names of their respective owners. All deliveries and services are provided by Sagemcom Dr. Neuhaus GmbH based on the General Terms and Conditions of Sagemcom Dr. Neuhaus GmbH in the current version. All information is based on manufacturer's data.
  • Page 3 Content Classification of the safety instructions This manual contains information that you must observe for your personal safety and to avoid damage to property. The instructions for your personal safety are highlighted by a warning triangle, instructions for property damage alone are without a warning triangle.
  • Page 4 Content General The ZDUE-LTE-PLUS-VII complies with the European standard EN 62368- 1, Equipment for audio/video, information, and communication technology - Part 1: Safety requirements. The ZDUE-LTE-PLUS-VII is not suitable for connection to IT systems of the electrical power supply. Before using the device, carefully read the following safety instructions, the commissioning instructions in this manual and the installation instructions.
  • Page 5 Content Installation fuse Warning An installation fuse in accordance with DIN VDE series 0100 (cf. CENELEC HD384; IEC 60364) must be provided in the house installation, which is adapted to the cable cross-section of the power supply line. The additional short-circuit protection must have a disconnecting capacity of I >...
  • Page 6 Content Mounting an outdoor antenna Caution Installation outdoors must be carried out by a qualified person. The standards DIN EN 60728-11 VDE 0855-1 and DIN VDE 0855-300 as well as other national installation guidelines for lightning protection must be followed. Connection costs Caution Please note that data packets are also exchanged during the (re-)

  • Page 7: Table Of Contents

    Content Table of contents How it works ........................... 9 Intended use .......................... 9 Topologies ..........................9 Meter mode (IP server and IP telemetry mode) ..............10 AT mode ..........................11 Connection of meters ......................11 Access protection ........................ 11 Timer and module reset ...................... 12 Configuration (parameterisation) and firmware update ............
  • Page 8 Content Operating status word ......................53 9.4.1 Read status word ...................... 55 9.4.2 Reset status word ...................... 55 Service commands ......................55 9.5.1 Parameter reset to factory configuration ..............55 9.5.2 Remote reset ......................55 9.5.3 Write PIN ........................56 9.5.4 Read out parameter checksum .................

  • Page 9: How It Works

    How it works 1 How it works 1.1 Intended use The ZDUE-LTE-PLUS-VII is a meter data transmission device. It is used for remote query and remote monitoring of electricity meters as well as meters for other media. Data transmission for remote retrieval and remote monitoring takes place via an IP connection of a mobile network (LTE, GSM/GPRS or UMTS).

  • Page 10: Meter Mode (Ip Server And Ip Telemetry Mode)

    How it works 1.3 Meter mode (IP server and IP telemetry mode) In meter mode, the ZDUE-LTE-PLUS-VII connects independently to the mobile network after a restart and establishes operational readiness. For this purpose, the ZDUE-LTE-PLUS-VII must be parameterised beforehand. Communication with the head end system is either via a TCP/IP connection with the ZDUE-LTE-PLUS-VII as the server or via an IP telemetry connection.

  • Page 11: At Mode

    How it works 1.4 AT mode The AT mode allows and requires the direct control of the mobile radio module integrated in the ZDUE-LTE-PLUS-VII by means of AT commands. The AT commands can be entered via a meter interface. All other functions (e.g. IP server mode, IP telemetry mode, control / parameterisation per EN 62056-21 etc.) are not available in AT mode.

  • Page 12: Timer And Module Reset

    How it works 1.7 Timer and module reset The ZDUE-LTE-PLUS-VII does not have a real-time clock, but a timer is kept based on and with the accuracy of the processor quartz. This timer controls the automatic module reset function, which can be activated and configured in parameter class 79.

  • Page 13: Operating Elements, Connections And Function Displays

    Operating elements, connections and function displays 2 Operating elements, connections and function displays 2.1 Overview To insert the SIM card and to change the operating mode via DIP switch, the device must be opened. The following diagram provides an overview of the internal components of the device that are important for the user: Mobile phone status/error LED Status LEDs...

