Sony PCWA-DE50 Troubleshooting Manual page 2

Case 2 When starting the PCWA-DE50 Setup Utility, the
message "Failed to open Converter Setup Page.
Do you want to see Online Help?" appears.
Did the "IP Address Setup" screen appear?
If the IP address of the computer connected to the Wireless LAN Converter and the IP address of the
Wireless LAN Converter cannot communicate with each other, the following screen appears.
If you click "Cancel" on this screen, the Wireless LAN Converter Setup Page cannot be displayed.
1
Click "Start", point to "Programs" (when using Windows XP, select "All Programs"),
and click "Wireless LAN", "PCWA-DE50 Setup" to start the PCWA-DE50 Setup
Utility once more.
2
When the "IP Address Setup" screen appears, verify that the contents of the screen
are acceptable, and then click "Execute Setup".
The IP address of the Wireless LAN Converter is temporarily changed, so that the computer
can open the Wireless LAN Converter Setup Page.
Note
If the computer connected to the Wireless LAN Converter is also connected to another network, make sure that the
changed IP address will not duplicate the address of any device on that network.
z
Hint
When you turn off or restart the Wireless LAN Converter, the IP address will revert to the original setting.
Case 3 When starting the PCWA-DE50 Setup Utility, the
"IP Address Setup" screen appears.
If the IP address of the computer connected to the Wireless LAN Converter and the IP address of the
Wireless LAN Converter cannot communicate with each other, the screen above appears.
Verify that the indicated IP address is acceptabl‹¸ and click "Execute Setup".
The IP address of the Wireless LAN Converter is temporarily changed, so that the computer can open
the Wireless LAN Converter Setup Page.
Note
If the computer connected to the Wireless LAN Converter is also connected to another network, make sure that the
changed IP address will not duplicate the address of any device on that network.
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Hint
When you turn off or restart the Wireless LAN Converter, the IP address will revert to the original setting.
Case 4 Cannot display Wireless LAN Converter Setup
Page.
1 Is the temporary address assigned to the Wireless LAN
Converter used by another device or computer on the
network?
1
Disconnect and reconnect the power cord or the Wireless Unit cable to restart the
Wireless LAN Converter.
2
Start the PCWA-DE50 Setup Utility.
3
In the "IP Address Setup" screen, replace the current converter IP address with an
unused address, and then click "Execute Setup".
2 Is the Web browser of the computer used for the Wireless
LAN Converter setup configured to use a proxy server?
Make sure that no proxy setting is enabled for the IP address of the Wireless LAN Converter.
Note
While the proxy server setting is disabled, it may not be possible to display other Web pages except the
Wireless LAN Converter Setup Page.
Example 1: Using Microsoft Internet Explorer
1
From the "Tools" menu, click "Internet Options".
The "Internet Options" dialog box appears.
2
Under the "Connections" tab, click "LAN Settings".
The "Local Area Network (LAN) Settings" dialog box appears.
3
If "Use a proxy server for your LAN (These settings will not apply to dial-up or VPN
connections)." is checked, remove the check mark and click "OK".
4
When the Wireless LAN Converter setup is complete, return the proxy setting to the
original condition.
Example 2: Using Netscape
1
Start the Web browser on the computer used for the Wireless LAN Converter setup.
2
From the "Edit" menu, select "Preferences".
3
Under "Category", click "Advanced" and click the "Proxies" button.
4
Select "Direct connection to the Internet" and click "OK".
5
When the Wireless LAN Converter setup is complete, return the proxy setting to the
original condition.
Case 5 On the Wireless LAN Converter Setup Page, the
Encryption (WEP) key input field cannot be used.
Have you selected "Enabled" under "Encryption (WEP)"?
The Encryption (WEP) key input field becomes available only if the "Enabled" setting has been
selected. Set "Encryption (WEP)" to "Enabled", select the "Key Length", and then enter the Encryption
(WEP) key in the input field. The prescribed length of the string depends on the "Key Length" setting.
Check the indication above the input field.
Case 6 The STATUS indicator is slowly flashing white, but
communication with the Access Point is not possible.
Has the Encryption (WEP) key been input correctly?
Even if the Network Name (SSID) matches, incorrect input for the Encryption (WEP) key will prevent
communication with the Access Point. Check the Encryption (WEP) key setting of the Access Point
and re-enter the correct Encryption (WEP) key for the Wireless LAN Converter.
Case 7 Can no longer connect after Access Point
settings were changed.
Was the Wireless LAN Converter also configured for the new
settings?
If settings such as Network Name (SSID) and Encryption (WEP) key were changed, the Wireless LAN
Converter must also be configured to match the new settings. Refer to Procedure 6 in the separate
Quick Start Guide to change the settings of the Wireless LAN Converter.
Case 8 Can no longer connect after access control (MAC
address filtering) of Access Point was enabled.
The Wireless LAN Converter communicates using the MAC address (hardware address) of the device
connected via the Ethernet interface. (For example, if the Wireless LAN Converter is connected to a
computer, the MAC address of that computer will be used.) When setting up access control at the
Access Point, enter this MAC address.
Case 9 Cannot communicate with device other than the
computer used for setup.
1
Has the device been set up correctly for use on a network?
Configure the required settings to enable of the device on a network. For details, refer to the
documentation of the device.
2
Has the device been connected correctly to the Wireless LAN
Converter?
Verify that connections have been established as shown below.
Power Unit
Power cord
Wireless Unit
Wireless Unit cable
3
Have you waited a few moments when changing the
connection from the computer used for setup to the other
device?
After disconnecting the cable from the computer used for setup, do not plug it immediately into
the new device. Wait at least 10 seconds before plugging it in.
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Hint
The device information accumulated in the computer takes about 10 seconds to be deleted.
Case 10 Forgot settings/Want to reset.
With power to the Wireless LAN Converter turned on, use the end of a paper clip or a similar object to
hold down the reset switch located on the bottom of the Wireless LAN Converter. Release the switch
when the STATUS indicator starts to flash red.
The Wireless LAN Converter restarts automatically, and all settings revert to the factory defaults.
Configure the Wireless LAN Converter again as needed.
Reset Switch
Case 11 What are the factory default settings?
The factory default settings are as follows.
Item Setting
Network Name (SSID) Blank (not set)
Encryption (WEP) Disabled
Connection Mode Access Point Network
IP Address Setting Obtain an IP address automatically (DHCP)
STATUS Indicator (LED) ON
Case 12 What are the STATUS indicator functions?
The STATUS indicator has various indication patterns that show the operation status of the Wireless
LAN Converter. For details, refer to Read This First (overleaf) or to the PCWA-DE50 Setup Utility
Help.
Case 13 Want are the Wireless LAN Converter functions
and how can I make advanced settings?
Click "Start", point to "Programs" ("All Programs" when using Windows XP), "Wireless LAN",
and click "PCWA-DE50 Setup Help".
Online Help appears.
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Hint
For updates and connection information, refer to product information and Q&A search at the Sony Online Support
(http://www.sony.com/wirelesslansupport).
Ethernet cable
(not included)