ITRON IMR User Manual
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ITRON IMR User Manual

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Itron Mobile Radio User Guide IMR 2.1
USER GUIDE
knowledge to shape your future

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Summary of Contents for ITRON IMR

  • Page 1 Itron Mobile Radio User Guide IMR 2.1 USER GUIDE knowledge to shape your future...
  • Page 2 All other product names and logos in this documentation are used for identification purposes only and may be trademarks or registered trademarks of their respective companies. For more information about Itron or Itron products, go to www.itron.com. If you have questions or comments about a software or hardware product, contact Itron Technical Support Services. Contact Email: support@itron.com...

  • Page 3: Table Of Contents

    About Your Itron Mobile Radio Itron Mobile Radio Parts List Daily Operation Charging the Portable IMR Battery Providing Power to the Mobile IMR-FT Turning the Radio On or Off LED Status Indicators Power Indicator LED Table Comm Indicator LED Table...
  • Page 4 Itron Mobile Radio User Guide Table of Contents Installing on a Pedestal Installing the IMR-FT in the Mounting Jacket Removing the IMR-FT from the Mounting Jacket Maintaining your Itron Mobile Radio Cleaning the Radio Case Installing a Replacement Battery Servicing the IMR-FT Charge Base...

  • Page 5: Itron Mobile Radio Compliance

    Itron Mobile Radio Compliance Important! IMR 2.1 devices (FCC ID: EO9IMRC) are approved for sale and use only in the United States. Equipment description Itron Mobile Radio Internal Antenna: IMR 2.1 External Antenna: IMR-FT 2.1 FCC ID: EO9IMRC FCC ID: EO9IMRC FCC USA intentional radiator compliance statement This device complies with Part 15 of the FCC Rules.
  • Page 6 Li-ion shipping regulations. Specific absorption rate data The IMRC devices meet the government's requirements for exposure to radio waves. Your Itron Mobile Radio has a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 7 Itron Mobile Radio Compliance Before an Itron Mobile Radio is available for sale to the public in the U.S., it must be tested and certified to the FCC that it does not exceed the limit established by the government for safe exposure.

  • Page 8: Introduction

    The Itron Mobile Radio is available in two models: the original handheld, portable Itron Mobile Radio (IMR) with a built-in antenna and the new IMR-FT Field Tools version that is mounted in a vehicle for curbside endpoint reading and field tool operations, respectively.
  • Page 9 Itron Mobile Radio User Guide Chapter 1 Introduction ■ Itron Mobile for FCS User Guide The Itron Mobile Radio is designed for use with handheld and laptop computers running the Itron Mobile for FCS app. ■ Itron Mobile Radio Quick Reference Guide (TDC-1720-xxx) ■...

  • Page 10: About Your Itron Mobile Radio

    When you unpack your radio, make sure you have all of the components listed in the following tables. If any are missing, contact Itron Support Services immediately. For the portable IMR, an optional Radio Carrying Kit is available for order separately. The Radio Carrying Kit contains a belt clip and a shoulder harness.

  • Page 11: Itron Mobile Radio Parts List

    Antenna mount with attached cable. Available as a permanent mount with a 17-foot cable or a magnetic mount with a 12-foot cable. IMR-FT mounting jacket with adapter Securely holds the IMR-FT and mounts to a seat belt, plate partition, or pedestal. DC power cable Two-meter cable with 12V DC vehicle accessory plug.
  • Page 12 Itron Mobile Radio User Guide Chapter 2 About Your Itron Mobile Radio Table 3  (continued) Itron Mobile Radio Quick Reference Guide Documentation Itron Mobile Radio Compliance Statement 01 September 2020 815-0410-00...

  • Page 13: Daily Operation

    Inspect the radio for broken, loose, or missing parts and fasteners, taking corrective action as required. ■ Ensure that the IMR-FT external whip is securely connected to its mounting base, and the mounting base is securely attached to the vehicle. ■...

  • Page 14: Turning The Radio On Or Off

    When an IMR-FT is connected to 12V DC vehicle power, pressing the button turns the power LED green until the button is released, but it does not turn the radio off. The IMR-FT radio remains on as long as it is powered by the vehicle.

  • Page 15: Led Status Indicators

    . The color and illumination of the LED lights provide feedback about the Itron Mobile Radio's status. The LED lights have two patterns for displaying different states. ■ Solid. LED is on continuously.

  • Page 16: Comm Indicator Led Table

    If the white LED never turns off while the IMR is connected to power, the battery is likely bad and must be replaced. This will need to be done approximately every 300 to 500 charge cycles. See...

  • Page 17: Communication Ports

    The Itron Mobile Radio has one micro-USB communication port under a protective rubber flap on the side of the radio near the top. Note: The USB cable supplied with the IMR-FT has a down-angle micro-USB connector to facilitate proper cable management with the mounting jacket. Using a cable with a straight or up-angle connector will put unnecessary stress on the radio USB port and may, over time, lead to a poor cable connection.