  • Page 14: Function Indicators (Leds)

    Operating elements, connections and function displays 2.4 Function indicators (LEDs) To check the operating status, the device is equipped with 3 LEDs. They are used to indicate the functions currently being performed and the respective status. Colour / Action Meaning •...

  • Page 15: Connections On The Terminal Block, Rj45 Socket

    Operating elements, connections and function displays 2.5 Connections on the terminal block, RJ45 socket The connection of the ZDUE-LTE-PLUS-VII to the supply voltage as well as the connection of the meters to the ZDUE-LTE-PLUS-VII are made via the 9- pole terminal block (supply, auxiliary voltage, CL, RS-485) as well as an RJ45 socket (RS-232).

  • Page 16: Commissioning

    Commissioning 3 Commissioning To put the ZDUE-LTE-PLUS-VII operation, proceed as follows: Page 1. Read the safety instructions at the beginning of this document. 2. Insert SIM card 3. Configure the ZDUE-LTE-PLUS-VII if required Connect the ZDUE-LTE-PLUS-VII supply voltage Carry out the configuration Disconnect the ZDUE-LTE-PLUS-VII from the supply voltage again.

  • Page 17: Connect Meter

    Commissioning 3.2 Connect meter The ZDUE-LTE-PLUS-VII has the meter interfaces listed below. Connect the meters to the terminal block according to the following illustrations. All interfaces can be used simultaneously. CL1 interface CL1- This 20mA current interface (current Meter 1 loop) is used to connect meters with ZDUE current interface according to EN 62056-...

  • Page 18: Attach And Connect The Antenna

    Commissioning The ZDUE-LTE-PLUS-VII can be operated with both AC and DC voltages. Supply voltage Nominal values Maximum values AC voltage: 100VAC to 230VAC without 76VAC to 253VAC changeover (50/60 Hz) DC voltage (reverse polarity 60VDC to 100VDC without 54VDC to 110VDC protected): changeover The device complies with protection class 2.

  • Page 19: Configure The Device If Required

    Commissioning 3.5 Configure the device if required The ZDUE-LTE-PLUS-VII is delivered with a predefined factory setting. Basic setting Depending on requirements, it must be reconfigured. This is On delivery remotely via an LTE/GPRS connection locally via the RS-232 interface (if there is no active LTE/GPRS connection) possible.

  • Page 20: Interfaces

    Interfaces 4 Interfaces 4.1 The mobile radio interface Communication with the mobile radio network takes place via an integrated Properties radio module. The radio module supports the following mobile radio technologies: LTE (4G), UMTS (3G), GSM/GPRS (2G). The data is transmitted using the TCP/IP protocol. 4.2 Meter interfaces Parameterisation The parameterisation of the meter interfaces of the ZDUE-LTE-PLUS-VII is...

  • Page 21: Interface Types

    Interfaces Procedure for communication between head end system and meter Fixed baud rate: The speed is set to a fixed value by setting parameters. The respective communicating meter and the head end system connected via the modem exchange the data directly at the selected speed, i.e. the ZDUE-LTE-PLUS- VII works transparently.
  • Page 22 Interfaces RJ45 HS+ RTX- RTX+ Maximum connectable: 32 meters The bus connection is terminated to 120 Ohm (nominal) and the cable length is limited to 1000m. The interface is electrically isolated from the mains connection. RS-232 The interface complies with the V.24 / V.28 specification. A meter is connected to the RS-232 interface via the RJ45 socket next to the terminal block.

  • Page 23: Auxiliary Voltage Source

    Interfaces 4.4 Auxiliary voltage source Some variants of the ZDUE-LTE-PLUS-VII have a 9V auxiliary voltage Auxiliary voltage source. The connection is made via the terminals HS-, HS+ (terminals 4, 5). source (9V) RJ45 HS+ RTX- RTX+ ZDUE-LTE-PLUS-VII Page 23 of 62...

