EchoStar Hughes 4200 User Manual
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EchoStar Hughes 4200 User Manual

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Hughes 4200
User Guide
H55651
Revision E
July 09, 2020

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  • Page 1 Hughes 4200 User Guide H55651 Revision E July 09, 2020...
  • Page 2 Copyright © 2020 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.

  • Page 3: Table Of Contents

    Overview ..........................9 About this user guide ....................... 9 Package contents ........................9 Minimum system requirements for laptop/PC ............... 10 Chapter 2 Using the Hughes 4200 ......................11 Before getting started ......................11 Quick start ..........................11 2.2.1 GPS icon ........................11 2.2.2...
  • Page 4 3.5.7 Globe icon ........................26 SIM PIN entry......................... 26 Multiple users ........................26 Information messages......................26 Chapter 4 Using the Web UI ........................29 Accessing the Web UI ......................29 Home page ..........................29 Connections ........................... 29 Telephony..........................30 Settings page ......................... 31 4.5.1 General setup ......................

  • Page 5: Understanding Safety Alert Messages

    Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them. These messages are identified by the signal words DANGER, WARNING, CAUTION, or NOTICE, as illustrated below. To avoid possible property damage, personal injury, or in some cases possible death, read and comply with all safety alert messages.

  • Page 6: Warnings For Satellite Terminal

    Warning: Where you see this alert symbol and WARNING heading, strictly follow the warning instructions to avoid personal injury. Danger: Electric shock hazard: Where you see this alert symbol and DANGER heading, strictly follow the warning instructions to avoid electric shock injury or death. Warnings for satellite terminal Do Not Stand in Front of the Antenna: This device emits radio frequency energy.
  • Page 7 In the Vicinity of Blasting Work and in Explosive Environments: Never use the Satellite Terminal where blasting work is in progress. Observe all restrictions and follow any regulations or rules. Areas with a potentially explosive environment are often, but not always, clearly marked. Do not use the Terminal while at a petrol filling station.

  • Page 8: Equipment Users

    Hearing Aids: Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away. Many types of older hearing aids may be susceptible to interference, making it very difficult to use them near a Terminal.

  • Page 9: Chapter 1 Introduction

    The Hughes 4200 portable terminal provides reliable satellite connectivity over the EchoStar Mobile GMR-1 3G satellite network. The Hughes 4200 comes in a very small and portable package, and it allows the user to send and receive IP packets via Ethernet and Wi-Fi interfaces. In parallel with the packet data services, the Hughes 4200 supports voice calls via a standard POTS interface and also via an IP based softphone application.

  • Page 10: Minimum System Requirements For Laptop/Pc

    Your Service Provider will supply you with a UMTS Subscriber Identification Module (USIM) and its PIN, and Satellite Terminal configuration instructions – you will need these to access the satellite network. 1.4 Minimum system requirements for laptop/PC These are the minimum computer system requirements for successful interface with the Satellite Terminal: •...

  • Page 11: Using The Hughes 4200

    Press the power button for at least 2 seconds to power on the unit. Since the Hughes 4200 terminal is a portable device, you must first obtain a GPS fix by laying the terminal flat with the antenna facing up and an open view of the sky.

  • Page 12: Web Ui Quick Start

    2.2.3 Web UI quick start Alternatively, you can connect a computer and use the Hughes 4200’s internal Web server. From your terminal equipment (e.g., PC), enter 192.168.128.100 as the URL to access the Hughes 4200’s home page. The Terminal Status page gives you all the information you need to point and register with the network.
  • Page 13 Once you are registered and attached, the terminal automatically establishes the Shared connection. You can also establish a dedicated connection and select the Quality of Service (QoS) for your data connection from the Connections page. Chapter 2 • Using the Hughes 4200 H55651 Revision E...

