Checkout Guide; Diagnosing Problems; Quick Test Programs - Lenovo ThinkPad X1 Fold Gen 1 Hardware Maintenance Manual

• Damage caused due to use of an incorrect ac power adapter
The following symptom might indicate damage caused by nonwarranted activities:
• Missing parts might be a symptom of unauthorized service or modification.

Checkout guide

Use the following procedures as a guide in identifying and correcting problems with the ThinkPad
computers.
Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products,
prototype cards, or modified options can lead to false indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as possible.
2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the
operation.

Diagnosing problems

Many computer problems can be solved without outside assistance. If you experience a problem with your
computer, the first place to start is the troubleshooting information in your computer documentation. If you
suspect a software problem, see the documentation, including readme files and help information systems,
that come with the operating system or program.
Commercial Vantage is preinstalled on your computer. It supports the hardware scan function. It combines
diagnostic tests, system information collection, security status, and support information, along with hints and
tips for optimal system performance.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print
the log files created by the program. You need the log files when you speak to a Lenovo technical support
representative.
The troubleshooting information or the diagnostic programs might tell you that you need additional or
updated device drivers or other software. You can get the latest technical information and download device
drivers and updates from the Lenovo Support Web site at:
https://support.lenovo.com
For additional information, see the help system of the program.

Quick test programs

Run quick test programs to troubleshoot and resolve computer problems, especially when the computer
does not have the Commercial Vantage program installed.
To download and install a quick test program, go to
on the Web site.
To run a test using a quick test program, do the following:
1. Go to the C:\SWTOOLS\ldiag directory.
2. Double-click the lsc_lite.exe file.
3. When the User Account Control window opens, if any, click Yes.
4. Select the device class to be tested.
5. Select the devices to be tested.
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Hardware Maintenance Manual
https://www.lenovo.com/diags
, and follow the instructions