Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for LSIS XP Series
Summary of Contents for LSIS XP Series
- Page 1 XGT Panel XP Series Troubleshooting Manual XP30-TTA (B) XP30-BTA (B) XP30-BTE XP40-TTA XP40-TTE XP50-TTA (B) XP70-TTA (B) XP80-TTA (B) XP90-TTA (B) Safety Instructions Read this manual carefully before servicing or inspecting this equipment. Keep this manual within easy reach for quick reference.
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Page 2: Quick Reference Table
Quick Reference Table The following tables contain situations frequently encountered by users while working with PLC. Refer to the typical and practical situations in the table to quickly and easily locate answers to your questions. Situation Reference XGT Panel does not turn on. P. -
Page 3: Table Of Contents
QUICK REFERENCE TABLE INTRODUCTION Manual Structure APPLICABLE PRODUCTS PRODUCTS IDENTIFICATION RELEVANT MANUALS Contents SAFETY PRECAUTIONS REVISION HISTORY 1 BASIC SYSTEM CONFIGURATION 1.1 System Configuration 1.1.1 The name and function of each part 1.1.2 Safety information when using the product 2 TROUBLESHOOTING 2.1 System setting 2.1.1 Touch Calibration... -
Page 4: Introduction
Introduction Manual Structure 1 Basic System Configuration 1.1 System Configuration 1.1.1The name and function of each part This chapter contains the hardware features 1.1.2 Safety information when using the product and system configurations. 2 Troubleshooting 2.1 System setting This chapter contains the basic setting, 2.1.1 Touch Calibration communication setting, touch setting and 2.1.2. -
Page 5: Applicable Products
Applicable Products This troubleshooting manual should be used for the following products: Item Model General XP30-BTA/DC Mono type Economic XP30-BTE/DC XP30-TTA/DC XP40-TTA/DC XP50-TTA/DC XP70-TTA/AC General XP Series XP70-TTA/DC Color type XP80-TTA/AC XP80-TTA/DC XP90-TTA/AC XP30-TTE/DC Economic XP40-TTE/DC XP50-TTE/DC... -
Page 6: Products Identification
Products Identification The product naming method of XGT Series as described below. The following description will help you classify XGT Series product. Ex) XP30-BTA/DC Product’s name O/S & Engine Version Power supply type MAC Address Surrounding temperature Serial numbers... - Page 7 The basic information can be recognized by product label. Please refer to detail information of product as below: Ex) XP30-BTA/DC Screen size Display type Model type Power supply Series type Title Description Product’s name Indicates the name of the product (XP30-BTA/DC) O/S &...
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Page 8: Relevant Manuals
Relevant Manuals The troubleshooting manual also related to following manuals. Please refer to following manuals for your reference. You can connect our website (http://www.lsis.com/ ) and download the information as a PDF file. Title Description Remarks XGT Panel Hardware User’s... -
Page 9: Safety Precautions
Safety Precautions For your safety and effective operation, please read the safety instructions thoroughly before using the product. Instructions are separated into “Warning” and “Caution”, and the meaning of the terms is as follows; Warning This symbol indicates the possibility of serious injury or death if some applicable instruction is violated Caution This symbol indicates the possibility of slight injury or damage to products if some applicable instruction is violated. - Page 10 Caution In/output signal or communication cable should be at least 100mm apart from high-voltage/power wires. Otherwise, it may cause erroneous output/operation. Use the HMI in an environment that meets the general specification contained in this manual or datasheet. Otherwise, it could result in electric shock, fire, erroneous operation or deterioration.
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Page 11: Revision History
1. Basic System Configuration Revision History Version Date Remarks Page V1.0 2015.07 1. First Edition... -
Page 12: Basic System Configuration
1. Basic System Configuration Basic System Configuration The following information should be checked in advance before the diagnosis function and troubleshooting. 1.1 System Configuration 1.1.1 The name and function of each part Following contents are the name of parts and functions. Caution ... - Page 13 1. Basic System Configuration...
