Safety Guidelines - Alphasmart AS 2000 User Manual

2. If the unit does need to be returned to the factory for
repair, it MUST be assigned an RMA (Return Material
Authorization) number before it is returned. To receive
an RMA number, call IPD at 888-274-2720 or e-mail
support@alphasmart.com with the following information:
a. a detailed description of the problem.
b. the serial number of the unit.
c. your name and the address to which the unit should
be returned.
If you don't have e-mail, you may fax the above informa-
tion to (530) 528-3906—and be sure to include your fax
number. You may also call (888) 274-2720.
This information is put into IPD's RMA database used
to track returns. Only the IPD office can assign RMA
numbers.
If an AlphaSmart is returned without an RMA number, it
will delay the repair and increase the chance that it can
become "lost." Please ensure that you ship the AlphaSmart
with a reliable shipper. IPD will not be held responsible
for units that are lost (in shipment from a customer), or
that are returned without an RMA number.
3. Write the RMA number on the outside of the box, and
on the inside—tape a short, detailed note to the Alpha-
Smart explaining the problem (include the RMA number
on each note).
4. Ship the damaged AlphaSmart to the address given when
you receive your RMA number. You will be sending the
AlphaSmart to a repair center, not the IPD office.
Your repaired AlphaSmart will be returned to you within two
weeks of receipt.
If damages are due to accident or abuse, then you will be
charged for the parts replaced and repair handling fee.
IPD will refund your money in full (less original shipping
charges) if the items are returned in original condition
within 30 days of customer receipt of items.
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Work Environment
AlphaSmart 2000 AlphaSmart 2000
S A F E T Y G U I D E L I N E S
Warning: Please be aware that there may be a risk of physical
injury due to improper use of your AlphaSmart 2000. In order to
help reduce this risk of physical injury, read and follow the
instructions contained in this section.
Although a matter of some debate, there are studies that sug-
gest the following may be responsible for certain physical
injuries: Typing for extended periods, improper positioning
of your body while using your AlphaSmart 2000, poor work
habits, and/or individual health problems. Physical injuries
could include carpal tunnel syndrome, tendonitis, and
tenosynovitis. The warning signs of these injuries often
occur after some injury has been suffered.
The following may be symptomatic of this type of physical
injury:
• Lack of feeling in the area
• A hot, burning feeling inside the area
• Tingling
• Throbbing
• Stiffness and/or aching
In particular, watch for these symptoms in the hands,
wrists, arms or neck. These symptoms may not occur
during your use of the AlphaSmart 2000, or occur during
times when work has not been performed for some time. In
the event that these symptoms occur or you experience any
other physical difficulties (including pain, stiffness or
aching) that you think may be related, you should promptly
contact your doctor.
The remainder of this section provides further safety infor-
mation and advice about setting up your workstation, using
proper posture, and using proper work habits.
Several factors may affect your ability to work in a comfort-
able and productive environment. By following the recom-
mendations described below, it should help you achieve such
an environment and minimize the risk of physical stress that
may cause injury.
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