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General Data Healthcare TBS SHURMark SMC-A Operator's Manual

Slide & cassette labeling
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®
A Division of General Data Healthcare
Histology Innovation for a NEW Generation
Pub No.: OM SM Labelers
January 2012, Version 5.2
SMC-A, SMC-B & SM-S
Operator's Manual
SHURMark
®
Product Name
Slide & Cassette Labeling
Here
Catalog #s
SMC-A, SMC-B & SM-S

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  • Page 1 ® A Division of General Data Healthcare Histology Innovation for a NEW Generation Pub No.: OM SM Labelers January 2012, Version 5.2 SMC-A, SMC-B & SM-S Operator’s Manual SHURMark ® Product Name Slide & Cassette Labeling Here Catalog #s SMC-A, SMC-B & SM-S...
  • Page 2 P a g e General Data Healthcare, Inc.

  • Page 3: Table Of Contents

    WELCOME SCREEN ........................43 DATA ENTRY SCREEN ......................44 Screen Features ..................................44 Output Control ..................................46 Output Control Menu Editing and Key Features ........................51 Data Entry Screen Upper Menu Features ..........................54 P a g e General Data Healthcare, Inc.
  • Page 4 Slide Marker Troubleshooting ............................... 87 16.2 16.3 Maintenance Overview ................................. 88 17.0 TECHNICAL SUPPORT ....................... 95 18.0 PARTS LIST ........................... 95 19.0 COMMONLY ASKED QUESTIONS ..................97 20.0 WARRANTY AND LICENCE AGREEMENT INFORMATION ..........99 P a g e General Data Healthcare, Inc.

  • Page 5: Introduction

    Please read this operation manual carefully before utilizing the fume hood. The employees of TBS thank you for your support. Contact Information 1.1.1 TBS Corporate Headquarters Phone: 919-384-9393 Fax: 919-384-9595 E-mail: TBS@trianglebiomedical.com Web: http://www.trianglebiomedical.com 1.1.2 Product Service Department Phone: 919-384-9393 E-mail: productservice@trianglebiomedical.com P a g e General Data Healthcare, Inc.

  • Page 6: Instrumentation Overview

    This allows the user to choose between types of cassettes (biopsy or standard) or cassette color. Once patient information is entered into the system and commanded to print, cassettes are automatically dispensed from the selected hopper down into the printing section. P a g e General Data Healthcare, Inc.

  • Page 7: Software Overview

    TBS offers a personal computer (SM-PC) with more than sufficient memory to handle both the Advanced and Super Software packages and can drive as many as two SHURMark ® units and a printer. The manufacturer provides warranty. P a g e General Data Healthcare, Inc.

  • Page 8: Barcode Readers

    Barcodes can be customized to fit your needs. As long as the barcodes contain the corresponding ASCII commands to run the SHURMark ® , you can use a barcode scanner to read the barcode on the specimen/container, which will enter/transfer the data into the computer system. P a g e General Data Healthcare, Inc.

  • Page 9: Important Safeguards

    Refer all over a radiator or heat register. servicing to qualified service personnel. P a g e General Data Healthcare, Inc.

  • Page 10: Electrical And Space Requirements

    SM-EW1 Each Extended Warranty; 1 year SM-PC Each Personal Computer; IBM compatible SM-LT Each Laptop Personal Computer, IBM compatible 10 | P a g e General Data Healthcare, Inc.
  • Page 11 SM-PPCS, except that there are 10 sleeves of 75 cassette bottoms and 1 box of 750 tops/cs Hot foil tape (8/cs) SM-HFT Case Note: Subject to change, for current accessory equipment consult the distributor. 11 | P a g e General Data Healthcare, Inc.

  • Page 12: Unpacking

    (The cassette marker’s stylus will need to cool before it can be secured). Shipping SHURMark ® without properly packing the stylus could cause extensive damage to the stepper motor mechanisms. 12 | P a g e General Data Healthcare, Inc.

