Miranda Kaleido-X Release Notes

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Release Notes
M770-2103-136
1 May 2013

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Summary of Contents for Miranda Kaleido-X

  • Page 1 Release Notes M770-2103-136 1 May 2013...
  • Page 2 Miranda. A Miranda manual may have been revised to reflect changes made to the product during its manufacturing life. Thus, different versions of a manual may exist for any given product.
  • Page 3: Table Of Contents

    New Features in Kaleido-X Version 6.70 ........
  • Page 4 Upgrading ...............53 Upgrading Your Kaleido-IP Multiviewer to Kaleido-X Version 6.71 ....54 Downgrading .
  • Page 5: Release Notes

    The Release Notes include a list of new features and improvements, as well as known issues and limitations associated with the latest version of the Kaleido-X software. Overview Kaleido-X version 6.71 is a minor release available for the Kaleido-IP multiviewer only. Version 6.71 includes two bug fixes (see page Notes •...
  • Page 6: New Features In Kaleido-X Version 6.60

    Note: With the current version of the Kaleido-X software, the subtitling monitor only supports DVB subtitles from Kaleido-IP sources. • Kaleido-IP: Support for CEA-608 and CEA-708 closed captioning.
  • Page 7 IMPORTANT Alarm debouncing may need to be recalibrated Before upgrading to version 6.60 (or later) of the Kaleido-X software, make sure to review your system’s alarm debouncing calibrations, some of which you may have to modify if you wish to maintain the same behavior.
  • Page 8: New Feature In Kaleido-X Version 6.51

    Kaleido-IP X300 is designated as Kaleido-IP-6. Enhancement in Kaleido-X Version 6.51 • Kaleido-IP: As of version 6.51 of the Kaleido-X software, it is possible to [Ref. #KX-6313] add and configure up to 3000 programs in a Kaleido-IP system without exceeding the network’s bandwidth or the unit’s decoding resources.
  • Page 9: Bug Fixes

    5, 6, 7 or 8 may fail to reflect some of the channels’ actual level. • Kaleido-X16, and Kaleido-X vs. dialnorm: In the case of a Kaleido-X or [Ref. #KX-6426] Kaleido-X16 multiviewer monitoring Dolby E audio streams, for some encoded program configurations (5.1+2x1, 4+2x2, 4+4x1, 3x2+2x1, 2+6x1, 4+2, 2x2+2x1, 6x1, 4,...
  • Page 10: Bug Fixed In Kaleido-X Version 6.61

    • Kaleido-X audio monitoring: At power-up, or after a Live Update, it may [Ref. #KX-4917] happen that there is noise, or no sound at all, at the analog audio monitoring outputs.
  • Page 11 False video freeze alarms: Using a duration of less than 3 seconds [Ref. #KX-2567/KX-2586] for video freeze debouncing may result in false alarms being generated. • Kaleido-X freeze detection: On occasions, slow, dark scenes may result in [Ref. #KX-4638] false video freeze alarms being generated. •...
  • Page 12: Bugs Fixed In Kaleido-X Version 6.51

    • Virtual alarms: Since version 6.30 of the Kaleido-X software, when you [Ref. #36403] attempt to edit a virtual alarm, any global alarms that were contributing to this virtual alarm may disappear from the virtual alarm definition, if they were generated from logical sources that had a category defined in the Cat.
  • Page 13: Known Issues And Limitations

    If you try upgrading a KMV-3901/3911 multiviewer by using an operating [Ref. #25666] system (.os) file meant for a Kaleido-X multiviewer model (or vice versa), then nothing happens and no message appears at the bottom left corner of the monitor wall in the area where upgrade progress would normally be displayed.
  • Page 14 Upgrade button missing after uploading RUN file to a Kaleido-IP with a [Ref. #32001] pre-6.20 version of the Kaleido-X software: In the case of Kaleido-IP systems with a Kaleido-X version earlier than 6.20, on rare occasions, after uploading the RUN package you wish to install, the Upgrade button may be missing on the XAdmin’s Upgrade...
  • Page 15: System

