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UNU Scooter Manual

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unu Scooter
Manual
V.01


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  • Page 1 Scooter Manual V.01 ...

  • Page 2: Table Of Contents

    Table of Contents General introduction Generalnotice  Getting Started Mountingyourmirrors  Using your scooter Partsinformation  Howyourunuworks  Thescooterdisplay  Lookingafteryourbattery  Drivingsafely  Lookingafteryourscooter  Whattodoinanemergency  Whattodoifyourscooterdoesn’tturnon Technicalinformation  ...

  • Page 3: General Introduction

    General introduction Please read this user manual carefully so you  know how to drive the unu Scooter safely.

  • Page 4: General Notice

    General notice Afewstepstofollowbefore  youstartdriving. → Drivesafely,neverdrivewithoutregistration  andinsurance.Makesureyoucheckthe instructionsonsafedrivinghere. → Beforedriving,checkyourscooter’sparts  areingoodcondition.You’llfindalistof whattolookoutforhere. → DonotdisassembletheunuScooter  yourself.Thiswillvoidyourwarranty. Followingtheseguidelineswillkeepyour warrantyvalidandprolongthelifeofyour scooter.Yourguaranteestatementishere. → Youhavetodoregularinspectionswith   thescooterasmentionedheretonotvoid yourguarantee. → Ifindoubt,orifyouhaveanyproblemsyou  arenotsurehowtosolve,contacttheunu Supportteamatsupport@unumotors.com. Generalnotice...

  • Page 5: Getting Started

    Getting Started...

  • Page 6: Mounting Your Mirrors

    Mounting your mirrors Howtomountyourmirrors safelyandsecurely. ClickontheimagetofindourMirrorMountingvideo(Youtube) Openyourstarterkitbox.  Everythingyouneedtogetstartedisinthere. 1. First,tounlockyourscooter,findyour keycardunderthelid. Your mirrors must be securely mounted before you can legally drive on public roads. Mountingyourmirrors...
  • Page 7 2. Then,holdyourkeycarddownontheicon totheleftofthedisplayuntiltheLEDturns yellowandthengreen. 3. Toidentifytheleftandrightmirrors,takethem bothoutandlaythemdowngentlywitheach pointingawayfromtheothertomakea   Vshapewiththemirrorsidefacingup. 4. Taketheleftmirror,andturntheboltup towardsthemirrorasfaraspossible. 5. Screwthemirrorinclockwisebyhand,   asfaraspossible. 6. Onceit’sinalltheway,turnthemirrorback counterclockwiseuntilit’sinposition,pointing awayfromthescooterwiththemirrorside facingyou. 7. Nowuseyourfingerstotwistthebolt clockwisebackdownthethread. 8. Onceit’scompletelyscreweddown,getthe wrenchfromthestarterkitboxandsitdown onthescooter. Mountingyourmirrors...
  • Page 8 9. Withthemirrorstillslightlyloose,positionit soyoucanseethespacerightbehindyou. 10. Onceit’sinposition,securetheboltas tightlyaspossiblebyscrewingitdown clockwisewiththewrench.Handtightening theboltisnotenoughandcanleadthe mirrorsfallingoffquickly. Nowdothesamewiththerightmirror. Mountingyourmirrors...

  • Page 9: Using Your Scooter

    Using your scooter...

  • Page 10: Parts Information

    Parts information Whatthepartsofyourscooter arecalledandwheretofindthem. Display Seat Rear light Head light Front License suspension plate holder Footrest VIN number Passenger footrest Partsinformation...
  • Page 11 Mirror Luggage hook Rear suspension Indicator Kickstand Active battery slot Second battery slot Seat box Passenger handle Partsinformation...
  • Page 12 Display Keycard icon Status LED Partsinformation...

