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PL4901/PL5501/PL5502
LCD Monitor
User Manual

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Summary of Contents for BenQ PL4901

  • Page 1 PL4901/PL5501/PL5502 LCD Monitor User Manual...
  • Page 2 Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
  • Page 3: Product Support

    Please visit the website for the latest version of this document and other product information. Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. - User manual and related document: www.BenQ.com...
  • Page 4: Table Of Contents

    Important safety instructions..........7 Notes on the LCD panel of this display ........7 Safety notice for remote control ..........8 Battery safety notice ..............8 BenQ ecoFACTS................9 Package contents ............... 10 Setting up the display............11 Installation Notes................11 Mounting on a wall ...............
  • Page 5 Table of Contents Operations- RS232............... 29 Operations- LAN................33 Troubleshooting ................34 Product information............35 Specifications ................. 35 USB device compatibility ............36 Dimensions ..................37 Supported input signal resolution..........40 1/11/21...
  • Page 6: Safety Warnings And Precautions

    Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords The lightning flash with arrowhead used with the equipment must have symbol, within an equilateral triangle, is...
  • Page 7: Important Safety Instructions

    Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  • Page 8: Safety Notice For Remote Control

    Important safety instructions • LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are also susceptible to 'screen burn-in' or 'image retention' which can be found on the screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, fixed/inactive text or icons) for more than two hours.
  • Page 9: Benq Ecofacts

    Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...
  • Page 10: Package Contents

    Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. Gap inspection pad x LCD display Remote control Quick start guide AAA battery x 2 Power cord x 1 HDMI cable x 1 DVI cable x 1 RS232/IR loop...
  • Page 11: Setting Up The Display

    3000m, some abnormalities may be experienced. Mounting on a wall VESA Standard: PL4901: 600 x 400 (4 - M6 x 40L) PL5501: 600 x 400 (4 - M6 x 40L) PL5502: 600 x 400 (4 - M6 x 40L) To mount this display to a wall, you will have to obtain a standard wall-mounting kit (commercially available).
  • Page 12: Ventilation Requirements For Enclosure Locating

    Setting up the display PL5502 5. Install the wall mounting bracket on the display and attach the display to Thickness the wall according to the mounting of the wall bracket’s instructions. The length of mounting the screw should exceed the thickness display of the wall mounting bracket, please bracket...
  • Page 13: Mounting In Portrait Position

    Setting up the display Mounting in Portrait Position The display (PL4901/PL5501/PL5502) can be installed in portrait position and rotated 90 degrees anticlockwise.
  • Page 14: Parts Of The Display And Their Functions

    Parts of the display and their functions Parts of the display and their functions Input/output terminals AC IN RS232 IN/OUT AUDIO AUDIO USB2.0 HDMI1 HDMI2 DP-IN DVI-D_IN DVI-D_OUT RS232/LAN/NC Name Description RS232(IN/OUT) Serial interface, used for mutual transfer of data between devices. LAN command transfer only.
  • Page 15: Remote Control

    Parts of the display and their functions Remote control ID Setting Press and enter the corresponding code to control individual display in daisy chain. Power button Turn the display on or off. / OK     Scroll through settings and options in the OSD menu.
  • Page 16: Using The Remote Control

    Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment.
  • Page 17: Connection

    Connection Connection IR and display control daisy chain connection Connect the LAN cable from the RS232 OUT of Display 1 to the RS232 IN of Display 2. It is for command sending and IR loop through. Display 2 Display 1 RS232 IN RS232 OUT External IR receiver...
  • Page 18: Configuration And Calibration Tool Control

    Connection Configuration and calibration tool control RS232 • Connect the RJ45 - RS232 cable to the RS232 - USB cable with computer for RS232 control. • Make sure the dip switch is in RS232. RS232 IN • Connect the LAN cable from the display LAN port to a router. •...
  • Page 19: Video In Connection

    Connection Video In connection • Connect the DVI out of Display 1 to the DVI in of Display 2. DVI daisy chain supports up to 12 displays without splitter. Display 2 Display 1 DVI IN DVI OUT • DVI daisy chain supports DVI/HDMI 2/DP source in. DVI IN DVI IN DP IN...
  • Page 20 Connection HDMI 2 IN HDMI HDMI2 IN HDMI 1 does not support DVI daisy chain.
  • Page 21: Connecting Power

    Connection Connecting the multimedia inputs To view multimedia files on the USB flash drive, plug the USB flash drive in the USB port. USB flash drive USB 2.0 standard spec is 0.5A. Connecting power Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch).
  • Page 22: Basic Operations

    Basic operations Basic operations Turning the display on or off 1. Be sure to follow the instruction of Connecting power on page 2. Before turning on the display, make sure the Power switch is set to ON. The system will enter standby mode. Power Switch The display’s standby mode still consumes power.
  • Page 23: Software Update Procedure