  • Page 24: Operation In At Mode

    Operation in AT mode 5 Operation in AT mode When AT mode is activated, it is possible to address the radio module of the ZDUE-LTE-PLUS-VII directly via the serial interface by AT command. This allows the ZDUE-LTE-PLUS-VII used, for example, as a GSM terminal for establishing data connections via the mobile radio network.

  • Page 25: Operation In Meter Mode

    Operation in meter mode 6 Operation in meter mode To switch on the meter mode, disconnect the ZDUE-LTE-PLUS-VII from the power supply. Then set the DIP switch (see chapter 2.1) to "OFF" so that the ZDUE-LTE-PLUS-VII operates in meter mode. In meter mode, the ZDUE-LTE-PLUS-VII automatically accepts IP or IP telemetry connections via the LTE/GPRS interface from the head end system and connects the connected meters directly to the head end system.

  • Page 26: Establishing A Connection To The Mobile Network

    Operation in meter mode Regular Connection termination after transfer timeout: disconnection The ZDUE-LTE-PLUS-VII terminates a regular data connection after the transfer timeout has expired. This means: If there is no data transfer between the head end system and the ZDUE-LTE-PLUS-VII or the meters connected to the ZDUE-LTE-PLUS-VII within the specified timeout (default: 99 seconds), the ZDUE-LTE-PLUS-VII will terminate the connection.
  • Page 27 Operation in meter mode Disturbances in the mobile network or with the mobile network provider can, for example, cause the ZDUE-LTE-PLUS-VII attempts to log in and dial in to fail. To prevent the device from continuously trying to connect to the mobile network (and possibly incurring costs in the process), the ZDUE-LTE-PLUS- VII has two timers and a counter that can be used to control the behaviour in such cases of interference.
  • Page 28 Operation in meter mode Connection establishment in IP telemetry mode Device startup Wait (Timer 2) Switch off radio module Switch on radio module Was the maximum number of Wait (Timer 1) attempts (counter) reached? Logon to the Mobile network and IPT Was the Logon to the mobile network...

  • Page 29: Ip Server Mode

    Operation in meter mode 6.3 IP server mode ZDUE-LTE-PLUS-VII: The ZDUE-LTE-PLUS-VII can be operated as an IP server. In this mode, a GPRS data client (e.g. a head end system) establishes a bidirectional TCP/IP data communication connection via the LTE/GPRS mobile radio network. TCP/IP data The communication required for this by means of TCP/IP protocol is communication for...

  • Page 30: Parameter

    Operation in meter mode 6.3.1 Parameter The following table provides an overview of the parameter classes for IP server operation in addition to those contained in the ZDUE-LTE-PLUS-VII. These classes are assigned numbers which must be specified in parameterisation commands. Parameter Permitted access types Class...

  • Page 31: Ip Telemetry Mode

    Operation in meter mode Source IP control In parameter class 82, up to five IP addresses can be stored for source IP control. Only IP connection requests that have one of these IP addresses as the source address will be accepted. If no address match is detected, the ZDUE-LTE-PLUS-VII connection request.

  • Page 32: Parameter

    Operation in meter mode 6.4.1 Parameter The following table gives an overview of the additional parameter classes for the IP telemetry mode. These classes are assigned numbers that must be included in parameterisation commands. Parameter Permitted access types Class (R=Read/W=Write) Provider classes 60, 61 70, 76, 78...

  • Page 33: Configuration

    Configuration 7 Configuration 7.1 Parameter In meter mode, the ZDUE-LTE-PLUS-VII works independently of an external control, i.e. it independently establishes operational readiness and the connection to the head end system after applying the supply voltage. For this, it is necessary that function and communication parameters are configured beforehand.

