6
Remedying malfunctions
6.1 Malfunctions indicated by messages
In case of interruptions and malfunctions, the status LED will flash or light up (see
S
8) and a message appears in the EFOY app and on the operating panel. There
ECTION
you will find instructions on how you can remedy the interruption/malfunction.
6.2 Malfunctions not indicated by messages
Error
The EFOY fuel cell
does not start
automatically, and
the LED is off.
The operating panel
is not working.
The connection to
the EFOY app is not
working.
The EFOY fuel cell
repeatedly activates
the battery
protection function.
Should errors occur repeatedly, contact the EFOY hotline.
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Possible cause
The battery is connected
incorrectly, defective or fully
discharged.
The EFOY fuel cell is in the
Sleep operating mode.
The operating panel is not
connected or is connected
incorrectly.
The Bluetooth adapter is not
connected or is connected
incorrectly.
The Bluetooth adapter is no
longer communicating with
the EFOY.
The battery is damaged, or
too much energy has been
drained.
Remedying malfunctions
Remedy
Check the contacts,
polarity and cable.
Connect a charged
battery.
Switch to the Automatic
operating mode.
Check the connection of
the operating panel.
Check the connection of
the Bluetooth adapter.
Disconnect the Bluetooth
adapter and connect it
again. If the LED is
flashing, a connection
can be established.
Check the system.
Change the battery if
necessary.