    Support for dynamic H.264 video format changes: With the current [Ref. #34184] version of the Kaleido-X software, it may take up to 1.5 s for the video decoding to resync during which time the video appears frozen on the monitor wall.
  • Page 16 Release Notes Known Issues and Limitations of the Kaleido-X software, and the EdgeVision must have version 1.05 (or later) of the EdgeVision software. • Renaming transport streams: Renaming a transport stream may result in [Ref. #32416] blank text labels or disabled/non-existent alarm statuses on the monitor wall.
  • Page 17 KMV-3901/3911 Limitations Designed to address production-type applications, the KMV-3901/3911 multiviewer models support a subset of the features offered by the other Kaleido-X series models, and thus may be lacking some of the advanced monitoring capabilities typical of master control and playout environments. The following Kaleido-X features are...
  • Page 18 Kaleido-X (14RU): On rare occasions, after an expansion card is inserted [Ref. #KX-2127] into a Kaleido-X frame, Dolby E audio embedded in a video signal is lost when routed to a monitoring output. Workaround: If the audio monitoring out for Dolby E stops working after inserting an expansion card, reseat both the associated input and output cards.
  • Page 19 [Ref. #25919/T100345] master status in a Kaleido-X (4RU) system, it is not possible to change the IP address for both output cards at the same time in XAdmin. Workaround: Change the IP address for one output card, apply this change, and then change the IP address for the other card.
  • Page 20 Enabling EDID Auto-Detection in XEdit, in the Kaleido-X User’s Manual, for details. Cascade Limitations In the current version of the Kaleido-X software, cascade systems are subject to the following limitations. • RCP operation: In the case of a cascade system, monitor wall functions performed via the associated buttons on a Kaleido-RCP2 or RCP-200 (ASPECT RATIO, UNDERSCAN, FULL SCREEN, etc.) only work in parts of the layout associated with the multiviewer that...
  • Page 21 • In the case of a KMV-3901/3911 cascade room with two heads, spanning monitors across the two displays is not supported. • Although nothing prevents you from configuring a Kaleido-X cascade system in XEdit, such a configuration is not supported.
  • Page 22: Hardware

    Workaround: Forcing the output card's link mode to 100 Mbps full duplex may help. • Redundancy: The KXO and KXI cards in a Kaleido-X multiviewer have built- [Ref. #19114] in redundancy that works like a RAID 3 or 5 disk array—when a faulty card is removed, the other cards automatically rebuild the software on its replacement.
  • Page 23: Monitor Wall

    Multi-program transport streams and Kaleido-IP: Kaleido-IP that [Ref. #KX-5861] shipped with a version of the Kaleido-X software earlier than 6.30 may incorrectly process multi-program transport stream (MPTS) sources where programs are added or removed dynamically (e.g., when re-grooming or channel-lineup changes take place).
  • Page 24 System list that appears at the bottom of the Tools pane, and then remove the conflicting display or delete the conflicting room altogether (refer to Managing Rooms in the Kaleido-X User’s Manual). • Kaleido-IP: In the case of a Kaleido-IP system that has sources from an [Ref.
  • Page 25 Kaleido-X and Kaleido-X16 3D stereoscopic display option: The current [Ref. #28316] version of the Kaleido-X software does not support detail enhancement for a 3D source. Calibrating detail enhancement for a multiviewer input may result in overly bright 3D signals on the monitor wall.
  • Page 26 5.20 of the Kaleido-X software, momentary jitter may be observed in some video windows on the monitor wall while the Live Update is in progress. This will only happen when a card is updated from a version earlier than 5.20 to version 5.20 or later.
  • Page 27 Input method selector not available with KMV-3901/3911: In the case of a [Ref. #24014] KMV-3901/3911 multiviewer, the current version of the Kaleido-X software does not support input methods on the monitor wall. Pressing Alt+Shift+1 on a keyboard connected to the Kaleido-RCP2 does not bring up the input method selector.
  • Page 28 [Ref. #17857] displayed on the monitor wall, spaces may appear in place of certain characters. • Teletext/subtitling: The current version of the Kaleido-X software [Ref. #24433/T99474] supports foreground colors for teletext (WST, OP-47) only. Other text formatting attributes (e.g., background color, italic and bold type, font case) specified in the OP-42 (WST) and OP-47 (HD teletext) standards are not supported.
  • Page 29: Mouse And Rcp Operation

