Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for ENVO D35
Summary of Contents for ENVO D35
- Page 1 D35 ST EBIKE U S E R M A N U A L +1 (604) 423-3381 E N V O D R I V E .C O M...
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Page 2: Table Of Contents
7.5. Changing Disc Pads 3 . P R O D U C T D E S C R I P T I O N 7.6. Changing Brake Fluid 3.1. ENVO D35 Components 8. TR ANSPORTATION & STOR AGE 47 3.2. ENVO D35 Specifications 3.3. -
Page 3: Introduction
W E L C O M E T O T H E E N V O FA M I LY Thank you for choosing an ENVO Electric Bike. As a leader in electric bike design and distribution in Canada, we are passionate about our customers riding their bikes more and driving their cars less. -
Page 4: Safety & General Tips
If at any point ENVO Drive Systems is asked to implement upgrades, we will notify you if the modifications exceed street legal limits •... -
Page 5: Rules Of The Road
2 . 2 . R U L E S O F T H E R O A D Failure to follow recommendations outlined in this section may cause damage to property, injury, or even death. • Always obey all the traffic rules, regulations, signs, and signals •... -
Page 6: Before Your First Ride
If you have an impairment or disability such as visual impairment, hearing impairment, physical impairment, cognitive impairment, and/or a seizure disorder, consult your physician before riding any ENVO Drive Systems product • Before going on your first ebike adventure, take time to get familiar with your ebike •... -
Page 7: Battery & Charger Safety
Take care of the pins. Always be gentle when pulling the charging pin out. Rough use of the pins can cause irreversible damage to the pins and battery • Always use the charger provided by ENVO for the ENVO battery • Make sure you always seal the USB port when not in use •... -
Page 8: First Charge
Do not use the ENVO battery charger for any purpose other than charging your ebike. Do not use the ENVO battery as a power source for any other devices than your ENVO ebike. If you do so the warranty will not be applicable, and ENVO Drive Systems will not be liable for any damage to the system or injury to the persons. -
Page 9: Battery Removal & Installation
2 . 6 . B AT T E R Y R E M O VA L & I N S TA L L AT I O N Figure 2C B AT T E R Y R E M O VA L •... -
Page 10: Charging Your Battery
70% of its capacity for about 500 full discharge/recharge cycles. As capacity diminishes, you will notice a gradual drop off in max range capability. When range falls to an unacceptable level, contact your local ENVO dealer to purchase a new battery. -
Page 11: Battery Transport
Batteries should never be thrown in the garbage • Contact ENVO for more information about how to recycle your batteries Disposing of Lithium-Ion batteries incorrectly can allow moisture and oxygen to enter the battery. This can lead to the oxidation of lithium components and which can cause a heat reaction that may include fire or explosion. -
Page 12: General Riding Tips
2 . 1 1 . G E N E R A L R I D I N G T I P S Read, understand, and follow all of the instructions and safety precautions in this manual. Electric Bikes can be dangerous to use. The user or consumer assumes all risk of personal injuries, damage, or failure of the bicycle or system and all other losses or damages to themselves and others and to any property, arising out of or as a result of using the bicycle. - Page 13 • Always ride at a speed that’s appropriate for the conditions. Higher speed means higher risk • Ensure brakes and motor cut off switch are working prior to every ride • Ensure nothing is loose (ie bolts, battery, wheels, pedals, and handlebar) and everything is secured on the bike prior to every ride •...