  • Page 18: Carrying The Portable Itron Mobile Radio

    C arrying the Portable Itron Mobile Radio The portable Itron Mobile Radio’s optional shoulder harness and belt clip provide convenient, hands-free ways to carry the radio while installing, reading, and maintaining meters and endpoints. The shoulder harness and belt clip let you wear the radio comfortably while walking or driving.

  • Page 19: Installing The Imr-Ft

    External Vehicle Antenna Specifications This section provides the specifications for the external vehicle antenna. Caution: The mobile IMR system is designed to operate with the external vehicle antenna listed here. Antennas not listed here are strictly prohibited for use with this system.

  • Page 20: Antenna Parts

    The whip antenna base is compatible with either mount. The antenna mount is attached to the proper coaxial cable and the connector required by the IMR-FT. Whip Antenna Whip Antenna Base and Gasket...

  • Page 21: Installing The Antenna

    Selecting an Antenna Location on the Vehicle The antenna remains installed on the vehicle. The manufacturer's instructions, which ship with the antenna components, are summarized in the following procedures. Itron recommends consulting the antenna manufacturer's instructions in addition to this guide.

  • Page 22: Installing The Permanent Antenna Mount

    2. Carefully feed the connector and coaxial cable through the hole from the top side and thread it out of the headliner near the IMR-FT mounting location. 3. Insert the rest of the cable and the lower tabs of the mount body through the hole from the top.

  • Page 23: Installing The Magnetic Antenna Mount

    9. Thread the antenna base onto the mount body, making sure not to cross-thread the mount. 10. Continue tightening the antenna base until it seats to the vehicle. 11. Complete the cable routing to the IMR-FT in the vehicle and secure the cable. Installing the Magnetic Antenna Mount The magnetic antenna mount can be installed temporarily on the metal roof of the vehicle and then removed as desired.

  • Page 24: Installing The Dc Power Cable

    Important! If the vehicle door must be opened with the cable in place, make sure to leave enough slack in the cable so as not to pull on the IMR-FT or the antenna when the door opens. Improper use or damage to the magnetic mount antenna or cable can adversely affect system performance.

  • Page 25: Power Cable Routing--All Installations

    Negative Power Cable Routing--All Installations 1. Once the mounting location of the IMR-FT is known, select a location in the vehicle for the IMR connector end of the cable so that it reaches the Itron Mobile Radio power jack without putting stress on the cable or radio.

  • Page 26: Power Cable Installation--Permanent

    The IMR Mounting Jacket and included multipurpose mounting plate are designed to allow installation of the IMR-FT in a vehicle in several possible ways, holding your radio securely in place. Features of the Mounting Jacket and mounting plate are shown and described below.
  • Page 27 Chapter 7 Installing the IMR-FT Figure 1 – Mounting Jacket Figure 1 shows the plastic side release buckles and straps, used to secure the IMR-FT within the Mounting Jacket. Inside the Mounting Jacket is the Velcro seatbelt retaining flap, used to secure the Mounting Jacket onto a lap seatbelt.
  • Page 28 The vehicle device mount is supplied and installed by the user. Included with the IMR-FT is a multipurpose mounting plate. The mounting plate can be attached to the Mounting Jacket, and then to the vehicle in several ways. Two orientations of the mounting plate on the Mounting Jacket are shown below.

  • Page 29: Installing On A Lap Seat Belt

    Caution: When the IMR-FT is installed on a lap seat belt, do not place other items on top of the IMR-FT or its cables. Do not allow passengers to sit on the IMR-FT or to wear a seat belt with an IMR-FT attached to it.

  • Page 30: Installing On A Pedestal

    Installing the IMR-FT in the Mounting Jacket 1. Place the IMR-FT in the Mounting Jacket and engage the plastic side release buckles. 2. Ensure the IMR-FT is securely enclosed in the Mounting Jacket and tighten the straps, if necessary. 3. After installing the IMR-FT in the Mounting Jacket, plug the micro-USB cable into the IMR- FT and secure the cable with the cable retaining flap.

  • Page 31: Removing The Imr-Ft From The Mounting Jacket

    Chapter 7 Installing the IMR-FT Removing the IMR-FT from the Mounting Jacket 1. Disconnect the DC power cable and the antenna cable from the bottom of the IMR-FT. 2. Unplug the micro-USB cable and open the Velcro cable retaining flap.

  • Page 32: Maintaining Your Itron Mobile Radio

    ■ Use the rubber flap to protect the radio’s USB port in dusty conditions. ■ Protect the antenna and power connectors on the IMR-FT charge base when the radio is being installed, removed, or carried. ■ The IMR-FT charge base is not water resistant. Protect it from rain and moisture.

