Page 1 Pro with TouchChat ™ ® User's Guide: English Model ViaPro11.1 If you would like a Spanish version of this manual, please visit https://saltillo.com/support/downloads. Si desea una versión en español de esta guía, favor visitar a https://saltillo.com/support/downloads. 19061 Version 1.02...
Page 2: Table Of Contents
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by PRC-Saltillo is under license. Dropbox is a registered trademark of Dropbox, Inc.
Page 3 Changing the Skin Tone of People on Buttons ......................60 Creating a Camera Button ........................... 62 Resizing a Button ..............................63 Changing a Button Style ............................63 Changing a Button’s Basic Colors ........................63 Via Pro User’s Guide – TouchChat...
Page 4 Creating a Tap Action ............................90 Setting up Switch Scanning in TouchChat ....................... 91 Setting up One or Two Switches ......................... 91 Using the TouchChat Scanning Settings ......................92 Using Auto-Scan ..............................92 Selecting the Scan Pattern ..........................93 Via Pro User’s Guide – TouchChat...
Page 5 Using Accessibility Features ..........................121 Turning on Accessibility Features ........................121 Setting up an Accessibility Shortcut ........................121 Setting up and Using Guided Access ........................122 Turning Guided Access On ..........................122 Configuring Guided Access Settings ........................122 Via Pro User’s Guide – TouchChat...
Page 6 Turning Head Tracking On or Off ........................... 141 Positioning the User .............................. 141 Adjusting Head Tracking Settings .......................... 141 Available Settings ..............................142 Head Tracking Tips ..............................145 Troubleshooting Head Tracking ..........................145 Appendix B: Compliance Information ........................ 146 Via Pro User’s Guide – TouchChat...
Page 7: Introduction
This user’s guide offers step-by-step instructions for setting up and using your Via Pro device. For Via Pro product operational or technical support: If you need assistance in setting up, using, or maintaining your Via Pro device or if you experience problems, please contact us by phone or email.
Page 8: Safety Information: Via Pro
When operating this device in a medical environment, do not use with any product that is not medically approved. Follow all rules for appropriate wireless device use. Do not use this device close to sources of RF/RFID radiation or you may encounter interference. Move away, if possible, from the source of the interference. Via Pro User’s Guide – TouchChat...
Page 9 Should read and follow the directions from the manufacturer of the implantable medical device. If you have any questions about using your wireless mobile device with an implantable medical device, consult your health care provider. Via Pro User’s Guide – TouchChat...
Page 10: Identifying Via Pro Features
Identifying Via Pro Features Rear View 1 Handle 6 Wheelchair mounting plate holes 2 Volume buttons 7 Stand 3 Rear camera 8 Amplifier reset button 4 Sleep/wake button 9 Strap holders 5 Amplifier speakers 10 Colored wrap Via Pro User’s Guide – TouchChat...
Page 11 3 Frame* 6 Volume buttons * Attach a keyguard or TouchGuide Side View 1 Charging light (amber) 4 Headset jack 2 Switch jack A 5 Amplifier LED 3 Switch jack B 6 Device charging port Via Pro User’s Guide – TouchChat...
Page 12: Charging The Device And Amplifier
Charging the Device and Amplifier Connecting the Charger You received a battery charger with your Via Pro device. One end of the charger plugs into a wall outlet—a surge protector is recommended. The other end has a USB-C connector, allowing you to charge the device and amplifier at the same time.
Page 13 Device Disposal: Please dispose of your device in accordance with your local, state, and/or federal electronic recycling laws. Battery Disposal: If the battery in your amplifier needs to be replaced, dispose of the old battery in accordance with your local, state, and/or country regulations. Via Pro User’s Guide – TouchChat...
Page 14: Open System Devices: Turning The Ipad Pro On And Off Or Putting It To Sleep
When the iPad Pro is locked or when you are using another app, swipe down from the right corner of the screen to open Control Center. For additional information, see “Using Control Center” on page 120. Via Pro User’s Guide – TouchChat...
Page 15: Turning The Amplifier On And Off
To turn the amplifier on: Press the reset/power button for a second. The amplifier LED will flash to indicate the amplifier is on. Via Pro User’s Guide – TouchChat...
Page 16: Adjusting The Volume And Muting Sounds
Note: The stylus provided has an opening on the end for attaching to you or the device. Find a chain, string, or lanyard that matches your personal style. The stylus is a potential hazard for poking an eye. Via Pro User’s Guide – TouchChat...
Page 17: Positioning The Stand
If you do not plan to use the handle, you can remove it by removing the six screws that hold it in place. Remove these six screws The handle and screws are potential choking hazards. Via Pro User’s Guide – TouchChat...
Page 18: Attaching A Wheelchair Mounting Plate