  • Page 13: Equipment

    (with lids) in sleeve packaging for use with SM- (color) TSDH IPC- Power Cord 65010A-00 Advanced 32 Bit Windows Based Software on CD-ROM Controller Board # SM-AS-CU Software Disk Version # 13 | P a g e General Data Healthcare, Inc.
  • Page 14 SM-USBC USB Adapter Cable for USB to RS232 Serial Connectors Warranty Card, 12 month Operations Manual OPSM-32 Version # 14 | P a g e General Data Healthcare, Inc.
  • Page 15 Elevation Platform for raising instrument into automated collection position SM-HSP Hopper Support Plate for positioning collection hopper on SM-EP Sample SHURTrack ™ cassettes (with lids) in sleeve packaging for use with SM- PCTS- TSDH (color) 15 | P a g e General Data Healthcare, Inc.
  • Page 16 Advanced 32 Bit Windows Based Software on CD-ROM Controller Board # SM-AS- Software Disk Version # USB Adapter Cable for USB to RS232 Serial Connectors USBC Warranty Card, 12 month Operations Manual Version # 16 | P a g e General Data Healthcare, Inc.

  • Page 17: Serial Number

    Service for model verification and for updating the customer system log. Serial Number Label 3.2.1 120V Version Serial Number 3.2.2 220V Version Serial Number 17 | P a g e General Data Healthcare, Inc.

  • Page 18: Instrumentation Setup And Installation

    DO NOT APPLY POWER TO THE INSTRUMENT AT THIS POINT. C. Connect the RS232 computer cable to the rear of the instrument (Diagram 4.2). DO NOT over tighten the attaching screws on the terminal. Diagram 4.2 18 | P a g e General Data Healthcare, Inc.
  • Page 19 2. As the hoppers have not yet been installed, SHURMark ® will sound an alarm, the red error light will come on, and the cassette transport clamp will stop in the retracted position (see Diagram 4.4). 19 | P a g e General Data Healthcare, Inc.
  • Page 20 Should SHURMark ® not accept the cassette, repeat steps 6 and 7. If after 5 tries the cassette is still not accepted, refer to the Troubleshooting Section 16.1. 20 | P a g e General Data Healthcare, Inc.
  • Page 21 The stop position for hoppers is set at the factory. There should be no need for any adjustments to the location stop. If a problem develops in the cassette dispensing mode refer to the troubleshooting Section 16.1. 21 | P a g e General Data Healthcare, Inc.
  • Page 22 2 will now attempt to release a cassette. The cassette transport clamp will “see” this cassette and will retract into the body of the instrument. Diagram 4.9 22 | P a g e General Data Healthcare, Inc.

  • Page 23: Installing The Smc-B

    Troubleshooting S e c t i o n 1 6 . 1 , or contact Triangle Biomedical Sciences at (919) 384-9393. Installing the SMC-B: A. Set your Elevation Platform for raising instrument into automated collection position into place (Diagram 4.11). Diagram 4.11 23 | P a g e General Data Healthcare, Inc.

  • Page 24: Place The Cassette Labeler Onto The Elevation Platform (Diagram 4.12)

    E. Place the screws into the holes to keep the plate in place, but not screwing too tight. F. Hold the Collection Hopper at the end of the support plate (Diagram 4.14). Diagram 4.14 24 | P a g e General Data Healthcare, Inc.
  • Page 25 H. Screw the support plate into the Elevation Platform (Diagram 4.16). Diagram 4.16 I. Continue steps J-L in Section 4.1. J. Your SMC-B cassette labeler is now ready (Diagram 4.17). 25 | P a g e General Data Healthcare, Inc.

  • Page 26: 4-Hopper Accessory

    SELECT light will go off. 4.3.1 Installing the 4-Hopper Accessory A. Place a second Elevation Platform to the right of the SMC-B Cassette Labeler (Diagram 4.18). 26 | P a g e General Data Healthcare, Inc.
  • Page 27 Diagram 4.19 C. Push the 4-Hopper Accessory and Elevation Platform close to the cassette labeler, aligning the 4-Hopper’s cassette ramp underneath the cassette labeler’s cassette ramp (Diagram 4.20 and 4.21). 27 | P a g e General Data Healthcare, Inc.
  • Page 28 (Diagram 4.22). Figure 4.22 E. Load all 6 hoppers as described in Section 4.1, H. F. Your SMC-B cassette labeler and 4-Hopper Accessory is now ready (Diagram 4.23). 28 | P a g e General Data Healthcare, Inc.
  • Page 29 Having experienced any difficulty with any of the above steps, please refer to the Troubleshooting S e c t i o n 1 6 . 1 , or contact Triangle Biomedical Sciences at (919) 384-9393. 29 | P a g e General Data Healthcare, Inc.