- Page 14 1. Basic System Configuration Name Description 1) Analog touch panel: User touch input Front view 2) LCD: screen indication Indicates operation status of device Normal RUN status (monitoring, downloading the project data) Green LED Status Initializing the status when booting (HMI does not operate) Error occurs (communication error, project data error)
- Page 15 1. Basic System Configuration Name Description Extension module Extension module fixation hall fixation hall RS-422/485 RS-422/485: PLC/control machine communication connector RS-232C connector RS-232C: PLC/control machine communication Ethernet: 10Base-T / 100Base-TX 1) Project data transmission Ethernet terminal 2) logging/recipe/alarm/screen data backup 3) machine software upgrade 4) PLC/control machine communication FG terminal...
- Page 16 1. Basic System Configuration XP30-BTE, XP30-TTE, XP40-TTA(TTE), XP50-TTE...
- Page 17 1. Basic System Configuration Name Description 1) Analog touch panel: User touch input Front view 2) LCD: screen display Indicates operation status of module. Normal RUN status (monitoring, downloading the project data) Green LED Status Initializing mode when booting (HMI does not Ready) Error occurs (communication error, project data error)
- Page 18 1. Basic System Configuration Name Description Panel fixed part XGT Panel is fixed at panel by bracket. Power terminal Prevention from electric shock cover 1) USB memory connection: logging/recipe/screen data backup 2) USB memory connection: project data transmission/backup USB interface 3) User interface connection: use of mouse/keyboard 4) Printer connection: printing is available Communication...
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Page 19: Safety Information When Using The Product
1. Basic System Configuration Remark Refer to XGT Panel communication User’s manual for the detailed information regarding communication wiring and connection. Refer to XGT panel hardware User’s manual for the detailed information regarding the installation. XP30-BTE, XP30 (50)-TTE, XP40-TTE (Economic models) do not support Ethernet communication. 1.1.2 Safety information when using the product ... - Page 20 Caution Do not drop the device or expose it to physical impact. Do not disassemble the device. If the device is disassembled the product warranty will be void and LSIS will not accept responsibility for damages. Do not allow objects, such as metal filings or cable off-cuts inside the product.
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Page 21: Troubleshooting
2. Troubleshooting Troubleshooting Following contents describe basic inspection and resolution method. Please contact or visit our service center to troubleshoot the problem if it is cannot be resolved. 2.1 System setting It describes the system configuration including XGT Panel’s touch setting, communication setting, and other settings If you click [Settings] button in XGT Panel menu page, you can set various options for XGT Panel 2.1.1 Touch Calibration... -
Page 22: Communication Setting
Communication parameters between XGT Panel and other devices can be set in XP-Builder. Please refer to XP-Builder User’s manual to set in detail. User’s manual can be downloaded on official webpage: http://www.lsis.com The basic information port settings and communication settings are as below: ... - Page 23 2. Troubleshooting RS422/485 Specification Port Description 3 Frame Ground 4 TX+ 1) Connector type: D-Sub 9P, female 2) Cable maximum length: 15m 5 TX- 3) Shielded cable recommended 6 Signal Ground 8 RX+ 9 RX- Ethernet Port Remark TTE and BTE type do not support Ethernet function...
- Page 24 2. Troubleshooting TTE and BTE (Terminal block type) Port Ethernet setting If you click [Ethernet Setting] button in [System Configuration], you can change IP in XGT Panel for Ethernet communication. Click [Set] button to change IP address, Subnet Mask and Gateway respectively. Please check the ‘Enable’...
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Page 25: Other Setting
2. Troubleshooting Remark We recommend the following method, when connecting with PC solely. 1) XGT Panel setting IP Address : 192.168.0.10 Subnet Mask : 255.255.255.0 Gateway : 192.168.0.1 2) PC setting IP Address : 192.168.0.11 Subnet Mask : 255.255.255.0 Gateway : 192.168.0.1 (Differentiate last value of two IP Address) * XP30-BTE, XP30(50)-TTE do not support Ethernet communication. - Page 26 2. Troubleshooting 3) Check “Reset USB Power” option and click [OK] button to complete setting This function is activated initially. If XGT Panel cannot recognize USB memory stick though this function was set, please deactivate the function and then check it again. If it is still cannot be recognized, there’s problem with the memory stick.