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Page 14: Bike Fit
• At temperatures below -10°C the motor grease might be too stiff for sudden throttle, high speed and high-power rides. Give the motor some low speed and low power spins and warm up the gears before going full power • Avoid changing gears very rapidly from first gear to the last gear, or vice versa. -
Page 15: Safe Operating Conditions
2 .13 . 2 . W E I G H T C A PA C I T Y • ENVO D35 and ENVO ST eBikes are designed with a maximum weight capacity of 130kg. The rear rack maximum weight capacity of a is 20kg. Exceeding the maximum weight capacity can result in damage to the bike, which can lead to serious injury or death 2 .13 . -
Page 16: Product Description
3. PRODUCT DESCRIPTION 3 . 1 E N V O D 3 5 C O M P O N E N T S Display Unit Disk Brake Caliper Keypad Front Fender Brace Handlebars Front Fender Brakes Controller Handlebar Adjustment Bolt Battery Headset Pedal... -
Page 17: Envo D35 Specifications
3 . 2 . E N V O D 3 5 S P E C I F I C AT I O N S Model: ENVO D35 Saddle: vinyl top cover, padded with PU, with black ABS, VELO Frame: 27.5″×1.95″, Hydroformed Alloy 6061 TIG welded Front Light: battery light, AXENDO 60... -
Page 18: Envo St Components
3 . 3 . E N V O S T C O M P O N E N T S Display Unit Disk Brake Caliper Keypad Front Fender Brace Handlebars Front Fender Brakes Controller Handlebar Adjustment Bolt Battery Headset Pedal Top Cap Crank Arm Brake cables, shifter cables and electric... -
Page 19: Envo St Specifications
3 . 4 . E N V O S T S P E C I F I C AT I O N S Model: ENVO ST Tire: 27.5″×1.95″, black, with AV butyle tube, CSR/ Chaoyang/Kenda Frame: 27.5″×1.95″, Hydroformed Alloy 6061 TIG... -
Page 20: Product Features
3 . 5 . 2 . E N V O D 3 5 & E N V O S T • ENVO bikes are equipped with a high torque, geared hub motor. The motor sits in the middle of the rear wheel. The motor’s axle is held fixed in the rear drop out, and internal electronics spin its shell. -
Page 21: Assembly Instructions
4. ASSEMBLY INSTRUCTIONS 4 . 1 . G E N E R A L R E Q U I R E M E N T S Products listed in your order need to be installed professionally, as they require fine-tuning and adjustment after installation. -
Page 22: Assembly & Installation
4 . 5 . A S S E M B LY & I N S TA L L AT I O N Figure 4A 4 . 5 .1. F R O N T W H E E L M O U N T I N G •... - Page 23 Figure 4E 4 . 5 . 2 . E N V O D 3 5 H A N D L E B A R A S S E M B LY • Remove the four Allen bolts and remove the clamp Figure 4E •...
- Page 24 Figure 4I 4 . 5 . 3 . E N V O S T H A N D L E B A R A S S E M B LY • Remove the two Allen bolts on the handlebar to loosen it up Figure 4I •...
- Page 25 Figure 4L 4 . 5 . 4 . L A M P A N D F R O N T F E N D E R M O U N T I N G • Remove the Allen bolt Figure 4L •...
- Page 26 Figure 4P 4 . 5 .6 . P E D A L I N S TA L L AT I O N • Take the pedals out of the box • Apply a small amount of grease to the screw portion of the pedal •...
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Page 27: Torque Chart
4 . 6 . T O R Q U E C H A R T C O M P O N E N T T O R Q U E Front wheel Axle Quick Release closed cam system Rear Hub cone locking nut Pedal 30 Nm Kickstand... -
Page 28: O P E R At I N G Y O U R P R O D U C
Your ENVO Electric Bike LCD meter monitors pedal assist, speed, odometer, trip distance, riding time, and battery energy level. To turn the meter on, press and hold the Power button for 1 second. Make sure the battery is fully inserted into the ENVO Electric Bike, and the on/off switch is “ON”... -
Page 29: Activating System Lights
Please make sure you keep the LCD Display in a safe place (in a closed environment) and away from children. The display has a small battery inside, which has to be charged fully. If by accident someone applies throttle, the motor may get activated. ENVO drives will not be liable for any consequences. -
Page 30: Lcd Meter Programming & Use
5 . 3 . L C D M E T E R P R O G R A M M I N G A N D U S E Your LCD Display comes pre-programmed with the ideal settings. If you accidentally change something, or something is not working correctly, or you would like to change something. - Page 31 The default settings of the bike are shown in the picture. Using the system menu, you can choose between metric and imperial units. The brightness of the LCD display can be set between 1-5 level. The Auto-off function turns off the display after a set value of minutes. You can also turn it off to keep the display on indefinitely.
- Page 32 To enter the Advance settings, you need to input the default password “1919”. The speed limit on your ebike is set between 35-38 km/h as the default value. Although the maximum permissible speed for ebikes is 32km/h in Canada, this value is set slightly higher than the limit because the loaded speed will always be lower than this maximum value.
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Page 33: Hand Throttle Control
When the pedal-assist mode is set to “1 or higher”, the throttle will accelerate the bike forward. You control the throttle by pushing on the thumb attachment. The farther the throttle switch is from its resting position; the more power is delivered to the motor to accelerate the ENVO Electric Bike •... - Page 34 • Make sure that the brake lever does not contact the handlebar when full hand pressure is applied. If so, then the brakes must be adjusted by increasing the tension on the cable • You may also adjust the reach on your levers by tuning the screw shown Figure 5F Figure 5F •...