2. Align the three tapered holes in the mounting plate with the three threaded holes on the back of the device. Important! Be sure that the mounting plate is oriented so that the additional hole for the holding pin is in the upper left. 3. Insert and tighten the screws. Via Pro User’s Guide – TouchChat...
Page 19: Changing The Colored Wrap
Hint: The bottom of the Active wrap includes two slits that make it easier to remove the wrap from the device. 2. Pull the sides of the wrap away from the device. 3. Pull the top of the wrap off the device. Via Pro User’s Guide – TouchChat...
Page 20 4. Repeat step 3 for the other bottom corner. 5. Push the sides and bottom of the frame into place. 6. Make sure the top, bottom, and sides of the wrap fit tightly against the device. Via Pro User’s Guide – TouchChat...
Page 21: Attaching A Strap
Use your fingernail, a screwdriver, or a dime. in the wrap. 3. Allow the ring to close on the holder. Then 4. Clip the strap to the rings repeat steps 1 to 3 for the other ring. Via Pro User’s Guide – TouchChat...
Page 22 2. Thread the metal ring through the the hole in the case. loop. 3. Pull the metal ring to tighten the loop. 4. Clip the strap to the metal rings. Repeat steps 1 – 3 for the other loop. Via Pro User’s Guide – TouchChat...
Page 23: Cleaning And Disinfecting The Device
Try using the device. If it does not work, call technical support and tell them what happened. They may ask you to send in your device for servicing. Via Pro User’s Guide – TouchChat...
Page 24: Disinfecting The Device And Accessories For Multiple Users
Final Step: Wipe the touchscreen 1. When the device components and accessories are dry, wipe down the viewing area (device touchscreen, keyguard, etc.) with glass cleaner, so the screen does not discolor. 2. Allow the equipment to dry. Via Pro User’s Guide – TouchChat...
Page 25: Using The Touchchat App
Set the volume at a low level and increase it only enough that you can hear comfortably. If the app stops functioning, contact Service for assistance. Via Pro User’s Guide – TouchChat...
Page 26: Open System Devices: Opening, Minimizing, And Closing The Touchchat App
Edit Mode is turned on. For example: Menu options with Edit Mode turned off Menu options after choosing Vocab > Menu options with Choose New Vocab > Menu Edit Mode turned on Via Pro User’s Guide – TouchChat...
Page 27: Working With Vocabulary Files
Also included are interactive play and reading pages, social pages and a News-2-You starter page for the weekly newspaper’s vocabulary. There are symbols on every button with the exception of several core words. Via Pro User’s Guide – TouchChat...
Page 28 WordPower42 Basic is a simplified version of WordPower42. This word-based system remains rich in core vocabulary, and it may be appropriate for beginning users or those who need a more basic vocabulary design. It is designed to make communication fast and easy. Via Pro User’s Guide – TouchChat...
Page 29 The keyboard and word prediction cells are available on the main page for easy access. Common core words are embedded within the category pages to assist with bridging the gap between core and fringe vocabulary. Via Pro User’s Guide – TouchChat...
Page 30: Spanish Vocabulary Files
Core words remain consistent in terms of placement and access, providing a natural bridge between core and fringe words. Via Pro User’s Guide – TouchChat...
Page 31 Early literacy is enhanced through the use of pages designed around several popular children’s books. A low-tech communication board is included within the vocabulary file that can be printed as an alternative communication support. Via Pro User’s Guide – TouchChat...
Page 32: Loading A Vocabulary File
4. Once loaded, explore the pages and button organization by choosing the buttons. Buttons with arrows will navigate to new pages. Note: If you plan to customize a vocabulary file, you must first make a copy of it. See “Copying a Vocabulary File”. Via Pro User’s Guide – TouchChat...
Page 33: Copying A Vocabulary File
2. Tap Menu and tap Copy a Vocab. 3. Tap the vocabulary file to copy. 4. Give the file a new title and description. 5. Tap Save. 6. Tap the new file name to open the file. Via Pro User’s Guide – TouchChat...
Page 34: Creating A New Blank Vocabulary File
Rename and Delete buttons will appear. 4. Select Rename. The Rename window opens. 5. Tap the name field to open a keyboard. 6. Enter the new name, tap Save, and tap Done. Via Pro User’s Guide – TouchChat...
Page 35: Deleting A Vocabulary File
2. Tap Edit in the upper left corner of the page. A red icon will be displayed for each custom vocabulary file. 3. Tap the red icon next to the file you want to delete. Rename and Delete buttons will appear. 4. Tap Delete and tap Done. Via Pro User’s Guide – TouchChat...
Page 36: Backing Up A Customized Vocabulary File Using Itunes
To download a previously saved file: Navigate to the folder, select the file, and select Download. To delete a previously saved file: Navigate to the folder, select the file, select Delete, and select Yes to confirm. Via Pro User’s Guide – TouchChat...
Page 37: Open System Devices: Backing Up A Customized Vocabulary File Using Airdrop , Dropbox®, Google Drive, Or Email
6. Rename the file if you want and tap Done. 7. Tap Save to Files. 8. Select the USB drive to transfer the file to. 9. Tap Save at the top right corner. The vocabulary file is now saved to the USB drive. Via Pro User’s Guide – TouchChat...
Page 38: Choosing A Voice