- Page 27 3) USB power limitation XP series HMI provide 2 USB Host port(Economic type provide 1 port), and each port limits 250mA current in it. The USB memory stick cannot be power supplied if the current over 250mA, hence please check the capability of your memory stick.
- Page 28 2. Troubleshooting If you input 10 in time value, backlight turns off after 10 minutes of no use. If you touch the panel, backlight turns off again. Contrast setting (only for XP30-BTA, BTE /DC) This setting is only available for mono type XP30-BTA/BTE. If you press [Contrast Setting] button on [System Configuration] screen, you can adjust mono LCD’s contrast..
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Page 29: Diagnosis
2. Troubleshooting 2.2 Diagnosis Following contents describe how to diagnose functions of XGT Panel like communication, screen and touch function. If you click [Diagnostics] button on the XGT Panel’s menu page, diagnosis page will shows up. 2.2.1 Communication Diagnosis If you click [Serial] button, you can diagnose serial ports of XGT Panel. XGT Panel support self-diagnosis function for serial ports and it is called ‘loop-back’... - Page 30 2. Troubleshooting (Connect pin No.2 and 6) RS-232C port loop back connector should be made as follows (Connect pin No. 2 and 3) (Connect TX and RX) RS-422/485 port loop back connector should be made as follows: (Connect pin No.4 and 8, pin No.5 and 9) (Connect TX+ and RX+, TX-and RX-) After connected loop-back terminal, select the port you want to inspect and then click ‘Test’.
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Page 31: Screen Diagnosis
2. Troubleshooting 2.2.2 Screen Diagnosis If you click [Screen] button, a red page will show up. And if you touch the screen, then the screens turn to green page. Similarly if you touch the screen on this diagnosis page, the screen will continuously change into diverse color with buzzer. -
Page 32: Battery Diagnosis
2. Troubleshooting 2.2.4 Battery Diagnosis Following content describes message popup function in XGT Panel when internal battery used up. If you set this function, XGT Panel can automatically diagnose when the battery is not available for use. Please refer to following steps to activate this function to protect unnecessary loss. -
Page 33: Troubleshooting When Fault Occurs
2. Troubleshooting 2.3 Troubleshooting when fault occurs 2.3.1 Booting Problem XGT Panel may have booting problems after power supplied In this case, please check the wire status of power supply and whether the power supply works normally If there’s no problem with the power supply, please refer to following content to troubleshoot. Fault phenomenon Cause Resolution... - Page 34 2. Troubleshooting Resolution – Set the dip switches Cause Please check the dip switches are set as following picture. XGT Panel does not set to booting mode...
- Page 35 Resolution – Engine file recover Fault phenomenon Initial startup file – HMIManager.exe might be damaged or deleted. Please replace or copy/paste the file into XGT Panel. The file can be download on LSIS official website: www.lsis.com Please refer to following step to troubleshoot. Figure...
- Page 36 (1) You can find HMIStartup.exe from XP-Builder installed folder – [Program files] -> [LSIS] -> [XP Builder 1.3x] -> [XP-Runtime], then you can see following 3 folders: These 3 folders are engine file for XGT Panel. (ECONOMIC is for BTE/TTE type) Please copy the Startup.exe from the folder, and paste it to your USB memory stick(Change the file name...