  • Page 13: How Your Unu Works

    How your unu works Aguidetooperatingyour scooterproperlyandsafely. Readthisbeforeyourfirstdrive. How to start Tostart,firstunlockthescooterbyholding yourkeycardagainsttheiconontheleftofthe displayuntiltheLEDturnsyellowandthengreen. Then,sitdown,raisethekickstand,and whenthePofParkModeisreplacedbythe speedometeronthedisplay,you’rereadyto safelydriveaway. How to stop Tostopdriving,foldoutthekickstandto reactivateParkmode.ThePofParkmodewill replacethespeedometeronthedisplayonce thisissuccessful. Howyourunuworks...
  • Page 14 How to turn your scooter off Toturnyourscooteroff,holdthekeycardagainst theiconontheleftsideofthedisplayuntil theLEDturnsyellow.Youcanalsoengagethe steeringlockbyturningthehandlebarsalltheway totheleftbeforeholdingdownthekeycard. The handlebars and the buttons TheunuScooteronlyhasthreebuttons. Thisishowtheywork. Indicators Display Rear Front Brake Brake Seat Box Horn Indicators Seat box Horn Thisswitchactivatesyour Thisbuttonopenstheseat Thisbuttonbeepsyour scooter’sleftandright boxwhenthescooteris scooter’shorn. indicators. turnedon. Howyourunuworks...
  • Page 15 The battery Loading State Button → Tofindthebattery,opentheseatboxusing  thebuttononthehandlebarsandcheck inside. → Tousethebattery,slideitintotheactive  batteryslot(seehere). → Totakethebatteryout,justliftitout.  → Tochargethebattery,placeitonyour  chargingdockinawellventilatedspace. → Thebatteryisfullychargedwhenthering  lightisfullyglowing. Howyourunuworks...
  • Page 16 The unu Scooters power management YourunuScootercanbeinthreedifferentstates: 1. Ready-Yourscooteristurnedonandis eitherparkedorreadytodrive. 2. Standby-Yourscooteristurnedoffand eitherhasamainbatteryinsertedornot. 3. Hibernation-Yourscooterissavingenergy andneedstobewokenup. Ready Thescootercanbeturnedonandoffwiththe keycardandhasfullconnectivityfeatures, includingunuCloudupdates. Standby Withthemainbatteryinside,theunuScooter hasfullconnectivity. Withoutamainbattery,itusestheinternal batteryandreducespowerconsumptiontoa minimum,includingturningoffconnectivity. Howyourunuworks...
  • Page 17 Thispowersavingstatelastsuntiltheinternalbattery reaches25%,whichtakesaround6-7daysfromafull charge.Afterthis,hibernationmodewillstart. Tocheckthechargeoftheinternalbattery,pressand holdtherightbothbrakeleversforatleast5seconds whilethescooterisparked.Aboxwillpopuponthe displayuntilyoureleasethelever. Theinternalbatterywillstartrechargingassoonas youreinsertamainbatteryandclosetheseatbox. Werecommendonlytakingoutthemainbatteryto chargeit. Howyourunuworks...
  • Page 18 Hibernation Whentheinternalbatterydropsbelow25%,after about6to7daysonafullcharge,yourscooterwill enterhibernationmode.Andonceyourscooteris hibernatingitwillneedtobewokenupbeforeyou canturnitonwithyourkeycard. Youcanwakeyourscooterupbypressingand holdingbothbrakeleversdownfor10seconds. Afteryou’vereleasedthebrakes,theLEDonthe displaywillturngreenafterabout6seconds. OncetheLEDturnsoff,youcanuseyourkeycard againasnormaltoturnthescooteronandinserta chargedbattery. Don’tlettheinternalbatterychargedropbelow5%. Belowthislimitthereisamorecomplicatedprocess towakeitup. Ifyoudon’tplantouseyourscooterformorethan twoweeks,makesurethebatteryisfullycharged andintheactivebatteryslot. Tobesafe,everytwoweeks,fullyrechargethe batteryandputitbackintothescooter. Howyourunuworks...
  • Page 19 Energy recuperation YourunuScooterregainsenergyandrechargesthe mainbatteryeverytimeyouusethebrakes.Youcan seethisinreal-timeonthescooterdisplay. Recuperationisoptimizedforbatterylifeandenables anddisablesautomaticallyforthebestandsafest experience.Forthisreason,recuperationwillbe disabledifthebatterycelltemperatureisbelow2°Cor above42°C,topreventdamagetothebattery. Howyourunuworks...
  • Page 20 Over the air updates YourunuScooterisconnectedtotheunuCloud wheneveramainbatteryisinsertedandwill automaticallydownloadandinstallthemostrecent firmwareversion.Thishappensinthebackground butanalertonthedisplaywilltellyouifyoutryto turnoffthescooterduringaninstallation. Youdon’thavetowaitforittofinishastheScooter isfullydisabledwhenthisalertisvisibleandwillturn itselfoffcompletelyoncetheinstallationiscomplete. Howyourunuworks...
  • Page 21 Tocontinuedriving,justtapandholdyourkeycard againstthedisplaytoenablethescooteragainand it’sreadytogo. Tocheckthecurrentfirmwareversion,pressand holdbothbrakeleversforatleast5secondswhile thescooterisparked.Aboxwillappearonthe displayuntilyoureleasethelever. Extra features OncetheunuAppisreleased,extrafeatureswillbe addedtothescooterviaover-the-airupdatesand activatedandmanagedthroughtheapp. Howyourunuworks...