To hear how a voice sounds, select the icon. Listen to several voices. To purchase a new voice, select the icon. • • When you find the voice you want, select the icon to download and install it. Via Pro User’s Guide – TouchChat...
Page 39: Adjusting The Voice
1. Choose Menu > Settings. 2. Scroll down to the Speech section. The Voice setting displays the voice currently selected. 3. Tap Voice to open a list of available voices. Voices are listed by language. Via Pro User’s Guide – TouchChat...
Page 40 6. Select the language you want. It will be added to the list of available voice languages. For example: 7. Tap Save. The list of voices will now include voices available in that language. Via Pro User’s Guide – TouchChat...
Page 41: Deleting A Voice Language
3. Tap Voice to open a list of available voices. Voices are listed by language. 4. Tap Voice Languages. The current voice languages are listed. For example: 5. Tap Edit. Delete icons appear in front of each voice language. Via Pro User’s Guide – TouchChat...
Page 42 6. Tap the icon for the voice language you want to delete. Delete will appear after the voice language. 7. Tap Delete. The language will be removed from the List. 8. Tap Save. Via Pro User’s Guide – TouchChat...
Page 43: Creating Your Voice With Voicekeeper
8. Follow the instructions on the VoiceKeeper website to create your voice. 9. Try out your voice on the website. If you decide to use it with your PRC-Saltillo app, follow the instructions on the website to make payment and deploy the voice to your app.
Page 44: Open System Devices: Setting Up Your Vocalid™ Voice
To change the pitch: Tap Voice Pitch to open a list of pitch levels. Select the pitch you want: Lowest, Lower, Low, Normal, High, Higher, or Highest. 11. Test the voice again and adjust the rate and pitch as needed. Via Pro User’s Guide – TouchChat...
Page 45: Dedicated Devices: Adjusting Your Vocalid Voice
1. Choose Menu > Settings. 2. Scroll to the Speech section. The Voice setting shows VocaliD Voice. 3. Tap Voice to open a list of available voices. 4. Tap or download the voice you want and tap Done. Via Pro User’s Guide – TouchChat...
Page 46: Changing How A Word Is Pronounced
5. Tap Save and tap Done. Note: If the word already exists in the Pronunciation list, scroll up to find the word and then tap the word to edit to the correct pronunciation. Via Pro User’s Guide – TouchChat...
Page 47: Using Chateditor With Touchchat
7. ChatEditor will open. Note: You may need to set up multiple configurations if you support more than one client. For example: Tommy with only SymbolStix® images and Sarah with both SymbolStix and PCS™ symbols. Via Pro User’s Guide – TouchChat...
Page 48: Enabling Speech And Symbols In Chateditor
Speech and symbols will now be enabled whenever you use the Editor; you will not need to re-connect the cable. Opening ChatEditor To open the Editor for normal use after you have set up a configuration, choose the ChatEditor shortcut from your computer’s desktop. The Editor will open on your computer. Via Pro User’s Guide – TouchChat...
Page 49: Using Chateditor To Create Instructional Materials
Capture Selections back on. If you make a mistake, select Clear and start capturing the sequence again. Keep in mind that Clear removes all captured content from the Button Capture window. Via Pro User’s Guide – TouchChat...
Page 50: Transferring A Vocabulary File From Chateditor To The Device Using Itunes
7. In the window that opens, click File Sharing on the left. 8. In the Apps column, select the TouchChat app. 9. From the column under TouchChat Documents, select the vocabulary file you are exporting. Via Pro User’s Guide – TouchChat...
Page 51: Activating Edit Mode
You can only edit a copy of a vocabulary file, not the original. To make a copy, see “Copying a Vocabulary File” on page 33. 1. Go to the page you want to edit. 2. Tap Menu. 3. Tap Edit Page. The page is now in Edit Mode. Via Pro User’s Guide – TouchChat...
Page 52: Working With Buttons
4. Tap Edit This Button. A window opens that will allow you to modify the button. 5. Choose the options you want to use. 6. Tap Save. 7. Select Done in the top left corner of the page to exit Edit Mode. Via Pro User’s Guide – TouchChat...
Page 53: Adding Or Changing A Button Action
4. To remove an action, tap the delete icon actions, touch and hold the gray bars to the right of an action and drag the action into the correct position. 5. Tap Done. 6. Tap Save and Done. Via Pro User’s Guide – TouchChat...
Page 54: Available Button Actions
Plays an audio file from the user’s media library. Not available on a dedicated device. Play Recorded Speech Plays recordings of someone speaking. Play Video Plays a video file from the user’s Photo Roll. This file must be stored on the device. Record Speech Records someone speaking. Via Pro User’s Guide – TouchChat...
Page 55 If the device is currently speaking a long message, selecting this button will not stop the speech but stop the speech from being spoken aloud. Selecting the same button again lets the text be heard. Via Pro User’s Guide – TouchChat...
Page 56: Modifying Text
Select the special character you want. For example, to insert the special character ó, you would hold down the “o” key on the keyboard and select ó from the small menu. Via Pro User’s Guide – TouchChat...
Page 57: Adding An Image To A Button: Enter A Label And Browse
5. Use the arrows to scroll through available images. 6. When you find the image you want, tap Save. 7. Tap Done to exit edit mode. Via Pro User’s Guide – TouchChat...
Page 58: Adding An Image To A Button: Search