    The system performance is affected by a database import/export or [Ref. #9863/9891] system snapshot. • Kaleido-X (4RU): After the Output B card is inserted in a Kaleido-X (4RU) [Ref. #19574] frame, the dashboard associated with Output A will briefly report PSU-related alarms, while output B is rebooting.
  • Page 30 [Ref. #31048/22871] software, the Kaleido-RCP2’s volume control, Mute, and -20dB buttons only apply to analog audio monitoring outputs (available on the Kaleido-X and Kaleido-X16 models). They do not affect the audio signal at AES, HDMI or SDI monitoring outputs. •...
  • Page 31: Signal Formats

    Most display models support compressed audio. • KXO-24Router cards do not support 3Gbps signals: In the case of a [Ref. #26964] Kaleido-X (7RU) with the 3G input option enabled, if you try routing a 3 Gbps source to...
  • Page 32: Alarm Management And Actions

    Kaleido-X (4RU) system diagnostic alarms: In the case of a [Ref. #KX-6388] Kaleido-X (4RU), system diagnostic alarms (PSU A, PSU B and Door open) are always reported as normal (green) in the multiviewer’s GSM, regardless of their actual status. Workaround: Use XAdmin to view the multiviewer’s system diagnostic alarms.
  • Page 33 (e.g., in iControl or XEdit). Workaround: To force an alarm to appear in the GSM alarm browser, connect to the Kaleido-X multiviewer by using XEdit, and then navigate to the desired alarm in the System hierarchical list. IMPORTANT To fully benefit from all new features introduced in Kaleido-X version 5.00,...
  • Page 34: Snmp

    Background actions based on router sources: With the current version of [Ref. #24418] the Kaleido-X software, a background action based on a router source can only be triggered when the same router source is used on the monitor wall. Workaround: Add a hidden component (e.g., a UMD) to your layouts, and assign the required router source to this component.
  • Page 35 If a third-party router controller sends a command (using the Network Modular protocol) to Level 1 of a router connected to a Kaleido-X system, the command is sent to Level 0 instead. This is due to the particular way in...
  • Page 36 Workaround: Use a standalone version of the iControl Router Control software, or the one that is part of the iControl suite, to configure your Kaleido-X routers. Your salvos and other settings will then be visible when you next open the Single Bus and Matrix applications from the Kaleido-X home page.
  • Page 37: Kaleido Remote Control Protocol (Gateway)

    XAdmin momentarily unavailable: When configuring IP addresses for the [Ref. #25752] output cards in a Kaleido-X (4RU, 7RU, or 14RU) multiviewer, if a slave output card is assigned an invalid IP address, XAdmin may remain unavailable for several minutes after the multiviewer has restarted.
  • Page 38: Xedit