  • Page 22: The Scooter Display

    The scooter display Here’swhatallthepartsofyour scooter’sdisplayshow. Parking Mode Internet Seat open Connection indicator Clock Odometer Parking Mode Indicator Thescooterdisplay...
  • Page 23 Driving Mode Speedometer Energy consumption Energy recuperation Indicator Left Indicator Right Support battery Speedometer Active battery / warning inactive battery digital Thescooterdisplay...
  • Page 24 Notifications Low Battery Notification Othernotificationsthatyoumaycomeacross: → Lowbattery  → Automaticturnoff  → Seatopen  → Nobattery  → Criticalissues           (battery,electricalandgeneral) Thescooterdisplay...

  • Page 25: Looking After Your Battery

    Looking after your battery Howtoprolongyourbattery’slife byusing,chargingandstoring   itproperly. Using your battery Yourunubatteryisbuiltforeverydayuse,allyear round,butthereareafewpointstoalwayskeepin mind.Failingtofollowthesepointscandamagethe batteryandreduceitslifespandrastically. → Trytooperatethebatterybetween20%  and80%chargetomaximizeitslifespan. Unlikeolderbatterytechnologies,lithium-ion technologyiswellsuitedtoshortcharges. There’snoneedtocompletelydrainyour batteryandchargeitupto100%everytime. → Onlyusethebatterywhentheoutside  temperaturesarebetween-10°Cto+45°C. Usingthebatteryat0°Cwillreducethe capacitytemporarilyby30%.At-10°C,the capacitywillbetemporarilyreducedby45%. Lookingafteryourbattery...
  • Page 26 → Ifthetemperatureoutsideisbelow0°C,  youshouldwaituntilyourbatteryhas reachedroomtemperaturebeforeyoutry andchargeit. → Youcancheckthestateofchargeatany  timebypushingthebuttonunderneath thehandleofthebattery.Turnitoffby pressingthebuttonagain. → Whencharging,makesurethattheroom  temperatureisbetween0°Cto+45°C. Chargingthebatteryoutsideofthisrange cancausepermanentlossofcapacityor totallossoffunction. → Donotleaveyourbatteryonthecharger  formorethan24hourstoavoidalossin capacity.Whenit’sfull,itnolongerneeds tobeonthecharger. → Thechargerwillheatupalittleduringthe  chargingprocessduetonormallossesin theconversionofelectricity. → Onlyusethechargerinawell-ventilated  Lookingafteryourbattery...
  • Page 27 → Don’tplacethebatterynearanysourcesofheat  suchasradiatorsoropenfires. If the battery gets dropped from higher than 30cm or if you can see any dents or breaks in the battery casing, contact unu Support immediately. Don’t use or charge the battery Lookingafteryourbattery until you have.
  • Page 28 → Don’tparkyourscooterindirectsunlight  onhotdays,parkitintheshade.When exposedtodirectsunlight,thebatterycan heattoover45°Cwhichcausesdamage anddecreasesitslifespan. → Don’tplaceanysharpobjectsintheseat  boxwhenusingyourscooter.Theseobjects candamagethebatterycasingoreventhe batterycellsinside. Disposing of your battery → Ifyourbatteryisdamagedorhasbeen  confirmedasbroken,donotthrowitaway. ContactunuSupportandwewillorganize properdisposalforyou. Lookingafteryourbattery...