4. Tap an image category and subcategory (when available). 5. Image names will be listed with preview images. 6. Scroll through the images and select the one you want. 7. Tap Save. Tap Done to exit edit mode. Via Pro User’s Guide – TouchChat...
Page 59: Adding An Image To A Button: Import
3. Tap Import Image. A small menu will open. 4. Tap Camera. 5. Press the camera button. 6. Tap Use Photo and enter a name for the image. 7. Tap Done and tap Save. Tap Done to exit edit mode. Via Pro User’s Guide – TouchChat...
Page 60: Changing The Skin Tone Of People On Buttons
2. A choice of skin tones will be displayed. A checkmark indicates the current selection. Note: When Off is selected, images of people show their default skin tone. 3. Select the skin tone you want. Your selection will appear after the “SymbolStix Skin Tone” setting. Via Pro User’s Guide – TouchChat...
Page 61 4. Select Done. As you navigate through your vocabulary, images of people will display the skin tone you selected. Via Pro User’s Guide – TouchChat...
Page 62: Creating A Camera Button
Note: Each time you press the button, a new image from the camera will replace the existing image on the button. To delete photos: To delete photos, connect your device to your computer and remove the photos using Explorer from the computer. Via Pro User’s Guide – TouchChat...
Page 63: Resizing A Button
3. Scroll to the color settings and select Text Color, Body Color, or Border Color. 4. The Select Color window opens to the Default tab. 5. Select the color you want and tap Save. Via Pro User’s Guide – TouchChat...
Page 64: Customizing A Button's Colors
Hint: You can also drag the slider along the slide bar. Release the slider when the color you want is shown. 6. When the preview box shows the color you want, select OK. 7. In the Edit Button window, select Save. Via Pro User’s Guide – TouchChat...
Page 65: Creating A Button To Link To A Page
8. Tap an animation (how the page will appear as it navigates), or tap No Animation. 9. Tap Save. Note: There may have been a previous action on this button. To remove that action, tap Edit, tap the delete icon , tap Delete, and tap Done. Via Pro User’s Guide – TouchChat...
Page 66: Storing Text On A Button
6. Scroll to the Button Actions section and tap the existing action to open the list of actions. 7. Choose either Volume Up or Volume Down. The volume action will replace the original action. 8. Tap Save and then tap Done. Via Pro User’s Guide – TouchChat...
Page 67: Creating A Battery Status Button
6. Under Button Actions, choose Add. A list of actions appears. 7. Choose Add Time/Date. 8. Choose one of the options: Date and Time, Date Only, or Time Only. 9. Tap Save and then tap Done. Via Pro User’s Guide – TouchChat...
Page 68: Copying And Pasting A Button
7. Tap the location you wish to copy the button to. The Edit Button menu opens with additional options. 8. Tap Paste Button. The button you copied will appear in that location. 9. Tap Done. Via Pro User’s Guide – TouchChat...
Page 69: Copying And Pasting The Same Button
4. Tap the button you want to paste the style to. The Edit Button menu opens with additional options. 5. Tap Paste Button Style. The button will display the pasted style. 6. Tap Done. Via Pro User’s Guide – TouchChat...
Page 70: Moving A Button
3. Upon release, the button will move to the new location. If there is already a button in the new location, it will move to the old location. The buttons will exchange locations. Via Pro User’s Guide – TouchChat...
Page 71: Hiding Or Showing Multiple Buttons At Once
4. Tap Menu and tap Normal Mode. Hiding One Button 1. Tap Menu and tap Edit Page. 2. Tap the button you want to hide and tap Edit This Button. 3. Turn Visible off. 4. Tap Save and Done. Via Pro User’s Guide – TouchChat...
Page 72: Changing Button Timing
Buttons that navigate to new pages display a small arrow in the top right corner. To hide or show all navigation arrows: 1. Choose Menu > Settings. 2. Under Navigation, tap Button Navigation Icons. Via Pro User’s Guide – TouchChat...
Page 73: Adding Extra Space Around Buttons
5. When you make a selection, the space between buttons changes. Space added between buttons 6. If you selected too much space or too little space make another selection. 7. When you are satisfied with the amount of space, select Done. Via Pro User’s Guide – TouchChat...
Page 74: Working With Pages
2. Tap Menu and tap Load Another Page. A list of available pages opens. 3. Scroll through the list and select the page you want to load. 4. Tap Done. Note: This page is now available to copy buttons or make additions or changes to your vocabulary. Via Pro User’s Guide – TouchChat...
Page 75: Creating A New Blank Page
11. To verify that the button navigates to your new page, tap Done to exit Edit Mode and then tap the button to navigate to the new page. 12. Tap Menu, tap Edit Page, and add buttons to the page. Via Pro User’s Guide – TouchChat...
Page 76: Choosing A New Keyboard
Simply edit the linking button to navigate to the new page or follow steps 5, 6, and 7. 5. Tap Import. 6. Edit the original keyboard button and have it navigate to the new keyboard page. 7. Edit the linking button to navigate to the new page. Via Pro User’s Guide – TouchChat...
Page 77: Copying A Page From A Different Vocabulary File
9. Give the button a label and, if needed, an icon and make any style changes you want. 10. Scroll to Button Actions, tap Add, and then tap Navigate. 11. Tap the page you imported. 12. Tap an animation or No Animation. 13. Tap Save and tap Done. Via Pro User’s Guide – TouchChat...