    Release Notes Known Issues and Limitations • If one or more cards in a Kaleido-X frame is being upgraded (i.e., if a [Ref. #18331/18028] Live Update is in progress), then it is not possible to apply any changes made in XAdmin.
  • Page 39 Kaleido-X Release Notes • Kaleido-IP: In the case of a Kaleido-IP system configuration with a very [Ref. #KX-6308] large number of transport streams, connecting to the multiviewer or accessing a local copy of its database with the current version of XEdit may take more than one minute.
  • Page 40 TSL (network) devices port number: XEdit does not prevent adding [Ref. #26408] multiple TSL (network) devices configured to the same Kaleido-X port number (8901 by default). If you must configure more than one TSL (network) device make sure to specify different port numbers (in the 1023–65,535 range) to avoid conflicts.
  • Page 41 Resetting calibrations to factory defaults: With the current version of the [Ref. #24258] Kaleido-X software, the calibration reset feature (see Restoring Factory Defaults, in the Kaleido-X User’s Manual) is not immediately effective on the multiviewer. Workaround: Restart the multiviewer, close XEdit, and then open it again, for the calibrations to be applied.
  • Page 42 Expansion systems and router configuration: When two standalone [Ref. #17853] Kaleido-X (7RU) frames are joined in an expansion system, third-party device configurations are not preserved. After such a conversion, however, external router icons and settings may still appear in XEdit under the Interconnects tab.
  • Page 43: Documentation

    Start Guide for your multiviewer model, and some ancillary documents (e.g., welcome letters, warranty cards) are distributed in printed form. All manuals are available on the Kaleido-X DVD. You can also obtain the latest version of the manuals and the Release Notes from the section of Miranda’s Support portal.
  • Page 44: Supported Input/Output Formats

    Release Notes Supported Input/Output Formats Part Number Title M819-0300-104 Serial to TCP/IP Dispatcher Protocol Version 1.04 M407-9900-212 iRouter Version 2.12 User’s Manual Supported Input/Output Formats Kaleido-IP Video Inputs The Kaleido-IP multiviewer supports concurrent decoding of video programs from multi- program and single-program MPEG transport streams, over UDP or RTP Multicast/Unicast. The following table shows the number of HD or SD programs that can be decoded concurrently, depending on the transport stream type and Kaleido-IP frame type.
  • Page 45: Kmv-3901/3911

    Kaleido-X Release Notes Audio Inputs The Kaleido-IP supports decoding of elementary streams in the AC-3, MPEG-1, MPEG-2, and MPEG-4 AAC compressed audio formats. In the case of AAC audio, the following encoding and encapsulation formats are supported: • Encoding: AAC Main, AAC LC, AAC SSR, AAC LTP (MPEG-4 only), HE-AAC, HE-AAC v2, and AAC BSAC (MPEG-4 only);...
  • Page 46: Kaleido-X16

    PC or laptop that provides the graphics to the multiviewer. The highest supported resolution is 1600 × 1200 in 4:3 and 1680 × 1050 in 16:9. To order this optional device (Part No. KXI-DVI-BRIDGE), contact your Miranda sales representative. Video Outputs The KMV-3901/3911 multiviewer supports two HDMI outputs.
  • Page 47 1600 × 1200 in 4:3 and 1680 × 1050 in 16:9. To order this optional device (Part No. KXI-DVI-BRIDGE), contact your Miranda sales representative. The Kaleido-X16 supports two DVI inputs, one for each output head. Since the DVI input cannot be resized, the resolution on the PC that feeds this input is best set to match the selected display’s (head) resolution.
  • Page 48: Kaleido-X (4Ru), Kaleido-X (7Ru) And Expansion Systems

    Refresh rates (Hz) 720p 50.00, 59.94 1080i 50.00, 59.94 1080p (level A) 50.00, 59.94 Kaleido-X (4RU), Kaleido-X (7RU) and Expansion Systems KXI-16HSV3 Input Formats 1080p 60 Hz 1080p 59.94 Hz 1080p 50 Hz 720p 24 Hz 720p 25 Hz 720p 29.97 Hz 720p 59.94 Hz...
  • Page 49 PC or laptop that provides the graphics to the multiviewer. The highest supported resolution is 1600 × 1200 in 4:3 and 1680 × 1050 in 16:9. To order this optional device (Part No. KXI-DVI-BRIDGE), contact your Miranda sales representative. The KXO-DUAL/KXO-DUAL3 output cards support two DVI inputs, one for each output head.
  • Page 50 Release Notes Supported Input/Output Formats KXO-24Router Input Formats 720p 24 Hz 720p 25 Hz 720p 29.97 Hz 720p 59.94 Hz 720p 50 Hz 1080i 59.94 Hz / 29.97PsF 1080p 29.97 Hz 1080i 50 Hz / 25PsF 1080p 25 Hz 1080p 23.98 Hz / 24 Hz 1080p 23.98PsF / 24PsF 1080i 50 Hz SDI-525...
  • Page 51: Peripheral Device/System Support