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Page 37: Touch Problem
2. Troubleshooting 2.3.2 Touch Problem Please confirm the protect sheet is removed before troubleshooting. Protect sheet is only for temporary protection. This is totally different from other devices like smart phone, hence please remove it before using XGT Panel. Regarding touch problems, please refer to following content to troubleshoot. Fault phenomenon Cause Resolution... -
Page 38: Communication Problem
XGT Panel is used together with other brand’s product, because of different communication specification. Following contents contain basic information for communication problem troubleshooting, hence please contact LSIS service center in detail or contact the customer hotline of other brand... -
Page 39: Maintenance
3. Maintenance Maintenance To keep the XGT Panel best, examine the XGT Panel. 3.1 Maintenance Because an error may be developed by environment, the periodic maintenance is needed. You should check the following categories once or twice every 6 months. Maintenance category Judgment standard Measure... -
Page 40: Periodical Maintenance
3. Maintenance 3.3 Periodical Maintenance Check the followings once or twice every six months and take measure. Maintenance category Maintenance method Judgment standard Measure Surrounding 0 ~ + 50℃ Modify it to meet temperature Measure through the general Surrounding temperature/Hygrometer 10 ~ 85%RH standard. -
Page 41: Error Code List
4. Error Code List Error Code List 4.1 Error Message during Execution of Program In case that problems occur during execution of XGT Panel including the start of device, diagnosis of device and environment setting, project download, monitoring of control device, and error messages occur as type of box. At this time the message indicates the code made by 4 digit number. - Page 42 4. Error Code List Error code Occurrence Object Error message Reason and measure location Type Address There is password in the each object. When editing the project downloaded in Switch 0x05 0x01 XGT Panel Invalid password. the present device, input the designated password at the project property information.
- Page 43 4. Error Code List Error code Occurrence Object Error message Reason and measure location Type Address This message shows up when making it There's no newly because there is no password 0x01 Builder Password File. setting file in the device. When making it newly, it is initialized with no password.
- Page 44 4. Error Code List Error code Occurrence Object Error message Reason and measure location Type Address In case that it can’t know information Failed to read Flash about memory status, download is 0x0A Builder memory information. stopped. If this problem is repeated, contact Customer Service Center.
- Page 45 4. Error Code List Error code Occurrence Object Error message Reason and measure location Type Address When downloading, the log data area in Failed to initialize the NV-RAM is initialized in case of selecting previous project’s the monitor LOGGING area in 0x15 XGT Panel NV-RAM.
- Page 46 4. Error Code List Error code Occurrence Object Error message Reason and measure location Type Address The project data was not downloaded Project data is not normally because of communication downloaded. Please error. Check the connection status of 0x1E XGT Panel download project communication cable and If this again.
- Page 47 4. Error Code List Error code Occurrence Object Error message Reason and measure location Type Address There is storage structure version information file. But when it can’t read Cannot read this file because of the device error, 0x59 XGT Panel download data downloading is stopped because it doesn’t know the version.
- Page 48 4. Error Code List Error code Occurrence Object Error message Reason and measure location Type Address The font file is not saved correctly. Save the project at the USB. Save the project Font file size is 0x63 XGT Panel at the USB. If this symptom is repeated, invalid.
- Page 49 4. Error Code List Error code Occurrence Object Error message Reason and measure location Type Address In the present XGT Panel the new updated XGT Panel software’s name cannot be changed. After rebooting the XGT Panel, update again. When rebooting, if you can’t start engine, Failed to rename delete 0x05...
- Page 50 4. Error Code List Error code Occurrence Object Error message Reason and measure location Type Address The version information list to update is empty. Check the module folder newly designated at XP-Builder and if there is There's no file to 0x24 XP-Builder no error, download XGT Panel module...
- Page 51 4. Error Code List Error code Occurrence Object Error message Reason and measure location Type Address To reboot the engine is not available because of wrong file which is developed by downloading wrong module or communication error. Touch Current state is not 0x2C XGT Panel \\FlashDisk\LSISProduct\Update.exe and...
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Questions and answers
I have a problem XP30-TTA status [1:1]PLC[0]:[Timeout] on monitor, I already check connection on XP30 and PLC XGB. the both a same IP address XP30 IP 192.168.10.34 and PLC XGB IP 192.168.10.100, Please help me,
The status [1:1]PLC[0]:[Timeout] error on the LSIS XP30-TTA indicates a communication timeout between the XGT Panel and the connected PLC. This means the panel is not receiving a response from the PLC within the expected time.
To resolve this error:
1. Check the communication cable connection between the panel and the PLC.
2. Verify the communication settings (e.g., baud rate, parity, stop bits) on both the panel and the PLC to ensure they match.
3. Test the communication port using the method described on page 29 of the manual.
4. If using RS232, refer to troubleshooting steps on page 37.
5. Make sure the correct PLC type and address are configured in the project settings.
If the issue persists, replace the cable or test with another PLC to isolate the fault.
This answer is automatically generated