Page 78: Adding A Gesture To A Page
5. To override the default background color, turn Override Background on. 6. Tap Save and tap Done. Hint: You can switch between the default page background colors and the override color as needed by toggling Override Background on and off. Via Pro User’s Guide – TouchChat...
Page 79: Working With Special Pages
4. Tap Edit Page Layout. The Edit Page window opens. 5. Tap the current Page Type. The Page Type menu opens. 6. Select Home Page. 7. Tap Done to complete the change and tap Done to exit Edit Mode. Via Pro User’s Guide – TouchChat...
Page 80: Setting A Page As A Template
9. Add buttons and formatting to the page as needed. 10. When you finish, tap Done to exit Edit Mode. Note: To use this template to create a page, see “Creating a New Page from a Template”. Via Pro User’s Guide – TouchChat...
Page 81: Creating A New Page From A Template
5. The new page will be displayed with the buttons and formatting from the template and will display the name you entered. 6. Edit the new page as needed. 7. When you finish, tap Done to exit Edit Mode. Via Pro User’s Guide – TouchChat...
Page 82: Trying To Delete Your Home Page
Select Okay to close the message. Then set another page as the home page. See “Changing Your Home Page” on page 79. If you still want to delete this page, you now will be able to. Via Pro User’s Guide – TouchChat...
Page 83: Editing An Abbreviation Expansion
When you select the button, the next button in the sequence is highlighted. When you select that button, the next button is highlighted and so forth until you reach the end of the sequence. Via Pro User’s Guide – TouchChat...
Page 84: Adding Acapela Vocal Smileys
1. Go to http://www.acapela-group.com/doc/Vocal%20smileys/excla.html 2. Click the link to the appropriate language. Important! The language you select must match the language of the voice you are using. 3. Select the specific Vocal Smiley you want. Via Pro User’s Guide – TouchChat...
Page 85: Example: Add A Smiley Face And Laugh Sound To A Button
Word box and add the command—for example, #LAUGH02#—to the Pronounce As box. Now when you touch the button, the emoticon will appear in the SDB and the laugh sound will be heard. Via Pro User’s Guide – TouchChat...
Page 86: Creating A Visual Scene
10. To verify that the button navigates to your new page, tap Done to exit Edit Mode. 11. Tap the button to navigate to the new page. 12. Tap Menu and tap Edit Page, and proceed to the next topic, “Adding Buttons”. Via Pro User’s Guide – TouchChat...
Page 87: Adding Buttons
7. Tap Save. 8. Create the remaining buttons and re-size them to go along with the scene. All the buttons can have their own size and shape. 9. When you finish, tap Done. Via Pro User’s Guide – TouchChat...
Page 88: Creating A Whiteboard Page
9. Scroll to the Button Actions section of the Edit Button window and replace the Speech Message action with the Whiteboard action. 10. Tap Save. Select Done to exit Edit Mode. 11. Use the Whiteboard tools at the top of the page to draw. Via Pro User’s Guide – TouchChat...
Page 89 Thick. Select the color of the next line you draw. When a color is selected, the color rectangle changes to a triangle. The width of the triangle changes when you change the Width setting. Via Pro User’s Guide – TouchChat...
Page 90: Enlarging Text In The Speech Display Bar
Create a tap action to enlarge the text in the SDB. 1. In TouchChat, tap Menu and tap Settings. 2. Scroll to the Speech Display Bar section. 3. Under Tap Action, tap Speak and Enlarge Text. Via Pro User’s Guide – TouchChat...
Page 91: Setting Up Switch Scanning In Touchchat
Note: To use the touchscreen as either Switch 1 or Switch 2, tap the touchscreen at the “Press any switch” prompt. 7. Adjust additional scan settings as necessary. Via Pro User’s Guide – TouchChat...
Page 92: Using The Touchchat Scanning Settings
To set scanning to activate without holding a switch, choose Menu > Settings, scroll to the Scanning section, and turn Auto-Scan on. When Auto-Scan is turned off, a switch activation is required to move the scan through each button, one at a time. Via Pro User’s Guide – TouchChat...
Page 93: Selecting The Scan Pattern
To adjust the pitch of the prompt voice, choose Menu > Settings, scroll to the Scanning section, and select Prompt Voice Pitch. Then choose the pitch you want. Via Pro User’s Guide – TouchChat...
Page 94: Making An In-App Purchase
Making an In-App Purchase Saltillo provides additional voices, other language packages, unique vocabulary files, support packages, and curriculum support in the Upgrade Store. Apple provides an option for these materials to be purchased from within the TouchChat application. To explore the Upgrade Store: 1.
Page 95: Setting Up A Button To Play A Youtube™ Video
If there is an internet connection but YouTube cannot be reached, the following message will appear: No Connection to YouTube YouTube appears to be blocked by your internet service provider. Please contact your network administrator. Via Pro User’s Guide – TouchChat...
Page 96: Setting Up A Button To Open An App
Note: If “TouchChat” does not appear in the upper left corner of the screen, swipe up from the bottom of the screen to display the App Switcher. Then swipe up on the TouchChat app. Via Pro User’s Guide – TouchChat...