  • Page 30: Software Setup And Installation

    For Windows 2000: 64 MB of RAM minimum At least 35 megabytes (MB) of hard disk space Mouse At least one free serial port per SHURMark ® unit installed Microsoft Internet Explorer 5.0 or later 30 | P a g e General Data Healthcare, Inc.

  • Page 31: Software Installation Overview

    32 disk into the CD-ROM drive. Labeler 32 Setup INSTALL WIZARD should begin automatically. If this does not automatically run, you can launch the INSTALL WIZARD by double-clicking the file setup.exe on the SM32 CD. 31 | P a g e General Data Healthcare, Inc.
  • Page 32 If your computer does NOT meet this requirement choose “YES” to exit installation and install IE5 software included on SM32 CD before proceeding. At the WELCOME SCREEN, press "NEXT" to continue. 32 | P a g e General Data Healthcare, Inc.
  • Page 33 ‘dot’ in the middle to distinguish them from the letter O). Press "NEXT" to continue. The INFORMATION screen will describe which software package you are installing. Press "NEXT" to continue. 33 | P a g e General Data Healthcare, Inc.
  • Page 34 The CHOOSE DESTINATION LOCATION screen shows program default installation location. Press "NEXT" to continue. The SELECT PROGRAM FOLDER screen describes which folder on the Windows start menu to add the launch icons to. Press "NEXT" to continue. 34 | P a g e General Data Healthcare, Inc.
  • Page 35 COMPLETE prompt appears. Choose the option to RESTART COMPUTER, remove SHURMark ® 32 CD from drive and press “FINISH” to complete setup. Wait for your computer to shut down and fully reboot. 35 | P a g e General Data Healthcare, Inc.

  • Page 36: Licensing And Configuring

    “SYSTEM” in the upper left hand corner. This will pull down a menu. From here, two steps are required: a) Select the “SETTING” option. The Application Settings screen will appear shortly afterwards (Diagram 5.1). 36 | P a g e General Data Healthcare, Inc.
  • Page 37 Diagram 5.1 b) Select the “AUTO-CONFIGURE” in the upper half of the screen (located directly right of the registration) (Diagram 5.2). Diagram 5.2 37 | P a g e General Data Healthcare, Inc.
  • Page 38 2. Enter the BOARD NUMBER (to select the labeler you wish to license) and the LICENSE NUMBER, found on the back of the SHURMark ® 32 CD cover, after the setup program prompts you to do that (Diagram 5.4). 38 | P a g e General Data Healthcare, Inc.

  • Page 39: Configuration

    Start the SHURMark ® 32 application by double clicking the SHURMark ® 32 icon on your desktop. Shortly afterwards a welcome screen will appear. Press or click any key to continue. 39 | P a g e General Data Healthcare, Inc.
  • Page 40 You are well on your way to efficiently printing slides and cassettes. After your machine has been properly licensed and configured, you are ready to print. If you have any questions regarding this installation procedure, please feel free to contact TBS for assistance. 40 | P a g e General Data Healthcare, Inc.

  • Page 41: Software Settings

    1. Recheck the physical connections between the computer and the labelers, ensuring that the gray RS232 cable is firmly connected at both ends. 2. Make sure that all labelers are on. 41 | P a g e General Data Healthcare, Inc.
  • Page 42 3. Click the Auto-Configure button at the top right of the Systems Settings screen. If the number of tabs viewed still does not match the number of labelers that should be connected, call TBS Technical Support for assistance at (919) 384-9393. 42 | P a g e General Data Healthcare, Inc.

  • Page 43: Welcome Screen

    The message <<Press a key or click on this screen to continue>> is shown below. Pressing any key or clicking on the screen will advance you to the Data Entry Screen. Diagram 7.1 43 | P a g e General Data Healthcare, Inc.

  • Page 44: Data Entry Screen

    (Diagram 8.1). When this screen is opened, a default format is loaded. This format can easily be changed by selecting the desired format at the Format selector location. Below is a description of the screen features: Diagram 8.1 44 | P a g e General Data Healthcare, Inc.
  • Page 45 For example, a format set to increment 01 – 10 in single step incrementation will increment to cassette 0, wait for data to be entered in the open field, then automatically increment to 03. 45 | P a g e General Data Healthcare, Inc.

