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Warranty Information - 3Com IntelliJack NJ100 Frequently Asked Questions Manual

3com intellijack nj100: frequently asked question

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3 C O M
®
N J 10 0 N E T W O R K J A C K
The 3Com
NJ100
®
Network Jack is
covered by our
Lifetime Limited
warranty.
Government
• Federal headquarters
• State offices
• Local offices
Enterprise
• Cubicles
• Conference rooms
• Public areas, such as network
printer rooms
• Work areas for consultants or
temporary workers
• Laboratories
Other
• Hard-to-wire locations, such as
older buildings with asbestos
• Historical buildings
• Tradeshows or event venues
Does the 3Com NJ100 Network Jack
ship with a power supply?
No. There are several different solutions
for powering the 3Com NJ100 Network
Jack. Rather than burdening customers
with the cost of a power solution they
can't use, we offer a variety of options
so they can choose the power solution
to best fit their needs.
Pricing
Do you offer a discount for
multi-packs?
Yes. The current list price for a single-
unit pack is $140. The current list price
for a 20-pack is $2,600 or $130 per unit.
Where can I buy a 3Com NJ100
Network Jack?
If you have an account with Graybar
Electric Company, Inc., you can pur-
chase directly from them. You can also
purchase 3Com NJ100 Network Jacks
through your local cabling contractor
or value-added reseller. Finally, you can
purchase online at www.3com.com.
Is this available outside of the
United States?
Currently, the 3Com NJ100 Network
Jack is only available in the United
3Com Corporation, Corporate Headquarters, 5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145
To learn more about 3Com solutions, visit
Copyright © 2002 3Com Corporation. All rights reserved. 3Com and NBX are registered trademarks and the 3Com logo
is a trademark of 3Com Corporation. All other company and product names may be trademarks of their respective
companies. While every effort is made to ensure the information given is accurate, 3Com does not accept liability for
any errors or mistakes which may arise. All specifications are subject to change without notice.
States. We are working to offer it in
other countries as soon as possible.

Warranty Information

When I wire a building, I expect that
cabling infrastructure to last at least 15
years. Does the 3Com NJ100 Network
Jack have a comparable warranty?
The 3Com NJ100 Network Jack has
a Lifetime Limited warranty on hard-
ware repair or replacement. "Lifetime
Limited" means that it is covered
for as long as the customer owns the
product or 5 years after the product is
discontinued, whichever occurs first.
Does the warranty include technical
support?
Phone-based technical support is
available within the U.S. for 90 days
through our toll-free number, 1-800-
527-8677.
We offer around-the-clock, web-based
support at http://support.3com.com,
including product support, service
and warranty information, training,
and software downloads. Also available
through our support page is the 3Com
Knowledgebase. This interactive tool
provides technical product informa-
tion from top 3Com engineers around
the globe.
For additional product information,
such as technical tips, product data
sheets, technology white papers, fre-
quently asked questions (FAQs), and
more, visit www.3com.com.
Are there any 3Com Maintenance
Services available for the 3Com
NJ100 Network Jack?
No maintenance services apply to
this product.
. 3Com is publicly traded on Nasdaq under the symbol COMS.
www.3com.com
103020-001 04/02

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