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Asus ROG Strix Z390-E Gaming Troubleshooting Manual page 20

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No Boot
When you press the power button to power on the computer, the fan and Q-LED indicators/Q-
CODE have no response, please follow below instructions to troubleshoot :
1. Follow
check the power of the motherboard
troubleshooting steps to confirm whether the
power cable of power supply is connected to ATX power connectors correctly.
2. Keep the CPU, CPU radiator fan and a single RAM memory on the motherboard. Remove all
the USB devices and external cards from the Motherboard including the mouse, keyboard, card
reader, flash drives, external hard drives, external PCI-E Cards and etc. Remove all the cables
connected to the Motherboard including LAN cables, audio cables, and monitor cables
(HDMI/VGA/DVI/DP). Then try to boot the computer. If it can be powered on normally, the
problem may be one or more of the external devices. Re-connect the external devices one by one
until you find which external device or cable causes the issue.
3. Try to power off,then refer to clear CMOS FAQ:
How to Clear CMOS
No Display
If the computer can power on, but there's no display on the monitor, please try the following
steps to troubleshoot:
1. Enter
ASUS Download-Center
to check if your CPU is in QVL list for compatibility.
a. Input your model name (Ex: ROG CROSSHAIR VII HERO), click [CPU/Memory Support]

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