Tip: You can achieve good cleaning results if you
use a special sponge for glass ceramic.
9.3 Cleaning the hob surround
Clean the hob frame after use if dirty or stained.
Notes
¡ Note the information on unsuitable cleaning
products. → Page 8
10 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
10.1 Information on display panel
Fault
None
All displays flash
and the heat setting flash al-
ternately. A signal sounds.
and audible signal
Cause and troubleshooting
There has been a power cut.
Check the household fuse for the appliance.
1.
Check whether there has been a power failure by trying other electrical appli-
2.
ances.
The control panel is wet or objects are lying on it.
Dry the control panel or remove the object.
▶
Several hotplates have been used over a prolonged period at high power set-
tings. The hotplate has been switched off to protect the electronics.
Wait a while.
1.
Touch any touch field.
2.
a When the message no longer appears, the electronics have cooled down
sufficiently. You can continue to cook.
Despite being switched off by
hotplates have therefore been switched off.
Wait a while.
1.
Touch any touch field.
2.
a When the message no longer appears, the electronics have cooled down
sufficiently. You can continue to cook.
Hot pot near the control panel. There is a risk that the electronics will overheat.
Remove the pan.
▶
a The display goes out shortly afterwards.
Hot pot near the control panel. The hotplate has been switched off to protect the
electronics.
Remove the pot.
1.
Wait a while.
2.
Touch any touch field.
3.
a When the message no longer appears, the electronics have cooled down
sufficiently. You can continue to cook.
¡ Do not use the glass scraper.
Clean the hob frame with hot soapy water and a soft
1.
cloth.
Wash new sponge cloths thoroughly before use.
Dry with a soft cloth.
2.
If the power cord of this appliance is damaged, it
▶
must be replaced by trained specialist staff.
WARNING ‒ Risk of burns!
The hotplate heats up but the display does not work.
Switch off the fuse in the fuse box.
▶
Call the customer service.
▶
WARNING ‒ Risk of fire!
The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.
Switch off the fuse in the fuse box.
▶
Call the customer service.
▶
, the electronics have become hot again. All
Troubleshooting en
9