Do you have a question about the 52 TREY and is the answer not in the manual?
Questions and answers
Leonard De Baets
February 22, 2025
When I tried to apply a new update, it always timed out. I tried it multiple times and it still does not work. The ****/light does not work and I had to take it offline and just use the manual switch to control it. How do solve this problem? (It only happened to my two 52" Trey fans. The 44" Trey and Hover Flush took their updates fine.
1 comments:
Mr. Anderson
May 14, 2025
To fix the timeout issue when updating the Hinkley 52 TREY fans, follow these steps:
1. Switch off the power supply to the fan. 2. Restore power, then press and hold the “SET” button on the wall control for about 5 seconds and release. 3. Wait for the light kit (if installed) to flash twice and for the signal light on the wall control to turn on when a button is pressed—this confirms successful pairing. 4. Ensure all wall controls are within 30 feet of the fan and repeat the pairing process for each control.
If problems persist, check circuit fuses or breakers, confirm the wall control LED indicator lights up when pressing buttons, and ensure no more than two fans are on one wall control circuit.
Page 1
52" TREY ™ INDOOR / OUTDOOR LED FAN DC MOTOR CEILING FAN INSTRUCTION MANUAL...
Page 2
SO WE’RE HERE IF YOU HAVE A QUESTION, NEED SOME HELP OR WANT TO CHAT ABOUT OUR PRODUCTS. SEND SUGGESTIONS OUR WAY TOO—WE’RE ALWAYS LOOKING TO MAKE YOUR EXPERIENCE WITH HINKLEY A POSITIVE ONE. > SERVICE@HINKLEY.COM > 800.HINKLEY > LET’S SEE THAT HINKLEY STYLE @HINKLEY...
Page 4
The fan can be made to work immediately after installation - the bearings are adequately charged with grease so that, under normal conditions, further lubrication should not be necessary for the life of the fan. To operate the reverse function on this fan, press the reverse button while the fan is running. | hinkley.com...
Machine Screws Hardware Bag Bracket Mounting Hardware (wood screws, screws, lock washers, washers, wire nuts), Blade to Motor Screws w/Lock Washers, Balance Kit NOTE: Design of parts shown above may look slightly different for your specific model of fan. | hinkley.com...
Carefully lift fan motor assembly (without the blades) into position by hanging the motor assembly onto the hook from the ceiling mounting plate allowing it to hang freely . You are now ready to make the electrical connections. Outlet Box Motor | hinkley.com...
Raise the decorative ring up against the mounting bracket, the four supports inside the decorative ring should be placed against the four slots on mounting bracket, twist the decorative ring clockwise until snug (Fig. 2). Screws Mounting Bracket Fig. 1 Studs Decorative Ring motor Fig. 2 | hinkley.com...
Raise glass shade up against mounting plate and secure it to the fan by turning the glass shade clockwise until snug. DO NOT OVERTIGHTEN. Fig. 1 Restore power and your light kit is ready for operation. Mounting Plate Glass Shade Fig. 2 | hinkley.com...
(suggested speed IV) Light button: Power switch This button is to control optional light. Switch the "D" and "ON" dip switch on the Fig. 2 front of transmitter to decide the light in "ON/OFF" or "Dimmable" condition. | hinkley.com...
If the blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistribute the weight and possibly result in smoother operation. Check to assure all dowrods to motor hardware and/or hanger ball are tight. Make sure ceiling box is secure. | hinkley.com...
SMART BY BOND HINKLEY SMART FAN OPTIONS: In addition to the included wall control, you can control your Hinkley fan through the Bond app. • To use the app, download it for free from the App Store or Google Play.
Page 18
HINKLEY IS PROUD TO PROVIDE YOU WITH CEILING FAN PRODUCTS THAT ENHANCE YOUR SPACE WITH COMFORT, PURPOSE AND STYLE. AS A FAMILY COMPANY, WE ARE COMMITTED TO DESIGN, PERFORMANCE AND QUALITY, AND WHAT’S IMPORTANT TO YOU IS PARAMOUNT TO US.
Page 19
GLOBAL HEADQUARTERS 33000 Pin Oak Parkway | Avon Lake, Ohio 44012 T (440) 653 5500 | F (440) 653 5555 | hinkley.com...
Need help?
Do you have a question about the 52 TREY and is the answer not in the manual?
Questions and answers
When I tried to apply a new update, it always timed out. I tried it multiple times and it still does not work. The ****/light does not work and I had to take it offline and just use the manual switch to control it. How do solve this problem? (It only happened to my two 52" Trey fans. The 44" Trey and Hover Flush took their updates fine.
To fix the timeout issue when updating the Hinkley 52 TREY fans, follow these steps:
1. Switch off the power supply to the fan.
2. Restore power, then press and hold the “SET” button on the wall control for about 5 seconds and release.
3. Wait for the light kit (if installed) to flash twice and for the signal light on the wall control to turn on when a button is pressed—this confirms successful pairing.
4. Ensure all wall controls are within 30 feet of the fan and repeat the pairing process for each control.
If problems persist, check circuit fuses or breakers, confirm the wall control LED indicator lights up when pressing buttons, and ensure no more than two fans are on one wall control circuit.
This answer is automatically generated