  • Page 46: Output Control

    Expand/Contract Button. This is the white, clear, half-oval button to the left of the Print and Import buttons (Diagram 8.3). 46 | P a g e General Data Healthcare, Inc.
  • Page 47 (Diagram 8.2). To fully view the data waiting to be printed, click the “Expand Button” on the Data Entry window. This will enlarge the Output Control window (Diagram 8.3). 47 | P a g e General Data Healthcare, Inc.
  • Page 48 The history table allows you to view, reprint or delete all information that has been successfully printed on any labeler since the last time the history was cleared. When the history table is open, the History button will be highlighted yellow (Diagram 8.5). 48 | P a g e General Data Healthcare, Inc.
  • Page 49 It is not necessary to clear the history on a regular basis. Clear the history periodically to keep the table from getting so large it is difficult to navigate. 49 | P a g e General Data Healthcare, Inc.
  • Page 50 Error Log. Only when a record in the database (i.e., Print Queue or History) is edited then sent to print can an illegal character be sent to a labeler. 50 | P a g e General Data Healthcare, Inc.

  • Page 51: Output Control Menu Editing And Key Features

    When you have finished changing the record, click any other record to save the change. There is no way to automatically undo a change once it has been made; you will have to retype the information. 51 | P a g e General Data Healthcare, Inc.
  • Page 52 8.8). This may help clarify what is being printed if there are several records in the output control. NOTE: The records will not always appear to sort numerically. Diagram 8.8 52 | P a g e General Data Healthcare, Inc.
  • Page 53 Output Control. A window will appear asking if you wish to delete all the information in the Output Control. Information cannot be retrieved after it has been deleted. 53 | P a g e General Data Healthcare, Inc.

  • Page 54: Data Entry Screen Upper Menu Features

    6. Help: If additional help is needed, the Help area has a reference section that can be used for guidance (see Section 15.0). Each section is further explained in the subsequent sections. 54 | P a g e General Data Healthcare, Inc.

  • Page 55: Systems Settings Screen

    The Systems Settings screen will display when System -> Settings is selected (Diagram 9.1). The Systems Settings Screen is used for labeler licensing, labeler configuring, and record generating. Diagram 9.1 55 | P a g e General Data Healthcare, Inc.
  • Page 56 Exiting out of the Systems Settings screen is accomplished by clicking the grey, exit box in the right-upper corner, underneath the red, exit box. This action will take you back to the Data Entry screen. 56 | P a g e General Data Healthcare, Inc.

  • Page 57: Auto-Configure Button

    Save the changes by selecting Save Settings / Close in the System Settings menu (Diagram 9.2). This feature will automatically close the Settings window. Diagram 9.2 57 | P a g e General Data Healthcare, Inc.

  • Page 58: Service Log

    Simply press Log Change at the time of service and the software will keep a recorded log (Diagram 9.3). Diagram 9.3 To review the service history, press View Service Log. 58 | P a g e General Data Healthcare, Inc.

  • Page 59: Systems Settings Screen Upper Menu Features

    3. Enter the BOARD NUMBER (to select the labeler you wish to license) and the LICENSE NUMBER, after the setup program prompts you to do that. 4. Enter this data into the appropriate fields and press the “OK”. 59 | P a g e General Data Healthcare, Inc.
  • Page 60 To exit the Systems Settings screen, press the ‘x’ or Close button in the upper right-hand corner of the screen, under the main Close button. The screen will close and you will be directed back to the Data Entry Screen. 60 | P a g e General Data Healthcare, Inc.

  • Page 61: Format Editor Screen

    4. From the Data Entry Screen, double-click the format that is shown on the screen. Once directed to the Format Editor Screen, the system may ask for a Login Password. Simply click the OK button to begin using the Format Editor Screen. 61 | P a g e General Data Healthcare, Inc.

  • Page 62: Screen Features

    For example, let’s say that you would like to print a cassette with the jar number, accession number, and block number. Therefore, you have 3 units of information and 3 fields should be selected for editing. 62 | P a g e General Data Healthcare, Inc.
  • Page 63 To return the select to its default position, click the zero offset button located at the upper left corner of the graphical display 63 | P a g e General Data Healthcare, Inc.

  • Page 64: Format Editor Upper Screen Features

    Close Editor: clicking Close Editor will close out the Format Editor Screen and send the user back to the Data Entry Screen. Prior to closing, the user will be asked to save changes they made to the format. 64 | P a g e General Data Healthcare, Inc.