  • Page 14: Connecting The Terminal To The Computer

    Figure 6: Shared Connection established on the WebUI 2.3 Connecting the terminal to the computer You can connect your computer to the Hughes 4200 with one or more of the following interfaces: • Ethernet • Wi-Fi During initial setup, the terminal can only be configured using an Ethernet connection.
  • Page 15 Airport. When Wi-Fi is enabled, unauthorized users may be able to access your EchoStar Mobile service. If WPA/WPA2 is enabled, you must provide other Wi-Fi users with the password in order for them to connect to the terminal. You can go to the Manage Connections page on the Web UI to see what computers are actually using the terminal’s EchoStar Mobile...

  • Page 16: Connecting Devices For Telephony

    To dial, prefix the international number with 00 and terminate with #. For example, to dial a number in the UK, enter: 00441908425# (00 + Country code + phone number+ #) Chapter 2 •Using the Hughes 4200 H55651 Revision E...

  • Page 17: Connecting By Wi-Fi - Sip Telephony Service

    Groundwire Connect your smart device to the Hughes 4200 by Wi-Fi. To prepare the Hughes 4200, navigate to the Settings/SIP Server page on the Web UI and enter a User Name and Password. A reboot of the terminal is required to apply the changes and restart the SIP server in the Hughes 4200 with the updated account information.
  • Page 18 Figure 8: SIP Server settings on the WebUI Chapter 2 •Using the Hughes 4200 H55651 Revision E...

  • Page 19: Chapter 3 Using The Lcd Keypad

    Using the LCD keypad 3.1 LCD display and keypad The Hughes 4200 terminal has an LCD display that provides status information about the terminal. It has a four-button keypad that allows you to control the operational features of the terminal without the need of a PC or a browser.

  • Page 20: Audible Pointing Indicator

    Figure 10: Pointing Mode Display The compass bearing is indicated with abbreviated compass directions as shown in Figure Figure 11: Compass Bearings 3.3.2 Audible pointing indicator A buzzer provides an audible representation of the signal quality during antenna pointing. When turned on, the indicator emits pointing tones that increase in tempo and pitch as the signal strength increases.

  • Page 21: Idle Mode Display

    The upper level of the LCD is used for status messages and menu items. Status messages are listed in Table Table 2: Status messages Display Description HUGHES 4200 On screen during power up. Boot Failure The terminal failed to boot. Insert SIM No SIM is detected.

  • Page 22: Menu Navigation

    UT Reboot is required Critical Err A hardware error has caused a forced shutdown of the terminal. Powering Off Displayed while the Hughes 4200 is powering down Rebooting… The terminal is currently rebooting. Resetting… The terminal is currently resetting to default parameters.
  • Page 23 Pressing the Accept button in the menu takes the display to the submenu for that option, or, at the lowest level, it selects the menu option, if applicable. When entering a submenu containing a list of parameter values/choices, such as connection types, the currently set choice is displayed. Alternative parameters values can then be accessed by pressing the Scroll button;...

  • Page 24: Display Icons

    Level 1 Level 2 Level 3 Level 4 Comment If the connection is active, the TE Disconnect address associated with the connection is displayed. Dedicated 2 Same as Dedicated Connection 1 Information {Latitude} 50.12861° N format {Longitude} 8.45833° E format IP Status Global IP {IP Address} or...

  • Page 25: Power Icon

    Under battery power: • Three segments: 75% to full • Two segments: 50% to 74% • One segment: 25% to 49% • Zero segments: 10% to 24% • Zero segments, flashing: 0% to 9% If the icon is off, no battery has been detected or the AC/DC converter is not connected. Under external power (UT “on”...

  • Page 26: Globe Icon

    3.7 Multiple users Multiple TEs can be connected to the Hughes 4200, e.g., via the Wi-Fi interface or if an external Ethernet hub or switch is used. To use the menu and keypad to control connections for all the TEs, press the User button and the display will cycle through the IP addresses of the connected TEs.
  • Page 27 When taking down contexts from the menu, these messages are possible: Closing… The terminal is currently closing the data connection. Conn Busy The data connection is currently busy. Conn Error An error occurred while closing the data connection. Conn Closed The data connection was closed successfully.
  • Page 28 Chapter 3 • Using the LCD keypad H55651 Revision E...

