Troubleshooting - Tacony Baby Lock Gallant Instruction And Reference Manual

Troubleshooting

You can correct many problems on your own. If you need additional help, contact your local, authorized
Baby Lock retailer who supports you and your machine. You can also contact Baby Lock Product Support at
800-313-4110 or www.babylock.com/support/contact.
First check the following:
1. The AC power cord is properly connected (at both ends) and the power switch is turned on.
2. Confirm that all cables are properly seated into their connections.
3. Turn off the machine completely. Wait for at least ten seconds and then turn it back on.
If the above checks do not solve the problem, refer to the information below.
Skipped Stitches
The needle is damaged, dull,
bent, or installed improperly
Incorrect needle size
Fabric is too tight on the frame
Thread tension too tight
Improper threading
Corrective Measure(s)
• Replace the needle often, normally once or twice per day for
continuous quilting or at least once per quilt. Use only the
recommended needle system.
• Always change the needle if the needle has struck any hard object
such as a pin. The tip of the needle can become damaged or
burred, resulting in fabric damage, as well as skipped stitches,
thread breakage, or shredding.
• Always change the needle if it has been hit, bumped or pulled off
center while maneuvering the machine over the quilt. A slightly
bent needle can be a major cause of skipped stitches.
• Use the proper size needle for the job. Start with matching the
needle size with the thread; consult the chart on your Gallant
Quick Reference Card. Some battings and fabrics used in quilting
may require a larger size needle.
• You will need to experiment to determine which works best with
your combination of fabric, thread, and batting.
• Loosen the fabric tension on the frame. Fabric that is tensioned
too tightly causes the fabric to bounce while quilting. This can
result in skipped stitches.
• Check bobbin case tension and then check top thread tension.
For more information about adjusting tension, see Bobbin and
Bobbin Tension in the Using Your Machine section of this manual.
• Ensure that the machine is threaded correctly. Refer to your
Gallant Quick Reference Card if needed.
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Gallant User Manual