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Updated This article will explain to you how to turn the tracker on. If you have other questions on the Invoxia's GPS Tracker please click here. If your inquiry concerns other products please visit our Help Center. When the tracker is delivered, it comes inactive. In order to activate the device, you need to charge it beforehand.
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Updated This article will explain to you what are the different behaviors of the tracker's LED. If you have other questions on the Invoxia's GPS Tracker please click here. If your inquiry concerns other products please visit our Help Center.
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Updated This article will explain to you how to send a bug report from the mobile app (Android). If you have other questions on the Invoxia's GPS Tracker please click here. If your inquiry concerns other products please visit our Help Center.
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Click on "Contact us" Choose the type of request you wish to submit, enter your message and then click on send.
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You will receive a confirmation by email...
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How to contact support from the app (iOS) Caroline...
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Updated This article will explain to you how to send a bug report from the mobile app (iOS). If you have other questions on the Invoxia's GPS Tracker please click here. If your inquiry concerns other products please visit our Help Center.
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Click on the icon located on the top right side Click on "Feedback"...
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Select the subject and type your message...
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When you are done typing, click on "Send"...
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Your email will then be displayed on your smartphone, this will summarize your inquiry and some details linked to your user profile, then click "Send"...
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You will receive a confirmation by email...
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vWhat is the average battery life of the GPS Tracker? Karine...
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1 year ago Updated This article gives you all the information about the battery life of your GPS Tracker. If you have any further questions about the GPS tracker we invite you to click here. If your inquiry relates to other products, we invite you to visit our Help Center.
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You can check your coverage at this address: https://objenious.com/reseau/ Hilly, forested or mountainous areas do not allow optimal use of the Invoxia GPS Tracker. Why is there a button on the Tracker? Caroline ...
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The repercussions on the use of our services include: - Server error 500 during installation (between July 8, 6 pm and July 9, 2 pm.) - The tracker location is not updated in the Invoxia GPS application. - The location takes time to update in the Invoxia GPS application.
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(Timeout). The problem is now solved but requires a small manipulation on your part. You need to update the Invoxia GPS application from the Google Play Store. - The minimum version required for blocked people is 4.7.9. - Version 4.7.8 is sufficient for all owners of an Android 7.0 or later phone.
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