Faqs - technetix t-box User Manual

11 FAQs

Here you'll find the answers to some of our most commonly raised questions:
What to do if I have a broken battery?
If your device is faulty or stopped working, please contact: customer.service.vdl@technetix.com and we can
arrange a new one for you.
Where do I find the latest software updates?
Software updates can be found via our website: emea.technetix.com/en/t-box
Where do I report bugs?
If you have any issues with the t-box software, we would like to hear. Please contact: customer.service.vdl@technetix.com
Where can I find the datasheet?
This can be found on the technetix website: emea.technetix.com/en/t-box
On a very hot day my t-box has stopped working?
In line with all other Li-Ion powered devices (e.g. smartphones, laptops) the t-box must not be stored in an environment
above +60ºC. If it has and stopped working, please store out of direct sunlight and wait for it to cool down.
Where do I get support if I have any questions?
If you need any technical assistance, we're happy to help. Please contact: customer.service.vdl@technetix.com
24 Technetix Group Limited