    Basic operations Software update procedure 1. Save the updated file to the USB root folder. 2. Change the file name to “Merge.bin”. 3. Insert the USB, and go to OSD setting > Device setup, click Software update to initiate update procedure. OSD Setting Picture Menu...
  • Page 24 Basic operations Device Setup Menu Description OSD language English/French/Spanish/Portuguese/Italian/German/Russian/ Chinese Menu Adjust transparency level. Options are 0/25/50/75/100%. transparency Adjust menu timeout period. Options are 5/15/30/45/60 Menu timeout seconds. Click to initiate the update procedure. Software update Restore default Set the video wall back to the default setting. settings Restore default Select black/blue back ground color for the display while there...
  • Page 25 Basic operations Bezel Select ON to initiate compensation. compensation Change power on logo procedure: Panel settings 1. Save the picture to the USB root folder. The resolution must be 1920 x 1080, and the file must be under100 KB. 2. Insert the USB, then click “Custom logo”. Scene settings •...
  • Page 26: Color Calibration & Video Wall Setup Software

    Color calibration & video wall setup software Color calibration & video wall setup software The uniformity in image representation is a vital element in creating a video wall that consists of multiple displays. However, due to factors like component variation and aging, it is inevitable for each display to produce images with slight differences in color and luminance even when related settings are identical among all displays.
  • Page 27 Color calibration & video wall setup software DVI IN DVI IN DP IN DP IN - Connect the DVI out of Display 1 to the DVI in of Display 2. DVI daisy chain supports up to 12 displays without splitter. Display 2 Display 1 DVI OUT...
  • Page 28 Color calibration & video wall setup software - Connect the laptop to the RS232 IN of the first display via RS232-USB cable and RJ45-RS232 cable. RS232 IN - Make sure the dip switch is in RS232. - Connect the RS232 OUT of Display 1 to RS232 IN of Display 2 via LAN cable. Display 2 Display 1 RS232 IN...
  • Page 29: Operations- Rs232

    Color calibration & video wall setup software Operations- RS232 Link Setup (communication setup) 1. Select COM, choose the corresponding COM Port, then click Connect. 2. Plug in i1D3 color meter and click Connect. 3. Select single/multiple displays. 4. Enter total units of video wall. 5.
  • Page 30 Color calibration & video wall setup software 4. The calibrated parameters will be shown in the table. Click Save to store the calibrated parameters into the display. 5. Follow the instruction to perform calibration at the next display if needed. If the program window has been moved, click on the bullseye button at the upper-right corner to automatically re-adjust the window back to center.
  • Page 31 Color calibration & video wall setup software Control (video wall configuration) Video wall composition To initiate video wall, circle the target displays, and click Videowall on. Name Description Source/Display Switch input source, and enable/disable video wall tiling. Power/Backlight Turn ON/OFF the backlight and main power.
  • Page 32 Color calibration & video wall setup software Name Description Remote/Scene Edit/save video wall scene and call virtual remote control.
  • Page 33: Operations- Lan

    Color calibration & video wall setup software Operations- LAN Link Setup (communication setup) 1. Follow the configuration and calibration tool control Connection. Refer to LAN on page 18 for more information. 2. Select LAN, then click Set. A search window will pop out. 3.
  • Page 34: Troubleshooting

    Color calibration & video wall setup software Troubleshooting If you encounter problems during calibration, please refer to the following troubleshooting tips to try to solve the problems by yourself. If the problem persists, please contact BenQ Customer Support for help. Problem Solution Check the following: •...
  • Page 35: Product Information

    External speaker out (L/R) Command/IR RS232 out×1 Audio W (Amp) 8W×2 Audio Internal speaker Supply 100 - 240 V AC, 50/60 Hz Maximum (Watt) PL4901: 160W, PL5501: 210W, PL5502: 245W Power Typical (Watt) PL4901: 150W, PL5501: 195W, PL5502: 225W Consumption Standby ≤ 0.5W...
  • Page 36: Usb Device Compatibility

    C ~ 60 10% ~ 90% RH Non-Condensing Storage Humidity (without condensation) Display Orientation Landscape / Portrait Weight (without packing / PL4901: 23.6/35.8 with packing) (kg) PL5501: 28.1/39.0, PL5502: 23.5/35.5 PL4901: 1078.4×608.5×117.4 Dimensions (W x H x D) PL5501: 1213.5×684.3×122.9 (mm) Mechanical PL5502: 1210.5×681.2×121.1...
  • Page 37: Dimensions

    Product information Dimensions PL4901 Unit: mm...
  • Page 38 Product information PL5501 Unit: mm...
  • Page 39 Product information PL5502 Unit: mm...
  • Page 40: Supported Input Signal Resolution

    Product information Supported input signal resolution Input source Resolution HDMI2.0 640 x 480 @ 60Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 1024 x 768 @ 60Hz 1280 × 720 @ 60Hz 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz...

This manual is also suitable for:

Pl5501Pl5502

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