  • Page 65: Types Of Format Fields

    3) Follow with: By default, fields will print on the same line. To separate fields onto different lines, select Carriage Return from the drop-down selector. 65 | P a g e General Data Healthcare, Inc.
  • Page 66 A fixed field has pre-entered data that cannot be modified on the Data Entry screen. This information does not change between batches of slides or cassettes (i.e., year) (Diagram 10.5). 66 | P a g e General Data Healthcare, Inc.
  • Page 67 A maximum of four spaces may be placed after a field. The spaces will be reflected in the graphical display at the top of the page. 67 | P a g e General Data Healthcare, Inc.
  • Page 68 The width of the field will be reflected in the graphical display at the top of the page. 6) Range: The range shows the total number of units that will be printed. 68 | P a g e General Data Healthcare, Inc.

  • Page 69: Barcode

    The user will then be prompted to add the Barcoding License Number. Once the license number has been accepted, the barcoding feature should now be enabled, displaying the full right-side of the Format Editor Screen (Diagram 10.7). 69 | P a g e General Data Healthcare, Inc.
  • Page 70 Bad for printing. If the data is good, then it can be saved for future printing. If it is bad, then the data must be edited so that it meets the printing criteria of the system. 70 | P a g e General Data Healthcare, Inc.

  • Page 71: Closing The Format Editor Menu

    Barcode Field Box. See Diagram 10.7 for visual details. 10.6 Closing the Format Editor Menu The Format Editor Menu is closed by clicking Format Editor (top-left) and then Close Editor (Diagram 10.8). 71 | P a g e General Data Healthcare, Inc.
  • Page 72 Data Entry Screen. Selecting Cancel will disregard saving and leave the user on the Format Editor Screen. 72 | P a g e General Data Healthcare, Inc.

  • Page 73: Incrementation

    4. Close the Format Editor Screen. 5. From the Data Entry screen, select the format. You will notice the saved range value to the right of the format field (Diagram 11.2). 73 | P a g e General Data Healthcare, Inc.
  • Page 74 (e.g., A1, A2, A3 or 11, 12, 13). Selecting Inc Left Char (Increment Left Character) at the bottom of a Counter field in the Format Editor Screen changes the 74 | P a g e General Data Healthcare, Inc.
  • Page 75 Field 3 the Patient Name. Select Fields 1 and 2 as Counter fields, since the Accession Number and Cassette Letter have to be incremented. For Field 3, the Patient Name, select as an Open field (Diagram 11.4). 75 | P a g e General Data Healthcare, Inc.
  • Page 76 2 under the Order: Increments First field and leave the Range at 1. Set Field 2 (the Cassette Letter) as 1 under the Order: Increments First and set the Range to 5 (Diagram 11.6). 76 | P a g e General Data Healthcare, Inc.
  • Page 77 When printing with this format back on the Data Entry screen, the cassette letter will print and increment up to 5 (A to E) and THEN move to the next accession number, until the accession number has completed printing. 77 | P a g e General Data Healthcare, Inc.

  • Page 78: Input

    (Diagram 12.2). Files and desired formats can be imported and printed as the user’s discretion. Files to be imported must have been saved as *.txt files, while formats to be imported must have been saved as *.f32 files. 78 | P a g e General Data Healthcare, Inc.
  • Page 79 9) Select All: the data must be selected in order for it to be sent to the Print Queue for printing. 10) Clear: pressing Clear will clear any data in the File Data area, if it is not needed for printing. 79 | P a g e General Data Healthcare, Inc.

  • Page 80: Await Lis

    Input function as a means of printing data from the LIMS (Diagram 12.3). Please consult with TBS and your IT department before using this feature. Diagram 12.3 80 | P a g e General Data Healthcare, Inc.

  • Page 81: Output

    Resume Printing. Printing will begin and the Print Now button will disappear. 5) PF, Auto-Refresh, and Tab-Mode: all of these are functions that are no longer activated in the SHURMark ® software. 81 | P a g e General Data Healthcare, Inc.

  • Page 82: Window

    14.0 WINDOW The Window menu simply gives you the name of the menu that is currently being displayed on the screen (Diagram 14.1). Diagram 14.1 82 | P a g e General Data Healthcare, Inc.

  • Page 83: Help

    If your workstation is configured for external e-mail and/or Internet access, you can also contact TBS via e-mail or view our website through a connection in the reference section. 83 | P a g e General Data Healthcare, Inc.