  • Page 29: Chapter 4 Using The Web Ui

    Using the Web UI 4.1 Accessing the Web UI The Hughes 4200 includes an internal Web User Interface (Web UI). To access the Web UI, open your favourite web browser and type in the internal IP address of the terminal, e.g., http://192.168.128.100.

  • Page 30: Telephony

    Local Devices Using the Shared Connection: • This section shows the IP addresses of all devices connected to the Shared Connection. Dedicated Connection 1 and Dedicated Connection 2: • Select a Service (or QoS) and an APN Profile from the drop-down menu and click the “Connect” button to start a Dedicated Connection with the network.

  • Page 31: Settings Page

    Figure 14: Telephony page Figure 15: SIP Server Status 4.5 Settings page The Settings page provides a set of subpages for the configuration of various parameters of the terminal: • General Setup • IP Address/DHCP • Ethernet Security • Wi-Fi •...

  • Page 32: General Setup

    4.5.1 General setup This subpage allows the user to configure general parameters of the Hughes 4200. A description of each item is as follows: Terminal Startup: • Auto Power On: When enabled, the terminal will automatically power on when connected to the AC/DC adapter.

  • Page 33: Ip Address/Dhcp Settings

    4.5.2 IP Address/DHCP Settings Terminal Local IP Address: This section allows the user to change the local IP address of the terminal from the default 192.168.128.100 IP address. All four octets are available to change. Once the local IP address is changed on this page and applied, the first 3 octets of the DHCP address range will also change automatically.

  • Page 34: Ethernet Security

    4.5.3 Ethernet security The Ethernet Security page allows the user to enable Ethernet MAC Filtering. Ethernet MAC Filtering: User can select any detected device and add the MAC address to the Allowed MAC Addresses field to the left. The user can also manually add a MAC address in the box at the bottom of the page, then add it to the Allowed MAC Address field.

  • Page 35: Security

    • Network Name (SSID): The default is “EML_ and the last 7 digits of the terminal’s IMEI number)”, but you can change it to your preferred setting. • Network Channel: This controls the radio channel number (1 through 13) used by the access point.
  • Page 36 After 3 incorrect attempts to enter the PIN, the user will have to use the PUK number to reset the PIN of the SIM card. • SIM Lock PIN: Use up to 8 digits to lock the terminal to the current SIM card. The PIN code will have to be entered any time a different SIM card is used with the terminal.

  • Page 37: Apn Profiles

    4.5.6 APN profiles The APN profiles page allows the user to configure multiple APNs for the user connections. At least one Profile needs to be configured and selected as the Default APN. Profile Settings: This section allows the user to select one APN profile from the drop-down menu and select it as the Default APN.
  • Page 38 • Traffic Monitoring: the user can choose the options available on the drop-down menu. • Traffic Monitoring Timeout: the user can modify the monitoring period to avoid unnecessary reboots. The default Timeout value is 60 minutes. Note: the minimal value for the Traffic Monitoring Timeout is 5minutes. Figure 22: Connection Profiles page Connection Profile –...

  • Page 39: Outbound Filters

    Connection Profile – Dedicated Connection: this section allows the user to enable the configure your Dedicated data connections with the following parameters. Click on the “Save” button to save the changes. • Enable: this allows the user to enable the data connection. •...

  • Page 40: Port Forwarding

    Figure 23: Outbound Filters page 4.5.9 Port forwarding The Port Forwarding page allows the user to enable and setup a DMZ IP address and specific Port Forwarding rules. If both DMZ and Port Forwarding rules are enabled, then the Port Forwarding rules take precedence and all other traffic is forwarded to the DMZ IP address.
  • Page 41 When the TE custom application opens “Trigger Port” X, then • NAT sets up a translation rule for port X • NAT adds translation rules for network-initiated connections to “Incoming Ports” X1, X2, and X3 for a period of 120 seconds Figure 24: Port Forwarding concept Chapter 4 •...