Page 97: Blocking And Restoring Access To The Editing Menus
When Allow Editing is turned on, Menu and Vocab are accessible. You can then use the • TouchChat settings to enable or disable access. To change the Allow Editing setting, choose Settings > TouchChat > Allow Editing. Via Pro User’s Guide – TouchChat...
Page 98: Working With Profiles
5. Add a label, message, and image as needed 6. Scroll to the Button Actions section. 7. Tap Add. 8. Scroll through the list of actions and tap Select Profile. 9. Tap Save and Done. Via Pro User’s Guide – TouchChat...
Page 99: Renaming Or Deleting A Profile
3. Tap in the Profile Name field to open a keyboard. 4. Enter the profile’s original name and choose Save. A message will inform you that the file name already exists. 5. Choose Yes. The changes will be saved. Via Pro User’s Guide – TouchChat...
Page 100: Changing Touchchat Settings
When turned on, this setting adjusts the display for a keyguard. Editing Setting Description Menu Passcode When applicable, enter the password you want to use in this field. Use Menu Passcode When turned on, this setting requires a password to access the Editing menus. Via Pro User’s Guide – TouchChat...
Page 101 Choose this setting if you want to display icons with text in the SDB. Hide Delete Button When turned on, this setting hides the SDB’s Delete button. Font Select one of the 7 available fonts for use for text in the SDB. Via Pro User’s Guide – TouchChat...
Page 102 After Next Activation: Text is cleared automatically from the Speech Display Bar when you activate a button in your vocabulary. Prevent Interruption When turned on, this setting will prevent interruptions of speaking a sentence if you accidentally hit another button while it is speaking. Via Pro User’s Guide – TouchChat...
Page 103 Description Select Amp Select your amplifier name to make a Bluetooth connection to the TouchChat software for getting proper battery status readings. Set up Amp Set left and right speaker volume, bass, and treble. Via Pro User’s Guide – TouchChat...
Page 104: Open System Devices: Updating The Touchchat Application Software
Until then, you can contact Saltillo Sales to unlock the system for $25, update the software through Wi-Fi, and lock it again/put it into Guided Access.
Page 105: Analyzing Language Development
To view or download the Realize Language Starter’s Guide, go to https://realizelanguage.com/info/support For Customer Support: If you have a problem with the Realize Language website, email support@realizelanguage.com. If you have a problem with your device, call Saltillo technical support at 1-800-382-8622 or email service@saltillo.com. Via Pro User’s Guide – TouchChat...
Page 106: Turning On Data Logging From Your Device
2. Type the privacy password you want to use and tap Done. The Confirm New Privacy Password prompt will be displayed. 3. Type your password again and tap Enter. “New Password Set” will be displayed. 4. Tap OK to close the message. Via Pro User’s Guide – TouchChat...
Page 107: Open System Devices: Uploading Data For Analysis
6. Click Save To on the bottom right. A Windows save box will open. Select the folder in which you want the file saved. 7. Log onto the Realize Language website. 8. Select Upload Data File and then Select a File to Upload. 9. Select the file and click Upload. Via Pro User’s Guide – TouchChat...
Page 108: Clearing Usage Data
4. Type your new password and tap Done. 5. The Confirm New Privacy Password prompt will be displayed. Type your new password again and tap Enter. 6. “New Password Set” will be displayed. Tap OK to close the message. Via Pro User’s Guide – TouchChat...
Page 109 2. Type your old privacy password and tap Enter. A cursor will appear in the password box. 3. Use the backspace key to clear the Privacy Password field and tap Done. 4. “Privacy Password Cleared” will be displayed. Tap OK to close the message. Via Pro User’s Guide – TouchChat...
Page 110: Adding A Webhook Event To A Button
“token”: “a3a12ec67a1365927098a606107fac15”, “submitted_at”: “2018-01-18T18:17:02Z”, JSON Webhooks must deliver responses (payloads) in JSON format, a language used by programmers. TouchChat provides an interface for these responses. The example under “payload” above is in JSON format. Via Pro User’s Guide – TouchChat...
Page 111: Adding A Webhook Event
13. When you finish, tap Done. The webhook URL will appear in the Button Actions section. 14. Tap Save. 15. Make sure you have an active Wi-Fi connection and choose the button you created. Via Pro User’s Guide – TouchChat...
Page 112: Open System Devices: Viewing Touchchat And Another App Side-By-Side
The apps will appear side-by-side. Note: To adjust the relative size of each app, drag the app divider to the left or right. Via Pro User’s Guide – TouchChat...
Page 113: Telephony: Using The Touchchat App To Make Phone Calls
3. On the list, touch and hold the FaceTime app icon and then drag it off the dock to the left or right edge of the screen. TouchChat and FaceTime will appear side-by-side. Note: To adjust the relative size of each app, drag the app divider to the left or right. Via Pro User’s Guide – TouchChat...
Page 114: Connecting To A Computer For The First Time
10. When the progress bar disappears, unplug the USB cable from the device and immediately plug it back in. This will refresh the device. 11. You are now ready to proceed with your update or backup. Via Pro User’s Guide – TouchChat...
Page 115: Using Advanced Grammar Features
