Acer Aspire 6600 User Manual page 18

My keyboard doesn't work.
1 • Press the Caps Lock key several times to see if the keyboard
LED light turns on and off.
2 • If it does not, make sure the keyboard cable is securely
plugged into the back of your computer.
3 • If the problem persists, call Acer Technical Support.
My modem connects, but there's no dial tone.
1 • Check to see if the phone lines (in and out) are properly
connected–sometimes the line to the phone and the line to
the wall jacks are reversed. If needed, refer to the Easy Setup
poster that came with your Acer computer.
2 • Ensure that all phones using this line have been hung up.
My modem does not work.
1 • Ensure that the line from the wall jack is plugged into the
jack on the back of the computer labeled Line or Wall.
2 • Ensure that the line from the wall jack to the computer is
tightly plugged in on each end.
3 • If the modem still doesn't work, disconnect any phones or
other equipment that may be on the same line.
4 • If the modem still doesn't work, temporarily disable any
special services on the line, such as call waiting.
My monitor remains dark when system is turned on
1 • Make sure that the monitor power indicator is lit.
2 • Check brightness and contrast settings.
3 • If the problem persists, ensure that the monitor is plugged
in and the cable from the monitor to the computer is securely
attached.
My monitor will not turn on.
1 • If the monitor Power button light is not lit, verify that the
monitor is plugged in to a power source.
2 • If the mon itor Power button light is lit, but is bl i n ki ng instead
of steady, verify that the mon itor video cable is fu lly con nected
to the com puter. If needed, refer to the Easy Setup poster.
3 • If the com puter Power button light is bl i n ki ng, press it once.
4 • If necessary, unplug the computer and monitor, then
inspect the monitor cable connector for bent or broken pins.
28
My mouse movement is erratic.
Clean your mouse:
1 • Turn the mouse upside down.
2 • Remove the ring holding the ball in place by turning it
counterclockwise.
3 • Use a lint-free cloth or a cotton swab dipped in rubbing
alcohol to clean all moving parts.
4 • Insert the ball back into the mouse and replace the ring,
making sure to turn the ring clockwise until it is securely back
in place.
My sound is bad or uneven or my system has no sound.
1 • Turn up the volume on the keyboard control. .
2 • In Windows Me, double-click on the Volume icon (located
near the clock in the taskbar) to verify that the volume control
is up and mute is not turned on, or use the volume knob on
your keyboard.
My system freezes.
If your system hangs up, or f reezes for some reason, you can re-
boot (restart) the computer by pressing the Ctrl+Alt+Del keys
simultaneously. Follow instructions on the screen.
If this does not successfully restart the system, you have anoth-
er option:
1 • Push the Power button on your computer, holding it in for
approximately four seconds or until your screen goes dark. This
will completely turn off your computer.
2 • Push the Power button again to tu rn the com puter back on .
Note: Whenever you reboot your system, you will lose any unsaved
data.
My floppy drive won't read my disk.
1 • Eject the disk from the floppy drive, then reinsert it and try
again.
2 • Verify that the disk is correctly formatted. You will lose any
data on this disk if you format it.
3 • Verify that the problem is the disk, not the drive, by check-
ing another floppy that you know is valid.
29
Need Help?