Frequently Asked Questions
Problem
Food has frozen to-
gether or to the wall.
An alarm sounds.
No alarm sounds de-
spite the appliance door
being open.
The appliance door
cannot be opened.
The appliance door
cannot be opened when
Sabbath Mode
is
switched on.
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Possible cause and solution
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument (such as a spoon handle) to
carefully pry them apart.
The appliance door has been open for longer than
3 minutes.
Close the appliance door.
You have switched off the audible signal.
Switch the audible signal back on using Settings
mode .
The
Sabbath Mode
perature display is dark and the symbol is shown
on the display.
You can switch off Sabbath mode at any time (see
"Selecting additional settings – Switching
Mode
on or off").
The
Pull2Open
Door Assistant is switched on but the
appliance has a handle-free cabinet front.
For handle-free cabinet fronts, switch on the
Push2Open
Door Assistant (see "Switching on the
Door Assistant" in "Selecting additional settings").
The
Push2Open
Door Assistant is switched on at the
same time as
Sabbath Mode
When
Sabbath Mode
sistant is deactivated.
Pull the appliance door open from below or from
the side.
function is switched on: the tem-
.
is switched on, the Door As-
Sabbath