Guarantee; After-Sales Service - Seiko G300 Instructions Manual

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Guarantee

Within one year from the date of purchase, we guarantee
free repair/adjustment ser vices against any defects
according to the following guarantee regulations, provided
that the watch was properly used as directed by this
instruction booklet.
■ Guarantee Coverage
・ Watch body （movement, case, glass）
■ Exceptions from Guarantee
In following cases, repair/adjustment ser vices will
be at cost even within the guarantee period or under
guarantee coverage:
・ Battery replacement and change of accessories
・ Troubles or damage caused by accidents or improper
usage
・ Scratches or grime caused by use
・ Problems and damage caused by acts of God, natural
disasters including fire, flood or earthquake
・ The certificate of guarantee is valid only if all the
necessary items are properly filled in. We will not
honor an altered or tampered certificate of guarantee
for free repair services.
Free repair services are guaranteed only under the period
and conditions specified in the certificate of guarantee. It
does not affect specific legal rights of a consumer.
■ Procedure to Claim Free Repair Services
・ For any defects under guarantee, submit the watch
together with the certificate of guarantee to the
retailer from whom the watch was purchased.
・ If repair services cannot be provided by the retailer
from whom the watch was purchased, contact SEIKO
CUSTOMER SERVICE CENTER. In this case, the
certificate of guarantee is also needed.
■ Other
・ Please understand that, when repairing, movements
may be replaced, and/or the case, panel, or glass
thereof may be repaired with alternative parts.

After-Sales Service

■ Repair Parts
・ The repair parts of this watch will be retained usually
for 7 years.
・ Some alternative par ts may be used for repair if
necessary.
■ Battery Replacement
・ Because this watch has a special structure, special
handling is necessar y f or bat ter y r eplacement .
C ontact the r et ailer f r om w hom the watch was
purchased or SEIKO CUSTOMER SERVICE CENTER
t o h a v e t h e b a t t e r y r e p l a c e d w i t h a n e w o n e .
Replacement work is always carried out at the SEIKO
SERVICE CENTER.
※ N e v e r dis as s e m ble t h e w a t c h . I t may c aus e a
malfunction.
・ The received watch will be sent from the retailer to
the SEIKO SERVICE CENTER for battery replacement
performed together with gasket replacement.
・ Battery replacement will be at cost even within the
guarantee period.
・ If the watch does not provide correct displays, it
requires an overhaul.
■ Notes on Overhaul
The watch is a precision device. If the par ts run
short of oil or become worn out, the watch may stop
operating or lose time. In such a case, have the watch
overhauled.
■ Notes on Guarantee and Repair
・ Cont act the r etailer f r om w hom the watch was
purchased or SEIKO CUSTOMER SERVICE CENTER
for repair or overhaul.
・ Within the guarantee period, present the certificate
of guarantee to receive repair services.
・ Guarantee coverage is provided in the certificate of
guarantee. Read the guarantee carefully and keep it
in a safe and accessible place.
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セイコー製品について、修理その他のご相談は
お買い上げ店でうけたまわっております。
なお、ご不明の点は下記へお問い合わせください。
お客様相談窓口
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0120-612-911
（下記の最寄地に着信いたします）
お客様相談室
〒 101-0044
東京都千代田区鍛冶町 2-1-10
〒 550-0013
大阪市西区新町 1-4-24
大阪四ツ橋新町ビルディング 8 階
http://www.seiko-watch.co.jp