LED remains
solid blue
Can't get to
Dashboard page
for first time
login (remains
on OBD Locator
page)
No green LED
with engine
running, LED
flashes blue
every 10 seconds
36
Module can't
complete
vehicle setup
Module is
not reaching
the Delphi
cloud server
after cellular
network
activation.
Engine
start wasn't
detected
Check all OBD port
connectors on module
and on vehicle for dirty/
corroded pins
Vehicle may be
incompatible. Check
fitment guide
(connectedcar.delphi.com/
fitment)
Check that module LED
turns green when engine
is started. If it does, call
*611
from your Verizon
cell phone or
(800)
922-0204). If not,
follow Troubleshooting
according to Status LED
table
Turn off ignition, wait
10 seconds and restart
engine. Wait up to
10 seconds to see if
green LED appears. Try
unplugging/replugging
the module (disconnect
module and repeat vehicle
setup procedure)
Need help?
Do you have a question about the Connect and is the answer not in the manual?