  • Page 33: Installing A Replacement Battery

    2. Remove the battery compartment door. For the IMR-FT you must first remove the charge base. 3. Grasp the battery removal tab and carefully slide the battery out of the IMR body. 4. Unplug the old battery from the connector inside the battery compartment.

  • Page 34: Servicing The Imr-Ft Charge Base

    11. Allow the radio to charge for at least six hours. Servicing the IMR-FT Charge Base Itron recommends changing the antenna cable connection in the charge base every 500 disconnects. If you take the radio out of the vehicle at the end of each day, you will need to replace the antenna cable connector about every 2.5 years.

  • Page 35: Replacing The Charge Base Antenna Cable

    5. Carefully attach the small connector (1) of the new antenna cable to its mating connector on the body of the IMR-FT. Tighten the connector to 7 to 9 inch-pounds of torque. 6. Plug the power cable connector back into its mating connector on the body of the IMR-FT. 01 September 2020...

  • Page 36: Servicing The Imr-Ft External Antenna

    Itron Mobile Radio User Guide Chapter 8 Maintaining your Itron Mobile Radio 7. Reattach the two halves of the charge base around the body of the IMR-FT. Insert the four screws into the base and tighten them to 4 to 6 inch-pounds of torque.

  • Page 37: Cleaning The Antenna

    To maintain the integrity and performance of the antenna, Itron recommends that you replace the gasket located in the antenna base minimally once a year. For more information about ordering the gasket, log onto Itron Access or contact Itron Support Services at 1.877.487.6602.

  • Page 38: Replacing The Antenna Cable

    Replacing the Antenna Cable Itron recommends changing the antenna cable once a year. For more information about ordering the antenna cable, log onto Itron Access or contact Itron Support Services at 1.877.487.6602. 1. Unscrew the antenna cable from the IMR-FT.

  • Page 39: Storing Your Radio

    For information about charging status, see LED Status Indicators on page If you are storing the Itron Mobile Radio for an extended period of time, you should let it remain charging or remove its battery. Note: Remove the Itron Mobile Radio’s battery before storing the device for periods longer than six months.

  • Page 40: Battery Basics

    AC wall adapter, or a 12V DC car adapter. The Itron Mobile Radio meets the USB 2.0 Power Delivery standards. If the IMR does not charge with your third-party device, validate that your device meets USB 2.0 standards. Not all micro-USB connectors meet the USB 2.0 standards.
  • Page 41 – If an IMR has been left in a hot vehicle (above 104° F, 40° C), allow the vehicle and the IMR to cool down before powering the IMR on.

  • Page 42: Safety

    Safety Your Itron Mobile Radio is ergonomically designed for safe, comfortable use. However, as with all equipment, you should follow good working practices while using it. Minimize risk by following these guidelines. ■ Maintain good posture while using the radio. Keep your fingers and body relaxed whenever possible.
  • Page 43 Itron Mobile Radio User Guide Chapter 11 Safety ■ Do not try to use the AC adapter to power any other equipment. ■ Avoid use in dusty, damp, or contaminated environments. 01 September 2020 815-0410-00...

  • Page 44: Troubleshooting

    (portable IMR) ■ Make sure the USB ports on the IMR and adapter are clean and free of dirt or other contaminants. ■ If charging from a PC through the USB cable, try a different USB port on the PC.

  • Page 45: Radio Readings Tips

    LED Status Indicators). quickly ■ If the IMR has been in a hot vehicle or in full sun, change location and allow it to cool down. ■ If the previous troubleshooting suggestions do not solve the issue, replace the battery.

  • Page 46: Optimizing Bluetooth® Performance

    3. Run the Itron Bluetooth Pairing Tool on your Windows device. Your Windows device will automatically begin looking for Bluetooth devices to pair with. 4. If necessary, click RESCAN until the IMR you are trying to pair with appears in the list of 01 September 2020...
  • Page 47 7. Verify that the Serial port is selected. This must be selected for the radio to connect. If the Serial port check box is not selected, select it and click OK. 8. Close the Itron Pairing Tool. 9. Select your radio from the list of radios in Itron Mobile for FCS. 01 September 2020 815-0410-00...
  • Page 48 Itron Mobile Radio User Guide Chapter 13 Optimizing Bluetooth® Performance If your radio is not listed, click the Refresh button. 01 September 2020 815-0410-00...

  • Page 49: Itron Mobile Radio Capabilities And Limitations

    Itron Mobile Radio Capabilities and Limitations Important! IMR 2.1 devices (FCC ID: EO9IMRC) are approved for sale and use only in the United States. Equipment Description Table 9  Itron Mobile Radio Internal Antenna: IMR 2.1 External Antenna: IMR-FT 2.1 FCC ID: EO9IMRC...
  • Page 50 Itron Mobile Radio User Guide Chapter 14 Itron Mobile Radio Capabilities and Limitations Maximum transmitter power: 10.5 dBm IMR built-in antenna type: integral, chip 01 September 2020 815-0410-00...

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