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PL4901/PL5501/PL5502 LCD Monitor User Manual...
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Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
Please visit the website for the latest version of this document and other product information. Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. - User manual and related document: www.BenQ.com...
Important safety instructions..........7 Notes on the LCD panel of this display ........7 Safety notice for remote control ..........8 Battery safety notice ..............8 BenQ ecoFACTS................9 Package contents ............... 10 Setting up the display............11 Installation Notes................11 Mounting on a wall ...............
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Table of Contents Operations- RS232............... 29 Operations- LAN................33 Troubleshooting ................34 Product information............35 Specifications ................. 35 USB device compatibility ............36 Dimensions ..................37 Supported input signal resolution..........40 1/11/21...
Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords The lightning flash with arrowhead used with the equipment must have symbol, within an equilateral triangle, is...
Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
Important safety instructions • LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are also susceptible to 'screen burn-in' or 'image retention' which can be found on the screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, fixed/inactive text or icons) for more than two hours.
Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...
Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. Gap inspection pad x LCD display Remote control Quick start guide AAA battery x 2 Power cord x 1 HDMI cable x 1 DVI cable x 1 RS232/IR loop...
3000m, some abnormalities may be experienced. Mounting on a wall VESA Standard: PL4901: 600 x 400 (4 - M6 x 40L) PL5501: 600 x 400 (4 - M6 x 40L) PL5502: 600 x 400 (4 - M6 x 40L) To mount this display to a wall, you will have to obtain a standard wall-mounting kit (commercially available).
Setting up the display PL5502 5. Install the wall mounting bracket on the display and attach the display to Thickness the wall according to the mounting of the wall bracket’s instructions. The length of mounting the screw should exceed the thickness display of the wall mounting bracket, please bracket...
Setting up the display Mounting in Portrait Position The display (PL4901/PL5501/PL5502) can be installed in portrait position and rotated 90 degrees anticlockwise.
Parts of the display and their functions Parts of the display and their functions Input/output terminals AC IN RS232 IN/OUT AUDIO AUDIO USB2.0 HDMI1 HDMI2 DP-IN DVI-D_IN DVI-D_OUT RS232/LAN/NC Name Description RS232(IN/OUT) Serial interface, used for mutual transfer of data between devices. LAN command transfer only.
Parts of the display and their functions Remote control ID Setting Press and enter the corresponding code to control individual display in daisy chain. Power button Turn the display on or off. / OK Scroll through settings and options in the OSD menu.
Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment.
Connection Connection IR and display control daisy chain connection Connect the LAN cable from the RS232 OUT of Display 1 to the RS232 IN of Display 2. It is for command sending and IR loop through. Display 2 Display 1 RS232 IN RS232 OUT External IR receiver...
Connection Configuration and calibration tool control RS232 • Connect the RJ45 - RS232 cable to the RS232 - USB cable with computer for RS232 control. • Make sure the dip switch is in RS232. RS232 IN • Connect the LAN cable from the display LAN port to a router. •...
Connection Video In connection • Connect the DVI out of Display 1 to the DVI in of Display 2. DVI daisy chain supports up to 12 displays without splitter. Display 2 Display 1 DVI IN DVI OUT • DVI daisy chain supports DVI/HDMI 2/DP source in. DVI IN DVI IN DP IN...
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Connection HDMI 2 IN HDMI HDMI2 IN HDMI 1 does not support DVI daisy chain.
Connection Connecting the multimedia inputs To view multimedia files on the USB flash drive, plug the USB flash drive in the USB port. USB flash drive USB 2.0 standard spec is 0.5A. Connecting power Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch).
Basic operations Basic operations Turning the display on or off 1. Be sure to follow the instruction of Connecting power on page 2. Before turning on the display, make sure the Power switch is set to ON. The system will enter standby mode. Power Switch The display’s standby mode still consumes power.
Basic operations Software update procedure 1. Save the updated file to the USB root folder. 2. Change the file name to “Merge.bin”. 3. Insert the USB, and go to OSD setting > Device setup, click Software update to initiate update procedure. OSD Setting Picture Menu...
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Basic operations Device Setup Menu Description OSD language English/French/Spanish/Portuguese/Italian/German/Russian/ Chinese Menu Adjust transparency level. Options are 0/25/50/75/100%. transparency Adjust menu timeout period. Options are 5/15/30/45/60 Menu timeout seconds. Click to initiate the update procedure. Software update Restore default Set the video wall back to the default setting. settings Restore default Select black/blue back ground color for the display while there...
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Basic operations Bezel Select ON to initiate compensation. compensation Change power on logo procedure: Panel settings 1. Save the picture to the USB root folder. The resolution must be 1920 x 1080, and the file must be under100 KB. 2. Insert the USB, then click “Custom logo”. Scene settings •...
Color calibration & video wall setup software Color calibration & video wall setup software The uniformity in image representation is a vital element in creating a video wall that consists of multiple displays. However, due to factors like component variation and aging, it is inevitable for each display to produce images with slight differences in color and luminance even when related settings are identical among all displays.
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Color calibration & video wall setup software DVI IN DVI IN DP IN DP IN - Connect the DVI out of Display 1 to the DVI in of Display 2. DVI daisy chain supports up to 12 displays without splitter. Display 2 Display 1 DVI OUT...
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Color calibration & video wall setup software - Connect the laptop to the RS232 IN of the first display via RS232-USB cable and RJ45-RS232 cable. RS232 IN - Make sure the dip switch is in RS232. - Connect the RS232 OUT of Display 1 to RS232 IN of Display 2 via LAN cable. Display 2 Display 1 RS232 IN...
Color calibration & video wall setup software Operations- RS232 Link Setup (communication setup) 1. Select COM, choose the corresponding COM Port, then click Connect. 2. Plug in i1D3 color meter and click Connect. 3. Select single/multiple displays. 4. Enter total units of video wall. 5.
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Color calibration & video wall setup software 4. The calibrated parameters will be shown in the table. Click Save to store the calibrated parameters into the display. 5. Follow the instruction to perform calibration at the next display if needed. If the program window has been moved, click on the bullseye button at the upper-right corner to automatically re-adjust the window back to center.
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Color calibration & video wall setup software Control (video wall configuration) Video wall composition To initiate video wall, circle the target displays, and click Videowall on. Name Description Source/Display Switch input source, and enable/disable video wall tiling. Power/Backlight Turn ON/OFF the backlight and main power.
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Color calibration & video wall setup software Name Description Remote/Scene Edit/save video wall scene and call virtual remote control.
Color calibration & video wall setup software Operations- LAN Link Setup (communication setup) 1. Follow the configuration and calibration tool control Connection. Refer to LAN on page 18 for more information. 2. Select LAN, then click Set. A search window will pop out. 3.
Color calibration & video wall setup software Troubleshooting If you encounter problems during calibration, please refer to the following troubleshooting tips to try to solve the problems by yourself. If the problem persists, please contact BenQ Customer Support for help. Problem Solution Check the following: •...
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