9. Tap the action you want. For example, tap add -s. The action will be listed in the Button Actions section. 10. Tap Save. In this example, a button labeled “-s” will be available to pluralize all nouns. Via Pro User’s Guide – TouchChat...
Page 116: Identifying Parts Of Speech
Apply Grammar Property (noun) action and drag it to the top of the list of actions. 9. Choose Save. 10. Repeat steps 3 through 10 for the remaining “thing” buttons on the page. Via Pro User’s Guide – TouchChat...
Page 117: Creating A Grammar Rule Button
7. Remove any other actions that were already on the list. 8. Choose Save. In this example, a button labeled “-s” is now available to pluralize all words identified as nouns. Via Pro User’s Guide – TouchChat...
Page 118: Using Your Grammar Rule Button
2. Give the button a label, scroll to the Button Actions section, select Add, and select the action Clear Grammar State, 3. Remove any other actions that were already on the list. 4. Choose Save. This button will now clear any grammar state that has been activated. Via Pro User’s Guide – TouchChat...
Page 119: Open System Devices: Using Ipad Pro Features
The iPad Pro is syncing with iTunes. The iPad Pro is connected to a network using a VPN (virtual private network). Wi-Fi The iPad Pro has an active Wi-Fi connection. More bars indicate a stronger connection. Via Pro User’s Guide – TouchChat...
Page 120: Using Control Center
1. Choose Settings > Display & Brightness. 2. Drag the slider. 3. If Auto-Brightness is turned on, the iPad Pro adjusts the screen brightness for current light conditions using the built-in ambient light sensor. Via Pro User’s Guide – TouchChat...
Page 121: Using Accessibility Features
Note: If you already turned on Guided Access, Guided Access will be listed first and display a checkmark. See the next section, “Setting up and Using Guided Access”. 2. Tap each feature you want to use. A checkmark will be displayed after each selected feature. Via Pro User’s Guide – TouchChat...
Page 122: Setting Up And Using Guided Access
With Accessibility Shortcut turned on, when you triple-click the device sleep/wake button while Guided Access is enabled, a menu will list the accessibility features you chose. Simply tap a shortcut to turn on the feature. Via Pro User’s Guide – TouchChat...
Page 123: Setting Up And Starting A Guided Access Session
1. Triple-click the device sleep/wake button. 2. Enter your Guided Access passcode. Note: Alternatively, use Touch ID (which was enabled when you set the passcode). Touch ID uses the sensor in the device sleep/wake button instead of your passcode. Via Pro User’s Guide – TouchChat...
Page 124: Syncing With Itunes
Note: If you use iCloud to store your contacts, calendars, and bookmarks, do not sync them to the iPad Pro using iTunes. If you turn on iCloud Photo Library, you cannot use iTunes to sync photos and videos to the iPad Pro. Via Pro User’s Guide – TouchChat...
Page 125: Setting Up And Using Ipad Pro Switch Scanning
If you need another option, you can use the screen as a switch. • After setting up your switch: Choose Settings > General > Accessibility > Switch Control. Turn Switch Control off and then back on. Via Pro User’s Guide – TouchChat...
Page 126: Setting The Scanning Style
Determines the duration before the user can select an item. Auto Hide Determines how long it takes for the scanning interface to disappear due to inactivity Move Repeat Determines how long before “Move to Next/Previous Item” is repeated while a switch remains pressed Via Pro User’s Guide – TouchChat...
Page 127: Additional Timing Options
To double the thickness of the highlight, turn Large Cursor on. To change the color of the cursor, tap Cursor Color to open a list of color options. Blue, Red, Green, Yellow, and Orange are listed, and a checkmark appears after the color currently selected. Tap the color you prefer. Via Pro User’s Guide – TouchChat...
Page 128 When Step Scanning is selected, Auto Hide will make the scanning cursor disappear if the user does not activate the switch within a predetermined number of seconds. Activating the switch will redisplay the cursor. Via Pro User’s Guide – TouchChat...
Page 129: Using Keyboards
Continue tapping to access other available keyboards, or touch and hold , and then slide to choose a different keyboard. To hide the onscreen keyboard, tap the Keyboard key Via Pro User’s Guide – TouchChat...
Page 130: Using The Apple Wireless Keyboard
4. Select Edit This Button. 5. Add a button label and, if needed, an image. 6. Modify the button style, if necessary. 7. In the Button Actions section, tap Add. 8. Tap System Keyboard. 9. Tap Save. Via Pro User’s Guide – TouchChat...
Page 131: Entering And Modifying Text
Do this: Accept a correction Enter a space or punctuation, or tap Return. Reject a correction Tap the “x.” If you reject the same suggestion a few times, it will no longer be suggested. Via Pro User’s Guide – TouchChat...
Page 132: Modifying Text
2. Speak the words you want to dictate. 3. When you finish, tap Done. 4. Tap again to continue dictating. To insert text, tap to place the insertion point first. You can also replace selected text by dictating. Via Pro User’s Guide – TouchChat...
Page 133 … no caps off—to make the enclosed words all lowercase • no space on … no space off—to run a series of words together • smiley—to insert :-) • • frowny—to insert :-( • winky—to insert ;-) Via Pro User’s Guide – TouchChat...
Page 134: Organizing Apps And Changing Wallpaper