  • Page 42: Sip Server

    Figure 25: Port Forwarding page 4.5.10 SIP server SIP server page shows the SIP server account information and allows the user to setup and configure the SIP server settings. • Account Information: This field shows the Port Name, Phone Number, Username and Password (if both are enabled).

  • Page 43: Remote Management

    Figure 26: SIP Server page 4.5.11 Remote Management This page allows the user to manage the Remote Management feature applying the changes in the sections here below: • Remote Management: This function allows the terminal to be managed remotely over the satellite connection.
  • Page 44 Figure 27: Remote Management page Click the Change Settings button to modify the Remote Management Settings. The user will need to enter the Current Remote Password in order to change any parameters, as shown in Figure Figure 28: Remote Management settings Chapter 4 •...

  • Page 45: Usage Statistics

    Software Package, which is a file with the name “EML_5.X.X.X.hif”, where the X’s correspond to the Software release number. The EML Terminal Software Package contains all necessary images for the Hughes 4200 product. The terminal automatically detects the Software images which apply to the product after loading the Software Package into the terminal.
  • Page 46 Note: It is not recommended to downgrade the terminal software to an older release. Doing so will automatically reset all configuration settings to factory default and delete all user data stored on the terminal. Figure 30: Support page To upgrade the Terminal Software follow these steps: 1.
  • Page 47 Progress of the installation process is indicated to the user with a series of updates on the Web UI. After the reboot the software version can be verified on the Support page. • Terminal information: This section provides detailed information about the terminal hardware and the installed software.
  • Page 48 Figure 32: Modem Diagnostic page Chapter 4 • Using the Web UI H55651 Revision E...

  • Page 49: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting Table 6: Troubleshooting Problem Possible cause Possible solution Terminal will not turn on Battery not connected properly Check battery is correctly installed. Connect AC/DC converter to charge Battery not charged the battery. Cannot get USIM card to lock USIM is not correctly oriented for Ensure the USIM is oriented as shown in the “Before Getting...
  • Page 50 Chapter 5 • Troubleshooting H55651 Revision E...

  • Page 51: Technical Specifications

    Mounting point on terminal Compass to assist pointing Note: The Hughes 4200 satellite terminal operates on DC power which can be supplied by an AC or DC power source. To comply with safety requirements, the terminal must be powered with an AC/DC adapter or DC power adapter supplied or approved by Hughes.
  • Page 52 Chapter 6 • Technical specifications H55651 Revision E...

  • Page 53: Chapter 7 Battery Safety

    (20 ˚C +/- 5 ˚C). 7.2 Charging 1. Only charge batteries with a Hughes 4200. 2. The Hughes 4200 charges with a constant-voltage, constant current battery charger circuit with the following parameters: a. Nominal charge voltages: 8.40 VDC (Maximum charge voltage: 8.50 VDC)

  • Page 54: Charging

    (20 ˚C +/- 5 ˚C). 7.5 Charging 1. Only charge batteries with a Hughes 4200. 2. The Hughes 4200 charges with a constant-voltage, constant current battery charger circuit with the following parameters: a. Nominal charge voltages: 8.40 VDC (Maximum charge voltage: 8.50 VDC)

  • Page 55: Regulatory Compliance Statements

    Chapter 8 Regulatory Compliance Statements 8.1 ISED Compliance Statement This device complies with CAN ICES-3 (B)/NMB-3(B) (Canada) Le présent appareil est conforme aux CAN ICES-3 (B)/NMB-3(B) (Canada) This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: This device may not cause interference;...
  • Page 56 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Contains FCC ID: XM5-SMG2SMT Chapter 8 •...

  • Page 57: Acronyms

    Acronyms AI – Air Interface RJ – Registered Jack RX – Receive EML – EchoStar Mobile Limited SIP – Session Initiation Protocol SIP Server – Server used for VoIP calls SOW – Statement of Work GPS – Global Positioning System TCP –...
  • Page 58 Acronyms H55651 Revision E...

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