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Table of Contents
Troubleshooting
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Summary of Contents for WattMaster CommLink IV
- Page 1 CommLink IV Technical Guide...
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Page 2: Table Of Contents
WattMaster Controls, Inc. 8500 NW River Park Drive · Parkville, MO 64152 Toll Free Phone: 866-918-1100 PH: (816) 505-1100 · FAX: (816) 505-1101 · E-mail: mail@wattmaster.com Visit our web site at www.wattmaster.com Form: WM-CLIV-TGD-01C © 2008 WattMaster Controls, Inc. ®... -
Page 3: General Information
The OE419-06 Remote Link II is a 14,400 baud modem that can • Remote Link II that comes with connection cables for be used with a CommLink IV or a computer. It is used to provide dial up remote communications remote dial-up communications with the CommLink IV. When it is used as a computer modem (at the remote computer location), it connects to the remote computer. -
Page 4: Quick Guide
(Figure 1 on page 5) to running in no time. connect and confi gure the CommLink IV before beginning the USB driver installation procedure. If you are using the CommLink IV without utilizing Note: Make sure you follow the appropriate directions for Prism, you need only perform Steps 1 &... -
Page 5: Connections And Wiring
CommLink IV Technical Guide Connections and Wiring Figure 1: CommLink IV Connection & Wiring Operator Interface... -
Page 6: Communication Settings
CommLink IV Technical Guide Communication Settings Figure 2: CommLink IV Communication Settings Operator Interface... -
Page 7: Usb Driver Installation For Windows Vista
CommLink IV Technical Guide ® USB Driver Installation for Windows Vista 5. A message should appear on the screen stating that USB Serial Converter Driver the software has been successfully installed. Click Installation for Windows Vista ® . Continue with the next section, “USB <Close>... - Page 8 CommLink IV Technical Guide ® USB Driver Installation for Windows Vista 3. A message will appear in the window that states, Click on this message to fi nd your CommLink’s “Installing driver software...” with a status bar COM port number. You will need this number when indicating the status of the installation process.
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Page 9: Usb Serial Converter And Serial Port Driver Installation For Windows Vista With Internet Connection
CommLink IV Technical Guide ® USB Driver Installation for Windows Vista 6. The Found New Hardware Window will appear again USB Serial Converter and Serial Port and will state, “Windows needs to install driver Driver Installation for Windows Vista ®... -
Page 10: Usb Driver Installation For Windows ® Xp
(Advanced)” as shown below and click <Next> CAUTION: You must use the drivers on the CD-ROM supplied with the CommLink IV. DO NOT download drivers from the FTDI website, because they will not work for the CommLink IV Interface! NOTE:... -
Page 11: Usb Serial Port Driver Installation For Windows Xp
5. Continue with the next section “Finding What COM Click <Continue Anyway> Port Number the CommLink IV is Using” on page 12. 10. The wizard will then fi nish installing the software. 11. Once the wizard is done, click <Finish>... -
Page 12: Finding The Com Port Number In Windows ® Xp
CommLink IV Technical Guide ® Finding the COM Port Number in Windows Finding What COM Port Number the Click on the plus sign next to Ports to see all of the common ports. CommLink IV is Using 1. Left-click on , located on the bottom left of <Start>... -
Page 13: Prism Set Up Instructions
CommLink IV Technical Guide Prism Set Up Instructions Prism Set Up Double-click in the Port location on the same line as the job name. The PortCtl Class Properties Window will pop up. 1. Open your Prism software. Click on the button and type in <Key>... -
Page 14: Prism Ii Setup Instructions
6. In the Serial Port fi eld, click on the pull down box and wiring to the CommLink IV and the AHU/RTU select the COM Port number that the CommLink IV Controllers and/or read through these directions is using. This port number is the one you should have again to make sure all steps were followed. - Page 15 <Communications> 14. If Units Found on this Loop stays at zero, check <Search for Units> the wiring to the CommLink IV and the AHU/RTU Controllers and/or read through these directions again to make sure all steps were followed. Operator Interface...
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Page 16: Commlink Iv Led Descriptions
CommLink IV Technical Guide CommLink IV LED Descriptions CommLink IV STATUS www.wattmaster.com Figure 3: CommLink IV LED Display CommLink IV LED Descriptions Indicates transmitted data status. This LED only TX-CPU - fl ashes when your CommLink is connected to a computer... -
Page 17: Connecting The Network
Connecting the Network Proxy and Firewall Compatibility Only with proper configuration of the Firewall/Proxy are connections to the CommLink IV from outside of the local area network going to be possible. Check that the Firewall/Proxy port may become necessary Proxy and Firewall confi gurations is not set to time out or reset after a specifi... -
Page 18: Troubleshooting
CommLink IV Technical Guide ® Troubleshooting the USB Drivers for Windows Vista Troubleshooting Tips Troubleshooting the USB Drivers for Windows Vista ® Problems with Prism Software If the Found New Hardware Window did not appear when • Verify that the correct COM port, created by the USB you plugged in your CommLink or if you canceled out of the connection, is selected in the Job Site Window. - Page 19 CommLink IV Technical Guide ® Troubleshooting the USB Drivers for Windows Vista The USB Serial Port Properties Window will appear. 10. A message will appear that states, “Installing driver This window will have information pertaining to the software...” device listed in the Device Status area of the window.
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Page 20: Troubleshooting The Usb Drivers For Windows Xp
CommLink IV Technical Guide ® Troubleshooting the USB Drivers for Windows Right-click on USB Serial Port and then click Troubleshooting the USB Drivers for . The Hardware Update Window <Update Driver> Windows ® will appear. In response to the question, “Can Windows search If the Found New Hardware Window did not appear when for software?”... -
Page 21: Changing The Usb Serial Com Port Number
CommLink IV Technical Guide Troubleshooting the COM Port Number To assign a port number less than 10, click on Changing the USB COM Port Number . The Advanced Settings Window <Advanced> will appear. When the CommLink is fi rst plugged in, it will be assigned a COM port number to be used for communicating with the Prism software. - Page 22 CommLink IV Technical Guide Notes Operator Interface...
- Page 23 CommLink IV Technical Guide Notes Operator Interface...
- Page 24 Form: WM-CLIV-TGD-01C Printed in the USA April 2008 All rights reserved. Copyright 2008 WattMaster Controls, Inc. • 8500 NW River Park Drive • Parkville, MO • 64152 Phone (816) 505-1100 www.wattmaster.com Fax (816) 505-1101...