  • Page 34: Writing And Reading The Parameters

    Configuration Class 78 - Delay parameters Parameter class with settings for the time behaviour when establishing a connection to the mobile network. Class 54 - Switching time parameter (Without function) This class is only implemented for compatibility reasons. Basically, it specifies the changeover times of a real-time clock from summertime to normal time or from normal time to summertime.

  • Page 35: Parameter Classes

    Configuration Make sure that the settings of the COM port used on the connected configuration computer match and switch off any flow control (hardware (RTS/CTS), XON-XOFF). If the computer connected to the RS-232 interface sends request telegrams with the device address of the ZDUE-LTE-PLUS-VII (default: 99999999), the ZDUE-LTE-PLUS-VII will react in the same way as if it received the request telegrams via the mobile radio network from the remote head end system.

  • Page 36: Class 79 - General Operating Parameters

    Configuration 7.3.2 Class 79 - General operating parameters This class describes the general operating parameters of the ZDUE-LTE- PLUS-VII. It is defined as an open class, i.e. longer data sets than defined here are accepted. The non-specified values are ignored in the evaluation by the device.
  • Page 37 Configuration Class 79 Offset Len Values (ASCII) Description Parameter ‘01‘ .. ‘15‘ Call acceptance delay is ignored (always '01') ‘0‘ Start baud rate 300 baud ‘1‘ 600 baud ‘2‘ 1200 baud ‘3‘ 2400 baud ‘4‘ 4800 baud ‘5‘ 9600 baud ‘6‘...

  • Page 38: Classes 60/61 - Access Parameters Lte/Gprs

    Configuration Class 79 Offset Len Values (ASCII) Description Parameter ‘0‘ Operator Set Mode Automatic: Roaming allowed ‘1‘ Manual: Roaming not allowed! ‘4‘ Manual / Automatic: Roaming is permitted, but the radio module may be stopped cyclically (operator set delay) to log into the home network (GSM Net ID = first 5 digits of the IMSI).
  • Page 39 Configuration Class 6x/Parameter Offset Values (ASCII) Description ‘00‘ .. ‘32‘ C60: ‘20‘ String length Provider name C61: ‘20‘ Provider name Max. 32 C60: 'T-Mobile Germany characters C61: 'Vodafone ('0' .. '9', 'a' .. 'z', Germany 'A' .. 'Z') ‘1‘ .. ‘9‘ C60: ‘5‘...

  • Page 40: Class 82 - Parameter Ip Server

    Configuration 7.3.4 Class 82 - Parameter IP server Length of the class 82 data set: 208 bytes Factory configuration: The factory configuration (def.) of class 82 is shown in bold. This class describes the LTE/GPRS parameters of the ZDUE-LTE-PLUS- VII. The class is defined as an open class, i.e. longer data sets than described here are accepted.
  • Page 41 Configuration Class 82/Parameter Offset Values (ASCII) Description Source port no. 3 for permitted 5 characters Source port of a potential '0' ... ‘9‘ access communication partner Def.: '00000' ‘0‘ .. '9' and '.' Source IP No. 4 for permitted Source IP of a potential access communication partner Def.: '000.000.000.000'...
  • Page 42 Configuration Class 82/Parameter Offset Values (ASCII) Description Def: '300 ‘0‘ .. ‘9‘ Dialling attempts on Number of login attempts to the LTE/GPRS service until GPRS service until the module is module reset reset. Def: '3 ‘000‘ .. ‘300‘ Server timeout until disconnect Time in seconds after the module automatically terminates the TCP server service.

  • Page 43: Class 70 - Ip Telemetry Client (1St Ipt Master)

    Configuration 7.3.5 Class 70 - IP Telemetry Client (1st IPT Master) This class includes the general parameters for IP telemetry mode. Factory configuration: The factory configuration (def.) of class 70 is shown in bold. Parameter Offset Values (ASCII) Description ‘00‘ .. ‘64‘ String length IP If the parameter is set to '00', the IP destination...
  • Page 44 Configuration Reserved Without function Reserved Without function Reserved Without function Reserved Without function Reserved Without function Reserve for For future extensions parameter extensions Page 44 of 62 ZDUE-LTE-PLUS-VII...