  • Page 84: About

    32. Additional licenses for other labelers can be added at any time, so long as the total number of licenses does not exceed 10. Please contact TBS for information on licensing additional instruments. Diagram 15.3 84 | P a g e General Data Healthcare, Inc.

  • Page 85: Service

    4 and 8) ® SHURMark Unit does not print Check electrical connections is not ready Check computer connections Cassette not in place Check “On Line” switch Check “Error” switch 85 | P a g e General Data Healthcare, Inc.
  • Page 86 Hoppers are empty Refill hoppers stay in printing position Hoppers improperly positioned Check that cassette eject switch is Red error light on in correct position Cassette mis-positioned Check cassettes and put into 86 | P a g e General Data Healthcare, Inc.

  • Page 87: Slide Marker Troubleshooting

    Stylus is worn down Replace stylus Lines are not straight Slide is misaligned Press “Eject” to dispense and align new slide Red Error Light ON Hopper is empty Refill Hoppers 87 | P a g e General Data Healthcare, Inc.

  • Page 88: Maintenance Overview

    3. Use a cotton tipped applicator, moistened with a solvent (xylene), to wipe the tip of the stylus and remove the excess carbon buildup. 4. Replace the cover. 88 | P a g e General Data Healthcare, Inc.
  • Page 89 Turn the pickup spool slightly clockwise to release it from the spindle then pull it off the spindle. Allow the used tape to unravel from the pickup spool into a wastebasket. DO NOT DISCARD THE ALUMINUM PICKUP SPOOL. 89 | P a g e General Data Healthcare, Inc.
  • Page 90 9. Push the mechanism back to a point as close as possible to its original origin. 10. Tighten the clamp bolt. 11. Check stylus height, park position and stylus temperature, and adjust if necessary, to ensure that the unit is working correctly. 90 | P a g e General Data Healthcare, Inc.
  • Page 91 Should these clips break, TBS offers metallic replacement clips that can be easily attached. Installation instructions are included with the replacement clips. 91 | P a g e General Data Healthcare, Inc.
  • Page 92 8. Plug in the instrument. 9. Turn the instrument on and test it for proper operation. 10. Repeat steps 7 and 9 if necessary. 11. When the problem has been corrected carefully replace cover. 92 | P a g e General Data Healthcare, Inc.
  • Page 93 4. The replacement motor is fitted by reversing this procedure. Ensure that an engineering adhesive, such as Loctite, is used to secure the end of the lead screw 93 | P a g e General Data Healthcare, Inc.
  • Page 94 4. At this point the gap between the tip of the stylus and the surface of the slide should be 0.5mm. Retighten the clamp bolt, check height again, and replace front cover. NOTE: “On Line” and “Select” should be illuminated for normal operation. 94 | P a g e General Data Healthcare, Inc.

  • Page 95: Technical Support

    Stylus Relay (Heater) Fuses Fuses Power Entry Module Power Entry Module On/Off Switch On/Off Switch Membrane Switch Membrane Switch Hopper Guide Rails Hopper Cassette Release Bar & Springs Tissue Tek III Cassettes 95 | P a g e General Data Healthcare, Inc.
  • Page 96 It is important to complete the warranty card and return it to TBS in order to receive updated information as to the availability of additional software and hardware features. 96 | P a g e General Data Healthcare, Inc.

  • Page 97: Commonly Asked Questions

    What type of preventative maintenance is required? Outside of routinely checking the cassette unit’s stylus for carbon buildup from the hot foil tape, replacing the cassette marker’s tape. These instruments are essentially maintenance free. 97 | P a g e General Data Healthcare, Inc.
  • Page 98 Extra cassette loading platforms are handy for this purpose. What kind of slides should I use? SHURMark ® etches color frosted, or painted slides the best. 98 | P a g e General Data Healthcare, Inc.

  • Page 99: Warranty And Licence Agreement Information

    Internet accessible activities for the purpose of verifying SOFTWARE PRODUCT performance and/or your compliance with the terms hereof, including, but not limited to the remote monitoring and verification of your 99 | P a g e General Data Healthcare, Inc.
  • Page 100 THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT. POST OFFICE BOX 2539 LODI, CALIFORNIA 95241 TELEPHONE: 1 (800) 860 4073 FACSIMILE: 1 (209) 368 4136 100 | P a g e General Data Healthcare, Inc.

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