  • Page 29: Driving Safely

    Driving safely Followthelawandstaysafe whiledrivingyourscooter. When driving → Alwaysfollowyourcountry’strafficrules.  Visitthegovernmentwebpageforthemost uptodateadvice. → Alwayswearahelmetwhendrivingyour  scooter.Wealsorecommendwearingsafety clothingandgloves. → DonotgiveyourunuScootertoanyonewho  can’toperateit.Thiswillkeepotherssafe andavoidunnecessarydamage. → Neverdrivewithmorethantwopeople(one  driverandonepassenger)atthesametime. → Alwayssticktospeedlimitsandsignal  properlywhenturningandchanginglanes. → Donotdriveonthesidewalk.  Drivingsafely...
  • Page 30 → Donotdriveafterdrinkingalcoholortaking  othersubstanceswhichaffectyourabilityto drive. → Alwayscheckforvehiclesbehindyouanduse  yourindicatorbeforechanginglanes. → Neveruseyourmobilephoneoranother  electronicdevicewhiledriving. → Rememberyou’renotasvisibledrivinga  scooterasyouwouldbedrivingacar. → Anticipatethebehaviorofotherroadusersto  avoidhavingtoreactatthelastminute. → BeawarethattheunuScooterisalmostsilent  andpedestriansandotherroadusersmaynot hearyouapproaching. → Don’tdrivetooclosetoparkedvehiclestoavoid  havingnotimetorespondtocardoorsopening. → Alwayshavebothhandsonthehandlebars  whenbrakingtoavoidlosingyourbalance. → Alwayssqueezebothbrakesatthesametime.  Drivingsafely...
  • Page 31 Excessivebraking,especiallyononlyonewheel canleadtoitsblockingandcauseyoutolose controlofthescooter. → Whenturningcorners,reduceyourspeed  andbeparticularlyawareofdangerousroad conditions. Dangerous driving conditions Dangerousdrivingconditionsdramaticallyincrease thebrakingdistanceandreactiontimeneeded. Wheelsarequickertoblockwhenbrakingsharply andyoucan’tturnwiththesamespeed, soinalldangerousdrivingconditions: → reduceyourspeed  → approachintersectionswithevenmore    carethanusual → andturncornerswithlessspeedandbanking  thanyouwouldunderidealdrivingconditions. Drivingsafely...
  • Page 32 Thesearesomepotentialhazardstolookoutfor. → Wet roads,whetherfromrain,frostorother  sourcesalwayshavelessgripthandryroads. → Avoid water deeper than 15 cm.Watercan  causerustanddamagetotheelectricalparts ofyourscooter.Asaguide,thefrontaxleis 20cmabovetheroad. → Cobblestonesofferlessgripbecauseoftheir  surfaceandthegapsbetweenthem. → Leaves and other objects like gritonthe  groundpreventpropercontactbetweenyour tiresandtheroad. → Painted signs,manholecoversandoilstains  ontheroadaremuchmoreslipperythanthe restoftheroad. → Tram railsarealwaysslipperybecauseoftheir...
  • Page 33 → Snowisgenerallyaverydangerousand  slipperysurfacetodriveon.Extrarisk comesfromtheiceunderneath,whichisn’t alwaysvisible.Weadviseagainstdriving onsnowandallwetsurfacesunder4°C.If youdodriveonsnow,doitatyourownrisk, drivewithextracareandusespecialtires markedwiththeM+Ssign. Drivingsafely...