  • Page 45: Class 76 - P-Telemetry Client (2Nd Ipt Master)

    Configuration 7.3.6 Class 76 - P-Telemetry Client (2nd IPT Master) This class includes the parameters to access a second IPT master if the first IPT master is not reachable. Factory configuration: The factory configuration (def.) of class 70 is shown in bold. Parameter Offset Values (ASCII)

  • Page 46: Class 78 - Delay Parameters

    Configuration 7.3.7 Class 78 - Delay parameters This class defines the redialling (LTE/GPRS network) or the login behaviour (IPT master) of the ZDUE-LTE-PLUS-VII. Factory configuration: The factory configuration (def.) of class 78 is shown in bold. Parameter Offset Values (ASCII) Description Reserved Without function...

  • Page 47: Register Data Set Of The Zdue-Lte-Plus-Vii

    Register data set of the ZDUE-LTE-PLUS-VII 8 Register data set of the ZDUE-LTE-PLUS-VII The ZDUE-LTE-PLUS-VII uses a short set for register data. The output is done by means of EN 62056-21 protocol: /? <device address of the ZDUE>!<CR><LF> The register data set is structured according to the following table: EDIS code Field length Format...
  • Page 48 Register data set of the ZDUE-LTE-PLUS-VII Error status format The error status indicated in the register data set is the hexadecimal representation of a 32-bit number composed of the following bits of the operating status (in brackets the bit number. in the operating status word, see also 9.4) : Bit 0 (Bit 08):...

  • Page 49: Communication Commands According To En 62056-21

    Communication commands according to EN 62056-21 9 Communication commands according to EN 62056-21 The following sections document the commands supported by the ZDUE- LTE-PLUS-VII. The data set elements contained therein are described below. The command descriptions use symbolic data set elements (e.g. for timestamps).

  • Page 50: Set Password

    Communication commands according to EN 62056-21 9.2 Set password For the execution of various commands, the transfer of a setting password (as a 2nd data set) is required. Depending on the parameterisation, the following cases can occur during communication between the ZDUE-LTE- PLUS-VII and the head end system: No setting password parameterised in the ZDUE-LTE-PLUS-VII (string length = 0):...

  • Page 51: Write Class (Complete)

    Communication commands according to EN 62056-21 9.3.1 Write class (complete) Function Write class (complete) Command format: <SOH> W1<STX> C<class> 000000(<data>)(set-password)<ETX><BCC> Note After executing this command, the data is initially stored in the volatile memory of the ZDUE-LTE-PLUS-VII. To transfer the data to the non-volatile memory, the parameter transfer command W1P01() (see chapter 9.3.3) must be executed.

  • Page 52: Class Reading In Sub-Blocks

    Communication commands according to EN 62056-21 9.3.2 Class reading in sub-blocks Function Class reading in sub-blocks Command format: <SOH> R3<STX> C<class> 00000000( )<ETX><BCC> Response format: <STX>oooo(<record>)[<EOT> | <ETX>]<BCC> Legend: oooo = Offset (ASCII character hexadecimal-coded) <record> = data of the class (max. 64 ASCII characters per sub-block) Example: Read class 79 with offset '0000', length '0000' (read operating parameters ->...

  • Page 53: Time / Date Commands

    Communication commands according to EN 62056-21 9.3.4 Time / date commands The time and date commands have no function in the ZDUE-LTE-PLUS-VII. They are implemented for reasons of compatibility with other devices and head end system programmes. Reading the time or date from the ZDUE-LTE-PLUS-VII makes the values available that were previously written to the device with the Set Time or Set Date commands.
  • Page 54 Communication commands according to EN 62056-21 Bit in the status Displayed error state / event word Bit 0 Reserved Bit 1 Reserved Bit 2 Reserved Bit 3 Reserved Bit 4 Parameter checksum incorrect (EEPROM) Bit 5 EEPROM write / read error Bit 6 Reserved Bit 7...