    Optional Drivers for Controlling Routing Devices from the Multiviewer Optional drivers are available to extend your Kaleido-X system with the ability to control routing devices that comply with the protocols listed in the following table. Contact your sales representative for details.
  • Page 52 Optional Drivers for Controlling Tally Interface Devices from the Multiviewer Optional drivers are available to extend your Kaleido-X system with the ability to control tally interface devices such as the ones listed in the tables below. Contact your sales representative for details.
  • Page 53 Gateway) via built-in communications protocols. Such devices or applications can be used to command monitor wall operations (e.g. source assignment) or routing operations. A router control device or application can control a Kaleido-X (7RU) or Kaleido-X16 multiviewer’s internal router module, or any multiviewer’s logical sources and monitor wall destinations, via the KX Router logical router.
  • Page 55: System Requirements & Installation

    System Requirements & Installation This section details the requirements that must be met prior to installing or upgrading the Kaleido-X software, and describes how to upgrade (or downgrade) a multiviewer system. Software and Firmware Versions Kaleido-X version 6.71 includes the following:...
  • Page 56: Configuration Guidelines

    Configuration Guidelines Ethernet Connection • All output (KXO-Dual, KXO-Dual3) cards in a Kaleido-X multiviewer must be connected to an Ethernet switch prior to powering up the multiviewer. • Any multiviewer you wish to configure or access by using XEdit or XAdmin must be connected to an Ethernet switch.
  • Page 57: Clusters

    (which, in the case of a cascade system, is currently not supported). iControl • Alarm latching: As of version 6.60 of the Kaleido-X software, multiviewer GSMs have their acknowledgement snooze duration set to 0 ms, by default. If you have set a non-...
  • Page 58: Upgrading Your Kaleido-Ip Multiviewer To Kaleido-X Version 6.71

    Web pages. Virtual alarms created in iControl are not affected. Upgrade packages are made available either on a DVD or via download from a Miranda FTP server. The upgrade package contains: .exe •...
  • Page 59 Kaleido-X Release Notes 2 Click the XAdmin button. The XAdmin Status and Options page appears. 3 Click Upgrade, in the navigation area on the left of the page. The Upgrade page appears. 4 Click Choose a package to upload. A file chooser window appears.
  • Page 60 System Requirements & Installation Upgrading The selected file is uploaded to the Kaleido-IP. This may take a few seconds. 6 Once the upload has completed, click Apply update. While the upgrade is taking place you can monitor its progress if you wish, or wait until the system prompts you to restart the Kaleido-IP unit.
  • Page 61 Kaleido-X Release Notes 8 Click Restart unit. The system prompts you to confirm. 9 Click Yes to proceed. Your multiviewer will shut down, and then start again, during which time you can observe messages associated with the operating system shutdown and boot sequences on the monitor wall display connected to Head 2.
  • Page 62: Downgrading

    Kaleido-X software, and the EdgeVision must have version 1.05 (or later) of the EdgeVision software. To downgrade your multiviewer to an earlier version of the Kaleido-X software • Follow the upgrade instructions in the Release Notes that were published with the...
  • Page 63: Contact Us

    Contact Us Miranda Technical Support For technical assistance, please contact the Miranda Technical Support center nearest you: Americas Asia Office hours: 9:00 a.m. – 9:00 p.m. (EST) Office hours: 9:00 a.m. – 5:00 p.m. (GMT+8) Telephone: 1-800-224-7882 Telephone: +852 2539 6987...

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