  • Page 34: Looking After Your Scooter

    Looking after your scooter Afewsafetypointsbefore   yougoanywhere. Regular professional checks YourunuScooterneedsafullinspectionatone ofourpartnergaragesafteritsfirst500km. Itthenneedsanotherafter4.000kmor 12months,whichevercomesfirst. Theseinspectionsneedtohappenwithinthese milestonestokeepyourguaranteevalid. Alwayskeeptheinspectioninvoices,youwill needthemifyoumakeaclaim. Dependingonthelocationandtheseason, thepriceoftheinspectioncanvarybetween approximately€50and€90. Youcanfindyourlocalpartnergaragehere Ifyouhaveanyquestionsabouttheinspectionor maintainingyourscooteringeneral,emailusat: support@unumotors.com Lookingafteryourscooter...
  • Page 35 Regular personal checks Personalsafetychecksshouldbedoneregularly. Regularcheckscanidentifyproblemsbeforethey becomedangerous.It’sagoodhabittogetinto. → Check the steering.  Movethehandlebarsfullyfromsidetoside. Themovementshouldbesmoothandyou shouldfeelnostiffnessorrestingpointsat anypoint. → Check the brakes  Pullbothbrakeleverstomakesurethey movesmoothlywithnostiffnessorresting points.Neitherlevershouldreachalltheway tothehandlebarandshouldsnapbackto theiroriginalpositionquicklyoncereleased. Ifthescooterwasnotusedforawhile, somesqueakingisnormalandwilldisappear quicklywithregularuse. You need to have regular professional checks to keep your guarantee valid Lookingafteryourscooter...
  • Page 36 → Check all the lights  Startbytestingtheindicators,bothleftand right.Then,withthekickstandfoldedin,pull oneachleverseparatelytochecktheyboth activatethebrakelights. → Check tire pressure  Afullyinflatedtireshouldhaveapressure of2.8bar.Itisn’tsafetodrivewithtire pressurebelow2.0bar.Pressureisgradually lostovertimesoregularchecksare necessary.Signsoflowtirepressureare reducedstability,hardersteering,   areducedrangeandincreasedwearonthe tires.Forsafetyandgeneralmaintenance, werecommendcheckingtirepressureonce aweek.Checkthepressurebyattachinga pumptothevalveoneachtireandreading thegauge. Parking your scooter Toprotectyourscooterfromdamage,keep thefollowingthreepointsinmindwhenyou’re parking: → Whenparkingonaslope,makesurethe  Lookingafteryourscooter...
  • Page 37 → Alwaysplacethekickstandonaleveland  solidsurfaceandkeepadistanceofover 10cmtocurbsandedges. → Parkyourscooterfacinginthedirection  ofthestreetandbuildings.Thisprotects itfromstrongwindswhichcouldpushthe scooterover. → Asanextraprecautiontoprolongthelife  ofthescooterwerecommendprotecting itfrombadweatherconditionslikerainor snowusingabreathablecover. Storing your scooter Yourunuisdesignedtobeoutsideallyearround. Hereareafewpointsthatwillprolongitslifespan andavoidcosmeticdamagesifyou’replanning onleavingitparkedandunusedforseveral weeksorlonger. → Cleanoffsaltanddirtusingwater,    Lookingafteryourscooter...
  • Page 38 → Ifyouwanttouseacleaningagent,onlydo  soinadesignatedareaofacarwashsite. → Donotuseahigh-pressurecleaner,usea  wettoweltoavoiddamagetotheseatand bodywork. → Storeyourscooterinaplacewith  temperaturesabove0°C. → Usingacoverisrecommended.Makesure  it’sbreathabletoprovideregularventilation. Coveringthescooterwithoutventilationwill causedamagetothepaintonmetaland plasticpartsandmightleadtorustdueto trappedhumidity. → Pumpupthetiresto3,0barwhileinstorage.  → Avoidlettingyourscooterstandinthesame  positionforlongperiodsoftime.Rotateyour scooter’swheelsalittleevery3-4weeks toavoidrestingspots,whichwillhavea Lookingafteryourscooter...

  • Page 39: Whattodoinanemergency

    → Ifyouplantoleaveyourscooterwithouta  mainbatteryinsideformorethanamonth, contactusdirectlyandwe’llhelpyouto findthebeststoragesolutionforyou,your scooterandbattery. Whenyou’rereadytouseyourscooteragain, makesuretocheckallitsmainfunctionsandthe tirepressure. Whattodoinanemergency...
  • Page 40 What to do in an emergency What to do after an accident Nooneexpectstobeinvolvedinanaccident, butwhetherit’syourfaultorsomeoneelse’s,they cananddohappen. Hereareafewthingstokeepinmindincaseit happenstoyou. → Itdoesn’tmatterifit’sasmallknockorabig  accident,thelawrequiresyoutostopassoon aspossible → Makenotesofanyinjuriesandcalltherelevant  authoritiesifanyoneisorcouldbeinjured. Call112incaseofanemergency. → Writedownthepersonaldetailsofeveryone  involved,includinglicenseplates,driverdetails, witnessnames,etc. → Don’tforgettotakepicturesofthevehicles  anddocumentthelocationoftheincident. Whattodoinanemergency...
  • Page 41 → Contactyourinsuranceprovider.  → Andifyourscooterneedsarepair,  contactunu:support@unumotors.comorby phoneon0049(0)30220121299. What to do in case of a breakdown Ifyouhaveaproblemwithyourscooterfollow thesestepstogetbackontheroadquicklyand safely. → Findasafeplacetoparkandmakeanoteof  thelocationoftheincident,ordropapinon yoursmartphonemap. → Togetyourscooterbackontheroad,we  needasmuchinformationaspossibleso pleasecompletethisform. Whattodoinanemergency...