Lock screen or Home screen to see the Perspective Zoom button. Restoring Your Original Apps Layout and Wallpaper Choose Settings > General > Reset > Reset Home Screen Layout. The folders you created are removed, and the original wallpaper is restored. Via Pro User’s Guide – TouchChat...
Page 135: Setting The Date And Time
Stop Library Audio. 5. If Speech Message remains in the Button Actions section, tap Edit and click the delete icon in front of Speech Message. 6. Tap Save and tap Done. Via Pro User’s Guide – TouchChat...
Page 136: Using Socialchat
1. Choose Settings > General > Spotlight Search. 2. Turn off Spotlight Suggestions. Turning off Location Services for Spotlight Suggestions 1. Choose Settings > Privacy > Location Services > System Services. 2. Turn off Safari & Spotlight Suggestions. Via Pro User’s Guide – TouchChat...
Page 137: Changing The Ipad Pro Language And Word Prediction Dictionaries
App Purchase, etc. Also set restrictions on content (music, movies, and TV shows). To turn off items you would like to restrict, from the device: 1. Tap Settings, then General, and then Restrictions. 2. Tap Enable Restrictions. 3. Create a four-digit passcode. 4. Enter the passcode twice to set restrictions. Via Pro User’s Guide – TouchChat...
Page 138: Updating The Device Software
5. iTunes will then prompt you to select the backup. Choose the one that is the most recent sync, to ensure having the current versions. 6. iTunes will start restoring the device from the backup. Via Pro User’s Guide – TouchChat...
Page 139: Troubleshooting
Make sure the amplifier has been charged. • Check the LED on the side of the amplifier. If it is flashing, the amplifier needs to be • reconnected. • Make sure Airplane Mode is off. Via Pro User’s Guide – TouchChat...
Page 140: Warranty
1-877-872-1428, or email at service@saltillo.com to obtain a CA number prior to sending the system to PRC-Saltillo. If replacement is necessary, the replacement Via Pro may be a new or re-conditioned Via Pro of equal value. Note: PRC-Saltillo considers bending of the unit, submerging it into liquid of any kind, or any breaks and/or cracks in the LCD screen to be misuse.
Page 141: Appendix A: Setting Up And Using Head Tracking
Appendix A: Setting up and Using Head Tracking This appendix explains how to set up and use head tracking with the TouchChat app on a Via Pro device. Setting up Head Tracking The head tracking feature allows individuals who are unable to use their hands to alternatively use small head movements to control where the pointer moves on the screen.
Page 142: Available Settings
No off-screen indicator will appear A dot will appear at the edge of the screen. The dot gets larger the farther off-screen you move. Triangle* A triangle will appear at the edge of the screen Via Pro User’s Guide – TouchChat...
Page 143 The visual indication that an item has been activated. Choose one of these indicators: None No visual indicator A light-colored, transparent dot Pop* A starburst Note: appears when you try to use your trigger action on a non-selectable item. Via Pro User’s Guide – TouchChat...
Page 144 3. In the right pane, select Auto-Lock. 4. Select the next higher time value. 5. Return to TouchChat and continue using head tracking. 6. If the screen still dims too soon, repeat steps 1 through 5. Via Pro User’s Guide – TouchChat...
Page 145: Head Tracking Tips
1. Open the iPad Pro Settings. 2. Select the TouchChat app in the left pane. 3. In the right pane under “Allow TouchChat to Access”, turn Camera on. 4. Return to TouchChat and enable head tracking in the settings. Via Pro User’s Guide – TouchChat...
Page 146: Appendix B: Compliance Information
• PRC-Saltillo assumes no responsibility for any damage or loss caused by the deletion of data as a result of malfunction repairs or battery replacement. Be sure to back up all important data on other media (computer) to protect against its loss.
Page 147 There is no need to turn the device or amplifier off when using the device on a daily basis. It is recommended to restart the device once per week and put it to sleep daily. • To report any serious incident associated with the device, contact PRC-Saltillo and your national authority. • For information on cleaning the device, see “Cleaning and Disinfecting the Device”.
Page 148 Touching the surface of the device with broken skin may aggravate a wound. Infants or high-risk groups should not touch the surface of the device if there is a chance of burning the skin. Minimize contact with the back of the device while charging. Via Pro User’s Guide – TouchChat...

This manual is also suitable for:

Viapro11.1

Saltillo Via Pro User Manual

Introduction

Safety Information: Via Pro

Identifying Via Pro Features

Charging the Device and Amplifier

Open System Devices: Turning the Ipad Pro on and off or Putting It to Sleep

Turning the Amplifier on and off

Adjusting the Volume and Muting Sounds

Using the Touchscreen

Positioning the Stand

Removing the Handle

Attaching a Wheelchair Mounting Plate

Changing the Colored Wrap

Attaching a Strap

Cleaning and Disinfecting the Device

Using the Touchchat App

Open System Devices: Using Ipad Pro Features

Troubleshooting

Warranty

Appendix A: Setting up and Using Head Tracking

Appendix B: Compliance Information

Quick Links

Troubleshooting

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Summary of Contents for Saltillo Via Pro

This manual is also suitable for:

Table of Contents