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How to turn the Tracker on ?
Caroline
2 years ago
Updated
This article will explain to you how to turn the tracker on. If you have other questions on the
Invoxia's GPS Tracker please click here. If your inquiry concerns other products please visit our
Help
Center.
When the tracker is delivered, it comes inactive. In order to activate the device, you need to
charge it beforehand. For that, please follow this step to step guide below:
The tracker uses a USB cable in order to charge (example below):
You can use the USB cable in 2 ways to charge your tracker:
Connect the cable to a standard USB charger (for example one use to charge
smartphones, egg: Samsung USB charger)
On a computer USB port
Please note that it is not possible to turn off the tracker. In order to reboot your tracker you
will need to remove the device from your user account.
What are the different behaviors of the
Tracker's LED?

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Summary of Contents for Invoxia LWT1_IVX_001

  • Page 1  Updated This article will explain to you how to turn the tracker on. If you have other questions on the Invoxia's GPS Tracker please click here. If your inquiry concerns other products please visit our Help Center. When the tracker is delivered, it comes inactive. In order to activate the device, you need to charge it beforehand.
  • Page 2  Updated This article will explain to you what are the different behaviors of the tracker's LED. If you have other questions on the Invoxia's GPS Tracker please click here. If your inquiry concerns other products please visit our Help Center.
  • Page 3 Updated This article will explain to you how to send a bug report from the mobile app (Android). If you have other questions on the Invoxia's GPS Tracker please click here. If your inquiry concerns other products please visit our Help Center.
  • Page 4  Click on "Contact us"  Choose the type of request you wish to submit, enter your message and then click on send.
  • Page 5  You will receive a confirmation by email...
  • Page 6 How to contact support from the app (iOS) Caroline...
  • Page 7 Updated This article will explain to you how to send a bug report from the mobile app (iOS). If you have other questions on the Invoxia's GPS Tracker please click here. If your inquiry concerns other products please visit our Help Center.
  • Page 8  Click on the icon located on the top right side  Click on "Feedback"...
  • Page 9  Select the subject and type your message...
  • Page 10  When you are done typing, click on "Send"...
  • Page 11  Your email will then be displayed on your smartphone, this will summarize your inquiry and some details linked to your user profile, then click "Send"...
  • Page 12  You will receive a confirmation by email...
  • Page 13 vWhat is the average battery life of the GPS Tracker? Karine...
  • Page 14  1 year ago  Updated This article gives you all the information about the battery life of your GPS Tracker. If you have any further questions about the GPS tracker we invite you to click here. If your inquiry relates to other products, we invite you to visit our Help Center.
  • Page 15 You can check your coverage at this address: https://objenious.com/reseau/ Hilly, forested or mountainous areas do not allow optimal use of the Invoxia GPS Tracker. Why is there a button on the Tracker? Caroline ...
  • Page 16 The repercussions on the use of our services include: - Server error 500 during installation (between July 8, 6 pm and July 9, 2 pm.) - The tracker location is not updated in the Invoxia GPS application. - The location takes time to update in the Invoxia GPS application.
  • Page 17 (Timeout). The problem is now solved but requires a small manipulation on your part. You need to update the Invoxia GPS application from the Google Play Store. - The minimum version required for blocked people is 4.7.9. - Version 4.7.8 is sufficient for all owners of an Android 7.0 or later phone.