  • Page 42: What To Do If Your Scooter Doesn't Turn On

    What to do if your scooter doesn’t turn on If your scooter won’t turn on Ifyouhaven’tusedyourscooterforawhile andit’sbeenparkedwithoutthemainbattery inserted,itmaybehibernating.Clickheretoread howtoactivateitandgetmovingagain. Ifitisn’thibernating,yourscootermayneed areboot. Reboot Thisisactivatedbyfollowingtheunique sequencelistedbelow. 1. Putyourkickstanddown. 2. Openatimeronyourphonebutdon’tstart itjustyet.Findsomewheretoplaceyour phoneasyou’llneedbothhandsfree. 3. Pressandholdtheleftbrakelever. Whattodoifyourscooterdoesn’tturnon...
  • Page 43 4. Startthetimerandpressandholdtheright brakeleverandkeepbothpressedfor10 seconds. 5. Whenthetimershows10secondsrelease therightbrakeleverfor1secondandthen pressandholditdownagain. 6. Whenthetimershows20secondsrelease therightbrakeleverfor1secondandthen pressandholditdownagain. 7. Whenthetimershows30secondsrelease therightbrakeleverfor1secondandthen pressandholditdownagain. 8. Whenthetimershows40secondsrelease bothbrakeleversfully. 9. TheLEDonyourdisplayshouldturngreen forabout6seconds. 10. WhentheLEDturnsoffyoucantapyour keycardandgetstarted. Ifyourscooterstillwon’tturnon,pleasefillout thisformandprovideusasmuchinfoaspossible tohelpusidentifytheproblem. Whattodoifyourscooterdoesn’tturnon...

  • Page 44: Technical Information

    Technical information Allofyourscooter’stechnical detailsinoneplace. TheunuScooter,itschargerandbatteryarein accordancewiththedirective2014/53/EU.Youcan findthedeclarationofconformityhere. Main parameters UnloadedWeight 83kg MaxLadenWeight 269kg TopSpeed 25km/h,45km/h AllowedPerson/s 2persons Dimensions  1 820mm×700mm ×1050mm TechnicalInformation...
  • Page 45 Frame FrontTire  1 0"rimwith HeidenauK80SR, tirepressure2,8bar RearTire  1 1"rimwith HeidenauK80SR, tirepressure= 2,8bar FrontBrakes  h ydraulicdiscbrake Rearbrakes  h ydraulicdiscbrake MinimumGroundClearance 170mm SeatHeight(R-point)  d river:945mm passenger:1000mm TechnicalInformation...
  • Page 46 Seat box Dimensions  L 420mm×W320 mm×H350mm StorageVolume  3 3,4l(independent ofbatteries) Battery Mass 10,65kg Voltage 50.8V Capacity  1 ,68–1,78kWh/ 31,88–33,78Ah NominalChargingCurrent Motor MotorType  B rushlesselectric hubmotor(Bosch Automotive Products) MotorController  E lectroniccontrol TechnicalInformation...
  • Page 47 Automotive Products) NominalPower  a ccordingto 134/2014- Regulation85 unu Scooter Standard3kW25km/h 1,6kWbei340/min@45Nm unu Scooter Standard3kW45km/h 1,9kWbei560/min@33Nm unu Scooter Plus4kW25km/h 1,8kWbei330/min@52Nm unu Scooter Plus 4kW45km/h 2,7kWbei550/min@46Nm EnergyRecoverySystem TechnicalInformation...
  • Page 48 Frequency Bands of Radio Equipment on the Scooter GSMModem  9 00/1800MHz- 35dBm NFCReader  1 3,56MHz Bluetooth®  2 ,4GHz-5,16 Charger Mass 3,7kg InputVoltage 100–240VAC OutputVoltage 58,2VDC MaximumPower 300W OutputCurrent Accessories Helmet  m atteblack, ECE/22-05 certified TechnicalInformation...

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