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Page 35: Operating Range
5 . 6 . O P E R AT I N G R A N G E Expect a range of about 70 km with medium motor use, flat ground, light wind and for an average weight person. The range on ebikes can vary greatly and are heavily dependent on these factors: •... -
Page 36: Preride Checklist
5 . 8 . P R E - R I D E C H E C K L I S T Check if all the fasteners are tightened and not loose Check that brakes are functioning properly and that brake pads are positioned correctly Check alignment of handlebar and wheel Check tires are inflated with the correct pressure (3-4 bars) Check that tires have a good threat and no excessive wear... -
Page 37: Accessories
6 . 2 . B I K E R A C K A D A P T O R - E N V O S T O N LY • At ENVO we sell a bike rack adaptor • These adaptors make it possible to place your step-through bike on your bike rack and take it on your next outdoor adventure •... -
Page 38: M A I N T E N A N C E & R E Pa I
• ENVO bikes have two ways of securing the wheels – front wheels are secured using the hollow axle with a shaft (“skewer”) running through it which has an adjustable tension nut on one end and an over –center cam on the other. -
Page 39: In Case Of Accident
6. Realign the components if necessary and carefully tighten the bolts to ensure reliable clamping of the components. The maximum torque values are printed directly on the components and/or specified in the enclosed operating instructions. If neither are available, contact ENVO support for assistance 7. - Page 40 16. At no time should you make any modifications to your ebikes electrical systems, unless they are explicitly approved by the manufacturer in writing 17. Contact your dealer or ENVO support for repairs and replacement parts in case of damage EN VO D 35 | S T EBIKE M AN UA L...
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Page 41: Troubleshooting Table
7 . 3 . T R O U B L E S H O OT I N G TA B L E For any additional troubleshooting help, refer to support.envodrive.com or contact your local ENVO Electric Bike dealer. C O MP ONENT... - Page 42 Pedal Assist System is on, Pedal PAS sensor is Check wires and Assist is not working, disconnected connections or restore but the throttle is parameters to default working Throttle System is on and the Throttle has a connection Check connections throttle not working issues but the Pedal Assist is...
- Page 43 Error 30H Occurs when green pin Check the connection, connection comes loose Pins should be or disconnected, or pins straight, recconnect if become bent disconnected Gear shifter Gears skipping Derailleur not in optimal Adjust derailleur position for gear position with barrel adjuster located on the shifter Brakes...
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Page 44: Recommended Service Intervals
7 . 4 . R E C O M M E N D E D S E R V I C E I N T E R VA L S It is important to inspect and service the electric bike to maintain optimal performance. The recommended service is only a guideline, every bike is used differently, and its wear and tear are accordingly. -
Page 45: Changing Disc Pads
7 . 5 . C H A N G I N G D I S C PA D S Figure 7A • Remove bolts securing calipers • Remove pad retainer bolt • Remove the disc pad pin • Remove used disc pads and use flat screwdriver to push caliper pistons fully back •... - Page 46 • Connect the other syringe with adaptor to brake master Figure 7E cylinder. Pump the syringe at caliper side to inject brake fluid into the system until fluid flows into the other syringe at the side and both syringes have roughly equal amount of brake fluid.
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Page 47: Transportation & Storage
8. TRANSPORTATION & STORAGE 8 . 1 . T R A N S P O R TAT I O N • Please remove the battery and turn it off before transporting the bike. Batteries are not designed to be on the bike while being transported •... - Page 48 I M P O R TA N T N O T E : ENVO does not offer tune-up and bike mechanical services beyond limited installation or repairs of electrical system. Changing settings on the controller from the default manufacturer suggestion settings may cause damage the ebike components.
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Page 49: Registering Product Warranty
9 . 3 . E X C L U S I O N S ENVO is released and discharged of any liability for any damages, injuries or claims occurring as a result of neglect, the owner is responsible for the maintenance and safety of all structural and mechanical components of their ebike such as brakes, headset, forks, etc. - Page 50 • In case the issue is not diagnosed by standard ways; for our hub motor kits, ENVO ebikes, and other house brand products, since the electrical system is modular and has easy access. We would be able to easily send you replacement parts such as a controller to swap and test and return the defective one.
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Page 51: Contact
CONTACT L O C AT I O N ENVO Drive Systems Inc. 1685 Ingleton Avenue Burnaby, BC V5C 3V6 Canada B U S I N E S S H O U R S Monday – Friday: 10am – 5pm PST Saturday: 11am –...
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