  • Page 55: Read Status Word

    Communication commands according to EN 62056-21 9.4.1 Read status word Function Read status word Command format: <SOH> R3<STX> S70()<ETX><BCC> Response format: <STX>S70(b16b15b14 <ETX><BCC>..b00) Legend: bnn : '0' = event/status not occurred / inactive '1' = event/status occurred / active Example: Bit 8 (voltage recovery) is set in the status word.

  • Page 56: Write Pin

    Communication commands according to EN 62056-21 9.5.3 Write PIN Function Write PIN Command format: <SOH>W1<STX>S93(<PIN_Len><PIN>)(<set password>) <ETX><BCC> Response format: <ACK> Legend PIN_Len: Length of PIN PIN: PIN to be set Set password: Set password parameterised in the ZDUE-LTE-PLUS-VII Explanation: This command sets the PIN in the device to the new value. The PIN on the card is not changed.

  • Page 57: Read Out The Position Of The Dip Switches/Parameter Status

    Communication commands according to EN 62056-21 9.5.8 Read out the position of the DIP switches/parameter status Function Read out the position of the DIP switches/parameter status Command format: <SOH> R3<STX> S96(15)<ETX><BCC> Response format: <STX>S96(15)(0000p)<ETX><BCC> Parameter state flag: Legend: 0 : User parameterisation active 1 : Default parameterisation active Explanation: This command is also permitted via the LTE/GPRS connection.

  • Page 58: Read Lte/Gprs Operating Parameters

    Communication commands according to EN 62056-21 9.5.11 Read LTE/GPRS operating parameters Function Read LTE/GPRS operating parameters Command format: <SOH> R3<STX> S96(12)<ETX><BCC> Response format: <STX>S96(12)(LocalIP)(NetMask)(Gateway)(DNS1)(DNS2) <ETX><BCC> Legend: LocalIP IP address currently assigned to the device. If the device is not currently assigned an address, "000.000.000.000"...

  • Page 59: Maintenance/Troubleshooting

    Maintenance/troubleshooting 10 Maintenance/troubleshooting 10.1 Maintenance The ZDUE-LTE-PLUS-VII is maintenance-free. 10.2 Troubleshooting If you encounter problems during operation, check the following table for possible solutions: Problem Possible cause Solution Indicator lights are off The power supply is interrupted Check connections to the power line and other power sources Device does not log on Incorrect PIN or APN...

  • Page 60: Transport, Storage And Disposal

    Transport, storage and disposal 11 Transport, storage and disposal 11.1 Transport The ZDUE-LTE-PLUS-VII can be transported in individual cartons, collective cartons or wire mesh boxes. The ZDUE-LTE-PLUS-VII can be transported by public transport (plane, road with any surface, ship, train). However, attention should be paid to the temperature and the following values should not be exceeded or fallen short Temperature range: -25 °C ...+85 °C...

  • Page 61: Technical Data

    Technical data 12 Technical data Power supply: Input voltage (Un) 100 VAC to 230 VAC +/-10%, 50Hz60 VDC to 100 VDC +/-10% (reverse polarity protected) Current consumption (In) 65 mA @ 230 VAC 140 mA @ 60 VDC Typical power consumption 3.2 W; logged into radio network, occasional data transmission GSM interface: Frequency bands GSM/GPRS/EDGE: 900/1800MHz UMTS/HSPA+: 900/2100MHz...
  • Page 62 EU conformity Simplified EU Declaration of Conformity Sagemcom Dr. Neuhaus GmbH hereby declares that the radio equipment type ZDUE- LTE-PLUS-VII is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.sagemcom.com/neuhaus...

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